6 replies to this topic

[VampyreByte]

I installed and ran MalwareBytes last week. I had it delete everything it found. My internet stopped working after that. I have Microsoft XP on my desktop and I'm using a D-Link Xtreme N DWA-552 Wireless internet card. It sees that there is a network to connect to it looks like but it won't ever connect to it. The IP address it shows my computer having is 0.0.0.0 Please help. Sorry I didn't save any logs. I thought that maybe there was a problem with malwarebytes after that so I uninstalled if after i noticed my internet wasn't working, but that obviously didn't fix the problem. I've tried unistalling my wireless card and reinstalling it and reinstalling the drivers. but nothing worked. Help if you can. Thanks alot.

[tallin]

Good Morning,

Firstly

We are glad to see you here.

Perhaps you could try Systems Restore to put your system back where it was rather than taking such drastic action as to uninstall Malwarebytes' etc. Suggest you go to:

• Start
• All Programs
• Accessories
• System Tools
• System Restore and follow the prompts on the screen

Report back with the results and/or more questions.

Best regards,

[VampyreByte]

I went to try a restore the other day and it only has the current day as a restore point and no other previous days.

[tallin]

Hi,

Re your System Restore. To make sure you have the suggested amount of restore points on your system, please:

• Right Click on My Computer on your desktop
• System Restore tab
• Highlight C:\Drive
• Settings
• Make sure System Restore is enabled/ticked in the box at the top left
• Settings
• Set to 1% (1095MB) approximately
• Ok and Ok

I am wondering if you had many Malware issues that you deleted when you ran Malwarbytes' it maybe prudent to post a HJT log on the correct forum so the Malware fighters can give you a clear system.

If you need more help in this forum, please feel free to post back when your system had been cleared by the experts.

kind regards,

Edited by tallin, 13 November 2008 - 06:17 PM.

[Doug]

In case you haven't already tried.... Open - Control Panel - Network Connections Highlight your Local Area Connection - Then Select "Enable this Network" If that doesn't help, try "Repair This Connection". If that doesn't help, report back here and we will give you some additional command lines to try. Best Regards

[HFCG]

Hello,
Some times an anti-malware program can break the winsock, making your computer unable to connect to the Internet.
Please download winsockfix here.
Make sure that you read the article before you download the program.

[Celebirti4life]

To fix this problem, just open your regisrty : click start then run and type regedit. When it opens up, click on file then import. Look for the most recent backed up regisrty file and import it. That should fix the problem.