My dad's laptop won't connect to the internet. We used to be able to with a ethernet card but i'm not sure what happened. I am trying to use a Toshiba PCX1100u modem to connect to the laptop. A lot of the stuff on there is really old and it hasn't been updated in a few years.
Logfile of HijackThis v1.99.1
Scan saved at 8:49:34 PM, on 5/8/2006
Platform: Windows 98 Gold (Win9x 4.10.1998)
MSIE: Internet Explorer v5.00 (5.00.2314.1000)
Can someone please help.
Are you still using a Cable Internet Provider, or have to switched to DSL via telephone lines?
Are you connecting your Laptop via USB or directly to an Ethernet Card installed in the Laptop and connected via CAT5 cable?
Have you looked in Control Panel - System - Hardware - Device Manager - Network Adapters to make sure the NIC card in your Laptop is functioning properly?
Have you looked in Control Panel - Network Connections to verify that the status is "connected"?
Here's what Toshiba has to say about their nifty USB/Ethernet Cable Modem:
It's here! Toshiba's PCX1100U, also known as the DAZ8813, the foundation of the family of PCX Cable Modem products. The "U" in this product stands for USB, the hardware technology that eliminates the need for an Ethernet (NIC) Card to connect your cable modem to your computer. Talk about easy installation! You can now choose between USB or Ethernet on the same modem. You'll even be able to run two computers simultaneously using both ports, if your cable company offers this service!
USB modems are plug-and-play, with no complicated hardware settings to adjust, no opening up your computer just to get high-speed Internet access. The USB cable (supplied) simply plugs into your USB-capable Windows 98SE/2000/ME/XP computer and your modem. You save up to $100.00 in setup charges by not having to buy the Ethernet Card. Plus, installation becomes less time-consuming and less complex!
Give us the above and any other information to fill out the picture here.
Hmm Iam using Win XP but I hope this could help
Did you check your devices ?
If your using a Modem, you should install it in your computer.
Check your device manager if its working properly
Better check if you have this device " VIA Rhine-Family Ethernet Adapter "
Its an network adapters enables you to conect to the internet so you must have that.
Use only one firewall protection. Using dual protection causes a traffic in connections.
Open your Network connections. See the list of available connection there. If you cant see anything, then you must create a new connection for your dial-up.
Check also if your anti-virus blocked your internet connection. If yes then unblocked it.
Also check your USB.
Maybe the line has a problem so you must check the wires also.
Oh Dont lose hope cheers
I'm still using a cable internet provider. At first i connected the modem to the laptop with an ethernet card but that didn't work so i tried to connect with the usb. I installed the usb driver that was on the disk that came with the modem. After i tried it, it still didn't connect.
In the device manager i can't find anything about my ethernet card. I was able to find that the modem is installed to the computer and the usb is working properly. In the usb properties it says that the driver might be out dated and it wants me to update it.
