9 replies to this topic

[Destructo]

I really need your help. My computer runs horribly. Norton found 3 trojans: bokja.exe iisver.exe wsrv32.exe I have run Norton in safe mode but it was unable to remove them. I think it also found a virus in windows/sys32/symstore.exe. I do not have the computer knowledge or skills to remove them with out help. What do I do? What is

[Piatan]

Thanks for sending your information. We are sorry for the delay in responding. The volunteers here are swamped and unfortunately not all logs get answered as quickly as we'd like.

Please download, install, update and scan your system with the free version of Ewido trojan scanner:[list=1]
[*]When installing, under "Additional Options" uncheck "Install background guard" and "Install scan via context menu".
[*]When you run ewido for the first time, you will get a warning "Database could not be found!". Click OK. We will fix this in a moment.
[*]From the main ewido screen, click on update in the left menu, then click the Start update button.
[*]After the update finishes (the status bar at the bottom will display "Update successful"), click on the Scanner button in the left menu, then click on the Start button. This scan can take quite a while to run, so time to go get a drink and a snack....
[*]If ewido finds anything, it will pop up a notification. You can select "clean" and check the boxes "Perform action with all infections" and "Create encrypted backup" before clicking on OK.
[*]When the scan finishes, click on "Save Report". This will create a text file.
Please save the Ewido report, to be posted here later.

If you are having problems with the updater, you can use this link to manually update Ewido.
Ewido manual updates

The trial version of Ewido works like a full featured version for 14 days, after that the only features that will not work are, autoupdate and realtime protection. It will still be able to be used to scan and remove undesirables.

Then, please run Hijack This again. Scan and copy the log, then post it here, in this topic, along with the Ewido report.

To post, please use the Post Reply feature, so I will be notified.

Please do not edit your Hijack This log. We need to see the entire logfile, with no revisions.

Edited by Piatan, 28 January 2006 - 02:43 PM.

[Destructo]

Thanks for sending your information. We are sorry for the delay in responding. The volunteers here are swamped and unfortunately not all logs get answered as quickly as we'd like.

Please download, install, update and scan your system with the free version of Ewido trojan scanner:[list=1]
[*]When installing, under "Additional Options" uncheck "Install background guard" and "Install scan via context menu".
[*]When you run ewido for the first time, you will get a warning "Database could not be found!". Click OK. We will fix this in a moment.
[*]From the main ewido screen, click on update in the left menu, then click the Start update button.
[*]After the update finishes (the status bar at the bottom will display "Update successful"), click on the Scanner button in the left menu, then click on the Start button. This scan can take quite a while to run, so time to go get a drink and a snack....
[*]If ewido finds anything, it will pop up a notification. You can select "clean" and check the boxes "Perform action with all infections" and "Create encrypted backup" before clicking on OK.
[*]When the scan finishes, click on "Save Report". This will create a text file.
Please save the Ewido report, to be posted here later.

If you are having problems with the updater, you can use this link to manually update Ewido.
Ewido manual updates

The trial version of Ewido works like a full featured version for 14 days, after that the only features that will not work are, autoupdate and realtime protection. It will still be able to be used to scan and remove undesirables.

Then, please run Hijack This again. Scan and copy the log, then post it here, in this topic, along with the Ewido report.

To post, please use the Post Reply feature, so I will be notified.

Please do not edit your Hijack This log. We need to see the entire logfile, with no revisions.

Here are my logs.....
Can you help?


+ Created on: 8:24:20 PM, 1/30/2006
+ Report-Checksum: 885FF6E4

+ Scan result:

HKLM\SOFTWARE\WinSoftware -> Adware.WinFixer : Cleaned with backup
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\df_kmd.sys -> Adware.WinFixer : Cleaned with backup
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\df_kmd.sys -> Adware.WinFixer : Cleaned with backup
HKLM\SYSTEM\CurrentControlSet\Services\df_kmd -> Adware.WinFixer : Cleaned with backup
HKLM\SYSTEM\CurrentControlSet\Services\df_kmd\Security -> Adware.WinFixer : Cleaned with backup
HKLM\SYSTEM\CurrentControlSet\Services\df_kmd\Enum -> Adware.WinFixer : Cleaned with backup
HKU\S-1-5-21-1757981266-1177238915-725345543-1004\Software\WinSoftware -> Adware.WinFixer : Cleaned with backup
[1880] C:\WINDOWS\System32\aivlts.exe -> Trojan.Agent.cp : Cleaned with backup
C:\WINDOWS\g634.sys -> Trojan.Kolweb.g : Cleaned with backup
C:\WINDOWS\Nail.exe -> Adware.BetterInternet : Cleaned with backup
C:\WINDOWS\NDNuninstall5_48-1.exe -> Adware.NewDotNet : Cleaned with backup
C:\WINDOWS\system32\06g6fq.dll -> Trojan.Kolweb.f : Cleaned with backup
C:\WINDOWS\system32\aivlts.exe -> Trojan.Poler.a : Cleaned with backup
C:\WINDOWS\system32\g634.sys -> Trojan.Kolweb.g : Cleaned with backup
C:\WINDOWS\system32\r6mvnix.exe -> Trojan.Kolweb.g : Cleaned with backup




