Spyware / Malware / Virus Removal

HJThis log --- WEIRD computer problem, help plz!

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Foneringzz Topic Starter

Post #1June 22, 2005, 8:52 PM UTC

I use my computer mainly for internet and word processing and it has been running smoothly until around a week or two ago. Suddenly, it takes several seconds for pages to appear (I have DSL connection) and even non-internet stuff takes a while to load. VERY FRUSTERATING! I haven't done a HJThis log in a while, so here it is:

Logfile of HijackThis v1.99.1
Scan saved at 4:44:18 PM, on 6/22/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Common Files\Logitech\QCDriver\LVCOMS.EXE
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb04.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\PROGRA~1\PURENE~1\PORTMA~1\PortAOL.exe
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\AWS\WEATHE~1\Weather.EXE
C:\Program Files\AOL Computer Check-Up\ACCAgnt.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\PROGRA~1\COMMON~1\AOL\110646~1\EE\AOLHOS~1.EXE
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\D-Link AirPlus\AirPlus.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\PROGRA~1\COMMON~1\AOL\110646~1\EE\AOLServiceHost.exe
C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
C:\PROGRA~1\McAfee.com\Agent\mcupdui.exe
C:\Program Files\America Online 8.0\waol.exe
C:\Program Files\America Online 8.0\shellmon.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Documents and Settings\Ryan\Desktop\Downloads\hijackthisNEW\HijackThis.exe
c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://channels.aimtoday.com/search/aimtoolbar.jsp
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/…rch/search.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://channels.aimtoday.com/search/aimtoolbar.jsp
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/…//www.yahoo.com
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - C:\Program Files\Microsoft Money\System\mnyside.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: AIM Search - {40D41A8B-D79B-43d7-99A7-9EE0F344C385} - C:\Program Files\AIM Toolbar\AIMBar.dll
O3 - Toolbar: (no name) - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - (no file)
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe files\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp3\winampa.exe"
O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
O4 - HKLM\..\Run: [LVCOMS] C:\Program Files\Common Files\Logitech\QCDriver\LVCOMS.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1106463473\EE\AOLHostManager.exe
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [AOL Spyware Protection] "C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe"
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [Pure Networks Port Magic] "C:\PROGRA~1\PURENE~1\PORTMA~1\PortAOL.exe" -Run
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb04.exe
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Weather] C:\PROGRA~1\AWS\WEATHE~1\Weather.EXE 1
O4 - HKCU\..\Run: [AOLCC] "C:\Program Files\AOL Computer Check-Up\ACCAgnt.exe" /startup
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: D-Link AirPlus.lnk = ?
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O9 - Extra button: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - (no file)
O9 - Extra 'Tools' menuitem: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - (no file)
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\PROGRA~1\AWS\WEATHE~1\Weather.exe (HKCU)
O10 - Broken Internet access because of LSP provider 'connwsp.dll' missing
O16 - DPF: DigiChat Applet - http://host7.digichat.com/DigiChat/DigiClasses/Client_IE.cab
O16 - DPF: {0C568603-D79D-11D2-87A7-00C04FF158BB} (BrowseFolderPopup Class) - http://download.mcafee.com/molbin/Shared/MGBrwFld.cab
O16 - DPF: {1239CC52-59EF-4DFA-8C61-90FFA846DF7E} (Musicnotes Viewer) - http://www.musicnotes.com/download/mnviewer.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/200212…meInstaller.exe
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aol.com/computercheckup/qdiagcc.cab
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg.com/eps/wl/activex/EP…l_v1-0-3-24.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.av.aol.com/molbin/shared/m…83/mcinsctl.cab
O16 - DPF: {50F65670-1729-11D2-A51F-0020AFE5D502} (ForumChat) - http://objects.compuserve.com/chat/RTCChat.cab
O16 - DPF: {556DDE35-E955-11D0-A707-000000521957} - http://www.xblock.com/download/xclean_micro.exe
O16 - DPF: {6B4788E2-BAE8-11D2-A1B4-00400512739B} (PWMediaSendControl Class) - http://216.249.24.143/code/PWActiveXImgCtl.CAB
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061…all/xscan53.cab
O16 - DPF: {89D75D39-5531-47BA-9E4F-B346BA9C362C} (CWDL_DownLoadControl Class) - http://www.callwave.com/include/cab/CWDL_DownLoad.CAB
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.av.aol.com/molbin/shared/m…,20/mcgdmgr.cab
O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - http://h30043.www3.hp.com/dj/qdiagh.cab?223
O16 - DPF: {FE0BD779-44EE-4A4B-AA2E-743C63F2E5E6} (IWinAmpActiveX Class) - http://pdl.stream.aol.com/downloads/aol/unagi/ampx_en_dl.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{86DEBD7B-2438-4E1A-B360-D6B00550740D}: NameServer = 66.73.20.40,206.141.193.55
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: AOL TopSpeed Monitor (AOL TopSpeedMonitor) - America Online, Inc - C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee.com McShield (McShield) - Unknown owner - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - Networks Associates Technology, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee.com VirusScan Online Realtime Engine (MCVSRte) - Networks Associates Technology, Inc - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
O23 - Service: McAfee.com Personal Firewall Service (MpfService) - McAfee.com Corporation - C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

