6 replies to this topic

[vietbui17]

Hi, I recently have been downloading, and have come up with a problem. I use Norton Antivirus for help, and it recently has told me that I have a virus download.trojan, and I have tried numerous methods in trying to get rid of it, but no luck. I also tried to use Computer associates antivirus removal, but no luck. I tried using Spybot, and ad-aware but no luck either. The message always comes up while I am doing school work online. Norton said that they did not have the tools for removal, and now I do not know what to do. So, here is my log, and hoepefully someone can help, Thank You. ~Johnathon

Logfile of HijackThis v1.99.1
Scan saved at 6:15:04 PM, on 3/3/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
c:\Program Files\Common Files\Symantec Shared\ccProxy.exe
c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
c:\Program Files\Norton Internet Security\ISSVC.exe
c:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
c:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\arservice.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
c:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\ehome\RMSvc.exe
c:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\ARPWRMSG.EXE
C:\Program Files\DISC\DISCover.exe
C:\Program Files\DISC\DiscUpdateMgr.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\HP\HP Software Update\HPwuSchd2.exe
C:\Program Files\Unlocker\UnlockerAssistant.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\DISC\DiscGui.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\ehome\RMSysTry.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Updates from HP\9972322\Program\Updates from HP.exe
C:\Program Files\DISC\DiscStreamHub.exe
C:\HP\KBD\KBD.EXE
C:\WINDOWS\ALCXMNTR.EXE
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
c:\windows\system\hpsysdrv.exe
C:\Program Files\Java\jre1.5.0_05\bin\jusched.exe
C:\WINDOWS\system32\svchost.exe
c:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\BitComet\BitComet.exe
C:\Documents and Settings\HP_Administrator\Desktop\HijackthisP\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.h...lion&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.h...lion&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.h...lion&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://ie.redirect.h...lion&pf=desktop
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.h...lion&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.h...lion&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.h...lion&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://ie.redirect.h...lion&pf=desktop
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.h...lion&pf=desktop
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://ie.redirect.h...lion&pf=desktop
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - c:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - c:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [AlwaysReady Power Message APP] ARPWRMSG.EXE
O4 - HKLM\..\Run: [HPHUPD08] c:\Program Files\HP\Digital Imaging\{33D6CC28-9F75-4d1b-A11D-98895B3A3729}\hphupd08.exe
O4 - HKLM\..\Run: [DISCover] C:\Program Files\DISC\DISCover.exe
O4 - HKLM\..\Run: [DiscUpdateManager] C:\Program Files\DISC\DiscUpdateMgr.exe
O4 - HKLM\..\Run: [ccApp] "c:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [URLLSTCK.exe] c:\Program Files\Norton Internet Security\UrlLstCk.exe
O4 - HKLM\..\Run: [HPBootOp] "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPwuSchd2.exe
O4 - HKLM\..\Run: [UnlockerAssistant] C:\Program Files\Unlocker\UnlockerAssistant.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Extender Resource Monitor.lnk = C:\WINDOWS\ehome\RMSysTry.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Updates from HP.lnk = C:\Program Files\Updates from HP\9972322\Program\Updates from HP.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar3.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar3.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar3.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar3.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar3.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar3.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra 'Tools' menuitem: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: http://*.trymedia.com (HKLM)
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: ISSvc (ISSVC) - Symantec Corporation - c:\Program Files\Norton Internet Security\ISSVC.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - c:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: SAVScan - Symantec Corporation - c:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

[Piatan]

Hi vietbui17:

Please copy and paste this text into a Notepad file and place it on your desktop, to review as you work. Please read all this text before beginning.

Please download, install, update and scan your system with the free version of Ewido trojan scanner:[list=1]
[*]When installing, under "Additional Options" uncheck "Install background guard" and "Install scan via context menu".
[*]When you run ewido for the first time, you will get a warning "Database could not be found!". Click OK.
[*]From the main ewido screen, click on update in the left menu, then click the Start update button.
[*]After the update finishes (the status bar at the bottom will display "Update successful"), click on the Scanner button in the left menu, then click on the Start button. This scan can take quite a while to run, so time to go get a drink and a snack....
[*]If ewido finds anything, it will pop up a notification. You can select "clean" and check the boxes "Perform action with all infections" and "Create encrypted backup" before clicking on OK.
[*]When the scan finishes, click on "Save Report". This will create a text file.

