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Spyware / Malware / Virus Removal

Hijack log

3 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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Post #1
i posted one a while ago and it never got answered, so im posting a new up to date one. thanks.
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\PackethSvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\Compaq\Compaq Advisor\bin\compaq-rba.exe
C:\PROGRA~1\Iomega\System32\ActivityDisk.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Compaq\Easy Access Button Support\StartEAK.exe
C:\Program Files\Analog Devices\SoundMAX\Smtray.exe
C:\Program Files\Iomega\DriveIcons\ImgIcon.exe
C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Compaq\Easy Access Button Support\CPQEADM.EXE
C:\Compaq\EAKDRV\EAUSBKBD.EXE
C:\PROGRA~1\BILLPS~1\WINPAT~1\WinPatrol.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Compaq\EASYAC~1\BttnServ.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\program files\micore\runc.exe
C:\Program Files\Compaq 1400P Inkjet Printer\CPQ1400P.EXE
C:\Program Files\D-Link AirPlus G\AirPlus.exe
C:\program files\micore\micore.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Jeffrey Becker\Desktop\hjt\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://my.netzero.net/s/search?r=minisearch
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://v4.windowsupdate.microsoft.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://v4.windowsupdate.microsoft.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://my.netzero.net/s/search?r=minisearch
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://my.netzero.net/s/search?r=minisearch
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = about:blank
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: Drv meta - {C3C81BD7-497B-072D-9C62-AF5955636649} - C:\PROGRA~1\PUREFO~1\InterSafe.dll (file missing)
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [CPQEASYACC] C:\Program Files\Compaq\Easy Access Button Support\StartEAK.exe
O4 - HKLM\..\Run: [Smapp] C:\Program Files\Analog Devices\SoundMAX\Smtray.exe
O4 - HKLM\..\Run: [Configuration Loader] loadcfg32.exe
O4 - HKLM\..\Run: [Iomega Startup Options] C:\Program Files\Iomega\Common\ImgStart.exe
O4 - HKLM\..\Run: [Iomega Drive Icons] C:\Program Files\Iomega\DriveIcons\ImgIcon.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [WinPatrol] "C:\PROGRA~1\BILLPS~1\WINPAT~1\WinPatrol.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG_CC] C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe /STARTUP
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [DeadAIM] rundll32.exe "C:\Program Files\AIM\\DeadAIM.ocm",ExportedCheckODLs
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NVMCTRAY.DLL,NvTaskbarInit
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [MB36Rfe5T] a3mnt.exe
O4 - HKCU\..\Run: [NetZero_uoltray] C:\Program Files\NetZero\exec.exe regrun
O4 - HKCU\..\Run: [micore] \program files\micore\runc.exe
O4 - HKLM\..\RunOnce: [Compaq_RBA] C:\Program Files\Compaq\Compaq Advisor\bin\compaq-rba.exe -z
O4 - Global Startup: CPQ1400P.lnk = C:\Program Files\Compaq 1400P Inkjet Printer\CPQ1400P.EXE
O4 - Global Startup: D-Link AirPlus G Configuration Utility.lnk = ?
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\Program Files\Microsoft Office\Office10\EXCEL.EXE/3000
O9 - Extra button: AIM (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM)
O9 - Extra button: Advisor (HKCU)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {00000162-9980-0010-8000-00AA00389B71} - http://download.microsoft.com/download/0/B…4B9/wma9dmo.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://download.yahoo.com/dl/installs/yinst.cab
O16 - DPF: {41F31718-2B9D-4F76-85E2-DD11BBA99F8D} - http://install.spywarelabs.com/DistID/2501…r2501031120.EXE
O16 - DPF: {4226E9B7-D637-40E8-893A-13298AB41477} (CWDL_DownLoadControl Class) - http://www.callwave.com/include/cab/CWDL_DownLoad.CAB
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co…b?1111112855232
O16 - DPF: {70BA88C8-DAE8-4CE9-92BB-979C4A75F53B} (GSDACtl Class) - http://launch.gamespyarcade.com/software/launch/alaunch.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061…all/xscan53.cab
O16 - DPF: {8EDAD21C-3584-4E66-A8AB-EB0E5584767D} - http://toolbar.google.com/data/GoogleActivate.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} - http://v4.windowsupdate.microsoft.com/CAB/…7984.5797685185
O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} -
O16 - DPF: {A7EA8AD2-287F-11D3-B120-006008C39542} -
O16 - DPF: {B942A249-D1E7-4C11-98AE-FCB76B08747F} (RealArcadeRdxIE Class) - http://games-dl.real.com/gameconsole/Bundl…ArcadeRdxIE.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwa…ash/swflash.cab
O16 - DPF: {E389B374-BB5A-4A73-ACF4-3CE63E4C1DE9} (Brxpdf5 Control) - http://a19.g.akamai.net/7/19/7125/1239/ftp…com/brxpdf5.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://fdl.msn.com/public/chat/msnchat45.cab
Post #2
Hi twisty4678
We need to see the entire HJT logfile, including the header. Example below of header.

