This is a read-only archive. No new posts or registrations. Privacy Page
Spyware / Malware / Virus Removal

About Blank

3 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

Looking for the outcome? Ask AI

Hello, This is my first time posting and I need some help. My home page has been hijacked and I have tried about everything I can think of to get rid of it. I normally use "google" as my home page and now it is "about blank" and I can't change it. Every time I try it keeps going back to "about blank". I have ran ad-aware and spybot and that didn't help. I even tried them in safe mode but then when I boot up normally it is still there. I have also noticed something new since this has happened. I use zone alarm as my firewall and when I start my computer it comes up with "apipz32.exe" is trying to access the internet. I then went into my start up from msconfig and I unchecked the apipz32.exe but when I reboot it comes back. I'm thinking this is probably linked to the about blank that I can't get rid of. Any help about getting rid of this would be appretiated. I have also downloaded and ran Hijack This and I will post it if you need to take a look see. Thank you.

I have also downloaded and ran Hijack This and I will post it if you need to take a look see.

Hello Styles, welcome to the TC Forum.

Please post your HJT log.
Here it is. Thanks for taking a look. Please let me know what you think.


Logfile of HijackThis v1.99.1
Scan saved at 4:02:15 PM, on 1/15/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\ntli.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\apipz32.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Yahoo!\Messenger\YPager.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Messenger\msmsgs.exe
C:\unzipped\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\jlzrc.dll/sp.html#87649%resultposition.net
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\jlzrc.dll/sp.html#87649%resultposition.net
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\jlzrc.dll/sp.html#87649%resultposition.net
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\jlzrc.dll/sp.html#87649%resultposition.net
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\jlzrc.dll/sp.html#87649%resultposition.net
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\jlzrc.dll/sp.html#87649%resultposition.net
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: Class - {15175C75-F477-8EB4-3C8F-02C0FB819959} - C:\WINDOWS\system32\sdklo32.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: Class - {DFEFC2E4-F483-9FA6-4309-4E2EDB1D0426} - C:\WINDOWS\ieev.dll (file missing)
O2 - BHO: Class - {F1F9E29C-4912-7B61-F81C-8F9AAE86C8EE} - C:\WINDOWS\system32\syslo.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [ISUSPM Startup] "c:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [apipz32.exe] C:\WINDOWS\system32\apipz32.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Bodog Poker - {F47C1DB5-ED21-4dc1-853E-D1495792D4C5} - C:\Program Files\Bodog Poker\GameClient.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/…b?1135572299000
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
O23 - Service: Network Security Service (NSS) ( 11Fßä#·ºÄÖ`I) - Unknown owner - C:\WINDOWS\ntli.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
First of all, I want you to download and install another browser, because for the moment I strongly suggest NOT to use Internet Explorer, because everytime you open it, new malware is getting downloaded.
So, I want you to use Firefox instead to browse the web.
When your system is clean again, you can use your IE again.
Here you can find firefox to download: http://www.mozilla.org/products/firefox/

°Download AboutBuster.
http://www.malwarebytes.org/AboutBuster.zip
Unzip AboutBuster in an own folder such as C:\AboutBuster.
Start AboutBuster.exe. Click OK, Update, Check For Update and download the updates if present.
Close aboutbuster now, because you may not run it yet, that's for later.
If You are getting an error when updating, please let me know first before you proceed with the next steps.

* Download and install CCleaner
http://www.ccleaner.com/
Do not use it yet.

* Download CWShredder. Don't let it run yet!
http://cwshredder.net/bin/CWShredder.exe

* Download this regfix: HSfix
http://users.pandora.be/marcvn/tools/HSfix.zip
Unzip it and place it on your desktop, don't use it yet!

* Please download the trial version of ewido anti-malware 3.5 here:
http://www.ewido.net/en/download
Install it, and update the definitions to the newest files. Do NOT run a scan yet.

°First, we will make your hidden files and folders visible.
* Click Start.
* Open My Computer.
* Select the Tools menu and click Folder Options.
* Select the View Tab.
* Under the Hidden files and folders heading select Show hidden files and folders.
* Uncheck the Hide protected operating system files (recommended) option.
* Uncheck the Hide file extensions for known file types.
* Click Yes to confirm.
* Click OK.

open notepad and copy and paste next bold in it:
(do not forget to copy and paste REGEDIT4 in it!)