Please save the Ewido report, to be posted here later.

If you are having problems with the updater, you can use this link to manually update Ewido.
Ewido manual updates

The trial version of Ewido works like a full featured version for 14 days, after that the only features that will not work are, autoupdate and realtime protection. It will still be able to be updated with the link above and be used to scan and remove undesirables.

Then, run Hijack This again. Scan and copy the log and post it into this topic, along with the Ewido report.

To post, please use the Add Reply feature, so I will be notified.

[vietbui17]

Hello, and Thank You for your help in this. I just finished what you asked me to do, and here is the Ewido report:

---------------------------------------------------------
ewido anti-malware - Scan report
---------------------------------------------------------

+ Created on: 9:50:35 PM, 3/12/2006
+ Report-Checksum: C852090A

+ Scan result:

:mozilla.6:C:\Documents and Settings\HP_Administrator\Application Data\Mozilla\Firefox\Profiles\1my6robc.default\cookies.txt -> TrackingCookie.2o7 : Cleaned with backup
:mozilla.7:C:\Documents and Settings\HP_Administrator\Application Data\Mozilla\Firefox\Profiles\1my6robc.default\cookies.txt -> TrackingCookie.2o7 : Cleaned with backup
:mozilla.8:C:\Documents and Settings\HP_Administrator\Application Data\Mozilla\Firefox\Profiles\1my6robc.default\cookies.txt -> TrackingCookie.2o7 : Cleaned with backup
:mozilla.9:C:\Documents and Settings\HP_Administrator\Application Data\Mozilla\Firefox\Profiles\1my6robc.default\cookies.txt -> TrackingCookie.2o7 : Cleaned with backup
:mozilla.10:C:\Documents and Settings\HP_Administrator\Application Data\Mozilla\Firefox\Profiles\1my6robc.default\cookies.txt -> TrackingCookie.2o7 : Cleaned with backup
:mozilla.11:C:\Documents and Settings\HP_Administrator\Application Data\Mozilla\Firefox\Profiles\1my6robc.default\cookies.txt -> TrackingCookie.2o7 : Cleaned with backup
:mozilla.12:C:\Documents and Settings\HP_Administrator\Application Data\Mozilla\Firefox\Profiles\1my6robc.default\cookies.txt -> TrackingCookie.2o7 : Cleaned with backup
:mozilla.23:C:\Documents and Settings\HP_Administrator\Application Data\Mozilla\Firefox\Profiles\1my6robc.default\cookies.txt -> TrackingCookie.Specificclick : Cleaned with backup
:mozilla.24:C:\Documents and Settings\HP_Administrator\Application Data\Mozilla\Firefox\Profiles\1my6robc.default\cookies.txt -> TrackingCookie.Specificclick : Cleaned with backup
:mozilla.25:C:\Documents and Settings\HP_Administrator\Application Data\Mozilla\Firefox\Profiles\1my6robc.default\cookies.txt -> TrackingCookie.Specificclick : Cleaned with backup
:mozilla.26:C:\Documents and Settings\HP_Administrator\Application Data\Mozilla\Firefox\Profiles\1my6robc.default\cookies.txt -> TrackingCookie.Specificclick : Cleaned with backup
:mozilla.27:C:\Documents and Settings\HP_Administrator\Application Data\Mozilla\Firefox\Profiles\1my6robc.default\cookies.txt -> TrackingCookie.Adrevolver : Cleaned with backup
:mozilla.28:C:\Documents and Settings\HP_Administrator\Application Data\Mozilla\Firefox\Profiles\1my6robc.default\cookies.txt -> TrackingCookie.Pointroll : Cleaned with backup
:mozilla.29:C:\Documents and Settings\HP_Administrator\Application Data\Mozilla\Firefox\Profiles\1my6robc.default\cookies.txt -> TrackingCookie.Pointroll : Cleaned with backup
:mozilla.30:C:\Documents and Settings\HP_Administrator\Application Data\Mozilla\Firefox\Profiles\1my6robc.default\cookies.txt -> TrackingCookie.Pointroll : Cleaned with backup
:mozilla.31:C:\Documents and Settings\HP_Administrator\Application Data\Mozilla\Firefox\Profiles\1my6robc.default\cookies.txt -> TrackingCookie.Pointroll : Cleaned with backup
:mozilla.32:C:\Documents and Settings\HP_Administrator\Application Data\Mozilla\Firefox\Profiles\1my6robc.default\cookies.txt -> TrackingCookie.Pointroll : Cleaned with backup
:mozilla.33:C:\Documents and Settings\HP_Administrator\Application Data\Mozilla\Firefox\Profiles\1my6robc.default\cookies.txt -> TrackingCookie.Adtech : Cleaned with backup
:mozilla.34:C:\Documents and Settings\HP_Administrator\Application Data\Mozilla\Firefox\Profiles\1my6robc.default\cookies.txt -> TrackingCookie.Adtech : Cleaned with backup
