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Spyware - help


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9 replies to this topic

#1 Nock_eight

Nock_eight

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Posted 18 April 2006 - 06:17 AM

Hello ppl

I'm posting because I realy need your help, I tried everything since kaspersky, ad-ware, but the spyware always stays behind...

I'll post my log, plz see if you can help me.

log: (laptop acer aspire 2020)

Logfile of HijackThis v1.99.1
Scan saved at 12:16:43, on 18-04-2006
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Programas\Ficheiros comuns\Symantec Shared\ccSetMgr.exe
C:\Programas\Ficheiros comuns\Symantec Shared\ccEvtMgr.exe
C:\Programas\Ficheiros comuns\Symantec Shared\ccProxy.exe
C:\Programas\Norton Personal Firewall\ISSVC.exe
C:\Programas\Ficheiros comuns\Symantec Shared\SNDSrvc.exe
C:\Programas\Ficheiros comuns\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\mssearchnet.exe
C:\WINDOWS\System32\nvctrl.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Programas\Synaptics\SynTP\SynTPLpr.exe
C:\Programas\Synaptics\SynTP\SynTPEnh.exe
C:\Programas\Java\j2re1.4.2_01\bin\jusched.exe
C:\Programas\Aspire Arcade\PCMService.exe
C:\Programas\CRW\shwicon.exe
C:\Programas\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\PROGRA~1\LAUNCH~1\CPLFL32.EXE
C:\Programas\DAEMON Tools\daemon.exe
C:\Programas\Ficheiros comuns\Symantec Shared\ccApp.exe
C:\Programas\Ficheiros comuns\Symantec Shared\Security Center\UsrPrmpt.exe
C:\Programas\iTunes\iTunesHelper.exe
C:\Programas\QuickTime\qttask.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Programas\MSN Messenger\MsnMsgr.Exe
C:\Programas\Messenger\msmsgs.exe
C:\Programas\Ficheiros comuns\Microsoft Shared\VS7DEBUG\mdm.exe
C:\Programas\Ficheiros comuns\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Programas\iPod\bin\iPodService.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Documents and Settings\Rui\Ambiente de trabalho\hjt\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://global.acer.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Hiperligações
O2 - BHO: Nothing - {8d83b16e-0de1-452b-ac52-96ec0b34aa4b} - C:\WINDOWS\System32\hpA150.tmp
O3 - Toolbar: &Rádio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton Personal Firewall - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Programas\Ficheiros comuns\Symantec Shared\AdBlocking\NISShExt.dll (file missing)
O4 - HKLM\..\Run: [LaunchApp] Alaunch
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [SynTPLpr] C:\Programas\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Programas\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Programas\Java\j2re1.4.2_01\bin\jusched.exe
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [PCMService] "C:\Programas\Aspire Arcade\PCMService.exe"
O4 - HKLM\..\Run: [ShowIcon_Chander_CRW Series Driver v1.17r019] C:\Programas\CRW\shwicon.exe -t"Chander\CRW Series Driver v1.17r019"
O4 - HKLM\..\Run: [ATIPTA] C:\Programas\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [LManager] C:\PROGRA~1\LAUNCH~1\CPLFL32.EXE
O4 - HKLM\..\Run: [DAEMON Tools] "C:\Programas\DAEMON Tools\daemon.exe" -lang 1033
O4 - HKLM\..\Run: [ccApp] "C:\Programas\Ficheiros comuns\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Programas\Ficheiros comuns\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Programas\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Programas\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [KAVPersonal50] "C:\Programas\Kaspersky Lab\Kaspersky Anti-Virus Personal\kav.exe" /minimize
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Programas\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [MSMSGS] "C:\Programas\Messenger\msmsgs.exe" /background
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Programas\Ficheiros comuns\Adobe\Calibration\Adobe Gamma Loader.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE12\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE12\REFIEBAR.DLL
O17 - HKLM\System\CCS\Services\Tcpip\..\{9E3D4C7F-956A-4E1F-A525-65EBD96DA8F5}: NameServer = 194.65.100.117
O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Programas\Ficheiros comuns\Microsoft Shared\Help\hxds.dll
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O18 - Filter hijack: text/xml - {807563E5-5146-11D5-A672-00B0D022E945} - C:\Programas\Ficheiros comuns\Microsoft Shared\OFFICE12\MSOXMLMF.DLL
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: winbfi32 - C:\WINDOWS\SYSTEM32\winbfi32.dll
O23 - Service: Adobe LM Service - Unknown owner - C:\Programas\Ficheiros comuns\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Programas\Ficheiros comuns\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Programas\Ficheiros comuns\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Programas\Ficheiros comuns\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Programas\Ficheiros comuns\Symantec Shared\ccSetMgr.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Programas\Ficheiros comuns\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Programas\iPod\bin\iPodService.exe
O23 - Service: ISSvc (ISSVC) - Symantec Corporation - C:\Programas\Norton Personal Firewall\ISSVC.exe
O23 - Service: kavsvc - Kaspersky Lab - C:\Programas\Kaspersky Lab\Kaspersky Anti-Virus Personal\kavsvc.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Programas\Ficheiros comuns\Symantec Shared\SNDSrvc.exe
O23 - Service: SPBBCSvc - Symantec Corporation - C:\Programas\Ficheiros comuns\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Programas\Ficheiros comuns\Symantec Shared\CCPD-LC\symlcsvc.exe