REGEDIT4

[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce]


Save this as fix.reg , choose to save as *all files and place it on your desktop.


*Please reboot your system into SAFE MODE.
°To get into the Windows XP Safe mode as the computer is booting press and hold your "F8 Key" which should bring up the "Windows Advanced Options Menu". Use your arrow keys to move to "Safe Mode" and press your Enter key.

Doubleclick on fix.reg you made before and when it asks you if you want to add the contents to the registry, click yes/ok


*Start hijackthis and click scan and put a checkmark next to the following items:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\jlzrc.dll/sp.html#87649%resultposition.net
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\jlzrc.dll/sp.html#87649%resultposition.net
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\jlzrc.dll/sp.html#87649%resultposition.net
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\jlzrc.dll/sp.html#87649%resultposition.net
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\jlzrc.dll/sp.html#87649%resultposition.net
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\jlzrc.dll/sp.html#87649%resultposition.net

R3 - Default URLSearchHook is missing

O2 - BHO: Class - {15175C75-F477-8EB4-3C8F-02C0FB819959} - C:\WINDOWS\system32\sdklo32.dll
O2 - BHO: Class - {DFEFC2E4-F483-9FA6-4309-4E2EDB1D0426} - C:\WINDOWS\ieev.dll (file missing)
O2 - BHO: Class - {F1F9E29C-4912-7B61-F81C-8F9AAE86C8EE} - C:\WINDOWS\system32\syslo.dll

O4 - HKLM\..\Run: [apipz32.exe] C:\WINDOWS\system32\apipz32.exe

O23 - Service: Network Security Service (NSS) ( 11Fßä#·ºÄÖ`I) - Unknown owner - C:\WINDOWS\ntli.exe


*Close all open windows except hijackthis and click 'Fix Checked'.



*Go to start >run and type: services.msc and click OK
Scroll down in that list until you find the Network Security Service (NSS)
Doubleclick on it. In the window that will appear, click on "Stop" (if not greyed out) and change the Startup Type to disabled.
Click apply and OK and close all open windows.


*Start Aboutbuster and let it scan. When the scan is done and you choose exit, it will automatically create a log in the same folder where aboutbuster is in.

*Start Cwshredder and click FIX

* Doubleclick on HSfix you downloaded earlier before which is present on your desktop and when it asks you if you want to add the contents to the registry, click yes/ok

* Still in safe mode Run Ccleaner and click Run Cleaner (bottom right)

* Now open ewido anti-malware 3.5
* click on the Scanner run a full scan and let it clean everything it finds. Save the logfile from the scan.

Close Ewido

*Go to start>Control Panel>Internet Options>tab programs> and click restore websettings.

* Reboot your PC back to normal.

*Post a new hijackthis-log + log from ewido and log from aboutbuster which you'll find in the aboutbuster-folder
Here is the logs you asked for


Logfile of HijackThis v1.99.1
Scan saved at 9:17:03 PM, on 1/16/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\Program Files\ewido anti-malware\ewidoguard.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\unzipped\HijackThis\HijackThis.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Messenger\msmsgs.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - Global Startup: Digital Line Detect.lnk = ?
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Bodog Poker - {F47C1DB5-ED21-4dc1-853E-D1495792D4C5} - C:\Program Files\Bodog Poker\GameClient.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/…b?1135572299000
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido anti-malware\ewidoguard.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe



———————————————————
ewido anti-malware - Scan report
———————————————————

+ Created on: 9:03:23 PM, 1/16/2006
+ Report-Checksum: 280596E4

+ Scan result:

HKLM\SOFTWARE\Classes\CLSID\{2B96D5CC-C5B5-49A5-A69D-CC0A30F9028C} -> Spyware.MiniBug : Cleaned with backup
HKLM\SOFTWARE\Classes\CLSID\{DC690906-09E2-710F-7C3B-F2F819B49B2A} -> Spyware.CoolWebSearch : Cleaned with backup
HKLM\SOFTWARE\Classes\CLSID\{FE0CF482-D7A9-BD18-0056-CF55E4EDD446} -> Spyware.CoolWebSearch : Cleaned with backup
:mozilla.10:C:\Documents and Settings\Tim Styles\Application Data\Mozilla\Firefox\Profiles\lx3qu49q.default\cookies.txt -> Spyware.Cookie.Tribalfusion : Cleaned with backup
:mozilla.11:C:\Documents and Settings\Tim Styles\Application Data\Mozilla\Firefox\Profiles\lx3qu49q.default\cookies.txt -> Spyware.Cookie.Atdmt : Cleaned with backup
:mozilla.12:C:\Documents and Settings\Tim Styles\Application Data\Mozilla\Firefox\Profiles\lx3qu49q.default\cookies.txt -> Spyware.Cookie.Tribalfusion : Cleaned with backup
:mozilla.13:C:\Documents and Settings\Tim Styles\Application Data\Mozilla\Firefox\Profiles\lx3qu49q.default\cookies.txt -> Spyware.Cookie.Tribalfusion : Cleaned with backup
:mozilla.14:C:\Documents and Settings\Tim Styles\Application Data\Mozilla\Firefox\Profiles\lx3qu49q.default\cookies.txt -> Spyware.Cookie.Tribalfusion : Cleaned with backup
:mozilla.19:C:\Documents and Settings\Tim Styles\Application Data\Mozilla\Firefox\Profiles\lx3qu49q.default\cookies.txt -> Spyware.Cookie.Googleadservices : Cleaned with backup
:mozilla.20:C:\Documents and Settings\Tim Styles\Application Data\Mozilla\Firefox\Profiles\lx3qu49q.default\cookies.txt -> Spyware.Cookie.Doubleclick : Cleaned with backup
C:\Documents and Settings\Tim Styles\Cookies\tim [removed][1].txt -> Spyware.Cookie.Specificclick : Cleaned with backup
C:\Documents and Settings\Tim Styles\Cookies\tim styles@burstnet[2].txt -> Spyware.Cookie.Burstnet : Cleaned with backup
C:\Documents and Settings\Tim Styles\Cookies\tim [removed][1].txt -> Spyware.Cookie.Overture : Cleaned with backup
C:\Documents and Settings\Tim Styles\Cookies\tim [removed][1].txt -> Spyware.Cookie.Burstbeacon : Cleaned with backup
C:\Documents and Settings\Tim Styles\Local Settings\Temp\101.tmp -> Trojan.Small.ga : Cleaned with backup
C:\Documents and Settings\Tim Styles\Local Settings\Temp\101.tmp.exe -> Trojan.Small.ga : Cleaned with backup
C:\Documents and Settings\Tim Styles\Local Settings\Temporary Internet Files\Content.IE5\60KG8T7T\mm[1].js -> Spyware.Chitika : Cleaned with backup