:mozilla.54:C:\Documents and Settings\HP_Administrator\Application Data\Mozilla\Firefox\Profiles\1my6robc.default\cookies.txt -> TrackingCookie.2o7 : Cleaned with backup
:mozilla.57:C:\Documents and Settings\HP_Administrator\Application Data\Mozilla\Firefox\Profiles\1my6robc.default\cookies.txt -> TrackingCookie.Casalemedia : Cleaned with backup
:mozilla.58:C:\Documents and Settings\HP_Administrator\Application Data\Mozilla\Firefox\Profiles\1my6robc.default\cookies.txt -> TrackingCookie.Casalemedia : Cleaned with backup
:mozilla.59:C:\Documents and Settings\HP_Administrator\Application Data\Mozilla\Firefox\Profiles\1my6robc.default\cookies.txt -> TrackingCookie.Casalemedia : Cleaned with backup
:mozilla.60:C:\Documents and Settings\HP_Administrator\Application Data\Mozilla\Firefox\Profiles\1my6robc.default\cookies.txt -> TrackingCookie.Casalemedia : Cleaned with backup
:mozilla.68:C:\Documents and Settings\HP_Administrator\Application Data\Mozilla\Firefox\Profiles\1my6robc.default\cookies.txt -> TrackingCookie.Clickbank : Cleaned with backup
:mozilla.69:C:\Documents and Settings\HP_Administrator\Application Data\Mozilla\Firefox\Profiles\1my6robc.default\cookies.txt -> TrackingCookie.Com : Cleaned with backup
:mozilla.70:C:\Documents and Settings\HP_Administrator\Application Data\Mozilla\Firefox\Profiles\1my6robc.default\cookies.txt -> TrackingCookie.Com : Cleaned with backup
:mozilla.71:C:\Documents and Settings\HP_Administrator\Application Data\Mozilla\Firefox\Profiles\1my6robc.default\cookies.txt -> TrackingCookie.Com : Cleaned with backup
:mozilla.72:C:\Documents and Settings\HP_Administrator\Application Data\Mozilla\Firefox\Profiles\1my6robc.default\cookies.txt -> TrackingCookie.Com : Cleaned with backup
:mozilla.98:C:\Documents and Settings\HP_Administrator\Application Data\Mozilla\Firefox\Profiles\1my6robc.default\cookies.txt -> TrackingCookie.Ru4 : Cleaned with backup
:mozilla.99:C:\Documents and Settings\HP_Administrator\Application Data\Mozilla\Firefox\Profiles\1my6robc.default\cookies.txt -> TrackingCookie.Ru4 : Cleaned with backup
:mozilla.100:C:\Documents and Settings\HP_Administrator\Application Data\Mozilla\Firefox\Profiles\1my6robc.default\cookies.txt -> TrackingCookie.Ru4 : Cleaned with backup
:mozilla.101:C:\Documents and Settings\HP_Administrator\Application Data\Mozilla\Firefox\Profiles\1my6robc.default\cookies.txt -> TrackingCookie.Ru4 : Cleaned with backup
:mozilla.152:C:\Documents and Settings\HP_Administrator\Application Data\Mozilla\Firefox\Profiles\1my6robc.default\cookies.txt -> TrackingCookie.2o7 : Cleaned with backup
:mozilla.168:C:\Documents and Settings\HP_Administrator\Application Data\Mozilla\Firefox\Profiles\1my6robc.default\cookies.txt -> TrackingCookie.Overture : Cleaned with backup
:mozilla.169:C:\Documents and Settings\HP_Administrator\Application Data\Mozilla\Firefox\Profiles\1my6robc.default\cookies.txt -> TrackingCookie.Overture : Cleaned with backup
:mozilla.174:C:\Documents and Settings\HP_Administrator\Application Data\Mozilla\Firefox\Profiles\1my6robc.default\cookies.txt -> TrackingCookie.2o7 : Cleaned with backup
:mozilla.179:C:\Documents and Settings\HP_Administrator\Application Data\Mozilla\Firefox\Profiles\1my6robc.default\cookies.txt -> TrackingCookie.Questionmarket : Cleaned with backup
:mozilla.180:C:\Documents and Settings\HP_Administrator\Application Data\Mozilla\Firefox\Profiles\1my6robc.default\cookies.txt -> TrackingCookie.Questionmarket : Cleaned with backup
:mozilla.193:C:\Documents and Settings\HP_Administrator\Application Data\Mozilla\Firefox\Profiles\1my6robc.default\cookies.txt -> TrackingCookie.Statcounter : Cleaned with backup
:mozilla.194:C:\Documents and Settings\HP_Administrator\Application Data\Mozilla\Firefox\Profiles\1my6robc.default\cookies.txt -> TrackingCookie.Statcounter : Cleaned with backup
:mozilla.195:C:\Documents and Settings\HP_Administrator\Application Data\Mozilla\Firefox\Profiles\1my6robc.default\cookies.txt -> TrackingCookie.Statcounter : Cleaned with backup
:mozilla.196:C:\Documents and Settings\HP_Administrator\Application Data\Mozilla\Firefox\Profiles\1my6robc.default\cookies.txt -> TrackingCookie.Statcounter : Cleaned with backup