PLEASE HELP! Thanks in advance!

Peace,

Ryan

Foneringzz

Post #2June 23, 2005, 10:05 PM UTC

Here's an update of the log, because I ran a virusscan (I rebooted then ran HJT):

Logfile of HijackThis v1.99.1
Scan saved at 5:57:38 PM, on 6/23/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
C:\WINDOWS\system32\cisvc.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\Explorer.EXE
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe
c:\program files\mcafee.com\agent\mcagent.exe
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Common Files\Logitech\QCDriver\LVCOMS.EXE
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb04.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\AWS\WEATHE~1\Weather.EXE
C:\Program Files\AOL Computer Check-Up\ACCAgnt.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\PROGRA~1\COMMON~1\AOL\110646~1\EE\AOLHOS~1.EXE
C:\Program Files\D-Link AirPlus\AirPlus.exe
C:\PROGRA~1\COMMON~1\AOL\110646~1\EE\AOLServiceHost.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\WINDOWS\system32\wuauclt.exe
c:\program files\mcafee.com\shared\mcinfo.exe
C:\Documents and Settings\Ryan\Desktop\Downloads\hijackthisNEW\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://channels.aimtoday.com/search/aimtoolbar.jsp
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/…rch/search.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://channels.aimtoday.com/search/aimtoolbar.jsp
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/…//www.yahoo.com
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - C:\Program Files\Microsoft Money\System\mnyside.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: AIM Search - {40D41A8B-D79B-43d7-99A7-9EE0F344C385} - C:\Program Files\AIM Toolbar\AIMBar.dll
O3 - Toolbar: (no name) - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - (no file)
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe files\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp3\winampa.exe"
O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
O4 - HKLM\..\Run: [LVCOMS] C:\Program Files\Common Files\Logitech\QCDriver\LVCOMS.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1106463473\EE\AOLHostManager.exe
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [AOL Spyware Protection] "C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe"
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [Pure Networks Port Magic] "C:\PROGRA~1\PURENE~1\PORTMA~1\PortAOL.exe" -Run
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb04.exe
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Weather] C:\PROGRA~1\AWS\WEATHE~1\Weather.EXE 1
O4 - HKCU\..\Run: [AOLCC] "C:\Program Files\AOL Computer Check-Up\ACCAgnt.exe" /startup
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: D-Link AirPlus.lnk = ?
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O9 - Extra button: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - (no file)
O9 - Extra 'Tools' menuitem: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - (no file)
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\PROGRA~1\AWS\WEATHE~1\Weather.exe (HKCU)
O10 - Broken Internet access because of LSP provider 'connwsp.dll' missing
O16 - DPF: DigiChat Applet - http://host7.digichat.com/DigiChat/DigiClasses/Client_IE.cab
O16 - DPF: {0C568603-D79D-11D2-87A7-00C04FF158BB} (BrowseFolderPopup Class) - http://download.mcafee.com/molbin/Shared/MGBrwFld.cab
O16 - DPF: {1239CC52-59EF-4DFA-8C61-90FFA846DF7E} (Musicnotes Viewer) - http://www.musicnotes.com/download/mnviewer.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/200212…meInstaller.exe
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aol.com/computercheckup/qdiagcc.cab
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg.com/eps/wl/activex/EP…l_v1-0-3-24.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.av.aol.com/molbin/shared/m…83/mcinsctl.cab
O16 - DPF: {50F65670-1729-11D2-A51F-0020AFE5D502} (ForumChat) - http://objects.compuserve.com/chat/RTCChat.cab
O16 - DPF: {556DDE35-E955-11D0-A707-000000521957} - http://www.xblock.com/download/xclean_micro.exe
O16 - DPF: {6B4788E2-BAE8-11D2-A1B4-00400512739B} (PWMediaSendControl Class) - http://216.249.24.143/code/PWActiveXImgCtl.CAB
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061…all/xscan53.cab
O16 - DPF: {89D75D39-5531-47BA-9E4F-B346BA9C362C} (CWDL_DownLoadControl Class) - http://www.callwave.com/include/cab/CWDL_DownLoad.CAB
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.av.aol.com/molbin/shared/m…,20/mcgdmgr.cab
O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - http://h30043.www3.hp.com/dj/qdiagh.cab?223
O16 - DPF: {FE0BD779-44EE-4A4B-AA2E-743C63F2E5E6} (IWinAmpActiveX Class) - http://pdl.stream.aol.com/downloads/aol/unagi/ampx_en_dl.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{86DEBD7B-2438-4E1A-B360-D6B00550740D}: NameServer = 66.73.20.40,206.141.193.55
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: AOL TopSpeed Monitor (AOL TopSpeedMonitor) - America Online, Inc - C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee.com McShield (McShield) - Unknown owner - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - Networks Associates Technology, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee.com VirusScan Online Realtime Engine (MCVSRte) - Networks Associates Technology, Inc - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
O23 - Service: McAfee.com Personal Firewall Service (MpfService) - McAfee.com Corporation - C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