::Report End


AboutBuster 6.0
Scan started on [1/16/2006] at [8:26:32 PM]
————————————————————-
Internet Explorer Instances Terminated!
HomeSearch Service stopped if present
————————————————————-
Removed Stream! C:\WINDOWS\Greenstone.bmp:fdfuja
Removed Stream! C:\WINDOWS\ocgen.log:cnsvuy
Removed Stream! C:\WINDOWS\OEWABLog.txt:uolawi
Removed Stream! C:\WINDOWS\setuplog.txt:ywlos
Removed Stream! C:\WINDOWS\stub11.ini:jyozo
Removed Stream! C:\WINDOWS\stub11.ini:mrkiys
Removed Stream! C:\WINDOWS\stub14.ini:esdnsu
Removed Stream! C:\WINDOWS\stub18.ini:xtvsue
Removed Stream! C:\WINDOWS\stub20.ini:plgyop
Removed Stream! C:\WINDOWS\_default.pif:hfsnbg
————————————————————-
Removed File! : C:\WINDOWS\apiqa32.exe
Removed File! : C:\WINDOWS\applh32.exe
Removed File! : C:\WINDOWS\atlga32.exe
Removed File! : C:\WINDOWS\cgslg.dat
Removed File! : C:\WINDOWS\d3ep32.exe
Removed File! : C:\WINDOWS\d3zr32.exe
Removed File! : C:\WINDOWS\ielm32.exe
Removed File! : C:\WINDOWS\ipsf.exe
Removed File! : C:\WINDOWS\iptf32.exe
Removed File! : C:\WINDOWS\javahr.exe
Removed File! : C:\WINDOWS\javang.exe
Removed File! : C:\WINDOWS\mfckb32.exe
Removed File! : C:\WINDOWS\mfckt32.exe
Removed File! : C:\WINDOWS\mfcnl.exe
Removed File! : C:\WINDOWS\msru.exe
Removed File! : C:\WINDOWS\netof32.exe
Removed File! : C:\WINDOWS\netyx.exe
Removed File! : C:\WINDOWS\nnhvn.dat
Removed File! : C:\WINDOWS\ntli.exe
Removed File! : C:\WINDOWS\ntri.exe
Removed File! : C:\WINDOWS\sdkrn32.exe
Removed File! : C:\WINDOWS\sdkyh.exe
Removed File! : C:\WINDOWS\sysmr.exe
Removed File! : C:\WINDOWS\sysox32.exe
Removed File! : C:\WINDOWS\syssf32.exe
Removed File! : C:\WINDOWS\sysyc.exe
Removed File! : C:\WINDOWS\zfhsk.dat
Removed File! : C:\WINDOWS\system32\addbo32.exe
Removed File! : C:\WINDOWS\system32\adddc32.exe
Removed File! : C:\WINDOWS\system32\apipz32.exe
Removed File! : C:\WINDOWS\system32\appjx32.exe
Removed File! : C:\WINDOWS\system32\appmu.exe
Removed File! : C:\WINDOWS\system32\appst.exe
Removed File! : C:\WINDOWS\system32\crlg.exe
Removed File! : C:\WINDOWS\system32\crzl32.exe
Removed File! : C:\WINDOWS\system32\ipcm32.exe
Removed File! : C:\WINDOWS\system32\javaqs32.exe
Removed File! : C:\WINDOWS\system32\javarb32.exe
Removed File! : C:\WINDOWS\system32\javart.exe
Removed File! : C:\WINDOWS\system32\mfcry.exe
Removed File! : C:\WINDOWS\system32\msje.exe
Removed File! : C:\WINDOWS\system32\msoq32.exe
Removed File! : C:\WINDOWS\system32\netwl.exe
Removed File! : C:\WINDOWS\system32\ntqg.exe
Removed File! : C:\WINDOWS\system32\sdkfh.exe
Removed File! : C:\WINDOWS\system32\sdkmg.exe
Removed File! : C:\WINDOWS\system32\sdkzx.exe
Removed File! : C:\WINDOWS\system32\stxpw.txt
Removed File! : C:\WINDOWS\system32\sysfc.exe
Removed File! : C:\WINDOWS\system32\sysgm.exe
Removed File! : C:\WINDOWS\system32\winup.exe
Removed File! : C:\WINDOWS\system32\winxe32.exe
————————————————————-
Removed Temp Files
Internet Explorer Settings Reset!
————————————————————-
Scan was COMPLETED SUCCESSFULLY at 8:29:16 PM


is it safe to run IE yet?

is it safe to run IE yet?

Yes :thumbup:

Good Job :thumbup:


Log looks good :D :thumbup: How is it running any issues?

Note: This will remove all previous Restore Points

Turn off System Restore:

On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

Restart your computer, turn it back on.

On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Remove the Check Turn off System Restore.
Click Apply, and then click OK.

Click Start> My Computer, select the Tools menu and then Folder Options, after the new window appears select the View tab…]
This time select the: Restore Defaults
Select: Apply, and click OK




If you dont have these three programs I would recommend that you get them. Spywareblaster, Spywareguard and IESPY AD. They will add 1000's of sites to your resticted zone and block some hijacks from happening. I also have a FREE FIREWALL and FREE ANTI VIRUS if you need one.

It is critical to have both a firewall and anti virus to protect your system.

Keep your system up to date and run Adaware & Spybot, once a week works, and hopefully you will be ok from here on. Both are available below.

Safe Surfing. :D

I would also suggest you read this:
So how did I get infected in the first place?
by Tony Klein
Glad we could be of assistance. This topic is now closed. If you wish it reopened, please send us an email (Click for address) with a link to your thread.

Do not bother contacting us if you are not the topic starter. A valid, working link to the closed topic is required along with the user name used. If the user name does not match the one in the thread linked, the email will be deleted.
Make sure you use proper prevention to keep from having problems occur to your computer in the future.

Coyote's Installed programs for prevention:

http://forums.tomcoyote.org/index.php?showtopic=31418

The help you receive here is free. If you wish to show your appreciation, then you may donate to help keep us online.

Visit the CoyoteStore http://TomCoyote.org/coyotestore.php

Ask AI

AI can make mistakes. Check the cited posts. Archived advice can be out-of-date

Don't include personal information. Questions and selected public posts go to OpenAI. About Ask AI