:mozilla.197:C:\Documents and Settings\HP_Administrator\Application Data\Mozilla\Firefox\Profiles\1my6robc.default\cookies.txt -> TrackingCookie.Statcounter : Cleaned with backup
:mozilla.198:C:\Documents and Settings\HP_Administrator\Application Data\Mozilla\Firefox\Profiles\1my6robc.default\cookies.txt -> TrackingCookie.Statcounter : Cleaned with backup
:mozilla.201:C:\Documents and Settings\HP_Administrator\Application Data\Mozilla\Firefox\Profiles\1my6robc.default\cookies.txt -> TrackingCookie.Tacoda : Cleaned with backup
:mozilla.202:C:\Documents and Settings\HP_Administrator\Application Data\Mozilla\Firefox\Profiles\1my6robc.default\cookies.txt -> TrackingCookie.Tacoda : Cleaned with backup
:mozilla.208:C:\Documents and Settings\HP_Administrator\Application Data\Mozilla\Firefox\Profiles\1my6robc.default\cookies.txt -> TrackingCookie.Trafficmp : Cleaned with backup
:mozilla.209:C:\Documents and Settings\HP_Administrator\Application Data\Mozilla\Firefox\Profiles\1my6robc.default\cookies.txt -> TrackingCookie.Trafficmp : Cleaned with backup
:mozilla.210:C:\Documents and Settings\HP_Administrator\Application Data\Mozilla\Firefox\Profiles\1my6robc.default\cookies.txt -> TrackingCookie.Trafficmp : Cleaned with backup
:mozilla.211:C:\Documents and Settings\HP_Administrator\Application Data\Mozilla\Firefox\Profiles\1my6robc.default\cookies.txt -> TrackingCookie.Trafficmp : Cleaned with backup
:mozilla.212:C:\Documents and Settings\HP_Administrator\Application Data\Mozilla\Firefox\Profiles\1my6robc.default\cookies.txt -> TrackingCookie.Trafficmp : Cleaned with backup
:mozilla.213:C:\Documents and Settings\HP_Administrator\Application Data\Mozilla\Firefox\Profiles\1my6robc.default\cookies.txt -> TrackingCookie.Trafficmp : Cleaned with backup
:mozilla.214:C:\Documents and Settings\HP_Administrator\Application Data\Mozilla\Firefox\Profiles\1my6robc.default\cookies.txt -> TrackingCookie.Trafficmp : Cleaned with backup
:mozilla.215:C:\Documents and Settings\HP_Administrator\Application Data\Mozilla\Firefox\Profiles\1my6robc.default\cookies.txt -> TrackingCookie.Trafficmp : Cleaned with backup
:mozilla.216:C:\Documents and Settings\HP_Administrator\Application Data\Mozilla\Firefox\Profiles\1my6robc.default\cookies.txt -> TrackingCookie.Tribalfusion : Cleaned with backup
:mozilla.217:C:\Documents and Settings\HP_Administrator\Application Data\Mozilla\Firefox\Profiles\1my6robc.default\cookies.txt -> TrackingCookie.Tribalfusion : Cleaned with backup
:mozilla.246:C:\Documents and Settings\HP_Administrator\Application Data\Mozilla\Firefox\Profiles\1my6robc.default\cookies.txt -> TrackingCookie.Adserver : Cleaned with backup
:mozilla.247:C:\Documents and Settings\HP_Administrator\Application Data\Mozilla\Firefox\Profiles\1my6robc.default\cookies.txt -> TrackingCookie.Adserver : Cleaned with backup
:mozilla.248:C:\Documents and Settings\HP_Administrator\Application Data\Mozilla\Firefox\Profiles\1my6robc.default\cookies.txt -> TrackingCookie.Zedo : Cleaned with backup
:mozilla.249:C:\Documents and Settings\HP_Administrator\Application Data\Mozilla\Firefox\Profiles\1my6robc.default\cookies.txt -> TrackingCookie.Zedo : Cleaned with backup
:mozilla.250:C:\Documents and Settings\HP_Administrator\Application Data\Mozilla\Firefox\Profiles\1my6robc.default\cookies.txt -> TrackingCookie.Zedo : Cleaned with backup
:mozilla.253:C:\Documents and Settings\HP_Administrator\Application Data\Mozilla\Firefox\Profiles\1my6robc.default\cookies.txt -> TrackingCookie.Yieldmanager : Cleaned with backup
:mozilla.254:C:\Documents and Settings\HP_Administrator\Application Data\Mozilla\Firefox\Profiles\1my6robc.default\cookies.txt -> TrackingCookie.Yieldmanager : Cleaned with backup
:mozilla.255:C:\Documents and Settings\HP_Administrator\Application Data\Mozilla\Firefox\Profiles\1my6robc.default\cookies.txt -> TrackingCookie.Yieldmanager : Cleaned with backup
:mozilla.256:C:\Documents and Settings\HP_Administrator\Application Data\Mozilla\Firefox\Profiles\1my6robc.default\cookies.txt -> TrackingCookie.Yieldmanager : Cleaned with backup
:mozilla.257:C:\Documents and Settings\HP_Administrator\Application Data\Mozilla\Firefox\Profiles\1my6robc.default\cookies.txt -> TrackingCookie.Yieldmanager : Cleaned with backup

