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#1 JimE

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Posted 23 August 2005 - 09:01 AM

Internet Explorer opens as a blank window if I click a link included in an email. If I copy and paste the link into an open browser, it connects fine. TIA for your help!

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#2 Crow

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Posted 23 August 2005 - 09:07 AM

Can you post the link here possibly? I have ran across this in the past, I will look back and see if i cant find the fix for that,

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#3 JimE

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Posted 23 August 2005 - 09:15 AM

Crow, thanks for your quick response! I did a bit of Googling and found this procedure, which fixed the problem on my IBM T40; 1. Open Internet Explorer 2. Go to Tools / Internet Options 3. Click on the Programs tab 4. Click on the Reset Web Settings button Sorry for the false alarm! BTW, I am in the middle of trying to clean up a colossal mess on my daughter's Dell 1000 Inpsiron, which was (still is?) loaded with viruses, spyware and adware. I will post that problem in a separate thread.

Edited by JimE, 23 August 2005 - 09:15 AM.


#4 Crow

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Posted 23 August 2005 - 09:16 AM

Ok..here are the needed links before you make that next post..

Go here to download Hijack This. Then scan but do not fix anything yet. Save the scan to a log and then copy and paste the results of scan into a new thread in the Hijack This and Spyware removal forum

Edited by Crow, 23 August 2005 - 09:17 AM.

"I am not sure what these four 9's mean.. but I think this Ace is kinda high"


#5 JimE

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Posted 23 August 2005 - 09:23 AM

OK, will do! The basic problem with the Dell is that all seems fine except that I cannot keep a browser open. This includes IE, NS and Mozilla. In each case, the browser opens and then immediately closes, or I get an error. Because of that, I may have difficulty downloading HijackThis. Interestingly, AIM, Windows Update, Norton Update, etc. all work fine. I have installed the latest Norton anti-virus and performed scans, Ad-aware and Pest Patrol. It looks like I still have some adware left to deal with. I will give the HijackThis link a shot...

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