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Spyware / Malware / Virus Removal

Help with spyware!(*-*)

8 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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Please run the registry search once more, search for Roxio again, and post the results again.

I thought we'd gotten rid of enough to satisfy AVG.

Obviously I was mistaken…
:oops:
Here it is
REGEDIT4

; Registry Search 2.0 by Bobbi Flekman © 2005
; Version: 2.0.1.0

; Results at 10/11/2006 1:27:38 PM for strings:
; 'roxio'
; Strings excluded from search:
; (None)
; Search in:
; Registry Keys Registry Values Registry Data
; HKEY_LOCAL_MACHINE HKEY_USERS


[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\LabelCreator.Document\DefaultIcon]
@="C:\\PROGRA~1\\COMMON~1\\ROXIOS~1\\LABELC~1\\CDLabel.exe,1"

[HKEY_LOCAL_MACHINE\SOFTWARE\Debug\RoxioDVDAudio.dll]

[HKEY_LOCAL_MACHINE\SOFTWARE\Debug\RoxioDVDDecoder.dll]

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\StillImage\Events\Connected\{BB8A1B9C-AF83-424A-8220-FBEFE658313E}]
"Name"="Roxio PhotoSuite"
"Icon"="C:\\Program Files\\Roxio\\Easy CD Creator 6\\PhotoSuite\\RoxioPhotoSuite.exe,-128"
"Cmdline"="C:\\Program Files\\Roxio\\Easy CD Creator 6\\PhotoSuite\\RoxioPhotoSuite.exe"

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Control\StillImage\Events\Connected\{BB8A1B9C-AF83-424A-8220-FBEFE658313E}]
"Name"="Roxio PhotoSuite"
"Icon"="C:\\Program Files\\Roxio\\Easy CD Creator 6\\PhotoSuite\\RoxioPhotoSuite.exe,-128"
"Cmdline"="C:\\Program Files\\Roxio\\Easy CD Creator 6\\PhotoSuite\\RoxioPhotoSuite.exe"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\StillImage\Events\Connected\{BB8A1B9C-AF83-424A-8220-FBEFE658313E}]
"Name"="Roxio PhotoSuite"
"Icon"="C:\\Program Files\\Roxio\\Easy CD Creator 6\\PhotoSuite\\RoxioPhotoSuite.exe,-128"
"Cmdline"="C:\\Program Files\\Roxio\\Easy CD Creator 6\\PhotoSuite\\RoxioPhotoSuite.exe"

[HKEY_USERS\S-1-5-21-1694720459-1244572991-514352727-1006\Software\Adaptec\Adaptec Shared\CDEngine\Advanced\Roxio CD Copier]

[HKEY_USERS\S-1-5-21-1694720459-1244572991-514352727-1006\Software\Adaptec\Adaptec Shared\CDEngine\Device Properties\(E:) \Roxio CD Copier]

[HKEY_USERS\S-1-5-21-1694720459-1244572991-514352727-1006\Software\Adaptec\Adaptec Shared\CDEngine\Device Properties\(F:) \Roxio CD Copier]

[HKEY_USERS\S-1-5-21-1694720459-1244572991-514352727-1006\Software\Adaptec\Adaptec Shared\CDEngine\Device Properties\HL-DT-ST CD-RW GCE-8240B 1.06\Roxio CD Copier]

[HKEY_USERS\S-1-5-21-1694720459-1244572991-514352727-1006\Software\Adaptec\Adaptec Shared\CDEngine\Devices\Roxio CD Copier]

[HKEY_USERS\S-1-5-21-1694720459-1244572991-514352727-1006\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.mp3\OpenWithProgids]
; Contents of value:
;
"Roxio.file.audio.mp3"=hex(0):

[HKEY_USERS\S-1-5-21-1694720459-1244572991-514352727-1006\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.ogg\OpenWithProgids]
; Contents of value:
;
"Roxio.file.audio.ogg"=hex(0):

[HKEY_USERS\S-1-5-21-1694720459-1244572991-514352727-1006\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.rxs\OpenWithProgids]
; Contents of value:
;
"Roxio.file.audio.rxs"=hex(0):

[HKEY_USERS\S-1-5-21-1694720459-1244572991-514352727-1006\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.wav\OpenWithProgids]
; Contents of value:
;
"Roxio.file.audio.wav"=hex(0):

[HKEY_USERS\S-1-5-21-1694720459-1244572991-514352727-1006\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.wma\OpenWithProgids]
; Contents of value:
;
"Roxio.file.audio.wma"=hex(0):

[HKEY_USERS\S-1-5-21-1694720459-1244572991-514352727-1006\Software\Microsoft\Windows NT\CurrentVersion\AppCompatFlags\Layers]
"C:\\Documents and Settings\\Raul Vera\\Desktop\\roxio - roxio - roxio - roxio - easy cd & dvd creator v6 0 + se.exe"="WIN2000"

; End Of The Log…


I'm sorry to say this but I started to get those annoying ads again along with some malware notices.
Please take a look at my new HJT log

Logfile of HijackThis v1.99.1
Scan saved at 1:31:46 PM, on 10/11/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\SCardSvr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Yahoo!\Antivirus\ISafe.exe
C:\Program Files\ewido anti-spyware 4.0\guard.exe
C:\WINDOWS\system32\MrobeService.exe
C:\WINDOWS\system32\pctspk.exe
C:\Program Files\Compaq\Easy Access Button Support\StartEAK.exe
C:\Program Files\Compaq\Easy Access Button Support\CPQEADM.EXE
C:\COMPAQ\CPQINET\CPQInet.exe
C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
C:\Compaq\EAKDRV\EAUSBKBD.EXE
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\PROGRA~1\SBCSEL~1\SMARTB~1\MotiveSB.exe
C:\Program Files\Yahoo!\Antivirus\CAVTray.exe
C:\Program Files\Yahoo!\Antivirus\CAVRID.exe
C:\PROGRA~1\Yahoo!\YOP\yop.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\PROGRA~1\Yahoo!\browser\ycommon.exe
C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPClient.exe
C:\PROGRA~1\Compaq\EASYAC~1\BttnServ.exe
C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPMon32.exe
C:\Program Files\ewido anti-spyware 4.0\ewido.exe
C:\Program Files\OLYMPUS\m-trip\Bin\m-tripLauncher.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\Program Files\Yahoo!\Antivirus\VetMsg.exe
C:\Program Files\SBC Self Support Tool\bin\mpbtn.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\System32\dllhost.exe
C:\WINDOWS\System32\msdtc.exe
C:\HJT\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://yahoo.sbc.com/dsl
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://yahoo.sbc.com/dsl
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://yahoo.sbc.com/dsl
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Compaq
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O4 - HKLM\..\Run: [CPQEASYACC] C:\Program Files\Compaq\Easy Access Button Support\StartEAK.exe
O4 - HKLM\..\Run: [WCOLOREAL] "C:\Program Files\COMPAQ\Coloreal\coloreal.exe"
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKLM\..\Run: [srmclean] C:\Cpqs\Scom\srmclean.exe
O4 - HKLM\..\Run: [YBrowser] C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\SBCSEL~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [CaAvTray] "C:\Program Files\Yahoo!\Antivirus\CAVTray.exe"
O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\Yahoo!\Antivirus\CAVRID.exe"
O4 - HKLM\..\Run: [YOP] C:\PROGRA~1\Yahoo!\YOP\yop.exe /autostart
O4 - HKLM\..\Run: [YPC] C:\PROGRA~1\Yahoo!\PARENT~1\ypc.exe
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [IPInSightLAN 02] "C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPClient.exe" -l
O4 - HKLM\..\Run: [IPInSightMonitor 02] "C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPMon32.exe"
O4 - HKLM\..\Run: [!ewido] "C:\Program Files\ewido anti-spyware 4.0\ewido.exe" /minimized
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_7 -reboot 1
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: m-trip Launcher.lnk = C:\Program Files\OLYMPUS\m-trip\Bin\m-tripLauncher.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O4 - Global Startup: SBC Self Support Tool.lnk = C:\Program Files\SBC Self Support Tool\bin\matcli.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Yahoo! Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O9 - Extra button: SBC Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Support - {A7FFBC02-0341-42C7-90D0-3ED8A2BEB311} - C:\Program Files\Internet Explorer\SIGNUP\Presario.htm (file missing) (HKCU)
O12 - Plugin for .php: C:\Program Files\Compaq\Netscape Custom NA XP\PLUGINS\npdsplay.dll
O12 - Plugin for .wma: C:\Program Files\Compaq\Netscape Custom NA XP\PLUGINS\npdsplay.dll
O14 - IERESET.INF: START_PAGE_URL=http://store.presario.net/scripts/redirectors/presario/storeredir2.dll?s=consumerfav&c=3c01&lc=0409
O16 - DPF: Yahoo! Pool 2 - http://download.games.yahoo.com/games/clients/y/poth_x.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co…b?1099549529452
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1133255228593
O16 - DPF: {D18F962A-3722-4B59-B08D-28BB9EB2281E} (PhotosCtrl Class) - http://photos.yahoo.com/ocx/us/yexplorer1_9us.cab
O16 - DPF: {FA945BB6-9D37-43FC-9B2A-AF09F56CBBF0} - http://www.musicmatch.com/form/support/tec…tionControl.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\Yahoo!\Antivirus\ISafe.exe
O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
O23 - Service: MrobeService - OLYMPUS IMAGING CORP. - C:\WINDOWS\system32\MrobeService.exe
O23 - Service: PCTEL Speaker Phone (Pctspk) - PCtel, Inc. - C:\WINDOWS\system32\pctspk.exe
O23 - Service: VET Message Service (VETMSGNT) - Computer Associates International, Inc. - C:\Program Files\Yahoo!\Antivirus\VetMsg.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
O23 - Service: YPCService - Yahoo! Inc. - C:\WINDOWS\system32\YPCSER~1.EXE