--Okay, now here is the Hijack This Log:

Logfile of HijackThis v1.99.1
Scan saved at 10:42:58 PM, on 3/12/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
c:\Program Files\Common Files\Symantec Shared\ccProxy.exe
c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
c:\Program Files\Norton Internet Security\ISSVC.exe
c:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
c:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\arservice.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
c:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\ehome\RMSvc.exe
C:\WINDOWS\system32\svchost.exe
c:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\ARPWRMSG.EXE
C:\Program Files\DISC\DISCover.exe
C:\Program Files\DISC\DiscUpdateMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\HP\HP Software Update\HPwuSchd2.exe
C:\Program Files\Unlocker\UnlockerAssistant.exe
C:\Program Files\DISC\DiscGui.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\ehome\RMSysTry.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Updates from HP\9972322\Program\Updates from HP.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
c:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\DISC\DiscStreamHub.exe
C:\HP\KBD\KBD.EXE
C:\WINDOWS\ALCXMNTR.EXE
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
c:\windows\system\hpsysdrv.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\Documents and Settings\HP_Administrator\Desktop\HijackthisP\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.h...lion&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.h...lion&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.h...lion&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://ie.redirect.h...lion&pf=desktop
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.h...lion&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.h...lion&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.h...lion&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://ie.redirect.h...lion&pf=desktop
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.h...lion&pf=desktop
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://ie.redirect.h...lion&pf=desktop
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - c:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - c:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [AlwaysReady Power Message APP] ARPWRMSG.EXE
O4 - HKLM\..\Run: [HPHUPD08] c:\Program Files\HP\Digital Imaging\{33D6CC28-9F75-4d1b-A11D-98895B3A3729}\hphupd08.exe
O4 - HKLM\..\Run: [DISCover] C:\Program Files\DISC\DISCover.exe
O4 - HKLM\..\Run: [DiscUpdateManager] C:\Program Files\DISC\DiscUpdateMgr.exe
O4 - HKLM\..\Run: [ccApp] "c:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [URLLSTCK.exe] c:\Program Files\Norton Internet Security\UrlLstCk.exe
O4 - HKLM\..\Run: [HPBootOp] "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPwuSchd2.exe
O4 - HKLM\..\Run: [UnlockerAssistant] C:\Program Files\Unlocker\UnlockerAssistant.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Extender Resource Monitor.lnk = C:\WINDOWS\ehome\RMSysTry.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Updates from HP.lnk = C:\Program Files\Updates from HP\9972322\Program\Updates from HP.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar3.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar3.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar3.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar3.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar3.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar3.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra 'Tools' menuitem: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: http://*.trymedia.com (HKLM)
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: avast! Antivirus - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)
O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: ISSvc (ISSVC) - Symantec Corporation - c:\Program Files\Norton Internet Security\ISSVC.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - c:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: SAVScan - Symantec Corporation - c:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: Transcoding and Broadcast Service (Transcode360) - - c:\program files\transcode360\transcode360.exe

