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Spyware / Malware / Virus Removal

Malware that Ad-Aware and Spybot Won't Fix

3 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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Post #1
I've tried Ad-Aware and Spybot and they can't kill the spyware on my daughter's PC. Since I'm a CIO by profession, this is not only annoying but embarrassing. My smart guys in the computer room say if Shredder wouldn't kill it it's time to format. My kid's got too many programs loaded on her PC to do that. A reformat takes a week to recover from–after reloading all her favorite settings and programs. Popups and Internet Explorer pages opening on their own are killing me.

Here's the log from HijackThis (version 1.99.0.1:

Logfile of HijackThis v1.99.1
Scan saved at 9:06:07 PM, on 7/20/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\NavNT\defwatch.exe
C:\WINDOWS\system32\cba\pds.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\NavNT\rtvscan.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\cba\xfr.exe
C:\WINDOWS\system32\MsgSys.EXE
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe
C:\Program Files\NavNT\vptray.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\kdx\KHost.exe
C:\Program Files\AutoUpdate\AutoUpdate.exe
C:\WINDOWS\system32\drprdsvr.exe
C:\WINDOWS\system\trwqnp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\AIM\aim.exe
C:\PROGRA~1\Ahead\Ahead\data\xtras\mssysmgr.exe
C:\WINDOWS\system32\dpcbact.exe
C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe
C:\Program Files\America Online 9.0\aoltray.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\AOL COMPANION\COMPANION.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Aprps\CxtPls.exe
C:\HJT\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.bobthebuilder.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = about:blank
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O1 - Hosts: 64.91.255.87 www.dcsresearch.com
O2 - BHO: CExtension Object - {0019C3E2-DD48-4A6D-ABCD-8D32436323D9} - C:\WINDOWS\cfgmgr52.dll
O2 - BHO: (no name) - {016235BE-59D4-4CEB-ADD5-E2378282A1D9} - C:\Program Files\Aprps\cxtpls.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AOL Spyware Protection] "C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe"
O4 - HKLM\..\Run: [vptray] C:\Program Files\NavNT\vptray.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [kdx] C:\WINDOWS\kdx\KHost.exe
O4 - HKLM\..\Run: [Windows IPv6 Drivers] wipv6.exe
O4 - HKLM\..\Run: [PSof1] C:\WINDOWS\system32\PSof1.exe
O4 - HKLM\..\Run: [VBouncer] C:\PROGRA~1\VBouncer\VirtualBouncer.exe
O4 - HKLM\..\Run: [checkrun] C:\windows\system32\elitemfu32.exe
O4 - HKLM\..\Run: [cfgmgr52] RunDLL32.EXE C:\WINDOWS\cfgmgr52.dll,DllRun
O4 - HKLM\..\Run: [exp] C:\WINDOWS\system32\exp
O4 - HKLM\..\Run: [C:\WINDOWS\VCMnet11.exe] C:\WINDOWS\VCMnet11.exe
O4 - HKLM\..\Run: [AutoUpdater] "C:\Program Files\AutoUpdate\AutoUpdate.exe"
O4 - HKLM\..\Run: [7FFk36V] drprdsvr.exe
O4 - HKLM\..\RunServices: [Windows IPv6 Drivers] wipv6.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [PhotoShow Deluxe Media Manager] C:\PROGRA~1\Ahead\Ahead\data\xtras\mssysmgr.exe
O4 - HKCU\..\Run: [Windows IPv6 Drivers] wipv6.exe
O4 - HKCU\..\Run: [MowqRWZ8j] dpcbact.exe
O4 - HKCU\..\Run: [180ClientStubInstall] "C:\temp\stubinstaller6480.exe"
O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe"
O4 - HKCU\..\RunServices: [Windows IPv6 Drivers] wipv6.exe
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra button: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O9 - Extra 'Tools' menuitem: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Broken Internet access because of LSP provider 'connwsp.dll' missing
O15 - Trusted IP range: 198.162.1.100
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/…b?1120275525734
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1120352852175
O16 - DPF: {972BB342-14A7-4660-83C1-51DDBEE171DB} - http://www.pacimedia.com/install/pcs_0016.exe
O16 - DPF: {D719897A-B07A-4C0C-AEA9-9B663A28DFCB} (iTunesDetector Class) - http://ax.phobos.apple.com.edgesuite.net/d…/ITDetector.cab
O16 - DPF: {F54C1137-5E34-4B95-95A5-BA56D4D8D743} (Secure Delivery) - http://moviefone.kontiki.com/securedelivery/main/kdx.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: AOL Spyware Protection Service (AOLService) - Unknown owner - C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\\aolserv.exe
O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\NavNT\defwatch.exe
O23 - Service: Intel File Transfer - Intel® Corporation - C:\WINDOWS\system32\cba\xfr.exe
O23 - Service: Intel PDS - Intel® Corporation - C:\WINDOWS\system32\cba\pds.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: Norton AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\Program Files\NavNT\rtvscan.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: System Startup Service (SvcProc) - Unknown owner - C:\WINDOWS\svcproc.exe (file missing)
Post #2
Greetings and welcome to TomCoyote.org!