Thanks.
Rename:

C:\HJT\HijackThis.exe

To:

C:\HJT\seeker.exe

Reboot, run it, and post a new log.

I believe you have the type of infection that hides from HijackThis!

If so, this will reveal it.
:)
Navigate to this folder with Windows Explorer:

C:\HJT

on:

HijackThis.exe

Chose "Rename"

Rename it To:

seeker.exe

Note:

If the ".exe" part doesn't show when you rename, just rename it to "seeker".
Here it is

Logfile of HijackThis v1.99.1
Scan saved at 2:34:37 PM, on 10/11/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Yahoo!\Antivirus\ISafe.exe
C:\Program Files\ewido anti-spyware 4.0\guard.exe
C:\WINDOWS\system32\MrobeService.exe
C:\WINDOWS\system32\pctspk.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Program Files\Yahoo!\Antivirus\VetMsg.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Compaq\Easy Access Button Support\StartEAK.exe
C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
C:\Program Files\Compaq\Easy Access Button Support\CPQEADM.EXE
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\COMPAQ\CPQINET\CPQInet.exe
C:\Compaq\EAKDRV\EAUSBKBD.EXE
C:\PROGRA~1\SBCSEL~1\SMARTB~1\MotiveSB.exe
C:\Program Files\Yahoo!\Antivirus\CAVTray.exe
C:\Program Files\Yahoo!\Antivirus\CAVRID.exe
C:\PROGRA~1\Yahoo!\YOP\yop.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPClient.exe
C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPMon32.exe
C:\PROGRA~1\Yahoo!\browser\ycommon.exe
C:\PROGRA~1\Compaq\EASYAC~1\BttnServ.exe
C:\Program Files\ewido anti-spyware 4.0\ewido.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\Program Files\OLYMPUS\m-trip\Bin\m-tripLauncher.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\Program Files\SBC Self Support Tool\bin\mpbtn.exe
C:\HJT\seeker.exe.exe
C:\Program Files\Yahoo!\Antivirus\autodown.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://yahoo.sbc.com/dsl
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://yahoo.sbc.com/dsl
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://yahoo.sbc.com/dsl
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Compaq
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {08C208B1-EE1C-4736-A6A7-E5ECC9F2E515} - C:\WINDOWS\system32\pmnlk.dll (file missing)
O2 - BHO: UberButton Class - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: YahooTaggedBM Class - {65D886A2-7CA7-479B-BB95-14D1EFB7946A} - C:\Program Files\Yahoo!\Common\YIeTagBm.dll
O2 - BHO: SidebarAutoLaunch Class - {F2AA9440-6328-4933-B7C9-A6CCDF9CBF6D} - C:\Program Files\Yahoo!\browser\YSidebarIEBHO.dll
O4 - HKLM\..\Run: [CPQEASYACC] C:\Program Files\Compaq\Easy Access Button Support\StartEAK.exe
O4 - HKLM\..\Run: [WCOLOREAL] "C:\Program Files\COMPAQ\Coloreal\coloreal.exe"
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKLM\..\Run: [srmclean] C:\Cpqs\Scom\srmclean.exe
O4 - HKLM\..\Run: [YBrowser] C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\SBCSEL~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [CaAvTray] "C:\Program Files\Yahoo!\Antivirus\CAVTray.exe"