Foneringzz

Post #3June 24, 2005, 10:46 PM UTC

bump

Foneringzz

Post #4June 26, 2005, 5:04 PM UTC

BUMP

pskelley

Post #5June 28, 2005, 10:44 AM UTC last edited June 28, 2005, 10:45 AM UTC

Hello Ryan, You seem to have fiqured out how it works here. We have many, many posts and a bunch of volunteers trying to maintain real lives with jobs and families and still find time to help. When we look, we look for posts with 0 responses. When you add or bump the number goes up and we figure someone is helping you. Time is very valuable. Now I can say I see some adware that should be removed and some optional items I will ask you to consider later but if you still need help, let's let's do a good cleaning, run a few good scans looking for hiding trojans, etc. remove the adware and see how you are running. Let's proceed like this:

1) Optional: C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe Installed by aol, probably without your knowledge. If you do not use it, I would like to remove it, let me know. Here is some information:
http://www.greatis.com/appdata/u/v/viewmgr.exe.htm
http://www.bleepingcomputer.com/startups/V…r.exe-6093.html

2) Optional: C:\PROGRA~1\AWS\WEATHE~1\Weather.EXE Waste of resources, if you must use it make sure it is version 6.0 or higher as earlier versions were adware related.

3) Is it possible this issue could have occured at the time of the SP2 download? If so, view this information:
http://www.microsoft.com/windowsxp/sp2/sp2_whattoknow.mspx Has any other new software been added around this time?

4) Download CCleaner from this link: http://www.ccleaner.com/ Take the time to review the instructions on the download page so that when I ask you to run it you will know what you are doing.

5) I see Spybot, do you run Ad-aware and are they both updated to the newest versions? Spybot is 1.04 and Ad-aware is 1.06. Use the most recent versions of Ad-aware and Spybot as they can get to places HJT cannot. Please use this link: http://tomcoyote.org/aawsb.php to download, update, configure and run these two "big guns" and allow them to remove anything bad they locate. Both programs provide backups for your safety. ***note: please do not activate Spybot TeaTimer until your computer is clean. Run Spybot first and reboot between the scans. Run the "Full System Scan".