---I Hope everything is better now, but please let me know if I have to do some more stuff. Thank You again for your much appreciated help.

[Piatan]

Hi vietbui17:

If you are running two Anti-Virus packages (Avast and Symantec), I would advise to Uninstall one in Add/Remove Programs. Running two full time AVs reduces the protection of both, instead of enhancing and conflicts can arise.

I have been unable to find enough information about the following entry to make a recommendation. If you have any information about it, then please advise.
O23 - Service: Transcoding and Broadcast Service (Transcode360) - - c:\program files\transcode360\transcode360.exe



Next:
Close all Windows and browsers, leaving only HijackThis running.

Place a check against each of the following.
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.h...lion&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.h...lion&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.h...lion&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://ie.redirect.h...lion&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.h...lion&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.h...lion&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.h...lion&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://ie.redirect.h...lion&pf=desktop
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.h...lion&pf=desktop
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://ie.redirect.h...lion&pf=desktop
O15 - Trusted Zone: http://*.trymedia.com (HKLM)

Click on Fix Checked when finished and exit HijackThis.

Then, please run Hijack This again. Scan and copy the log and post it into this topic.

Please advise if any problems remain.

To post, please use the Add Reply feature, so I will be notified.

[vietbui17]

Hello again, I just finished what you asked me to do, and hopefully everything is okay this time.

The entry:

O23 - Service: Transcoding and Broadcast Service (Transcode360) - - c:\program files\transcode360\transcode360.exe

you asked me about, I don't know anything about how to distinguish good from bad, but the transcode360 is a program I downloaded to convert movies I downloaded from Xvid/Divx form, to an acceptable format to stream from my PC to my Microsoft Xbox 360 through Windows Media Center. Please let me know if this program is not good for my PC. Thank You again.