O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\Yahoo!\Antivirus\CAVRID.exe"
O4 - HKLM\..\Run: [YOP] C:\PROGRA~1\Yahoo!\YOP\yop.exe /autostart
O4 - HKLM\..\Run: [YPC] C:\PROGRA~1\Yahoo!\PARENT~1\ypc.exe
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [IPInSightLAN 02] "C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPClient.exe" -l
O4 - HKLM\..\Run: [IPInSightMonitor 02] "C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPMon32.exe"
O4 - HKLM\..\Run: [!ewido] "C:\Program Files\ewido anti-spyware 4.0\ewido.exe" /minimized
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_7 -reboot 1
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: m-trip Launcher.lnk = C:\Program Files\OLYMPUS\m-trip\Bin\m-tripLauncher.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O4 - Global Startup: SBC Self Support Tool.lnk = C:\Program Files\SBC Self Support Tool\bin\matcli.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Yahoo! Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O9 - Extra button: SBC Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Support - {A7FFBC02-0341-42C7-90D0-3ED8A2BEB311} - C:\Program Files\Internet Explorer\SIGNUP\Presario.htm (file missing) (HKCU)
O12 - Plugin for .php: C:\Program Files\Compaq\Netscape Custom NA XP\PLUGINS\npdsplay.dll
O12 - Plugin for .wma: C:\Program Files\Compaq\Netscape Custom NA XP\PLUGINS\npdsplay.dll
O14 - IERESET.INF: START_PAGE_URL=http://store.presario.net/scripts/redirectors/presario/storeredir2.dll?s=consumerfav&c=3c01&lc=0409
O16 - DPF: Yahoo! Pool 2 - http://download.games.yahoo.com/games/clients/y/poth_x.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co…b?1099549529452
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1133255228593
O16 - DPF: {D18F962A-3722-4B59-B08D-28BB9EB2281E} (PhotosCtrl Class) - http://photos.yahoo.com/ocx/us/yexplorer1_9us.cab
O16 - DPF: {FA945BB6-9D37-43FC-9B2A-AF09F56CBBF0} - http://www.musicmatch.com/form/support/tec…tionControl.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: pmnlk - C:\WINDOWS\system32\pmnlk.dll (file missing)
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\Yahoo!\Antivirus\ISafe.exe
O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
O23 - Service: MrobeService - OLYMPUS IMAGING CORP. - C:\WINDOWS\system32\MrobeService.exe
O23 - Service: PCTEL Speaker Phone (Pctspk) - PCtel, Inc. - C:\WINDOWS\system32\pctspk.exe
O23 - Service: VET Message Service (VETMSGNT) - Computer Associates International, Inc. - C:\Program Files\Yahoo!\Antivirus\VetMsg.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
O23 - Service: YPCService - Yahoo! Inc. - C:\WINDOWS\system32\YPCSER~1.EXE
Please download ATF Cleaner by Atribune.
Download - ATF Cleaner»
This program is for XP and Windows 2000 only

Don't run it yet.

Copy and paste the contents of the quote box below into notepad.

Save it as file name: "fixme.reg" (not including the quotes). Save as file type: *All files* and save it on your Desktop.