Please try Spybot & Adaware once more with these settings:

Configure Adaware

Configure Spybot

Reboot after running each program.

Try as many of these free virus scans as you can stand:

Trend-Micro Housecall

Panda Activescan

Etrust Security Advisor

Choose "fix" or "clean".

Let them remove any infections found. Reboot after each scan.

When finished, "copy/paste" a new log file into this thread. :)

A word of caution

I see at least one information stealing worm active in the log.

Any confidential information stored on the machine may have been compromised.

O4 - HKLM\..\Run: [Windows IPv6 Drivers] wipv6.exe

That entry is this worm:

W32/Sdbot-VJ
Post #3
OK. Over the past few days I've run all the programs instructed (Adaware, Spybot, Trend-Micro Housecall, Panda Activescan, and Etrust Security Advisor). I set them up as directed and ran them all multiple times. I'm now coming up clean on all of them–as well as Norton AV–and the spyware is GREATLY reduced, although not gone altogether. The lastest Hijack log is below.

Logfile of HijackThis v1.99.1
Scan saved at 4:57:13 PM, on 7/23/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\NavNT\defwatch.exe
C:\WINDOWS\system32\cba\pds.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\Program Files\Common Files\Microsoft

Shared\VS7Debug\mdm.exe
C:\Program Files\NavNT\rtvscan.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\cba\xfr.exe
C:\WINDOWS\system32\MsgSys.EXE
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe
C:\Program Files\NavNT\vptray.exe
C:\Program Files\Roxio\Easy CD Creator

5\DirectCD\DirectCD.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\kdx\KHost.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\AIM\aim.exe
C:\PROGRA~1\Ahead\Ahead\data\xtras\mssysmgr.exe
C:\WINDOWS\system32\gpeiui.exe
C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe
C:\Program Files\America Online 9.0\aoltray.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Kodak\Kodak EasyShare

software\bin\EasyShare.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\AOL COMPANION\COMPANION.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\HJT\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet

Explorer\Main,Start Page = http://www.bobthebuilder.com/
R1 - HKCU\Software\Microsoft\Internet

Explorer\SearchURL,(Default) = about:blank
R1 -

HKCU\Software\Microsoft\Windows\CurrentVersion\Internet

Settings,ProxyOverride = localhost
O1 - Hosts: 64.91.255.87 www.dcsresearch.com
O2 - BHO: CExtension Object -

{0019C3E2-DD48-4A6D-ABCD-8D32436323D9} -

C:\WINDOWS\cfgmgr52.dll
O2 - BHO: (no name) -

{53707962-6F74-2D53-2644-206D7942484F} -

C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O4 - HKLM\..\Run: [IgfxTray]

C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds]

C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program

Files\Java\jre1.5.0_02\bin\jusched.exe
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common

Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program

Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AOL Spyware Protection]

"C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe"
O4 - HKLM\..\Run: [vptray] C:\Program

Files\NavNT\vptray.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program

Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [NeroFilterCheck]

C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program

Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [HP Software Update] "C:\Program

Files\HP\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [kdx] C:\WINDOWS\kdx\KHost.exe
O4 - HKLM\..\Run: [Windows IPv6 Drivers] wipv6.exe
O4 - HKLM\..\Run: [cfgmgr52] RunDLL32.EXE

C:\WINDOWS\cfgmgr52.dll,DllRun
O4 - HKLM\..\Run: [exp] C:\WINDOWS\system32\exp
O4 - HKLM\..\Run: [7FFk36V] hel42enu.exe
O4 - HKLM\..\RunServices: [Windows IPv6 Drivers]

wipv6.exe
O4 - HKCU\..\Run: [ctfmon.exe]

