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Spyware / Malware / Virus Removal

Winfixer

11 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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Post #16 last edited
I have yet to find the "magic bullet" for these types of files.

Most of the time Ewido will get rid of them.

The next step is Killbox. It works sometimes.

Sometimes just booting in "safe" mode and fixing it works.

Let's try something I've used on Aurora infections that has been successful.

Copy the contents of the following quote box into Notepad.

cd c:\windows\system32
dir > pmjaar.exe

Save it to your desktop as kn.bat.

Boot in "safe" mode.

the kn.bat file on the desktop. A DOS window will briefly flash on the screen.

Reboot in normal mode.

An error may appear, but that's OK.

CLOSE ALL WINDOWS (even this one) AND PROGRAMS!!!!
Run Hijack This!
Click "Do a systen scan only".
Then "check" the box to the left of these item(s):

O4 - HKLM\..\Run: [KavSvc] C:\WINDOWS\system32\pmjaar.exe reg_run

Reboot in "safe" mode.

Delete:

C:\WINDOWS\system32\pmjaar.exe <— file

Some malware files may be "hidden".
Be sure to show hidden files when looking for these file(s) and/or folder(s).

Reboot in normal mode and make a new log file.

If it's still there, reboot in "safe mode" and run Ewido once more per my previous instructions and let me know if that cures it this time. Sometimes another Ewido scan will remove it when the 1st scan fails.

:)
Post #17
No go… That scan with ewido takes a long time, but it is still there…




Logfile of HijackThis v1.99.1
Scan saved at 3:14:14 PM, on 8/12/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\System32\tcpsvcs.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\snmp.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\NETGEAR\WG511\Utility\WG511WLU.exe
C:\Program Files\Browser Mouse\mouse32a.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\LXSUPMON.EXE
C:\Program Files\Muiltmedia keyboard utility\1.1\KbdAp32A.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\pmjaar.exe
C:\Program Files\Handspring\HOTSYNC.EXE
F:\bin\iPodService.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\System32\svchost.exe
C:\unzipped\hijackthis[1]\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
O4 - HKLM\..\Run: [WG511WLU] C:\Program Files\NETGEAR\WG511\Utility\WG511WLU.exe
O4 - HKLM\..\Run: [Tweak UI] RUNDLL32.EXE TWEAKUI.CPL,TweakMeUp
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [FLMOFFICE4DMOUSE] C:\Program Files\Browser Mouse\mouse32a.exe
O4 - HKLM\..\Run: [FLMK08KB] C:\Program Files\Muiltmedia keyboard utility\1.1\MMKEYBD.EXE
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [LXSUPMON] C:\WINDOWS\system32\LXSUPMON.EXE RUN
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\Run: [KavSvc] C:\WINDOWS\system32\pmjaar.exe reg_run
O4 - Startup: PowerReg SchedulerV2.exe
O4 - Startup: HotSync Manager.lnk = C:\Program Files\Handspring\HOTSYNC.EXE
O4 - Startup: PowerReg Scheduler.exe
O4 - Global Startup: Quicken Startup.lnk.disabled
O4 - Global Startup: Billminder.lnk.disabled
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: @C:\Program Files\Failsafe\GuardIE\PnIE.dll,-100 - {BDD75188-2FC0-4099-909F-AA8D432BE037} - C:\Program Files\Failsafe\GuardIE\PnIE.dll (file missing)
O9 - Extra 'Tools' menuitem: @C:\Program Files\Failsafe\GuardIE\PnIE.dll,-100 - {BDD75188-2FC0-4099-909F-AA8D432BE037} - C:\Program Files\Failsafe\GuardIE\PnIE.dll (file missing)
O15 - Trusted Zone: http://*.realpage.com
O16 - DPF: Yahoo! Literati - http://download.games.yahoo.com/games/clients/y/tt3_x.cab
O16 - DPF: Yahoo! Pool 2 - http://download.games.yahoo.com/games/clients/y/pote_x.cab
O16 - DPF: {01010E00-5E80-11D8-9E86-0007E96C65AE} (SupportSoft SmartIssue) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsi.cab
O16 - DPF: {01012101-5E80-11D8-9E86-0007E96C65AE} (SupportSoft Script Runner Class) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsr.cab
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - https://www-secure.symantec.com/techsupp/asa/LSSupCtl.cab
O16 - DPF: {4208FB4D-4E53-4F5A-BF7A-3E047DDB5281} (ActiveX Control) - http://www.icannnews.com/app/ST/ActiveX.ocx
O16 - DPF: {4AEF8AEE-3DE8-4B69-8B6E-6353B6C59B50} (RealPage Web Objects) - http://onesite.realpage.com/coreglobal/Rea…ab/Realpage.cab
O16 - DPF: {4E888414-DB8F-11D1-9CD9-00C04F98436A} (Microsoft.WinRep) - https://webresponse.one.microsoft.com/oas/ActiveX/winrep.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co…b?1091890951998
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1122567084555
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061…all/xscan53.cab
O16 - DPF: {C02226EB-A5D7-4B1F-BD7E-635E46C2288D} (Toontown Installer ActiveX Control) - http://download.toontown.com/sv1.0.14.47/ttinst.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/as…rl/SymAData.cab
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - F:\bin\iPodService.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