Logfile of HijackThis v1.99.1
Scan saved at 7:52:44 PM, on 1/30/2006
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\System32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\drivers\CDAC11BA.EXE
C:\WINDOWS\System32\cisvc.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
C:\WINDOWS\System32\wwSecure.exe
C:\WINDOWS\System32\winlogon.exe
C:\WINDOWS\Explorer.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Webroot\Washer\wwDisp.exe
C:\WINDOWS\System32\ctfmon.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\System32\cidaemon.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\Program Files\ewido anti-malware\SecuritySuite.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Mark\Local Settings\Temp\Temporary Directory 1 for hijackthis[1].zip\HijackThis.exe

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: {B5AB638F-D76C-415B-A8F2-F3CEAC502212} - - (no file)
F1 - win.ini: run=fntldr.exe
F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\Nail.exe
F2 - REG:system.ini: UserInit=c:\windows\system32\userinit.exe
O2 - BHO: BestOffers Shopping BHO - {F5DE8ADB-4A69-4e56-96AB-823171C8E9D8} - C:\Program Files\TBONAS\TBONlchr.dll (file missing)
O3 - Toolbar: BestOffers Shopping v1.20 - {7FD44536-9DF0-4034-939F-5BD4D98E3187} - C:\Program Files\TBONAS\TBONlchr.dll (file missing)
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /startintray
O4 - HKLM\..\Run: [PinnacleDriverCheck] C:\WINDOWS\System32\PSDrvCheck.exe -CheckReg
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKCU\..\Run: [Window Washer] C:\Program Files\Webroot\Washer\wwDisp.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &Define - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Look Up in &Encyclopedia - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://support.cox.c...oad/tgctlcm.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - https://www-secure.s...rl/LSSupCtl.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zon...er.cab31267.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.syma...bin/AvSniff.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.micros...b?1138452080875
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.syma...n/bin/cabsa.cab
O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1....loadManager.ocx
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.s...rl/SymAData.cab
O16 - DPF: {E7D2588A-7FB5-47DC-8830-832605661009} (Live Collaboration) - http://liveca04.righ...l/java/RntX.cab
O16 - DPF: {FE0BD779-44EE-4A4B-AA2E-743C63F2E5E6} (IWinAmpActiveX Class) - http://pdl.stream.ao.../ampx_en_dl.cab
O19 - User stylesheet: (file missing)
O20 - Winlogon Notify: WRNotifier - C:\WINDOWS\SYSTEM32\WRLogonNTF.dll
O23 - Service: C-DillaCdaC11BA - Macrovision - C:\WINDOWS\System32\drivers\CDAC11BA.EXE
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: IMAPI CD-Burning COM Service (ImapiService) - Roxio Inc. - C:\WINDOWS\System32\ImapiRox.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: System Startup Service (SvcProc) - Unknown owner - c:\windows\SvcProc.exe (file missing)
O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Washer AutoComplete (wwSecSvc) - Webroot Software, Inc. - C:\WINDOWS\System32\wwSecure.exe

[Piatan]

Hi Destructo

There's no need to use the "Quote" function. When posting, just copy and paste your reply into this topic and then use the Post Reply feature to post.

Please copy and paste this text into a Notepad file and place it on your desktop, to review as you work.

There is a service that we need to stop and disable.

Click on Start, then Run ... type services.msc into the box that opens up, and press 'OK'.

On the page that opens, scroll down to System Startup Service or SvcProc ... right click the entry, select 'Properties' and press 'Stop Service'. When it shows that it is stopped, next please set the 'Start-up Type' to 'Disabled'. Press 'OK' until you get back to Windows.

Next, open up Hijack This, but instead of scanning, click on the "None of the above, just start the program" button at the bottom of the choices. At the lower right, click on the 'Config" button, and then the Misc tools' button ... select 'Delete an NT Service" ... copy/paste the following into the box that opens, and press "OK":

SvcProc


Then, please reboot.

Next:

Your copy of HijackThis needs to be in a folder of it's own. When HJT fixes anything, it makes backups of the original files in the folder it is in. For this reason it cannot be run from a Zip file or from Temporary folders because the backups will be deleted. Having the backups could be VITAL to restoring your system if something went wrong in the FIX process!