C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe

-cnetwait.odl
O4 - HKCU\..\Run: [PhotoShow Deluxe Media Manager]

C:\PROGRA~1\Ahead\Ahead\data\xtras\mssysmgr.exe
O4 - HKCU\..\Run: [Windows IPv6 Drivers] wipv6.exe
O4 - HKCU\..\Run: [MowqRWZ8j] gpeiui.exe
O4 - HKCU\..\Run: [PopUpStopperFreeEdition]

"C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe"
O4 - HKCU\..\RunServices: [Windows IPv6 Drivers]

wipv6.exe
O4 - Global Startup: America Online 9.0 Tray Icon.lnk =

C:\Program Files\America Online 9.0\aoltray.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk =

C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk =

C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O4 - Global Startup: Kodak EasyShare software.lnk =

C:\Program Files\Kodak\Kodak EasyShare

software\bin\EasyShare.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program

Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &AIM Search -

res://C:\Program Files\AIM

Toolbar\AIMBar.dll/aimsearch.htm
O8 - Extra context menu item: &Google Search -

res://c:\program

files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links -

res://c:\program

files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page -

res://c:\program

files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel

- res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages -

res://c:\program

files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English -

res://c:\program

files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) -

{08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program

Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console -

{08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program

Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra button: AOL Toolbar -

{4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program

Files\AOL Toolbar\toolbar.dll
O9 - Extra 'Tools' menuitem: AOL Toolbar -

{4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program

Files\AOL Toolbar\toolbar.dll
O9 - Extra button: AIM -

{AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program

Files\AIM\aim.exe
O9 - Extra button: Real.com -

{CD67F990-D8E9-11d2-98FE-00C0F0318AFE} -

C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger -

{FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program

Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger -

{FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program

Files\Messenger\msmsgs.exe
O10 - Broken Internet access because of LSP provider

'connwsp.dll' missing
O15 - Trusted IP range: [removed]
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C}

(WUWebControl Class) -

http://update.microsoft.com/windowsupdate/v6/V5Controls/

en/x86/client/wuweb_site.cab?1120275525734
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3}

(MUWebControl Class) -

http://update.microsoft.com/microsoftupdate/v6/V5Control

s/en/x86/client/muweb_site.cab?1120352852175
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61}

(HouseCall Control) -

http://a840.g.akamai.net/7/840/537/2004061001/housecall.

trendmicro.com/housecall/xscan53.cab
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103}

(WScanCtl Class) -

http://www3.ca.com/securityadvisor/virusinfo/webscan.cab
O16 - DPF: {972BB342-14A7-4660-83C1-51DDBEE171DB} -

http://www.pacimedia.com/install/pcs_0016.exe
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1}

(ActiveScan Installer Class) -

http://www.pandasoftware.com/activescan/as5/asinst.cab
O16 - DPF: {D719897A-B07A-4C0C-AEA9-9B663A28DFCB}

(iTunesDetector Class) -

http://ax.phobos.apple.com.edgesuite.net/detection/ITDet

ector.cab
O16 - DPF: {F54C1137-5E34-4B95-95A5-BA56D4D8D743}

(Secure Delivery) -

http://moviefone.kontiki.com/securedelivery/main/kdx.cab
O20 - Winlogon Notify: igfxcui -

C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: AOL Connectivity Service (AOL ACS) -

America Online, Inc. -

C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: AOL Spyware Protection Service

(AOLService) - Unknown owner -

C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\\aolserv.exe
O23 - Service: DefWatch - Symantec Corporation -

C:\Program Files\NavNT\defwatch.exe
O23 - Service: Intel File Transfer - Intel® Corporation

- C:\WINDOWS\system32\cba\xfr.exe
O23 - Service: Intel PDS - Intel® Corporation -

C:\WINDOWS\system32\cba\pds.exe
O23 - Service: Kodak Camera Connection Software

(KodakCCS) - Eastman Kodak Company -

C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: Norton AntiVirus Client (Norton AntiVirus

Server) - Symantec Corporation - C:\Program

Files\NavNT\rtvscan.exe
O23 - Service: Pml Driver HPZ12 - HP -

C:\WINDOWS\system32\HPZipm12.exe
Post #4
CLOSE ALL WINDOWS (even this one) AND PROGRAMS!!!!

