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newbie grandpa needs your help


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5 replies to this topic

#1 nini

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Posted 11 November 2005 - 04:41 PM

Hello everybody, my computer does a lot of funny things like NOT shutting down properly and it is v-e-r-y slow, just like me. Can you help me? Please reply in p-l-a-i-n English would be appreciated by this old fool. Thank you.



Logfile of HijackThis v1.99.1
Scan saved at 12:30:36 PM, on 11/11/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\System32\cisvc.exe
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Lexmark X74-X75\lxbbbmgr.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\Program Files\Lexmark X74-X75\lxbbbmon.exe
C:\Program Files\ABBYY FineReader 5.0 Sprint\CAgent.exe
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
C:\Program Files\Common Files\soft602\pdfSaver.exe
C:\WINDOWS\system32\kmw_run.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\KMW_SHOW.EXE
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Kaspersky Lab\Kaspersky Anti-Hacker\KAVPF.exe
C:\Program Files\Secretmaker\secretmaker.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\Avant Browser\avant.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\HPZENG12.exe
C:\Documents and Settings\Dad\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.myway.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://quickpaypro.c...d=8930&id=32584
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: IeHelper Class - {A491D208-B353-490F-B81A-A8A3DC97042D} - C:\WINDOWS\system32\smiehlp.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hk

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#2 nini

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Posted 12 November 2005 - 05:01 PM

Hello everyone. My problem: my computer does not shut down properly. it is also v-e-r-y s-l-o-w. I have Kaspersky anti-virus installed. I just ran the adaware program. Your assistance would be much appreciated. Here is my hijack this log.

Logfile of HijackThis v1.99.1
Scan saved at 12:48:51 PM, on 11/12/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\cisvc.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Lexmark X74-X75\lxbbbmgr.exe
C:\Program Files\Lexmark X74-X75\lxbbbmon.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\Program Files\ABBYY FineReader 5.0 Sprint\CAgent.exe
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
C:\Program Files\Common Files\soft602\pdfSaver.exe
C:\WINDOWS\system32\kmw_run.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Documents and Settings\Dad\Desktop\HijackThis.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\KMW_SHOW.EXE
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Kaspersky Lab\Kaspersky Anti-Hacker\KAVPF.exe
C:\Program Files\Secretmaker\secretmaker.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.myway.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://quickpaypro.c...d=8930&id=32584
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: IeHelper Class - {A491D208-B353-490F-B81A-A8A3DC97042D} - C:\WINDOWS\system32\smiehlp.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [Lexmark X74-X75] "C:\Program Files\Lexmark X74-X75\lxbbbmgr.exe"
O4 - HKLM\..\Run: [KAVPersonal50] C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus Personal\kav.exe /minimize
O4 - HKLM\..\Run: [MMTray] "C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe"
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [ABBYY Community Agent] C:\Program Files\ABBYY FineReader 5.0 Sprint\CAgent.exe
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
O4 - HKLM\..\Run: [PicasaNet] "C:\Program Files\Hello\Hello.exe" -b
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [mmtask] "C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe"
O4 - HKLM\..\Run: [602PC SUITE PDF Saver] "C:\Program Files\Common Files\soft602\pdfSaver.exe"
O4 - HKLM\..\Run: [kmw_run.exe] kmw_run.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd2.exe"
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O4 - Global Startup: Kaspersky Anti-Hacker.lnk = ?
O4 - Global Startup: SECRETMAKER.lnk = C:\Program Files\Secretmaker\secretmaker.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Add to AD Black List - C:\Program Files\Avant Browser\AddToADBlackList.htm
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Block All Images from the Same Server - C:\Program Files\Avant Browser\AddAllToADBlackList.htm
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Highlight - C:\Program Files\Avant Browser\Highlight.htm
O8 - Extra context menu item: Open All Links in This Page... - C:\Program Files\Avant Browser\OpenAllLinks.htm
O8 - Extra context menu item: Open In New Avant Browser - C:\Program Files\Avant Browser\OpenInNewBrowser.htm
O8 - Extra context menu item: Search - C:\Program Files\Avant Browser\Search.htm
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: Instant Buzz - {066040F0-5018-4E15-8AA0-81D36136D989} - C:\WINDOWS\system32\shdocvw.dll
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: ChatSpace Full Java Client 3.1.0.218 - http://64.85.20.102/Java/cfs31218.cab
O16 - DPF: {10D1242B-6EFF-465D-B2F6-27AB9B310929} (WrapFrontend Control) - http://www.softwrap.com/wrapper700.cab
O16 - DPF: {288C5F13-7E52-4ADA-A32E-F5BF9D125F98} - http://www.miniclip....pGameLoader.dll
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.r...ip/RdxIE601.cab
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: kavsvc - Kaspersky Lab - C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus Personal\kavsvc.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe

#3 little eagle

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Posted 12 November 2005 - 05:08 PM

Hi there, and welcome to the forums! Grandpa newbie ;)
Only one post is necessary.
Close all programs leaving only HijackThis running. Place a check against each of the following,

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.myway.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://quickpaypro.c...d=8930&id=32584
O9 - Extra button: Instant Buzz - {066040F0-5018-4E15-8AA0-81D36136D989} - C:\WINDOWS\system32\shdocvw.dll
O16 - DPF: ChatSpace Full Java Client 3.1.0.218 - http://64.85.20.102/Java/cfs31218.cab
O16 - DPF: {10D1242B-6EFF-465D-B2F6-27AB9B310929} (WrapFrontend Control) - http://www.softwrap.com/wrapper700.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.r...ip/RdxIE601.cab


Click on Fix Checked when finished and exit HijackThis.
Post back a fresh HijackThis log and we will take another look.

Edited by little eagle, 12 November 2005 - 05:09 PM.


#4 nini

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Posted 13 November 2005 - 02:36 AM

I'm terribly sorry. I didn't realize that my post had gotten through because my computer got stuck at 39% every I posted my hijackthis log. Thanks for letting me know. Well, I checked those items that you said to check and here is my new hijackthis log. Logfile of HijackThis v1.99.1 Scan saved at 10:22:29 PM, on 11/12/2005 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\System32\cisvc.exe C:\WINDOWS\system32\HPZipm12.exe C:\WINDOWS\System32\snmp.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\cidaemon.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\System32\hkcmd.exe C:\Program Files\Lexmark X74-X75\lxbbbmgr.exe C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe C:\Program Files\ABBYY FineReader 5.0 Sprint\CAgent.exe C:\WINDOWS\BCMSMMSG.exe C:\Program Files\Lexmark X74-X75\lxbbbmon.exe C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe C:\Program Files\iTunes\iTunesHelper.exe C:\Program Files\QuickTime\qttask.exe C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe C:\Program Files\Common Files\soft602\pdfSaver.exe C:\WINDOWS\system32\kmw_run.exe C:\Program Files\iPod\bin\iPodService.exe C:\Program Files\Avant Browser\avant.exe C:\Program Files\Common Files\Real\Update_OB\realsched.exe C:\WINDOWS\system32\KMW_SHOW.EXE C:\Program Files\HP\HP Software Update\HPWuSchd2.exe C:\WINDOWS\system32\lexpps.exe C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe C:\Program Files\Kaspersky Lab\Kaspersky Anti-Hacker\KAVPF.exe C:\Program Files\Secretmaker\secretmaker.exe C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe C:\Documents and Settings\Dad\Desktop\HijackThis.exe O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll O2 - BHO: IeHelper Class - {A491D208-B353-490F-B81A-A8A3DC97042D} - C:\WINDOWS\system32\smiehlp.dll O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe O4 - HKLM\..\Run: [Lexmark X74-X75] "C:\Program Files\Lexmark X74-X75\lxbbbmgr.exe" O4 - HKLM\..\Run: [KAVPersonal50] C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus Personal\kav.exe /minimize O4 - HKLM\..\Run: [MMTray] "C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe" O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Wor

#5 little eagle

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Posted 13 November 2005 - 07:17 AM

:o doesn't look like a full log. Please scan again.

#6 little eagle

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Posted 22 November 2005 - 07:55 PM

Since you have not replied in a timely manor. This topic is now closed.
If you need this topic reopened, please request this by sending an email to us at the following link
(Click for address)
Include your post user name and detail why you need it reopened with a valid link to your post.
Any bad links or emails that are not from the original poster will be deleted without response.
Any emails without the subject "Reopen" will be deleted without being looked at.



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