REGEDIT4

[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\LabelCreator.Document\DefaultIcon]

[-HKEY_LOCAL_MACHINE\SOFTWARE\Debug\RoxioDVDAudio.dll]

[-HKEY_LOCAL_MACHINE\SOFTWARE\Debug\RoxioDVDDecoder.dll]

[-HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\StillImage\Events\Connected\{BB8A1B9C-AF83-424A-8220-FBEFE658313E}]

[-HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Control\StillImage\Events\Connected\{BB8A1B9C-AF83-424A-8220-FBEFE658313E}]

[-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\StillImage\Events\Connected\{BB8A1B9C-AF83-424A-8220-FBEFE658313E}]

[-HKEY_USERS\S-1-5-21-1694720459-1244572991-514352727-1006\Software\Adaptec\Adaptec Shared\CDEngine\Advanced\Roxio CD Copier]

[-HKEY_USERS\S-1-5-21-1694720459-1244572991-514352727-1006\Software\Adaptec\Adaptec Shared\CDEngine\Device Properties\(E:) \Roxio CD Copier]

[-HKEY_USERS\S-1-5-21-1694720459-1244572991-514352727-1006\Software\Adaptec\Adaptec Shared\CDEngine\Device Properties\(F:) \Roxio CD Copier]

[-HKEY_USERS\S-1-5-21-1694720459-1244572991-514352727-1006\Software\Adaptec\Adaptec Shared\CDEngine\Device Properties\HL-DT-ST CD-RW GCE-8240B 1.06\Roxio CD Copier]

[-HKEY_USERS\S-1-5-21-1694720459-1244572991-514352727-1006\Software\Adaptec\Adaptec Shared\CDEngine\Devices\Roxio CD Copier]


Then, locate fixme.reg on your desktop and it.

You will receive a prompt similar to: "Do you wish to merge the information into the registry?".

Answer 'Yes' and wait for a message to appear similar to "Merged Successfully".

Run Hijack This!
Click "Do a systen scan only".
Then "check" the box to the left of these item(s):

O2 - BHO: (no name) - {08C208B1-EE1C-4736-A6A7-E5ECC9F2E515} - C:\WINDOWS\system32\pmnlk.dll (file missing)

O20 - Winlogon Notify: pmnlk - C:\WINDOWS\system32\pmnlk.dll (file missing)

Then click "Fix checked" and close Hijack This!.

Reboot in "safe" mode.

Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All.
Click the Empty Selected button.
Close the program.

Boot normally, post a new log, and describe if the annoying ads have ceased.

Try to install AVG again.
The AFT-Cleaner but after a while nothing happend and it was not responding after numerous attemps the same result was obtained.