Logfile of HijackThis v1.99.1
Scan saved at 10:25:26 AM, on 10/8/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

This gives us vital information that is necessary, in order to make informed suggestions.

Then, before posting the fresh HJT log.

The first steps in cleaning your system of Malware, are as follows.

Please use the following links to run two, or more of these online Virus Scanners and let them fix whatever they find.

If you are using any of the browsers listed just below, the following online Virus scanning site is compatable.
http://be.trendmicro-europe.com/consumer/h…call_launch.php
If you are using any of these browsers:
Microsoft Internet Explorer
Netscape (6+)
Mozilla (1+)
Firefox (all)
Opera (7.5+)

Internet Explorer users can also use the following links.

When using Trend Micro, be sure and put a check in the box by "Auto Clean" before you do the scan. If it finds anything that it cannot clean have it delete it or make a note of the file location, so you can delete it yourself.
Bitdefender and let it delete everything it finds.
TrendMicro HouseCall
eTrust AntiVirus Web Scanner
Panda ActiveScan
Note any thing that can't be fixed
Reboot when done.

And here are links to two online Trojan Scanners. Lets run one, or both of these too.

http://scan.sygatetech.com/pretrojanscan.html

And here:
http://www.windowsecurity.com/trojanscan/

If you are unable to get or use either of the online Trojan Scanners above………..

Go here http://www.trojanhunter.com/ and download and run the free trial of Trojan Hunter.

Then,
Please download and install Ad-Aware SE and Spybot S&D according to the following instructions. If you already have these programs, please make sure they are the latest version and have been updated today. Then run full systems scans as described below.

Install and how to use the NEW Ad-aware SE
http://www.bleepingcomputer.com/forums/ind…showtutorial=48

Reboot after using Ad-Aware SE.
Download the VX cleaner plug in for Adaware. Install it, then open Adaware & go to *add-ons* & run the plug-in. If anything is found, select *clean system* & when done, reboot & run Adaware & let it finish the clean-up. Reboot again.


Would you please download the Spybot S&D program from here Spybot S&D and install it.
  • Select Search for updates.
  • Then select all available updates that are displayed in the white box.
  • Select a download mirror nearest your location.
  • Then select Download updates .
  • Shut down and restart Spybot.
  • Select the Search and destroy icon and click on Check for Problems.
  • Delete/fix anything that spybot lists In RED.
.

Then, please REBOOT, to allow Spybot to finish working

Please download CCleaner from here to clean temp files from your computer.
  • Double click on the file to start the installation of the program.
  • Select your language and click OK, then next.
  • Read the license agreement and click I Agree.
  • Click next to use the default install location. Click Install then finish to complete installation.
  • Double click the CCleaner shortcut on the desktop to start the program.
  • Click Run Cleaner to run the program.
  • Caution : It is not recommended to use the 'Issues' tab as it is known to find legitimate items.
  • After it has completed it's process, click Exit.

Then in Internet Explorer, click tools>internet Options>General. Click on Delete Files and make sure you get all offline content as well.

Then, please run Hijack This again. Scan and copy the log then post it here, in this topic.
Please use the Post Reply feature, so I will be notified.

Please do not change anything in the fresh log. We need to see the entire log, without revisions. Also, please advise, as best you can, the nature of the problem(s) that you are experiencing.

197936

Post #3
hey i appprciate this so very much, but i ended up just doing a complete system reboot, and everything works great now. I posted so long ago i just gave up, and now you went to all this work, i feel bad. But eveyrthing is great now, and i aprreciate your input. I am using Spybot and Adaware now, and i plan on using those trojan scnnners. The pro that did my reinstall of windows also checked hijack after, he said everythign "looked right". So thanks agin, im set!
Post #5
Glad we could be of assistance. This topic is now closed. If you wish it reopened, please send us an email (Click for address) with a link to your thread.

Do not bother contacting us if you are not the topic starter. A valid, working link to the closed topic is required along with the user name used. If the user name does not match the one in the thread linked, the email will be deleted.
Make sure you use proper prevention to keep from having problems occur to your computer in the future.

Coyote's Installed programs for prevention:

http://forums.tomcoyote.org/index.php?showtopic=31418

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