1. Please go to you're 'My Documents' folder, right-click and select 'New > Folder' then name the folder 'HJT'.

2. Copy and paste HijackThis.exe to the new folder.


It looks like I got a bit ahead of myself with my previous post.
Since you already have Ewido, there is no need to download it again. Just update it and continue with the suggestions below.

Please download the trial version of Ewido Security Suite here:
http://www.ewido.net/en/download/
Install it, and update the definitions to the newest files. Do NOT run a scan yet.

Please download Nailfix from here:
http://www.noidea.us...050515010747824
Unzip it to the desktop but please do NOT run it yet.

The above Registry file written by miekiemoes, Swandog and racooper was written specifically for this infection and is not to be used on any other infection.

Next, please reboot your computer in Safe Mode by doing the following:
1) Restart your computer
2) After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
3) Instead of Windows loading as normal, a menu should appear
4) Select the first option, to run Windows in Safe Mode.

For additional help in booting into Safe Mode, see the following site:
http://www.pchell.co.../safemode.shtml

Once in Safe Mode, please double-click on Nailfix.cmd. Your desktop and icons will disappear and reappear, and a window should open and close very quickly --- this is normal.

Then please run Ewido, and run a full scan. Save the log from the scan to your Desktop. IMPORTANT! Lately more people choose “Ignore” during the scan, but you’ll have to click/choose “Clean” or “Quarantine”! Otherwise the whole fix will result in a failure.

Next:

Close all Windows and browsers, leaving only HijackThis running.

Place a check against each of the following.:

F1 - win.ini: run=fntldr.exe
F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\Nail.exe
O2 - BHO: BestOffers Shopping BHO - {F5DE8ADB-4A69-4e56-96AB-823171C8E9D8} - C:\Program Files\TBONAS\TBONlchr.dll (file missing)
O3 - Toolbar: BestOffers Shopping v1.20 - {7FD44536-9DF0-4034-939F-5BD4D98E3187} - C:\Program Files\TBONAS\TBONlchr.dll (file missing)
O19 - User stylesheet: (file missing)
O23 - Service: System Startup Service (SvcProc) - Unknown owner - c:\windows\SvcProc.exe (file missing)

Click on Fix Checked when finished.

Next:
Using Windows Explorer, locate the following files/folders shown DARK and delete them, if found:

C:\WINDOWS\Nail.exe

Reboot and post a fresh Hijack This log in this topic, along with the Ewido report.

Please use the Post Reply feature to reply, so I will be notified.

Note: Please do not edit the new HJT log. We need to see the entire log, without revisions.

[Destructo]

Thanks for sending your information. We are sorry for the delay in responding. The volunteers here are swamped and unfortunately not all logs get answered as quickly as we'd like.

Please download, install, update and scan your system with the free version of Ewido trojan scanner:[list=1]
[*]When installing, under "Additional Options" uncheck "Install background guard" and "Install scan via context menu".
[*]When you run ewido for the first time, you will get a warning "Database could not be found!". Click OK. We will fix this in a moment.
[*]From the main ewido screen, click on update in the left menu, then click the Start update button.
[*]After the update finishes (the status bar at the bottom will display "Update successful"), click on the Scanner button in the left menu, then click on the Start button. This scan can take quite a while to run, so time to go get a drink and a snack....
[*]If ewido finds anything, it will pop up a notification. You can select "clean" and check the boxes "Perform action with all infections" and "Create encrypted backup" before clicking on OK.
[*]When the scan finishes, click on "Save Report". This will create a text file.
Please save the Ewido report, to be posted here later.

If you are having problems with the updater, you can use this link to manually update Ewido.
Ewido manual updates

The trial version of Ewido works like a full featured version for 14 days, after that the only features that will not work are, autoupdate and realtime protection. It will still be able to be used to scan and remove undesirables.

Then, please run Hijack This again. Scan and copy the log, then post it here, in this topic, along with the Ewido report.

To post, please use the Post Reply feature, so I will be notified.

Please do not edit your Hijack This log. We need to see the entire logfile, with no revisions.

Here are my logs.....
Can you help?


+ Created on: 8:24:20 PM, 1/30/2006
+ Report-Checksum: 885FF6E4

+ Scan result:

HKLM\SOFTWARE\WinSoftware -> Adware.WinFixer : Cleaned with backup
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\df_kmd.sys -> Adware.WinFixer : Cleaned with backup
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\df_kmd.sys -> Adware.WinFixer : Cleaned with backup
HKLM\SYSTEM\CurrentControlSet\Services\df_kmd -> Adware.WinFixer : Cleaned with backup
HKLM\SYSTEM\CurrentControlSet\Services\df_kmd\Security -> Adware.WinFixer : Cleaned with backup
HKLM\SYSTEM\CurrentControlSet\Services\df_kmd\Enum -> Adware.WinFixer : Cleaned with backup
HKU\S-1-5-21-1757981266-1177238915-725345543-1004\Software\WinSoftware -> Adware.WinFixer : Cleaned with backup
[1880] C:\WINDOWS\System32\aivlts.exe -> Trojan.Agent.cp : Cleaned with backup
C:\WINDOWS\g634.sys -> Trojan.Kolweb.g : Cleaned with backup
C:\WINDOWS\Nail.exe -> Adware.BetterInternet : Cleaned with backup
C:\WINDOWS\NDNuninstall5_48-1.exe -> Adware.NewDotNet : Cleaned with backup
C:\WINDOWS\system32\06g6fq.dll -> Trojan.Kolweb.f : Cleaned with backup
C:\WINDOWS\system32\aivlts.exe -> Trojan.Poler.a : Cleaned with backup
C:\WINDOWS\system32\g634.sys -> Trojan.Kolweb.g : Cleaned with backup
C:\WINDOWS\system32\r6mvnix.exe -> Trojan.Kolweb.g : Cleaned with backup




Logfile of HijackThis v1.99.1
Scan saved at 7:52:44 PM, on 1/30/2006
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\System32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\drivers\CDAC11BA.EXE
C:\WINDOWS\System32\cisvc.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
C:\WINDOWS\System32\wwSecure.exe
C:\WINDOWS\System32\winlogon.exe
C:\WINDOWS\Explorer.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Webroot\Washer\wwDisp.exe
C:\WINDOWS\System32\ctfmon.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\System32\cidaemon.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\Program Files\ewido anti-malware\SecuritySuite.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Mark\Local Settings\Temp\Temporary Directory 1 for hijackthis[1].zip\HijackThis.exe

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: {B5AB638F-D76C-415B-A8F2-F3CEAC502212} - - (no file)
F1 - win.ini: run=fntldr.exe
F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\Nail.exe
F2 - REG:system.ini: UserInit=c:\windows\system32\userinit.exe
O2 - BHO: BestOffers Shopping BHO - {F5DE8ADB-4A69-4e56-96AB-823171C8E9D8} - C:\Program Files\TBONAS\TBONlchr.dll (file missing)
O3 - Toolbar: BestOffers Shopping v1.20 - {7FD44536-9DF0-4034-939F-5BD4D98E3187} - C:\Program Files\TBONAS\TBONlchr.dll (file missing)
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /startintray
O4 - HKLM\..\Run: [PinnacleDriverCheck] C:\WINDOWS\System32\PSDrvCheck.exe -CheckReg
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKCU\..\Run: [Window Washer] C:\Program Files\Webroot\Washer\wwDisp.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &Define - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Look Up in &Encyclopedia - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://support.cox.c...oad/tgctlcm.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - https://www-secure.s...rl/LSSupCtl.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zon...er.cab31267.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.syma...bin/AvSniff.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.micros...b?1138452080875
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.syma...n/bin/cabsa.cab
O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1....loadManager.ocx
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.s...rl/SymAData.cab
O16 - DPF: {E7D2588A-7FB5-47DC-8830-832605661009} (Live Collaboration) - http://liveca04.righ...l/java/RntX.cab
O16 - DPF: {FE0BD779-44EE-4A4B-AA2E-743C63F2E5E6} (IWinAmpActiveX Class) - http://pdl.stream.ao.../ampx_en_dl.cab
O19 - User stylesheet: (file missing)
O20 - Winlogon Notify: WRNotifier - C:\WINDOWS\SYSTEM32\WRLogonNTF.dll
O23 - Service: C-DillaCdaC11BA - Macrovision - C:\WINDOWS\System32\drivers\CDAC11BA.EXE
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: IMAPI CD-Burning COM Service (ImapiService) - Roxio Inc. - C:\WINDOWS\System32\ImapiRox.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: System Startup Service (SvcProc) - Unknown owner - c:\windows\SvcProc.exe (file missing)
O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Washer AutoComplete (wwSecSvc) - Webroot Software, Inc. - C:\WINDOWS\System32\wwSecure.exe

[Destructo]