____________________________________________________________________


———————————————————
ewido security suite - Scan report
———————————————————

+ Created on: 3:09:45 PM, 8/12/2005
+ Report-Checksum: 2B7F772D

+ Scan result:

HKU\S-1-5-21-1801674531-789336058-854245398-1011\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{00000010-6F7D-442C-93E3-4A4827C2E4C8} -> Spyware.InternetOptimizer : Cleaned with backup
HKU\S-1-5-21-1801674531-789336058-854245398-1011\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{0019C3E2-DD48-4A6D-ABCD-8D32436323D9} -> Spyware.BookedSpace : Cleaned with backup
HKU\S-1-5-21-1801674531-789336058-854245398-1011\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{016235BE-59D4-4CEB-ADD5-E2378282A1D9} -> Spyware.AproposMedia : Cleaned with backup
HKU\S-1-5-21-1801674531-789336058-854245398-1011\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{01F44A8A-8C97-4325-A378-76E68DC4AB2E} -> Spyware.IEPlugin : Cleaned with backup
HKU\S-1-5-21-1801674531-789336058-854245398-1011\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{10E42047-DEB9-4535-A118-B3F6EC39B807} -> Spyware.SideFind : Cleaned with backup
HKU\S-1-5-21-1801674531-789336058-854245398-1011\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{86227D9C-0EFE-4F8A-AA55-30386A3F5686} -> Spyware.YourSiteBar : Cleaned with backup
HKU\S-1-5-21-1801674531-789336058-854245398-1011\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{8F4E5661-F99E-4B3E-8D85-0EA71C0748E4} -> Spyware.MoneyTree : Cleaned with backup
HKU\S-1-5-21-1801674531-789336058-854245398-1011\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{A3FDD654-A057-4971-9844-4ED8E67DBBB8} -> Spyware.ISTBar : Cleaned with backup
HKU\S-1-5-21-1801674531-789336058-854245398-1011\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{AEECBFDA-12FA-4881-BDCE-8C3E1CE4B344} -> Spyware.BargainBuddy : Cleaned with backup
HKU\S-1-5-21-1801674531-789336058-854245398-1011\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{CE188402-6EE7-4022-8868-AB25173A3E14} -> Spyware.BargainBuddy : Cleaned with backup
HKU\S-1-5-21-1801674531-789336058-854245398-1011\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{F4E04583-354E-4076-BE7D-ED6A80FD66DA} -> Spyware.BargainBuddy : Cleaned with backup
HKU\S-1-5-21-1801674531-789336058-854245398-1011\Software\Mvu -> Spyware.Delfin : Cleaned with backup
C:\Documents and Settings\Keri\Desktop\l2mfix\backup.zip/lgtwn11n.dll -> Spyware.Look2Me : Cleaned with backup
C:\Documents and Settings\Keri\Desktop\l2mfix\backup.zip/danmpntw.dll -> Spyware.Look2Me : Cleaned with backup
C:\Documents and Settings\Keri\Desktop\l2mfix\backup.zip/wispdmoe.dll -> Spyware.Look2Me : Cleaned with backup
C:\Documents and Settings\Keri\Desktop\l2mfix\backup.zip/kvd101b.dll -> Spyware.Look2Me : Cleaned with backup
C:\Documents and Settings\Keri\Desktop\l2mfix\backup.zip/kadro.dll -> Spyware.Look2Me : Cleaned with backup
C:\Documents and Settings\Keri\Desktop\l2mfix\backup.zip/mkdocs.dll -> Spyware.Look2Me : Cleaned with backup
C:\Documents and Settings\Keri\Desktop\l2mfix\backup.zip/rwcss.dll -> Spyware.Look2Me : Cleaned with backup
C:\Documents and Settings\Keri\Desktop\l2mfix\backup.zip/FP20ENU.DLL -> Spyware.Look2Me : Cleaned with backup
C:\Documents and Settings\Keri\Desktop\l2mfix\backup.zip/svndmail.dll -> Spyware.Look2Me : Cleaned with backup
C:\Documents and Settings\Keri\Desktop\l2mfix\backup.zip/LBAIPWR.DLL -> Spyware.Look2Me : Cleaned with backup
C:\Documents and Settings\Keri\Desktop\l2mfix\backup.zip/SvmRedir.dll -> Spyware.Look2Me : Cleaned with backup
C:\Documents and Settings\Keri\Desktop\l2mfix\backup.zip/rocns4.dll -> Spyware.Look2Me : Cleaned with backup
C:\Documents and Settings\Keri\Desktop\l2mfix\backup.zip/cymcat.dll -> Spyware.Look2Me : Cleaned with backup
C:\Documents and Settings\Keri\Desktop\l2mfix\backup.zip/rGsapi32.dll -> Spyware.Look2Me : Cleaned with backup
C:\Documents and Settings\Keri\Desktop\l2mfix\backup.zip/mmjetoledb40.dll -> Spyware.Look2Me : Cleaned with backup
C:\Documents and Settings\Keri\Desktop\l2mfix\backup.zip/rXsmontr.dll -> Spyware.Look2Me : Cleaned with backup
C:\Documents and Settings\Keri\Desktop\l2mfix\backup.zip/guard.tmp -> Spyware.Look2Me : Cleaned with backup
C:\Documents and Settings\Keri\Cookies\keri@valueclick[2].txt -> Spyware.Cookie.Valueclick : Cleaned with backup
C:\Documents and Settings\Keri\Cookies\keri@atdmt[1].txt -> Spyware.Cookie.Atdmt : Cleaned with backup
C:\Documents and Settings\Keri\Cookies\[removed][2].txt -> Spyware.Cookie.Yieldmanager : Cleaned with backup
C:\Documents and Settings\Keri\Cookies\keri@hitbox[1].txt -> Spyware.Cookie.Hitbox : Cleaned with backup
C:\Documents and Settings\Keri\Cookies\[removed][2].txt -> Spyware.Cookie.Hitbox : Cleaned with backup


::Report End
Post #18
All is not lost….

These efforts make me believe that something else is lurking that re-installs the bug after a reboot.

The most common place for these "ghosts" to hide is "temp" file areas.

So lets' explore that avenue.

Download CleanUp
Install the program, dont run it yet, we will later.

Boot in "safe" mode.

CLOSE ALL WINDOWS (even this one) AND PROGRAMS!!!!
Run Hijack This!
Click "Do a systen scan only".
Then "check" the box to the left of these item(s):

O4 - HKLM\..\Run: [KavSvc] C:\WINDOWS\system32\pmjaar.exe reg_run


Find and delete:

C:\WINDOWS\system32\pmjaar.exe <— file

Some malware files may be "hidden".
Be sure to show hidden files when looking for these file(s) and/or folder(s).

Now run the CleanUp program:

*IMPORTANT NOTE*
CleanUp deletes EVERYTHING out of your temp/temporary folders, it does not make backups.
If you have any documents or programs that are saved in any Temporary Folders, please make a backup of these before running CleanUp

Running CleanUp
  • Start CleanUp by double-clicking the icon on your desktop (or from the Start > All Programs menu).
  • When CleanUp starts go to the Options button (right side of CleanUp screen)
  • Move the arrow down to "Custom CleanUp!"
  • Now place a checkmark next to the following (Make sure nothing else is checked!):
    • Delete Cookies
      This is optional, if you leave the box checked it will remove all of your cookies, at this point removing cookies is a good idea
    • Empty Recycle Bins
    • Delete Prefetch files
    • Cleanup! All Users
  • Click OK
  • Then click on the CleanUp button. This will take a short while, let it do its thing.
  • When asked to reboot system select No
  • Close CleanUp

    • Reboot in normal mode and make/post a new log file.

    :)
Post #19
Sorry, but it is still there. I think it really likes me!!



Logfile of HijackThis v1.99.1
Scan saved at 3:59:34 PM, on 8/12/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\NETGEAR\WG511\Utility\WG511WLU.exe
C:\Program Files\Browser Mouse\mouse32a.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\system32\LXSUPMON.EXE
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\Muiltmedia keyboard utility\1.1\KbdAp32A.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\pmjaar.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Handspring\HOTSYNC.EXE
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\System32\tcpsvcs.exe
C:\WINDOWS\System32\snmp.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\unzipped\hijackthis[1]\HijackThis.exe
F:\bin\iPodService.exe
C:\WINDOWS\system32\wuauclt.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
O4 - HKLM\..\Run: [WG511WLU] C:\Program Files\NETGEAR\WG511\Utility\WG511WLU.exe
O4 - HKLM\..\Run: [Tweak UI] RUNDLL32.EXE TWEAKUI.CPL,TweakMeUp
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [FLMOFFICE4DMOUSE] C:\Program Files\Browser Mouse\mouse32a.exe
O4 - HKLM\..\Run: [FLMK08KB] C:\Program Files\Muiltmedia keyboard utility\1.1\MMKEYBD.EXE
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [LXSUPMON] C:\WINDOWS\system32\LXSUPMON.EXE RUN
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\Run: [KavSvc] C:\WINDOWS\system32\pmjaar.exe reg_run
O4 - Startup: PowerReg SchedulerV2.exe
O4 - Startup: HotSync Manager.lnk = C:\Program Files\Handspring\HOTSYNC.EXE
O4 - Startup: PowerReg Scheduler.exe
O4 - Global Startup: Quicken Startup.lnk.disabled
O4 - Global Startup: Billminder.lnk.disabled
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: @C:\Program Files\Failsafe\GuardIE\PnIE.dll,-100 - {BDD75188-2FC0-4099-909F-AA8D432BE037} - C:\Program Files\Failsafe\GuardIE\PnIE.dll (file missing)
O9 - Extra 'Tools' menuitem: @C:\Program Files\Failsafe\GuardIE\PnIE.dll,-100 - {BDD75188-2FC0-4099-909F-AA8D432BE037} - C:\Program Files\Failsafe\GuardIE\PnIE.dll (file missing)
O15 - Trusted Zone: http://*.realpage.com
O16 - DPF: Yahoo! Literati - http://download.games.yahoo.com/games/clients/y/tt3_x.cab
O16 - DPF: Yahoo! Pool 2 - http://download.games.yahoo.com/games/clients/y/pote_x.cab
O16 - DPF: {01010E00-5E80-11D8-9E86-0007E96C65AE} (SupportSoft SmartIssue) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsi.cab
O16 - DPF: {01012101-5E80-11D8-9E86-0007E96C65AE} (SupportSoft Script Runner Class) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsr.cab
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - https://www-secure.symantec.com/techsupp/asa/LSSupCtl.cab
O16 - DPF: {4208FB4D-4E53-4F5A-BF7A-3E047DDB5281} (ActiveX Control) - http://www.icannnews.com/app/ST/ActiveX.ocx
