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Outlook Express

3 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

Post #1
In the last week I have received email that has jpg,bmp or gifs embedded in the body of the email. When I receive them I can see the graphic as well as hear the sound. The graphics are also listed under attachments. If I forward them, the receiver hears no sound and all the grpahics are blank with little red 'x's. I've gone back to the original email and find that now those emails have the same problem– no sound no graphics. I've ran NAV, SpyBot, Ad-Aware, and CWS and found nothing——Any one have any idea what is causing this? Thanks in advance Alan
Post #2
It could be that the emails have links to a webspace store/page for the actual file(s) that are displaying this pic/sound. If the link now points to a dead site/page that would cause this.
Post #4
Hi Coyote Yes I do not use the preview screen and I read everything in plain text. I only open when I know I can trust the person sending the email, or I have checked with them to see if they did indeed send attachments previousy scanned. I also use Mail Washer Pro which pretty much ensures what email I do receive is not infected. Last week, I could open an email with graphics in the body of the email and then forward that email to someone and the graphics were transmitted. Now, the graphics are not being transmitted–only red "x"s. If I want to transmit the graphics, I have to save them to desktop and then re-embed them in the body of the email I want to forward. Not sure why OE has started to do this. Something I'm not sure about– if the email that I received had the graphics as attachments– does OE automatically show them in the message? Because–I delete the attachments to cut down on the size of the emails, but if the visible graphic is linked to the attachment then I can understand why the graphics no longer show up because I broke the link. Is this a possibility? What does not make sense is when I go back to the original email which had the attachments as well as the graphics, it too has turned to red "x"s. Any ideas?
Post #5
What version of Outlook Express ae you using? You say this used to work but now it doesn't? What changes took place? We can try to repait Internet Explorer and Outlook express, but I would need to know whih version you are running… :)
Post #7
Yes IE and OE are both the same version. Try a repair. From the RUN line enter: rundll32 setupwbv.dll,IE6Maintenance (You can cut and paste the above into the RUN line)
Post #10
Well DroidC You have certainly earned your avatar today! It's seems to be working like it should again. I sent the same troublesome email and the others received it in good working order– graphics and sound!!! Thanks for your help :thumbup: