We ran Hijack this and followed (roughly) the instructions in this log:
Okay, so I am an idiot for doing that... I realized that it was for a specific user with a specific set of files, but we did not have a lot of time to try to get it fixed.
We went through the steps, and everything seemed to be fixed. However, when we rebooted the system, the Internet Explorer Icon showed up as a generic icon. When you click to open it it goes into the "Open with program list window."
We had renamed and moved a couple of files (javaiq32.dll, msli32.exe, and iprn.exe) After the problem happened, we reverted them back.
We reloaded IE from his original install disk. It advised that it installed it, but it won't fix the problem. We have also had to reload Outlook Express twice. It will allow the reinstall and keep it for a while, then it changes the icon to a generic one, and when clicked shows the "Internet Properties box" showing the Intenet options for home page, etc. Here is the log header from HijackThis after the problem happend:
Logfile of HijackThis v1.99.0
Scan saved at 4:12:57 PM, on 7/11/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Unable to get Internet Explorer version!
Is there some way to reinstall IE? Do I need to post the log file to the HJT forum?
Right now, my friend can access his email, but not the internet. I will try to be a go between, and promise not to put my own 2 cents in! Would it be better to just fdisk and reinstall everthing?