Logfile of HijackThis v1.99.1
Scan saved at 10:34:39 PM, on 2/1/2006
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\System32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
C:\WINDOWS\explorer.exe
C:\Documents and Settings\Mark\My Documents\HJT\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - Default URLSearchHook is missing
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /startintray
O4 - HKLM\..\Run: [PinnacleDriverCheck] C:\WINDOWS\System32\PSDrvCheck.exe -CheckReg
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Search - http://bar.mywebsear...ml?p=ZNxdm47533
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar2.dll/cmtrans.html
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://support.cox.c...oad/tgctlcm.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - https://www-secure.s...rl/LSSupCtl.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.syma...bin/AvSniff.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.syma...n/bin/cabsa.cab
O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1....loadManager.ocx
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.s...rl/SymAData.cab
O19 - User stylesheet: (file missing)
O20 - Winlogon Notify: WRNotifier - C:\WINDOWS\SYSTEM32\WRLogonNTF.dll
O23 - Service: C-DillaCdaC11BA - Macrovision - C:\WINDOWS\System32\drivers\CDAC11BA.EXE
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: IMAPI CD-Burning COM Service (ImapiService) - Roxio Inc. - C:\WINDOWS\System32\ImapiRox.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Washer AutoComplete (wwSecSvc) - Webroot Software, Inc. - C:\WINDOWS\System32\wwSecure.exe


---------------------------------------------------------
ewido anti-malware - Scan report
---------------------------------------------------------

+ Created on: 10:30:03 PM, 2/1/2006
+ Report-Checksum: C85B1427

+ Scan result:

C:\Documents and Settings\Annie\Local Settings\Temp\g634.sys -> Trojan.Kolweb.g : Cleaned with backup
C:\Documents and Settings\Emma\Cookies\emma@adopt.euroclick[1].txt -> Spyware.Cookie.Euroclick : Cleaned with backup
C:\Documents and Settings\Emma\Cookies\emma@image.masterstats[1].txt -> Spyware.Cookie.Masterstats : Cleaned with backup
C:\Documents and Settings\Emma\Cookies\emma@ivwbox[1].txt -> Spyware.Cookie.Ivwbox : Cleaned with backup
C:\Documents and Settings\Emma\Local Settings\Temp\A.exe -> Spyware.WinFetcher : Cleaned with backup
C:\Documents and Settings\Emma\Local Settings\Temp\bridge.exe -> Downloader.Small.en : Cleaned with backup
C:\Documents and Settings\Emma\Local Settings\Temp\cln19F.tmp -> Downloader.Dyfuca.y : Cleaned with backup
C:\Documents and Settings\Emma\Local Settings\Temp\g634.sys -> Trojan.Kolweb.g : Cleaned with backup
C:\Documents and Settings\Emma\Local Settings\Temp\i109.tmp -> Downloader.Small.id : Cleaned with backup
C:\Documents and Settings\Emma\Local Settings\Temp\i10F.tmp -> Downloader.Small.id : Cleaned with backup
C:\Documents and Settings\Emma\Local Settings\Temp\i146.tmp -> Downloader.Small.id : Cleaned with backup
C:\Documents and Settings\Emma\Local Settings\Temp\i14B.tmp -> Downloader.Small.id : Cleaned with backup
C:\Documents and Settings\Emma\Local Settings\Temp\i152.tmp -> Downloader.Small.id : Cleaned with backup
C:\Documents and Settings\Emma\Local Settings\Temp\i16E.tmp -> Downloader.Small.id : Cleaned with backup
C:\Documents and Settings\Emma\Local Settings\Temp\i171.tmp -> Downloader.Small.id : Cleaned with backup
C:\Documents and Settings\Emma\Local Settings\Temp\i17E.tmp -> Downloader.Small.id : Cleaned with backup
C:\Documents and Settings\Emma\Local Settings\Temp\i181.tmp -> Downloader.Small.id : Cleaned with backup
C:\Documents and Settings\Emma\Local Settings\Temp\i1C1.tmp -> Downloader.Small.id : Cleaned with backup
C:\Documents and Settings\Emma\Local Settings\Temp\i20.tmp -> Downloader.Small.id : Cleaned with backup
C:\Documents and Settings\Emma\Local Settings\Temp\i56.tmp -> Downloader.Small.id : Cleaned with backup
C:\Documents and Settings\Emma\Local Settings\Temp\i61.tmp -> Downloader.Small.id : Cleaned with backup
C:\Documents and Settings\Emma\Local Settings\Temp\i6B.tmp -> Downloader.Small.id : Cleaned with backup
C:\Documents and Settings\Emma\Local Settings\Temp\i88.tmp -> Downloader.Small.id : Cleaned with backup
C:\Documents and Settings\Emma\Local Settings\Temp\i8B.tmp -> Downloader.Small.id : Cleaned with backup
C:\Documents and Settings\Emma\Local Settings\Temp\i8D.tmp -> Downloader.Small.id : Cleaned with backup
C:\Documents and Settings\Emma\Local Settings\Temp\iAD.tmp -> Downloader.Small.id : Cleaned with backup
C:\Documents and Settings\Emma\Local Settings\Temp\iC3.tmp -> Downloader.Small.id : Cleaned with backup
C:\Documents and Settings\Emma\Local Settings\Temp\iD6.tmp -> Downloader.Small.id : Cleaned with backup
C:\Documents and Settings\Emma\Local Settings\Temp\iEB.tmp -> Downloader.Small.id : Cleaned with backup
C:\Documents and Settings\Emma\Local Settings\Temp\omnigate.exe -> Spyware.Omnigate : Cleaned with backup
C:\Documents and Settings\Emma\Local Settings\Temp\optimize.exe -> Downloader.Dyfuca.bq : Cleaned with backup
C:\Documents and Settings\Mark\Cookies\mark@adopt.euroclick[2].txt -> Spyware.Cookie.Euroclick : Cleaned with backup
C:\Documents and Settings\Mark\Local Settings\Temp\g634.sys -> Trojan.Kolweb.g : Cleaned with backup
C:\WINDOWS\system32\cdsync.dll -> Adware.Couponage : Cleaned with backup