thx a lot

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#2 Nock_eight

Nock_eight

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Posted 18 April 2006 - 04:39 PM

Well ppl, I've been reading some stuff and was able to erease some of the spyware but not all... If possibel that anyone could take a look I'd be very thankfull

I've used, ad-ware and ewidos both in and off Safe mode!

here is the new log:

Logfile of HijackThis v1.99.1
Scan saved at 23:31:00, on 18-04-2006
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Programas\Ficheiros comuns\Symantec Shared\ccSetMgr.exe
C:\Programas\Ficheiros comuns\Symantec Shared\ccEvtMgr.exe
C:\Programas\Ficheiros comuns\Symantec Shared\ccProxy.exe
C:\Programas\Norton Personal Firewall\ISSVC.exe
C:\Programas\Ficheiros comuns\Symantec Shared\SNDSrvc.exe
C:\Programas\Ficheiros comuns\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Programas\ewido anti-malware\ewidoctrl.exe
C:\Programas\ewido anti-malware\ewidoguard.exe
C:\Programas\Ficheiros comuns\Microsoft Shared\VS7DEBUG\mdm.exe
C:\Programas\Ficheiros comuns\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Programas\Synaptics\SynTP\SynTPLpr.exe
C:\Programas\Synaptics\SynTP\SynTPEnh.exe
C:\Programas\Java\j2re1.4.2_01\bin\jusched.exe
C:\Programas\Aspire Arcade\PCMService.exe
C:\Programas\CRW\shwicon.exe
C:\Programas\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\PROGRA~1\LAUNCH~1\CPLFL32.EXE
C:\Programas\DAEMON Tools\daemon.exe
C:\Programas\Ficheiros comuns\Symantec Shared\ccApp.exe
C:\Programas\Ficheiros comuns\Symantec Shared\Security Center\UsrPrmpt.exe
C:\Programas\iTunes\iTunesHelper.exe
C:\Programas\QuickTime\qttask.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Programas\iPod\bin\iPodService.exe
C:\Programas\MSN Messenger\MsnMsgr.Exe
C:\PROGRA~1\MOZILL~1\FIREFOX.EXE
C:\Documents and Settings\Rui\Ambiente de trabalho\hjt\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://global.acer.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Hiperligações
O2 - BHO: Nothing - {8d83b16e-0de1-452b-ac52-96ec0b34aa4b} - C:\WINDOWS\System32\hp44CE.tmp
O3 - Toolbar: &Rádio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton Personal Firewall - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Programas\Ficheiros comuns\Symantec Shared\AdBlocking\NISShExt.dll (file missing)
O4 - HKLM\..\Run: [LaunchApp] Alaunch
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [SynTPLpr] C:\Programas\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Programas\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Programas\Java\j2re1.4.2_01\bin\jusched.exe
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [PCMService] "C:\Programas\Aspire Arcade\PCMService.exe"
O4 - HKLM\..\Run: [ShowIcon_Chander_CRW Series Driver v1.17r019] C:\Programas\CRW\shwicon.exe -t"Chander\CRW Series Driver v1.17r019"
O4 - HKLM\..\Run: [ATIPTA] C:\Programas\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [LManager] C:\PROGRA~1\LAUNCH~1\CPLFL32.EXE
O4 - HKLM\..\Run: [DAEMON Tools] "C:\Programas\DAEMON Tools\daemon.exe" -lang 1033
O4 - HKLM\..\Run: [ccApp] "C:\Programas\Ficheiros comuns\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Programas\Ficheiros comuns\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Programas\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Programas\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Programas\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [MSMSGS] "C:\Programas\Messenger\msmsgs.exe" /background
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Programas\Ficheiros comuns\Adobe\Calibration\Adobe Gamma Loader.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE12\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE12\REFIEBAR.DLL
O17 - HKLM\System\CCS\Services\Tcpip\..\{9E3D4C7F-956A-4E1F-A525-65EBD96DA8F5}: NameServer = 194.65.100.117
O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Programas\Ficheiros comuns\Microsoft Shared\Help\hxds.dll
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O18 - Filter hijack: text/xml - {807563E5-5146-11D5-A672-00B0D022E945} - C:\Programas\Ficheiros comuns\Microsoft Shared\OFFICE12\MSOXMLMF.DLL
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: winbfi32 - C:\WINDOWS\SYSTEM32\winbfi32.dll
O23 - Service: Adobe LM Service - Unknown owner - C:\Programas\Ficheiros comuns\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Programas\Ficheiros comuns\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Programas\Ficheiros comuns\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Programas\Ficheiros comuns\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Programas\Ficheiros comuns\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido security suite control - ewido networks - C:\Programas\ewido anti-malware\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Programas\ewido anti-malware\ewidoguard.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Programas\Ficheiros comuns\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Programas\iPod\bin\iPodService.exe
O23 - Service: ISSvc (ISSVC) - Symantec Corporation - C:\Programas\Norton Personal Firewall\ISSVC.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Programas\Ficheiros comuns\Symantec Shared\SNDSrvc.exe
O23 - Service: SPBBCSvc - Symantec Corporation - C:\Programas\Ficheiros comuns\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Programas\Ficheiros comuns\Symantec Shared\CCPD-LC\symlcsvc.exe

#3 LDTate

LDTate

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Posted 18 April 2006 - 06:03 PM

Only for Windows XP and Windows 2000

Hello Nock_eight, welcome to the TC Forums.

Download SmitfraudFix (by S!Ri) to your Desktop.
http://siri.urz.free...mitfraudFix.zip
Extract all the files to your Destop. A folder named SmitfraudFix will be created on your Desktop.

Posted Image

______________________________

Please download the trial version of Ewido anti-malware 3.5 from here:
http://www.ewido.net/en/download/
  • Install Ewido anti-malware.
  • When installing, under Additional Options uncheck Install background guard and Install scan via context menu.
  • When you run Ewido for the first time, you could get a warning "Database could not be found!". Click Ok.
  • The program will prompt you to update. Click the Ok button.
  • The program will now go to the main screen.
You will need to update Ewido to the latest definition files.
  • On the left-hand side of the main screen click the Update Button.
  • Click on Start.
The update will start and a progress bar will show the updates being installed.
Once finished updating, close Ewido.

If you are having problems with the updater, you can use this link to manually update ewido.
Ewido manual updates. Make sure to close Ewido before installing the update.
______________________________

Open the SmitfraudFix folder and double-click smitfraudfix.cmd
Select option #1 - Search by typing 1 and press Enter

Posted Image

This program will scan large amounts of files on your computer for known patterns so please be patient while it works. When it is done, the results of the scan will be displayed and it will create a log named rapport.txt in the root of your drive, eg: Local Disk C: or partition where your operating system is installed. Please post that log along with all others requested in your next reply.


IMPORTANT: Do NOT run any other options until you are asked to do so!

Note : process.exe is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool"; it is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user.


Running the Clean

Warning: running option #2 on a non infected computer will remove your Desktop background.


Please print out or copy these instructions/tutorial to Notepad as the internet will not be (while in Safe Mode) available to you at certain points of the removal process. Make sure to work through all the Steps in the exact order in which they are listed below. If there's anything that you don't understand, ask your question(s) before moving on with the fixes.

