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Help clean my computer

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Post #1
I suspect that my computer has been infected by malware that prevent me from accessing to certain websites. Please help. Here is my log. TQ.

Logfile of HijackThis v1.99.1
Scan saved at 09:23:35 AM, on 09/08/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\system32\slserv.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\PROGRA~1\NORTON~1\navapw32.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\system32\rundll32.exe
C:\windows\system32\rlvknlg.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\WINDOWS\system32\slrundll.exe
C:\Documents and Settings\MYPC12\Desktop\HijackThis folder\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\MYPC12\Application Data\Mozilla\Profiles\default\tg66szcf.slt\prefs.js)
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\ycomp5_5_7_0.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: URLLink Class - {4A2AACF3-ADF6-11D5-98A9-00E018981B9E} - C:\Program Files\NewDotNet\newdotnet6_38.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\ycomp5_5_7_0.dll
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [New.net Startup] rundll32 C:\PROGRA~1\NEWDOT~1\NEWDOT~2.DLL,NewDotNetStartup -s
O4 - HKLM\..\Run: [OSS] C:\windows\system32\rlvknlg.exe -boot
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O12 - Plugin for .xml: C:\Program Files\Netscape\Netscape Browser\PLUGINS\npTrident.dll
O17 - HKLM\System\CCS\Services\Tcpip\..\{A4B2FDA5-0423-409C-9BF9-51163667030C}: NameServer = 202.188.0.133 202.188.1.5
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: SmartLinkService (SLService) - - C:\WINDOWS\SYSTEM32\slserv.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
Post #2
Open control panel then add/remove programs and look for New.Net or NewDot.Net and remove.


Please download the trial version of Ewido Security Suite here:
http://www.ewido.net/en/download/

Install it, and update the definitions to the newest files.

Next, please reboot your computer in Safe Mode by doing the following:
1) Restart your computer
2) After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
3) Instead of Windows loading as normal, a menu should appear
4) Select the first option, to run Windows in Safe Mode.

Then please run Ewido, and run a full scan. Save the logfile from the scan.

Restart your computer in normal mode and please post a new HijackThis log, as well as the log from the Ewido scan.
Post #3
I have followed all your advice. Here are the log reports that you request. Please advise me. TQ.

Logfile of HijackThis v1.99.1
Scan saved at 09:17:50 AM, on 15/08/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\system32\slserv.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\PROGRA~1\NORTON~1\navapw32.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\MYPC12\Desktop\HijackThis folder\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\MYPC12\Application Data\Mozilla\Profiles\default\tg66szcf.slt\prefs.js)
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\ycomp5_5_7_0.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\ycomp5_5_7_0.dll
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .xml: C:\Program Files\Netscape\Netscape Browser\PLUGINS\npTrident.dll
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: SmartLinkService (SLService) - - C:\WINDOWS\SYSTEM32\slserv.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

———————————————————
ewido security suite - Scan report
———————————————————

+ Created on: 09:06:07 AM, 15/08/2005
+ Report-Checksum: B548184F

+ Scan result:

HKU\S-1-5-21-1343024091-1965331169-725345543-1003\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{00A6FAF1-072E-44CF-8957-5838F569A31D} -> Spyware.MyWebSearch : Cleaned with backup
HKU\S-1-5-21-1343024091-1965331169-725345543-1003\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{0191ABF4-9421-435E-9FFD-CD827A2A82D8} -> Dialer.Generic : Cleaned with backup
HKU\S-1-5-21-1343024091-1965331169-725345543-1003\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{07B18EA1-A523-4961-B6BB-170DE4475CCA} -> Spyware.MyWebSearch : Cleaned with backup
HKU\S-1-5-21-1343024091-1965331169-725345543-1003\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} -> Spyware.PopularScreensavers : Cleaned with backup
HKU\S-1-5-21-1343024091-1965331169-725345543-1003\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{4A2AACF3-ADF6-11D5-98A9-00E018981B9E} -> Spyware.NewDotNet : Cleaned with backup
HKU\S-1-5-21-1343024091-1965331169-725345543-1003\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{50A28604-52F2-11D6-8F0F-5254AB11D5C2} -> Dialer.Generic : Cleaned with backup
:mozilla.6:C:\Documents and Settings\MYPC12\Application Data\Mozilla\Profiles\default\tg66szcf.slt\cookies.txt -> Spyware.Cookie.2o7 : Cleaned with backup
:mozilla.7:C:\Documents and Settings\MYPC12\Application Data\Mozilla\Profiles\default\tg66szcf.slt\cookies.txt -> Spyware.Cookie.2o7 : Cleaned with backup
:mozilla.8:C:\Documents and Settings\MYPC12\Application Data\Mozilla\Profiles\default\tg66szcf.slt\cookies.txt -> Spyware.Cookie.2o7 : Cleaned with backup
:mozilla.9:C:\Documents and Settings\MYPC12\Application Data\Mozilla\Profiles\default\tg66szcf.slt\cookies.txt -> Spyware.Cookie.2o7 : Cleaned with backup
:mozilla.11:C:\Documents and Settings\MYPC12\Application Data\Mozilla\Profiles\default\tg66szcf.slt\cookies.txt -> Spyware.Cookie.Casalemedia : Cleaned with backup
:mozilla.12:C:\Documents and Settings\MYPC12\Application Data\Mozilla\Profiles\default\tg66szcf.slt\cookies.txt -> Spyware.Cookie.Casalemedia : Cleaned with backup
:mozilla.13:C:\Documents and Settings\MYPC12\Application Data\Mozilla\Profiles\default\tg66szcf.slt\cookies.txt -> Spyware.Cookie.Casalemedia : Cleaned with backup
:mozilla.14:C:\Documents and Settings\MYPC12\Application Data\Mozilla\Profiles\default\tg66szcf.slt\cookies.txt -> Spyware.Cookie.Ru4 : Cleaned with backup
:mozilla.15:C:\Documents and Settings\MYPC12\Application Data\Mozilla\Profiles\default\tg66szcf.slt\cookies.txt -> Spyware.Cookie.Ru4 : Cleaned with backup
:mozilla.16:C:\Documents and Settings\MYPC12\Application Data\Mozilla\Profiles\default\tg66szcf.slt\cookies.txt -> Spyware.Cookie.Ru4 : Cleaned with backup
:mozilla.7:C:\Documents and Settings\MYPC12\Application Data\Netscape\NSB\Profiles\i90s41aj.default\cookies.txt -> Spyware.Cookie.Doubleclick : Cleaned with backup
:mozilla.10:C:\Documents and Settings\MYPC12\Application Data\Netscape\NSB\Profiles\i90s41aj.default\cookies.txt -> Spyware.Cookie.2o7 : Cleaned with backup
:mozilla.13:C:\Documents and Settings\MYPC12\Application Data\Netscape\NSB\Profiles\i90s41aj.default\cookies.txt -> Spyware.Cookie.Advertising : Cleaned with backup
:mozilla.14:C:\Documents and Settings\MYPC12\Application Data\Netscape\NSB\Profiles\i90s41aj.default\cookies.txt -> Spyware.Cookie.Advertising : Cleaned with backup
C:\Documents and Settings\MYPC12\Cookies\[removed][2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\MYPC12\Cookies\[removed][1].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\MYPC12\Cookies\[removed][2].txt -> Spyware.Cookie.Yieldmanager : Cleaned with backup
C:\Documents and Settings\MYPC12\Cookies\[removed][1].txt -> Spyware.Cookie.Specificclick : Cleaned with backup
C:\Documents and Settings\MYPC12\Cookies\[removed][2].txt -> Spyware.Cookie.Pointroll : Cleaned with backup
C:\Documents and Settings\MYPC12\Cookies\mypc12@burstnet[2].txt -> Spyware.Cookie.Burstnet : Cleaned with backup
C:\Documents and Settings\MYPC12\Cookies\mypc12@centrport[2].txt -> Spyware.Cookie.Centrport : Cleaned with backup
C:\Documents and Settings\MYPC12\Cookies\mypc12@doubleclick[1].txt -> Spyware.Cookie.Doubleclick : Cleaned with backup
C:\Documents and Settings\MYPC12\Cookies\mypc12@fastclick[2].txt -> Spyware.Cookie.Fastclick : Cleaned with backup
C:\Documents and Settings\MYPC12\Cookies\mypc12@hypertracker[1].txt -> Spyware.Cookie.Hypertracker : Cleaned with backup
C:\Documents and Settings\MYPC12\Cookies\[removed][1].txt -> Spyware.Cookie.Itrack : Cleaned with backup
C:\Documents and Settings\MYPC12\Cookies\[removed][1].txt -> Spyware.Cookie.Overture : Cleaned with backup
C:\Documents and Settings\MYPC12\Cookies\mypc12@trafficmp[1].txt -> Spyware.Cookie.Trafficmp : Cleaned with backup
C:\Documents and Settings\MYPC12\Cookies\[removed][2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\MYPC12\Cookies\[removed][2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\MYPC12\Cookies\[removed][2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\WINDOWS\NDNuninstall6_38.exe -> Spyware.NewDotNet : Cleaned with backup
C:\WINDOWS\system32\rk.bin -> Spyware.RK : Cleaned with backup


::Report End
Post #6
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Make sure you use proper prevention to keep from having problems occur to your computer in the future.

Coyote's Installed programs for prevention:

http://forums.tomcoyote.org/index.php?showtopic=31418

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