::Report End

[Piatan]

Hi Destructo;

Please use the following links to run two, or more of these online Virus Scanners and let them fix whatever they find.

Please be sure to use the Trend Micro scan.

If you are using any of the browsers listed just below, the following online Virus scanning site is compatable.
http://be.trendmicro...call_launch.php
If you are using any of these browsers:
Microsoft Internet Explorer
Netscape (6+)
Mozilla (1+)
Firefox (all)
Opera (7.5+)

Internet Explorer users can also use the following links.

When using Trend Micro, be sure and put a check in the box by "Auto Clean" before you do the scan. If it finds anything that it cannot clean have it delete it or make a note of the file location, so you can delete it yourself.
http://www.kaspersky.com/virusscanner
http://www.kaspersky...ml?id=146100010
Bitdefender and let it delete everything it finds.
TrendMicro HouseCall
eTrust AntiVirus Web Scanner
Panda ActiveScan
Note any thing that can't be fixed
Reboot when done.


Then, Please download and install Ad-Aware SE and Spybot S&D according to the following instructions. If you already have these programs, please make sure they are the latest version and have been updated today. Then run full systems scans as described below.

Install and how to use the NEW Ad-aware SE
http://www.bleepingc...showtutorial=48

Reboot after using Ad-Aware SE.
Download the VX cleaner plug in for Adaware. Install it, then open Adaware & go to *add-ons* & run the plug-in. If anything is found, select *clean system* & when done, reboot & run Adaware & let it finish the clean-up. Reboot again.


Would you please download the Spybot S&D program from here Spybot S&D and install it.

• Select Search for updates.
• Then select all available updates that are displayed in the white box.
• Select a download mirror nearest your location.
• Then select Download updates .
• Shut down and restart Spybot.
• Select the Search and destroy icon and click on Check for Problems.
• Delete/fix anything that spybot lists In RED.

.

Then, please REBOOT, to allow Spybot to finish working.

Please download CWShredder, from one of the following sites.
http://www.trendmicr.../cwshredder.exe
http://www.majorgeek...dder_d3019.html
http://intermute.com...r_download.html

First, be sure to update CWShredder.
Then close every window, disconnect from Internet and doubleclick the CWShredder icon on your Desktop.
Click Fix and then Next, let it fix everything it asks about.
Then, please reboot.

We need to temporarily disable SpySweeper, as it will attempt to prevent us from making the necessary changes.
To disable SpySweeper:

Open it and click >Options over to the left then >program options >Uncheck "load at windows startup".
Over to the left click "shields" and uncheck all there.
Uncheck "home page shield".
Uncheck 'automaticly restore default without notifiction".
Reverse the process when we have finished.

Next:
Please set your system to show all files; please see here if you're unsure how to do this.

Reboot into Safe Mode: please see here if you are not sure how to do this.

Close all Windows leaving only HijackThis running.

Place a check against each of the following.:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = about:blank
R3 - Default URLSearchHook is missing
O8 - Extra context menu item: &Search - http://bar.mywebsear...ml?p=ZNxdm47533
O19 - User stylesheet: (file missing)

Click on Fix Checked when finished.

Then, please reboot into Normal Mode.

Next:
Please download CCleaner from here to clean temp files from your computer.

• Double click on the file to start the installation of the program.
• Select your language and click OK, then next.
• Read the license agreement and click I Agree.
• Click next to use the default install location. Click Install then finish to complete installation.
• Double click the CCleaner shortcut on the desktop to start the program.
• Click Run Cleaner to run the program.
• Caution : It is not recommended to use the 'Issues' tab as it is known to find legitimate items.
• After it has completed it's process, click Exit.

Then in Internet Explorer click tools>internet Options>General. Click on Delete Files make sure you get all offline content as well.

Next:
Please run Ewido again and save the report to be posted here.

Then please run Hijack This, copy the log and post it in this topic, along with the Ewido report.

Please use the Post Reply feature, so I will be notified.