Run Hijack This!
Click "Do a systen scan only".
Then "check" the box to the left of these item(s):

R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = about:blank

O1 - Hosts: 64.91.255.87 www.dcsresearch.com

O2 - BHO: CExtension Object - {0019C3E2-DD48-4A6D-ABCD-8D32436323D9} - C:\WINDOWS\cfgmgr52.dll

O4 - HKLM\..\Run: [Windows IPv6 Drivers] wipv6.exe

O4 - HKLM\..\Run: [cfgmgr52] RunDLL32.EXE C:\WINDOWS\cfgmgr52.dll,DllRun

O4 - HKLM\..\Run: [7FFk36V] hel42enu.exe

O4 - HKLM\..\RunServices: [Windows IPv6 Drivers] wipv6.exe

O4 - HKCU\..\Run: [Windows IPv6 Drivers] wipv6.exe

O4 - HKCU\..\Run: [MowqRWZ8j] gpeiui.exe

O4 - HKCU\..\RunServices: [Windows IPv6 Drivers] wipv6.exe

Then click "Fix checked".

Reboot in "safe" mode.

Find and delete:

c:\windows\cfgmgr52.dll <— file

c:\windows\system32\gpeiui.exe <— file

hel42enu.exe <— file

wipv6.exe <— file

Use windows explorer to find those last two.

Some malware files may be "hidden".
Be sure to show hidden files when looking for these file(s) and/or folder(s).

Reboot in normal mode and "copy/paste" a new log file into this thread. :)
Post #5
OK. I did as directed–with the exception of deleting wipv6.exe, which I couldn't find. Here's the newest Hijack log:

Logfile of HijackThis v1.99.1
Scan saved at 7:05:33 PM, on 7/23/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\NavNT\defwatch.exe
C:\WINDOWS\system32\cba\pds.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\Program Files\Common Files\Microsoft

Shared\VS7Debug\mdm.exe
C:\Program Files\NavNT\rtvscan.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\cba\xfr.exe
C:\WINDOWS\system32\MsgSys.EXE
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe
C:\Program Files\NavNT\vptray.exe
C:\Program Files\Roxio\Easy CD Creator

5\DirectCD\DirectCD.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\kdx\KHost.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\AIM\aim.exe
C:\PROGRA~1\Ahead\Ahead\data\xtras\mssysmgr.exe
C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe
C:\Program Files\America Online 9.0\aoltray.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Kodak\Kodak EasyShare

software\bin\EasyShare.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe
C:\HJT\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet

Explorer\Main,Start Page = http://www.bobthebuilder.com/
R1 -

HKCU\Software\Microsoft\Windows\CurrentVersion\Internet

Settings,ProxyOverride = localhost
O2 - BHO: (no name) -

{53707962-6F74-2D53-2644-206D7942484F} -

C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O4 - HKLM\..\Run: [IgfxTray]

C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds]

C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program

Files\Java\jre1.5.0_02\bin\jusched.exe
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common

Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program

Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AOL Spyware Protection]

"C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe"
O4 - HKLM\..\Run: [vptray] C:\Program

Files\NavNT\vptray.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program

Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [NeroFilterCheck]

C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program

Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [HP Software Update] "C:\Program

Files\HP\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [kdx] C:\WINDOWS\kdx\KHost.exe
O4 - HKLM\..\Run: [exp] C:\WINDOWS\system32\exp
O4 - HKCU\..\Run: [ctfmon.exe]

C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe

-cnetwait.odl
O4 - HKCU\..\Run: [PhotoShow Deluxe Media Manager]

C:\PROGRA~1\Ahead\Ahead\data\xtras\mssysmgr.exe
O4 - HKCU\..\Run: [PopUpStopperFreeEdition]

"C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe"
O4 - Global Startup: America Online 9.0 Tray Icon.lnk =

C:\Program Files\America Online 9.0\aoltray.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk =

C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk =

C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O4 - Global Startup: Kodak EasyShare software.lnk =

C:\Program Files\Kodak\Kodak EasyShare

software\bin\EasyShare.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program

Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &AIM Search -

res://C:\Program Files\AIM

Toolbar\AIMBar.dll/aimsearch.htm
O8 - Extra context menu item: &Google Search -

res://c:\program

files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links -

res://c:\program

files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page -

res://c:\program

files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel

- res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages -

res://c:\program

files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English -

res://c:\program

files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) -

{08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program

Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console -

{08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program

Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra button: AOL Toolbar -

{4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program

Files\AOL Toolbar\toolbar.dll
O9 - Extra 'Tools' menuitem: AOL Toolbar -

{4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program

Files\AOL Toolbar\toolbar.dll
O9 - Extra button: AIM -

{AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program

Files\AIM\aim.exe
O9 - Extra button: Real.com -

{CD67F990-D8E9-11d2-98FE-00C0F0318AFE} -

C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger -

{FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program

Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger -

{FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program

Files\Messenger\msmsgs.exe
O10 - Broken Internet access because of LSP provider

'connwsp.dll' missing
O15 - Trusted IP range: [removed]
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C}

(WUWebControl Class) -

http://update.microsoft.com/windowsupdate/v6/V5Controls/

en/x86/client/wuweb_site.cab?1120275525734
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3}

(MUWebControl Class) -

http://update.microsoft.com/microsoftupdate/v6/V5Control

s/en/x86/client/muweb_site.cab?1120352852175
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61}

(HouseCall Control) -

http://a840.g.akamai.net/7/840/537/2004061001/housecall.

trendmicro.com/housecall/xscan53.cab
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103}

(WScanCtl Class) -

http://www3.ca.com/securityadvisor/virusinfo/webscan.cab
O16 - DPF: {972BB342-14A7-4660-83C1-51DDBEE171DB} -

http://www.pacimedia.com/install/pcs_0016.exe
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1}

(ActiveScan Installer Class) -

http://www.pandasoftware.com/activescan/as5/asinst.cab
O16 - DPF: {D719897A-B07A-4C0C-AEA9-9B663A28DFCB}

(iTunesDetector Class) -

http://ax.phobos.apple.com.edgesuite.net/detection/ITDet

ector.cab
O16 - DPF: {F54C1137-5E34-4B95-95A5-BA56D4D8D743}

(Secure Delivery) -

http://moviefone.kontiki.com/securedelivery/main/kdx.cab
O20 - Winlogon Notify: igfxcui -

C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: AOL Connectivity Service (AOL ACS) -

America Online, Inc. -

C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: AOL Spyware Protection Service

(AOLService) - Unknown owner -

C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\\aolserv.exe
O23 - Service: DefWatch - Symantec Corporation -

C:\Program Files\NavNT\defwatch.exe
O23 - Service: Intel File Transfer - Intel® Corporation

- C:\WINDOWS\system32\cba\xfr.exe
O23 - Service: Intel PDS - Intel® Corporation -

C:\WINDOWS\system32\cba\pds.exe
O23 - Service: Kodak Camera Connection Software

(KodakCCS) - Eastman Kodak Company -

C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: Norton AntiVirus Client (Norton AntiVirus

Server) - Symantec Corporation - C:\Program

Files\NavNT\rtvscan.exe
O23 - Service: Pml Driver HPZ12 - HP -

C:\WINDOWS\system32\HPZipm12.exe
Post #6
Log looks good!! :thumbup:

This entry:

O15 - Trusted IP range: 198.162.1.100

Traces back to here:

OrgName:    East Kootenay Community College
OrgID:      EKCC
Address:    2700 College Way
City:      Cranbrook
StateProv:  BC
PostalCode: V1C5L7
Country:    CA


So, if you trust them it's OK.

Looks like you have this one beat!

GOD bless!!!!
M68 :)

Items you may wish to consider to harden your defenses against future infections:

Read "How did I get infected in the first place?"

Download/install IE-Spyad

IE-Spyad puts over 4000 known malicious web sites into IE's "restricted zone" to help prevent you from getting infected.

Check your browser settings at Qualsys.com

A series of "tests" (and suggested fixes) to help tweak IE's settings to help prevent infections when surfing the web.

Follow safe Internet practices:

1. Keep your virus definitions up to date, and scan your system regularly.

2. Don't open email, or download attachments from unrecognized email addresses.

3. Be careful when downloading email attachments, EVEN FROM PEOPLE YOU KNOW! Many virii, worms, and trojans infect a persons system then immeadiately spread themselves to the people in the infected persons addressbook via email attachments.

4. Be careful downloading files from the Internet. Scan all downloaded files with a reliable UP-TO-DATE antivirus program. Scan "zip" files BEFORE unzipping, and scan all unzipped files BEFORE USING THEM.

5. Keep your Windows and IE current with all the latest patches and updates.

Post #7
Thanks. And, my daughter thanks you also. (The spyware was taking the fun out of the Internet for her.) Have a great weekend.
Post #8
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