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Spyware / Malware / Virus Removal

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so, i got ahold of my ISP. they recommended i turn off my firewall. i disabled the symantec firewall, and now i have email again. somthing must have changed the settings on it. i dont want to have to leave my firewall off though. if you have any thoughts on how to set it up better, let me know. thanks so much for your help. i will keep an eye on this for the next week to make sure there is no more popup downloaders or anything, but its lookin good right now. also, did installing that AVG mess with my norton corporate edition? i cannot use it right now, cuz it says it needs the CD (which i borrowed to a friend to install it). should i uninstall AVG, and should i uninstall any of the other programs you had me download? Thanks again (you guys are good!) Chris
Chris,

If your talking about the AVG Anti Spyware that I had you download, thats yours to keep after the 30 day trial, you can still update it, run scans and fix what it finds.

I use the Zonealarm firewall and it has settings to give permissions for access to certain sites and programs, not sure about Norton, but I am sure if you poke around in there that you will find options to block or unblock certain sites and programs.


Glad things are looking up :thumbup: but lets still keep an eye on it, here are the programs again , these are all free and I have them all installed. But when it comes to Anti Virus software, more is not better so just stick to one program.


This is my own list, so pick and choose what you want.



Here are some free programs and tips for keeping your system up to date, and to help keep all the riff raff out of your system.

Be sure to follow the instructions for System Restore because everything we removed is backed up in that program and if you ever use it to revert your system to an earlier date, you can reinfect your self all over again.


Download and Install CCleaner

* Click on Run Cleaner
* Run the Issues Scan < When it asks you to backup the Registry..Say Yes Tutorial for CCleaner


Now that your clean, we need to erase all possible older infected files that may still be lurking on your system.

* Clean out your Temp Files
* This procedure should be run from Safemode for better results.


Boot into Safemode

* Go to Start> Shut off your Computer> Restart
* As the computer starts to boot-up, Tap the F8 KEY somewhat rapidly, this will bring up a menu.
* Use the Up and Down Arrow Keys to scroll up to Safemode
* Then press the Enter Key on your Keyboard




* Go to My Computer/ C: Drive/ Documents and Settings/ Every User on this Computer Local Settings and delete all the contents of the Temp Folder and the Temporary Internet Files Folder <–Just the contents, not the folder itself.

* Go to My Computer/ C:/ Windows/ Temp and delete all the contents of the Temp Folder <– But not the temp folder itself.

* Go to My Computer/ C:/ Windows/ Prefetch and remove all the contents of the Prefetch Folder. <–But not the Prefetch folder itself.



Reboot your system normally


Close any instance of Internet Explorer and Windows Explorer.
  • Go to Start> Control Panel> Internet Options . You shoud be on the General Tab
  • Delete Cookies
  • Delete Files > and offline content as well

Now Empty your Recycle Bin


System Restore makes regular backups of all your settings, if you ever had to use this program to restore your
system to a previous date, you will be infected all over again so we need to clean out the previous Restore Points

Turn off System Restore.
  • Right-click My Computer.
  • Click Properties.
  • Click the System Restore tab.
  • Check Turn off System Restore on all Drives.
  • Click Apply, and then click OK.
Reboot your System

Turn ON System Restore.
  • Right-click My Computer.
  • ClickProperties.
  • Click the System Restore tab.
  • UN-Check Turn off System Restore on all Drives.
  • Click Apply, and then click OK.
  • Go to Start/ Control Panel/ Performance and Maintenance/ System Restore/ Create a New Restore Point
    You can name the restore point anything you like, something that you can remember, You will have to be in Catagory View to see this


Make sure that your ANTI-VIRUS SOFTWARE is up to date and run a full scan at least once aweek.

Here are Free Anti-Virus Programs if you need one. Just install one because with AV software…MORE IS NOT BETTER.
* AVG Free Edition
* AntVir Personal Edition


* Spybot Search and Destroy 1.4
Check for Updates/ Immunize and run a Full System Scan on a regular basis.

* Ad-Aware SE Personal 1.06
Check for Updates and run a Full System Scan on a regular basis.

* Spyware Blaster It will prevent most spyware from ever being installed.

* Spyware Guard It offers realtime protection from spyware installation attempts.

* Win Patrol This program will warn you when any changes are being made to your system and give you the option to deny the change.

* IE- Spyad IE-Spyad places over 4000 web sites and domains in the IE Restricted list which will severely impair attempts to infect your system. It basically prevents any downloads (cookies etc) from the sites listed, although you will still be able to connect to the sites.

* Firefox Browser It has more features and is a lot more secure than IE. It is a very easy and painless download and install, it will no way interfere with IE, you can use them both.

* Zone Alarm Here is a free Firewall from Zone Labs, I wouldn't access the internet without it.

* Windows Updates Go to Start> Control Panel> Security Center> Windows Updates and check the radio button that says " Notify me but don't automatically download and install them "

* Go to Start> All Programs> Assessories > System Tools> Disk Defragmenter. This is the Windows Disk Defragger, run this maybe once or twice a month to keep your system running good. The first time you run it, it may take awhile.

Lets hope everything is ok :thumbup:
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