O16 - DPF: {4AEF8AEE-3DE8-4B69-8B6E-6353B6C59B50} (RealPage Web Objects) - http://onesite.realpage.com/coreglobal/Rea…ab/Realpage.cab
O16 - DPF: {4E888414-DB8F-11D1-9CD9-00C04F98436A} (Microsoft.WinRep) - https://webresponse.one.microsoft.com/oas/ActiveX/winrep.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co…b?1091890951998
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1122567084555
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061…all/xscan53.cab
O16 - DPF: {C02226EB-A5D7-4B1F-BD7E-635E46C2288D} (Toontown Installer ActiveX Control) - http://download.toontown.com/sv1.0.14.47/ttinst.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/as…rl/SymAData.cab
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - F:\bin\iPodService.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
Post #21
Here ya go… Good luck and sorry this is taking so long.. PLEASE NOTE THAT ALL FILES FOUND BY THIS METHOD ARE NOT BAD FILES, There WILL be LEGIT FILES LISTED PLEASE BE CAREFUL WHILE FIXING. IF YOU ARE UNSURE OF WHAT IT IS LEAVE THEM ALONE. some examples are MRT.EXE NTDLL.DLL. »»»»»»»»»»»»»»»»»»»»»»»» Files found »»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»» * web-nex C:\WINDOWS\System32\DATADX.DLL * web-nex C:\WINDOWS\System32\IUPKKRR.DLL * web-nex C:\WINDOWS\System32\SNWKK.DLL * winsync C:\WINDOWS\System32\DATADX.DLL * rec2_run C:\WINDOWS\System32\DATADX.DLL * web-nex C:\WINDOWS\ZKONN.DLL * KavSvc C:\WINDOWS\System32\IUPKKRR.DLL * KavSvc C:\WINDOWS\System32\SNWKK.DLL * datadx.dll C:\WINDOWS\System32\DATADX.DLL »»»»»»»»»»»»»»»»»»»»»»»» Packed files »»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»» * UPX! C:\WINDOWS\SS3UNSTL.EXE * UPX! C:\WINDOWS\MEMORY.DMP * UPX! C:\WINDOWS\RMAGEN~1.DLL * UPX! C:\WINDOWS\TSC.EXE * UPX! C:\WINDOWS\VSAPI32.DLL * aspack C:\WINDOWS\System32\MRT.EXE * aspack C:\WINDOWS\System32\NTDLL.DLL * aspack C:\WINDOWS\MEMORY.DMP * aspack C:\WINDOWS\JACKAN~1.SCR * aspack C:\WINDOWS\HALLOW~3.SCR * aspack C:\WINDOWS\VSAPI32.DLL * ASProtect C:\WINDOWS\MEMORY.DMP »»»»»»»»»»»»»»»»»»»»»»»» startup files»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»» * exe C:\docume~1\alluse~1\startm~1\programs\startup\ITKA.EXE »»»»»»»»»»»»»»»»»»»»»»»» Checking Global Startup »»»»»»»»»»»»»»»»»»»»»» (fstarts by IMM - test ver. 0.001) NOT using address check – 0x7c90df5e Global Startup: C:\Documents and Settings\All Users\Start Menu\Programs\Startup . .. desktop.ini Quicken Startup.lnk.disabled Billminder.lnk.disabled itka.exe User Startup: C:\Documents and Settings\Keri\Start Menu\Programs\Startup . .. desktop.ini PowerReg SchedulerV2.exe HotSync Manager.lnk PowerReg Scheduler.exe
Post #22
Well… It's not a "magic bullet", but maybe we can finally put this Qoologic beast out the door.