Here is my new Hijack This log after Fixing what you told me to:

Logfile of HijackThis v1.99.1
Scan saved at 4:57:28 PM, on 3/13/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\DISC\DISCover.exe
C:\Program Files\DISC\DiscUpdateMgr.exe
C:\Program Files\HP\HP Software Update\HPwuSchd2.exe
C:\Program Files\Unlocker\UnlockerAssistant.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\DISC\DiscGui.exe
C:\WINDOWS\ehome\RMSysTry.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Updates from HP\9972322\Program\Updates from HP.exe
c:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\WINDOWS\arservice.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\ehome\RMSvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\DISC\DiscStreamHub.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\HP\KBD\KBD.EXE
C:\WINDOWS\ALCXMNTR.EXE
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
c:\windows\system\hpsysdrv.exe
C:\Documents and Settings\HP_Administrator\Desktop\HijackthisP\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [AlwaysReady Power Message APP] ARPWRMSG.EXE
O4 - HKLM\..\Run: [HPHUPD08] c:\Program Files\HP\Digital Imaging\{33D6CC28-9F75-4d1b-A11D-98895B3A3729}\hphupd08.exe
O4 - HKLM\..\Run: [DISCover] C:\Program Files\DISC\DISCover.exe
O4 - HKLM\..\Run: [DiscUpdateManager] C:\Program Files\DISC\DiscUpdateMgr.exe
O4 - HKLM\..\Run: [HPBootOp] "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPwuSchd2.exe
O4 - HKLM\..\Run: [UnlockerAssistant] C:\Program Files\Unlocker\UnlockerAssistant.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Extender Resource Monitor.lnk = C:\WINDOWS\ehome\RMSysTry.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Updates from HP.lnk = C:\Program Files\Updates from HP\9972322\Program\Updates from HP.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar3.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar3.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar3.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar3.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar3.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar3.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra 'Tools' menuitem: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: avast! Antivirus - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)
O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Transcoding and Broadcast Service (Transcode360) - - c:\program files\transcode360\transcode360.exe

Thank You again, and let me know if I need to do anything else.

Edited by vietbui17, 13 March 2006 - 06:12 PM.

[Piatan]

Hi vietbui17:

I felt you would know what that 023 Service is. I have no information that it is a malicious program/service and if it is causing you no problems, then it can be left unmolested. If it came through Windows Media Center, it is almost certainly legitimate.

Your HJT log looks to be clean.

If there are no continuing problems I suggest the following.

One of the best features of Windows XP is the System Restore option, however if Malware infects a computer with this operating system the Malware can be backed up in the System Restore folder. Therefore, clearing the restore points is necessary after a virus removal.

To reset your restore points, please note that you will need to log into your computer with an account which has full administrator access. You will know if the account has administrator access because you will be able to see the System Restore tab. If the tab is missing, you are logged in under a limited account.

(winXP)

1. Turn off System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

2. Reboot.

3. Turn ON System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check *Turn off System Restore*.
Click Apply, and then click OK.

Here are some tips, to reduce the potential for spyware infection in the future, I strongly recommend installing the following applications:

• Spywareblaster <= SpywareBlaster will prevent spyware from being installed.
• Spywareguard <= SpywareGuard offers realtime protection from spyware installation attempts.
  
  Download the new Ad-Aware SE version, and follow the instructions on how to do a full scan: http://forums.spywar...showtopic=11150
  -reboot after using Ad-Aware SE. Also while there get the VX2 plugin and follow the instructions to run it also.
  
• How to use Spybot to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Spybot. Similar to Ad-Aware, I strongly recommend both to catch most spyware.

To protect yourself further:

• MVPS Hosts file <= The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your coputer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer
• Google Toolbar <= Get the free google toolbar to help stop pop up windows.

I also suggest that you delete any files from "temp", "tmp" folders. In Internet Explorer, click on "Tools" => "Internet Options" => "Delete Files" and select the box that says "Delete All Offline Content" and click on "OK" twice. Also, empty the recycle bin by right clicking on it and selecting "Empty Recycle Bin". These steps should be done on a regular basis.

And also see TonyKlein's good advice
http://castlecops.co...tlite7736-.html
So how did I get infected in the first place?

Safe surfing.

[Piatan]

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Make sure you use proper prevention to keep from having problems occur to your computer in the future.

Coyote's Installed programs for prevention:

http://forums.tomcoy...showtopic=31418

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