Reboot your computer in Safe Mode.
  • If the computer is running, shut down Windows, and then turn off the power.
  • Wait 30 seconds, and then turn the computer on.
  • Start tapping the F8 key. The Windows Advanced Options Menu appears. If you begin tapping the F8 key too soon, some computers display a "keyboard error" message. To resolve this, restart the computer and try again.
  • Ensure that the Safe Mode option is selected.
  • Press Enter. The computer then begins to start in Safe mode.
  • Login on your usual account.
______________________________

Open the SmitfraudFix Folder, then double-click smitfraudfix.cmd file to start the tool.
Select option #2 - Clean by typing 2 and press Enter.
Wait for the tool to complete and disk cleanup to finish.
You will be prompted : "Registry cleaning - Do you want to clean the registry ?" answer Yes by typing Y and hit Enter.

Posted Image


The tool will also check if wininet.dll is infected. If a clean version is found, you will be prompted to replace wininet.dll. Answer Yes to the question "Replace infected file ?" by typing Y and hit Enter.

A reboot may be needed to finish the cleaning process, if you computer does not restart automatically please do it yourself manually. Reboot in Safe Mode.

The tool will create a log named rapport.txt in the root of your drive, eg: Local Disk C: or partition where your operating system is installed. Please post that log along with all others requested in your next reply.
______________________________

Clean out your Temporary Internet files. Proceed like this:
  • Quit Internet Explorer and quit any instances of Windows Explorer.
  • Click Start, click Control Panel, and then double-click Internet Options.
  • On the General tab, click Delete Files under Temporary Internet Files.
  • In the Delete Files dialog box, tick the Delete all offline content check box , and then click OK.
  • On the General tab, click Delete Cookies under Temporary Internet Files, and then click OK.
  • Click on the Programs tab then click the Reset Web Settings button. Click Apply then OK.
  • Click OK.
Next Click Start, click Control Panel and then double-click Display. Click on the Desktop tab, then click the Customize Desktop button. Click on the Web tab. Under Web Pages you should see a checked entry called Security info or something similar. If it is there, select that entry and click the Delete button. Click Ok then Apply and Ok.

Empty the Recycle Bin by right-clicking the Recycle Bin icon on your Desktop, and then clicking Empty Recycle Bin.
______________________________

Close ALL open Windows / Programs / Folders. Please start Ewido, and run a full scan.
  • Click on Scanner
  • Click on Settings
    • Under How to scan all boxes should be checked
    • Under Unwanted Software all boxes should be checked
    • Under What to scan select Scan every file
    • Click on Ok
  • Click on Complete System Scan to start the scan process.
  • Let the program scan the machine.
If Ewido finds anything, it will pop up a notification. When it asks if you want to clean the first file, put a checkmark in the lower left corner of the box that says Perform action on all infections and put a checkmark in the box next to Create encrypted backup, then choose clean and click Ok.

Once the scan has completed, there will be a button located on the bottom of the screen named Save Report.
  • Click Save Report button
  • Save the report to your Desktop
Close Ewido and Reboot in Normal Mode.
______________________________

Open the SmitfraudFix folder and double-click smitfraudfix.cmd
Select option #3 - Delete Trusted zone by typing 3 and press Enter
Answer Yes to the question "Restore Trusted Zone ?" by typing
Y and hit Enter.

Note, if you use SpywareBlaster and/or IE-SPYAD, it will be necessary to re-install the protection both afford. For SpywareBlaster, run the program and re-protect all items. For IE-SPYAD, run the batch file and reinstall the protection.
______________________________

Please post:
  • c:\rapport.txt
  • Ewido log
  • A new HijackThis log
Your may need several replies to post the requested logs, otherwise they might get cut off.

The forum is run by volunteers who donate their time and expertise.

Want to help others? Join the ClassRoom and learn how.

Logs will be closed if you haven't replied within 3 days

 

If you would like to paypal.gif for the help you received.
 

Proud graduate of TC/WTT Classroom

 


#4 Nock_eight

Nock_eight

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Posted 18 April 2006 - 08:55 PM

LDTate, thank you for the help, but I think I should post the new highjack logs and ewido because a friend of mine did some of those alike things.... so I think its best for you to see the logs first and then if you think its ok to go on, I'll do all those steps
ok here it is the highjack log: (some parts are in portuguese :P)