CLOSE ALL WINDOWS (even this one) AND PROGRAMS!!!!
Run Hijack This!
Click "Do a systen scan only".
Then "check" the box to the left of these item(s):

O4 - HKLM\..\Run: [KavSvc] C:\WINDOWS\system32\pmjaar.exe reg_run

Then click "Fix checked and close Hijack This!.

Copy the file names in the quote box below to the clipboard by highlighting them and pressing
C (hold the key down, then press C):

C:\WINDOWS\System32\DATADX.DLL
C:\WINDOWS\System32\IUPKKRR.DLL
C:\WINDOWS\system32\pmjaar.exe
C:\WINDOWS\System32\SNWKK.DLL
C:\WINDOWS\MEMORY.DMP
C:\WINDOWS\SS3UNSTL.EXE
C:\WINDOWS\ZKONN.DLL
C:\Documents and Settings\All Users\Start Menu\Programs\Startup\ITKA.EXE


Run Killbox.

In Killbox select "Delete on Reboot".

Click File (in the upper left of Killbox), and choose "Paste from Clipboard".

Click the red dot with the white X in it, in the upper right of Killbox, then click "Yes", and "Yes" again.

After the reboot, "copy/paste" a new log file into this thread. :)
Post #23
It looks like you may have done it (??) If it looks like it to you , do you now why my quick launch toolbar will no longer work. I get an error when I try to active it. It was working before we started this whole process.





Logfile of HijackThis v1.99.1
Scan saved at 10:42:12 PM, on 8/12/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\System32\tcpsvcs.exe
C:\WINDOWS\System32\snmp.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\NETGEAR\WG511\Utility\WG511WLU.exe
C:\Program Files\Browser Mouse\mouse32a.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\LXSUPMON.EXE
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\Muiltmedia keyboard utility\1.1\KbdAp32A.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Handspring\HOTSYNC.EXE
F:\bin\iPodService.exe
C:\WINDOWS\system32\wuauclt.exe
C:\unzipped\hijackthis[1]\HijackThis.exe
C:\WINDOWS\system32\cidaemon.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
O4 - HKLM\..\Run: [WG511WLU] C:\Program Files\NETGEAR\WG511\Utility\WG511WLU.exe
O4 - HKLM\..\Run: [Tweak UI] RUNDLL32.EXE TWEAKUI.CPL,TweakMeUp
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [FLMOFFICE4DMOUSE] C:\Program Files\Browser Mouse\mouse32a.exe
O4 - HKLM\..\Run: [FLMK08KB] C:\Program Files\Muiltmedia keyboard utility\1.1\MMKEYBD.EXE
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [LXSUPMON] C:\WINDOWS\system32\LXSUPMON.EXE RUN
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - Startup: PowerReg SchedulerV2.exe
O4 - Startup: HotSync Manager.lnk = C:\Program Files\Handspring\HOTSYNC.EXE
O4 - Startup: PowerReg Scheduler.exe
O4 - Global Startup: Quicken Startup.lnk.disabled
O4 - Global Startup: Billminder.lnk.disabled
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: @C:\Program Files\Failsafe\GuardIE\PnIE.dll,-100 - {BDD75188-2FC0-4099-909F-AA8D432BE037} - C:\Program Files\Failsafe\GuardIE\PnIE.dll (file missing)
O9 - Extra 'Tools' menuitem: @C:\Program Files\Failsafe\GuardIE\PnIE.dll,-100 - {BDD75188-2FC0-4099-909F-AA8D432BE037} - C:\Program Files\Failsafe\GuardIE\PnIE.dll (file missing)
O15 - Trusted Zone: http://*.realpage.com
O16 - DPF: Yahoo! Literati - http://download.games.yahoo.com/games/clients/y/tt3_x.cab
O16 - DPF: Yahoo! Pool 2 - http://download.games.yahoo.com/games/clients/y/pote_x.cab
O16 - DPF: {01010E00-5E80-11D8-9E86-0007E96C65AE} (SupportSoft SmartIssue) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsi.cab
O16 - DPF: {01012101-5E80-11D8-9E86-0007E96C65AE} (SupportSoft Script Runner Class) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsr.cab
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - https://www-secure.symantec.com/techsupp/asa/LSSupCtl.cab
O16 - DPF: {4208FB4D-4E53-4F5A-BF7A-3E047DDB5281} (ActiveX Control) - http://www.icannnews.com/app/ST/ActiveX.ocx
O16 - DPF: {4AEF8AEE-3DE8-4B69-8B6E-6353B6C59B50} (RealPage Web Objects) - http://onesite.realpage.com/coreglobal/Rea…ab/Realpage.cab
O16 - DPF: {4E888414-DB8F-11D1-9CD9-00C04F98436A} (Microsoft.WinRep) - https://webresponse.one.microsoft.com/oas/ActiveX/winrep.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co…b?1091890951998
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1122567084555
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061…all/xscan53.cab
O16 - DPF: {C02226EB-A5D7-4B1F-BD7E-635E46C2288D} (Toontown Installer ActiveX Control) - http://download.toontown.com/sv1.0.14.47/ttinst.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/as…rl/SymAData.cab
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - F:\bin\iPodService.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
Post #24
SUCCESS!!!!!

