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Spyware / Malware / Virus Removal

Ciansole.exe?

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This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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Hi: When I am shutting down my computer, I get a message stating that a program called "Ciansole.exe" is running and cannot be shut down…I have done all the usual scanning and virus checking to no avail… Now for my next question! Within the last couple of days, I have noticed that an hourglass will appear by the curser arrow about every 6 or 7 seconds…This never happened before…Any idea what this might be? Many thanks, Steve in Kansas
hi MajSteve,

do a online a scan or two here;

BitDefender Free Online Virus Scan
http://www.bitdefender.com/scan/licence.php
check AutoClean under Scan Options.

Panda ActiveScan
http://www.pandasoftware.com/products/acti…CACHEHINT=Guest


Housecall at TrendMicro
http://housecall.trendmicro.com/housecall/start_corp.asp
check Auto Clean.


eTrust Antivirus Web Scanner
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx

also if you havent yet:

Ad-Aware FULL SCAN:

http://www.lavasoftusa.com/software/adaware/
Install the program and launch it.

First in the main window look in the bottom right corner and click on Check for updates now then click Connect and download the latest reference files.

From main window :Click Start then under Select a scan Mode check Perform full system scan.
Next deselect Search for negligible risk entries.
Now to scan just click the Next button.

When the scan is finished mark everything for removal and get rid of it.(Right-click the window and choose select all from the drop down menu and click Next)
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Spybot:
http://www.safer-networking.org/en/index.html
Install the program and launch it.

Go to Start > Programs >Spybot > Search & Destroy and choose Spybot S&D

Close ALL windows except Spybot S&D
Click the button to "Search for Updates" and download and install the Updates.
Next click the button "Check for Problems"
When Spybot is complete, it will be showing "RED" (RED) entries "BLACK" entries and "GREEN" (GREEN) entries in the window
Put a check mark beside the RED (RED) entries ONLY.
Choose "Fix Selected Problems" and allow Spybot to fix the RED (RED) entries.
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post back about the problem………..shelf life

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