Here a new HJT log
The ads have stop, but if I run ewido spyware I still get items that must be quaraintine or deleted
Logfile of HijackThis v1.99.1
Scan saved at 4:54:58 PM, on 10/11/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Yahoo!\Antivirus\ISafe.exe
C:\Program Files\ewido anti-spyware 4.0\guard.exe
C:\WINDOWS\system32\MrobeService.exe
C:\WINDOWS\system32\pctspk.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Yahoo!\Antivirus\VetMsg.exe
C:\Program Files\Compaq\Easy Access Button Support\StartEAK.exe
C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\PROGRA~1\SBCSEL~1\SMARTB~1\MotiveSB.exe
C:\Program Files\Yahoo!\Antivirus\CAVTray.exe
C:\Program Files\Compaq\Easy Access Button Support\CPQEADM.EXE
C:\COMPAQ\CPQINET\CPQInet.exe
C:\Program Files\Yahoo!\Antivirus\CAVRID.exe
C:\Compaq\EAKDRV\EAUSBKBD.EXE
C:\PROGRA~1\Yahoo!\YOP\yop.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPClient.exe
C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPMon32.exe
C:\Program Files\ewido anti-spyware 4.0\ewido.exe
C:\PROGRA~1\Yahoo!\browser\ycommon.exe
C:\PROGRA~1\Compaq\EASYAC~1\BttnServ.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\Program Files\SBC Self Support Tool\bin\mpbtn.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\HJT\seeker.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://yahoo.sbc.com/dsl
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://yahoo.sbc.com/dsl
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://yahoo.sbc.com/dsl
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Compaq
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: UberButton Class - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: YahooTaggedBM Class - {65D886A2-7CA7-479B-BB95-14D1EFB7946A} - C:\Program Files\Yahoo!\Common\YIeTagBm.dll
O2 - BHO: SidebarAutoLaunch Class - {F2AA9440-6328-4933-B7C9-A6CCDF9CBF6D} - C:\Program Files\Yahoo!\browser\YSidebarIEBHO.dll
O4 - HKLM\..\Run: [CPQEASYACC] C:\Program Files\Compaq\Easy Access Button Support\StartEAK.exe
O4 - HKLM\..\Run: [WCOLOREAL] "C:\Program Files\COMPAQ\Coloreal\coloreal.exe"
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKLM\..\Run: [srmclean] C:\Cpqs\Scom\srmclean.exe
O4 - HKLM\..\Run: [YBrowser] C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\SBCSEL~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [CaAvTray] "C:\Program Files\Yahoo!\Antivirus\CAVTray.exe"
O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\Yahoo!\Antivirus\CAVRID.exe"
O4 - HKLM\..\Run: [YOP] C:\PROGRA~1\Yahoo!\YOP\yop.exe /autostart
O4 - HKLM\..\Run: [YPC] C:\PROGRA~1\Yahoo!\PARENT~1\ypc.exe
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [IPInSightLAN 02] "C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPClient.exe" -l
O4 - HKLM\..\Run: [IPInSightMonitor 02] "C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPMon32.exe"
O4 - HKLM\..\Run: [!ewido] "C:\Program Files\ewido anti-spyware 4.0\ewido.exe" /minimized
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_7 -reboot 1
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: m-trip Launcher.lnk = C:\Program Files\OLYMPUS\m-trip\Bin\m-tripLauncher.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O4 - Global Startup: SBC Self Support Tool.lnk = C:\Program Files\SBC Self Support Tool\bin\matcli.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Yahoo! Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O9 - Extra button: SBC Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Support - {A7FFBC02-0341-42C7-90D0-3ED8A2BEB311} - C:\Program Files\Internet Explorer\SIGNUP\Presario.htm (file missing) (HKCU)
O12 - Plugin for .php: C:\Program Files\Compaq\Netscape Custom NA XP\PLUGINS\npdsplay.dll
O12 - Plugin for .wma: C:\Program Files\Compaq\Netscape Custom NA XP\PLUGINS\npdsplay.dll
O14 - IERESET.INF: START_PAGE_URL=http://store.presario.net/scripts/redirectors/presario/storeredir2.dll?s=consumerfav&c=3c01&lc=0409
O16 - DPF: Yahoo! Pool 2 - http://download.games.yahoo.com/games/clients/y/poth_x.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co…b?1099549529452
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1133255228593
O16 - DPF: {D18F962A-3722-4B59-B08D-28BB9EB2281E} (PhotosCtrl Class) - http://photos.yahoo.com/ocx/us/yexplorer1_9us.cab
O16 - DPF: {FA945BB6-9D37-43FC-9B2A-AF09F56CBBF0} - http://www.musicmatch.com/form/support/tec…tionControl.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\Yahoo!\Antivirus\ISafe.exe
O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
O23 - Service: MrobeService - OLYMPUS IMAGING CORP. - C:\WINDOWS\system32\MrobeService.exe
O23 - Service: PCTEL Speaker Phone (Pctspk) - PCtel, Inc. - C:\WINDOWS\system32\pctspk.exe
O23 - Service: VET Message Service (VETMSGNT) - Computer Associates International, Inc. - C:\Program Files\Yahoo!\Antivirus\VetMsg.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
O23 - Service: YPCService - Yahoo! Inc. - C:\WINDOWS\system32\YPCSER~1.EXE

Do you think the malware is deep in my system or hiding.
I ran the Ewido spyware and it didn't pick up anything so I'm assuming that my computer is cleaned and since it's running smooth I think that's the case ——————————————————— ewido anti-spyware - Scan Report ——————————————————— + Created at: 9:20:18 PM 10/11/2006 + Scan result: Nothing found. ::Report end Thank you for that. But I'm still unable to install the AVG antivirus because of that Roxio bug. Sadly the ATF Cleaner was not responding after I clicked the Empty Selected button. Is there anything we can do to get rid of Roxio from my computer? I eagerly await your respond.
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