:D

Try this to get the Quick Launch Toolbar:

Bring back the Quicklaunch toolbar

Let me know if that works.
:)

Items you may wish to consider to harden your defenses against future infections:

Read "How did I get infected in the first place?"

Download/install IE-Spyad

IE-Spyad puts over 4000 known malicious web sites into IE's "restricted zone" to help prevent you from getting infected.

Check your browser settings at Qualsys.com

A series of "tests" (and suggested fixes) to help tweak IE's settings to help prevent infections when surfing the web.

Follow safe Internet practices:

1. Keep your virus definitions up to date, and scan your system regularly.

2. Don't open email, or download attachments from unrecognized email addresses.

3. Be careful when downloading email attachments, EVEN FROM PEOPLE YOU KNOW! Many virii, worms, and trojans infect a persons system then immeadiately spread themselves to the people in the infected persons addressbook via email attachments.

4. Be careful downloading files from the Internet. Scan all downloaded files with a reliable UP-TO-DATE antivirus program. Scan "zip" files BEFORE unzipping, and scan all unzipped files BEFORE USING THEM.

5. Keep your Windows and IE current with all the latest patches and updates.

Post #25
when I try to open the quick launch toolbar I get a red x that says cannot create toolbar. I loaded the ie-spyed, so hopefully this will not get this bad again. Any help with the tollbar would be appreciated.
Post #26
I was able to get my quick launch working again by using the following tool, but one other thing that was occuring before and I am not sure why. When I click on my internet explorer shortcut on the quick launch toolbar it goes to 1.0.0.0.0. instead of my home page. If I delete the short cut and readd it, it does the same thing. Any ideas on this??







http://www.kellys-korner-xp.com/taskbarplus!.htm
Post #27
Try this:

1. Start IE and go to your home page

2. At the top of the IE page click on:

Tools –> Internet Options

3. At the top of the dialogue box that appears, the address of your home page should be in it. Under that there is a button Use current (should set IE home page to the one you are on). Click that then Apply then OK.

Give that a try.
:)
Post #28
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