Please do not change anything in the fresh log. We need to see the entire log, with no revisions.

[Destructo]

Hi Destructo;

Please use the following links to run two, or more of these online Virus Scanners and let them fix whatever they find.

Please be sure to use the Trend Micro scan.

If you are using any of the browsers listed just below, the following online Virus scanning site is compatable.
http://be.trendmicro...call_launch.php
If you are using any of these browsers:
Microsoft Internet Explorer
Netscape (6+)
Mozilla (1+)
Firefox (all)
Opera (7.5+)

Internet Explorer users can also use the following links.

When using Trend Micro, be sure and put a check in the box by "Auto Clean" before you do the scan. If it finds anything that it cannot clean have it delete it or make a note of the file location, so you can delete it yourself.
http://www.kaspersky.com/virusscanner
http://www.kaspersky...ml?id=146100010
Bitdefender and let it delete everything it finds.
TrendMicro HouseCall
eTrust AntiVirus Web Scanner
Panda ActiveScan
Note any thing that can't be fixed
Reboot when done.


Then, Please download and install Ad-Aware SE and Spybot S&D according to the following instructions. If you already have these programs, please make sure they are the latest version and have been updated today. Then run full systems scans as described below.

Install and how to use the NEW Ad-aware SE
http://www.bleepingc...showtutorial=48

Reboot after using Ad-Aware SE.
Download the VX cleaner plug in for Adaware. Install it, then open Adaware & go to *add-ons* & run the plug-in. If anything is found, select *clean system* & when done, reboot & run Adaware & let it finish the clean-up. Reboot again.


Would you please download the Spybot S&D program from here Spybot S&D and install it.

• Select Search for updates.
• Then select all available updates that are displayed in the white box.
• Select a download mirror nearest your location.
• Then select Download updates .
• Shut down and restart Spybot.
• Select the Search and destroy icon and click on Check for Problems.
• Delete/fix anything that spybot lists In RED.

.

Then, please REBOOT, to allow Spybot to finish working.

Please download CWShredder, from one of the following sites.
http://www.trendmicr.../cwshredder.exe
http://www.majorgeek...dder_d3019.html
http://intermute.com...r_download.html

First, be sure to update CWShredder.
Then close every window, disconnect from Internet and doubleclick the CWShredder icon on your Desktop.
Click Fix and then Next, let it fix everything it asks about.
Then, please reboot.

We need to temporarily disable SpySweeper, as it will attempt to prevent us from making the necessary changes.
To disable SpySweeper:

Open it and click >Options over to the left then >program options >Uncheck "load at windows startup".
Over to the left click "shields" and uncheck all there.
Uncheck "home page shield".
Uncheck 'automaticly restore default without notifiction".
Reverse the process when we have finished.

Next:
Please set your system to show all files; please see here if you're unsure how to do this.

Reboot into Safe Mode: please see here if you are not sure how to do this.

Close all Windows leaving only HijackThis running.

Place a check against each of the following.:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = about:blank
R3 - Default URLSearchHook is missing
O8 - Extra context menu item: &Search - http://bar.mywebsear...ml?p=ZNxdm47533
O19 - User stylesheet: (file missing)

Click on Fix Checked when finished.

Then, please reboot into Normal Mode.

Next:
Please download CCleaner from here to clean temp files from your computer.

• Double click on the file to start the installation of the program.
• Select your language and click OK, then next.
• Read the license agreement and click I Agree.
• Click next to use the default install location. Click Install then finish to complete installation.
• Double click the CCleaner shortcut on the desktop to start the program.
• Click Run Cleaner to run the program.
• Caution : It is not recommended to use the 'Issues' tab as it is known to find legitimate items.
• After it has completed it's process, click Exit.

Then in Internet Explorer click tools>internet Options>General. Click on Delete Files make sure you get all offline content as well.

Next:
Please run Ewido again and save the report to be posted here.

Then please run Hijack This, copy the log and post it in this topic, along with the Ewido report.

Please use the Post Reply feature, so I will be notified.

Please do not change anything in the fresh log. We need to see the entire log, with no revisions.