Logfile of HijackThis v1.99.1
Scan saved at 3:34:01, on 19-04-2006
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Programas\Ficheiros comuns\Symantec Shared\ccSetMgr.exe
C:\Programas\Ficheiros comuns\Symantec Shared\ccEvtMgr.exe
C:\Programas\Ficheiros comuns\Symantec Shared\ccProxy.exe
C:\Programas\Norton Personal Firewall\ISSVC.exe
C:\Programas\Ficheiros comuns\Symantec Shared\SNDSrvc.exe
C:\Programas\Ficheiros comuns\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Programas\ewido anti-malware\ewidoctrl.exe
C:\Programas\ewido anti-malware\ewidoguard.exe
C:\Programas\Ficheiros comuns\Microsoft Shared\VS7DEBUG\mdm.exe
C:\Programas\Ficheiros comuns\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\Explorer.EXE
C:\Programas\Synaptics\SynTP\SynTPLpr.exe
C:\Programas\Synaptics\SynTP\SynTPEnh.exe
C:\Programas\Aspire Arcade\PCMService.exe
C:\Programas\CRW\shwicon.exe
C:\Programas\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\PROGRA~1\LAUNCH~1\CPLFL32.EXE
C:\Programas\DAEMON Tools\daemon.exe
C:\Programas\Ficheiros comuns\Symantec Shared\ccApp.exe
C:\Programas\Ficheiros comuns\Symantec Shared\Security Center\UsrPrmpt.exe
C:\Programas\iTunes\iTunesHelper.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Programas\iPod\bin\iPodService.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Programas\MSN Messenger\MsnMsgr.Exe
C:\Programas\Messenger\msmsgs.exe
C:\Documents and Settings\Rui\Ambiente de trabalho\hjt\HijackThis.exe
C:\WINDOWS\System32\wuauclt.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://global.acer.com
O3 - Toolbar: &Rádio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton Personal Firewall - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Programas\Ficheiros comuns\Symantec Shared\AdBlocking\NISShExt.dll (file missing)
O4 - HKLM\..\Run: [SynTPLpr] C:\Programas\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Programas\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [PCMService] "C:\Programas\Aspire Arcade\PCMService.exe"
O4 - HKLM\..\Run: [ShowIcon_Chander_CRW Series Driver v1.17r019] C:\Programas\CRW\shwicon.exe -t"Chander\CRW Series Driver v1.17r019"
O4 - HKLM\..\Run: [ATIPTA] C:\Programas\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [LManager] C:\PROGRA~1\LAUNCH~1\CPLFL32.EXE
O4 - HKLM\..\Run: [DAEMON Tools] "C:\Programas\DAEMON Tools\daemon.exe" -lang 1033
O4 - HKLM\..\Run: [ccApp] "C:\Programas\Ficheiros comuns\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Programas\Ficheiros comuns\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Programas\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Programas\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [MSMSGS] "C:\Programas\Messenger\msmsgs.exe" /background
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE12\REFIEBAR.DLL
O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Programas\Ficheiros comuns\Microsoft Shared\Help\hxds.dll
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O18 - Filter hijack: text/xml - {807563E5-5146-11D5-A672-00B0D022E945} - C:\Programas\Ficheiros comuns\Microsoft Shared\OFFICE12\MSOXMLMF.DLL
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: Adobe LM Service - Unknown owner - C:\Programas\Ficheiros comuns\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Programas\Ficheiros comuns\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Programas\Ficheiros comuns\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Programas\Ficheiros comuns\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Programas\Ficheiros comuns\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido security suite control - ewido networks - C:\Programas\ewido anti-malware\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Programas\ewido anti-malware\ewidoguard.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Programas\Ficheiros comuns\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Programas\iPod\bin\iPodService.exe
O23 - Service: ISSvc (ISSVC) - Symantec Corporation - C:\Programas\Norton Personal Firewall\ISSVC.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Programas\Ficheiros comuns\Symantec Shared\SNDSrvc.exe
O23 - Service: SPBBCSvc - Symantec Corporation - C:\Programas\Ficheiros comuns\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Programas\Ficheiros comuns\Symantec Shared\CCPD-LC\symlcsvc.exe

--- and the ewido one ---

+ Criado em: 3:30:42, 19-04-2006
+ Relatório-Checksum: 42CC8821

+ Resultado da verificação:

C:\!KillBox\winbfi32.dll -> Trojan.Agent.qt : Limpo com backup
:mozilla.6:C:\Documents and Settings\Rui\Application Data\Mozilla\Firefox\Profiles\mob8s1pe.default\cookies.txt -> TrackingCookie.Myaffiliateprogram : Limpo com backup
:mozilla.7:C:\Documents and Settings\Rui\Application Data\Mozilla\Firefox\Profiles\mob8s1pe.default\cookies.txt -> TrackingCookie.Tribalfusion : Limpo com backup
C:\Documents and Settings\Rui\Definições locais\Temporary Internet Files\Content.IE5\RE2E5QQM\srvcer[1].exe -> Trojan.Dialer.oy : Limpo com backup
C:\Documents and Settings\Rui\Definições locais\Temporary Internet Files\Content.IE5\RE2E5QQM\srvick[1].exe -> Trojan.Dialer.oy : Limpo com backup
C:\System Volume Information\_restore{A8032E13-F32F-4A44-B9D2-C357AFA0205B}\RP17\A0020650.dll -> Not-A-Virus.Hoax.Win32.Renos.cc : Limpo com backup
C:\System Volume Information\_restore{A8032E13-F32F-4A44-B9D2-C357AFA0205B}\RP17\A0020978.dll -> Trojan.Agent.qt : Limpo com backup
C:\System Volume Information\_restore{A8032E13-F32F-4A44-B9D2-C357AFA0205B}\RP17\A0021897.dll -> Trojan.Agent.qt : Limpo com backup
C:\WINDOWS\system32\1024\ld2C8D.tmp -> Not-A-Virus.Hoax.Win32.Renos.cc : Limpo com backup
C:\WINDOWS\system32\dfrgsrv.exe -> Trojan.Small : Limpo com backup
C:\WINDOWS\system32\interf.tlb -> Trojan.Small : Limpo com backup
C:\WINDOWS\system32\stickrep.dll -> Trojan.Small : Limpo com backup


::Fim do Relatório


thank you very much

Edited by Nock_eight, 18 April 2006 - 08:56 PM.


#5 LDTate

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Posted 19 April 2006 - 03:09 PM

Log looks good. How's it running?

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#6 Nock_eight

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Posted 20 April 2006 - 11:07 AM

well I think, its ok... theres no pop ups or delays on the machine, just a confilict between norton personal firewall and kaspersky anti virus, but i know now thats normal... she's running cool now :) thx a lot for the concerne ;)

#7 LDTate

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Posted 20 April 2006 - 12:42 PM

Good Job :thumbup:

use Add/Remove Programs and remove Ewido unless you want to keep it. It's only a 14 day trial version.


Log looks good :D :thumbup: How is it running any issues?

Note: This will remove all previous Restore Points

Turn off System Restore:

On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

Restart your computer, turn it back on.

On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Remove the Check Turn off System Restore.
Click Apply, and then click OK.

Double-click My Computer.
Click the Tools menu, and then click Folder Options.
Click the View tab.
Check "Hide file extensions for known file types."
Under the "Hidden files" folder, Uncheck "Show hidden files and folders."
Check "Hide protected operating system files."
Click Apply, and then click OK.





If you dont have these three programs I would recommend that you get them. Spywareblaster, Spywareguard and IESPY AD. They will add 1000's of sites to your resticted zone and block some hijacks from happening. I also have a FREE FIREWALL and FREE ANTI VIRUS if you need one.

It is critical to have both a firewall and anti virus to protect your system.

Keep your system up to date and run Adaware & Spybot, once a week works, and hopefully you will be ok from here on. Both are available below.

Safe Surfing. :D

I would also suggest you read this:
So how did I get infected in the first place?
by Tony Klein

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#8 Nock_eight

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Posted 20 April 2006 - 03:45 PM

ahaha u'r really cool man :D thx a lot, i'm instaling all the programs u said, and keep the pc clean as ever :D lol thx a lot take care []

#9 LDTate

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Posted 20 April 2006 - 03:48 PM

Great job :thumbup: You're more then welcome. Glad we were able to help Peace be with you :wavey:

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#10 LDTate

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Posted 20 April 2006 - 05:08 PM

Glad we could be of assistance. This topic is now closed. If you wish it reopened, please send us an email (Click for address) with a link to your thread.

Do not bother contacting us if you are not the topic starter. A valid, working link to the closed topic is required along with the user name used. If the user name does not match the one in the thread linked, the email will be deleted.
Make sure you use proper prevention to keep from having problems occur to your computer in the future.

Coyote's Installed programs for prevention:

http://forums.tomcoy...showtopic=31418

The help you receive here is free. If you wish to show your appreciation, then you may donate to help keep us online.

Visit the CoyoteStore http://TomCoyote.org/coyotestore.php

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