New 2/10/06

Logfile of HijackThis v1.99.1
Scan saved at 6:37:42 PM, on 2/10/2006
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\System32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton Internet Security\ISSVC.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINDOWS\System32\drivers\CDAC11BA.EXE
C:\WINDOWS\System32\cisvc.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\System32\wwSecure.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\WINDOWS\System32\cidaemon.exe
C:\WINDOWS\System32\winlogon.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Common Files\Symantec Shared\AdBlocking\NSMdtr.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\ewido anti-malware\SecuritySuite.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Documents and Settings\Mark\My Documents\HJT\HijackThis.exe

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: Norton Internet Security - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton Internet Security - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /startintray
O4 - HKLM\..\Run: [PinnacleDriverCheck] C:\WINDOWS\System32\PSDrvCheck.exe -CheckReg
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &Define - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O16 - DPF: {01010E00-5E80-11D8-9E86-0007E96C65AE} (SupportSoft SmartIssue) - http://www.symantec....trl/tgctlsi.cab
O16 - DPF: {01012101-5E80-11D8-9E86-0007E96C65AE} (SupportSoft Script Runner Class) - http://www.symantec....trl/tgctlsr.cab
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://support.cox.c...oad/tgctlcm.cab
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky...can_unicode.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - http://www.symantec....rl/LSSupCtl.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.syma...bin/AvSniff.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitd...can8/oscan8.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.micros...b?1139286511059
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.syma...n/bin/cabsa.cab
O16 - DPF: {6E5A37BF-FD42-463A-877C-4EB7002E68AE} (Housecall ActiveX 6.5) - http://eu-housecall....ivex/hcImpl.cab
O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1....loadManager.ocx
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - http://www.symantec....rl/SymAData.cab
O20 - Winlogon Notify: WRNotifier - C:\WINDOWS\SYSTEM32\WRLogonNTF.dll
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: C-DillaCdaC11BA - Macrovision - C:\WINDOWS\System32\drivers\CDAC11BA.EXE
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: IMAPI CD-Burning COM Service (ImapiService) - Roxio Inc. - C:\WINDOWS\System32\ImapiRox.exe
O23 - Service: ISSvc (ISSVC) - Symantec Corporation - C:\Program Files\Norton Internet Security\ISSVC.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Washer AutoComplete (wwSecSvc) - Webroot Software, Inc. - C:\WINDOWS\System32\wwSecure.exe

---------------------------------------------------------
ewido anti-malware - Scan report
---------------------------------------------------------

+ Created on: 2:12:43 PM, 2/11/2006
+ Report-Checksum: 29B5708A

+ Scan result:

HKLM\SOFTWARE\Classes\CLSID\{7FD44536-9DF0-4034-939F-5BD4D98E3187} -> Adware.Generic : Cleaned with backup
C:\Documents and Settings\Mark\Cookies\mark@bestoffersnetworks[2].txt -> TrackingCookie.Bestoffersnetworks : Cleaned with backup
C:\Documents and Settings\Mark\Cookies\mark@cpvfeed[2].txt -> TrackingCookie.Cpvfeed : Cleaned with backup


::Report End

[Piatan]

Hi Destructo;

There's no need to use the "Quote" button, or quote my response back to me. Just use "Add Reply" and I'll be notified of your post.

Your Hijack This logfile looks to be clean. How is your PC running, any problems ?

If not, I would suggest the following.

One of the best features of Windows XP is the System Restore option, however if Malware infects a computer with this operating system the Malware can be backed up in the System Restore folder. Therefore, clearing the restore points is necessary after a virus removal.

To reset your restore points, please note that you will need to log into your computer with an account which has full administrator access. You will know if the account has administrator access because you will be able to see the System Restore tab. If the tab is missing, you are logged in under a limited account.

(winXP)

1. Turn off System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

2. Reboot.

3. Turn ON System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check *Turn off System Restore*.
Click Apply, and then click OK.

Here are some tips, to reduce the potential for spyware infection in the future, I strongly recommend installing the following applications:

• Spywareblaster <= SpywareBlaster will prevent spyware from being installed.
• Spywareguard <= SpywareGuard offers realtime protection from spyware installation attempts.
  
  Download the new Ad-Aware SE version, and follow the instructions on how to do a full scan: http://forums.spywar...showtopic=11150
  -reboot after using Ad-Aware SE. Also while there get the VX2 plugin and follow the instructions to run it also.
  
• How to use Spybot to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Spybot. Similar to Ad-Aware, I strongly recommend both to catch most spyware.

To protect yourself further:

• MVPS Hosts file <= The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your coputer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer
• Google Toolbar <= Get the free google toolbar to help stop pop up windows.

I also suggest that you delete any files from "temp", "tmp" folders. In Internet Explorer, click on "Tools" => "Internet Options" => "Delete Files" and select the box that says "Delete All Offline Content" and click on "OK" twice. Also, empty the recycle bin by right clicking on it and selecting "Empty Recycle Bin". These steps should be done on a regular basis.

And also see TonyKlein's good advice
http://castlecops.co...tlite7736-.html
So how did I get infected in the first place?

Safe surfing.

[Piatan]

Glad we could be of assistance. This topic is now closed. If you wish it reopened, please send us an email (Click for address) with a link to your thread.

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Make sure you use proper prevention to keep from having problems occur to your computer in the future.

Coyote's Installed programs for prevention:

http://forums.tomcoy...showtopic=31418

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