6) Ewido trojan scanner: http://www.ewido.net/en/download/
Please download, install, update and scan your system with the free version of Ewido trojan scanner:

When installing, under "Additional Options" uncheck "Install background guard" and "Install scan via context menu".
When you run ewido for the first time, you will get a warning "Database could not be found!". Click OK. We will fix this in a moment.
From the main ewido screen, click on update in the left menu, then click the Start update button.
After the update finishes (the status bar at the bottom will display "Update successful"), click on the Scanner button in the left menu, then click on the Start button. This scan can take quite a while to run, so time to go get a drink and a snack….
If ewido finds anything, it will pop up a notification. You can select "clean" and check the boxes "Perform action with all infections" and "Create encrypted backup" before clicking on OK.
When the scan finishes, click on "Save Report". This will create a text file. Please then paste the contents of the text file to this thread.

http://red.clientapps.yahoo.com/customize/…rch/search.html

http://red.clientapps.yahoo.com/customize/…//www.yahoo.com

http://host7.digichat.com/DigiChat/DigiClasses/Client_IE.cab

http://216.249.24.143/code/PWActiveXImgCtl.CAB

http://a840.g.akamai.net/7/840/537/2004061…all/xscan53.cab

Foneringzz

Post #6June 29, 2005, 12:31 AM UTC

Thanks so much for your help.

CCleaner was downloaded but installation of it did not work (the window would just disappear and wouldn't install).

Logfile of HijackThis v1.99.1
Scan saved at 8:25:52 PM, on 6/28/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe
c:\program files\mcafee.com\agent\mcagent.exe
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\Program Files\Common Files\Logitech\QCDriver\LVCOMS.EXE
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb04.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\AWS\WEATHE~1\Weather.EXE
C:\Program Files\AOL Computer Check-Up\ACCAgnt.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\PROGRA~1\COMMON~1\AOL\110646~1\EE\AOLHOS~1.EXE
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\D-Link AirPlus\AirPlus.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\PROGRA~1\COMMON~1\AOL\110646~1\EE\AOLServiceHost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Ryan\Desktop\Downloads\hijackthisNEW\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - C:\Program Files\Microsoft Money\System\mnyside.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: AIM Search - {40D41A8B-D79B-43d7-99A7-9EE0F344C385} - C:\Program Files\AIM Toolbar\AIMBar.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe files\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp3\winampa.exe"
O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
O4 - HKLM\..\Run: [LVCOMS] C:\Program Files\Common Files\Logitech\QCDriver\LVCOMS.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1106463473\EE\AOLHostManager.exe
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [AOL Spyware Protection] "C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe"
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [Pure Networks Port Magic] "C:\PROGRA~1\PURENE~1\PORTMA~1\PortAOL.exe" -Run
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb04.exe
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Weather] C:\PROGRA~1\AWS\WEATHE~1\Weather.EXE 1
O4 - HKCU\..\Run: [AOLCC] "C:\Program Files\AOL Computer Check-Up\ACCAgnt.exe" /startup
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: D-Link AirPlus.lnk = ?
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O9 - Extra button: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - (no file)
O9 - Extra 'Tools' menuitem: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - (no file)
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\PROGRA~1\AWS\WEATHE~1\Weather.exe (HKCU)
O10 - Broken Internet access because of LSP provider 'connwsp.dll' missing
O16 - DPF: {0C568603-D79D-11D2-87A7-00C04FF158BB} (BrowseFolderPopup Class) - http://download.mcafee.com/molbin/Shared/MGBrwFld.cab
O16 - DPF: {1239CC52-59EF-4DFA-8C61-90FFA846DF7E} (Musicnotes Viewer) - http://www.musicnotes.com/download/mnviewer.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/200212…meInstaller.exe
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aol.com/computercheckup/qdiagcc.cab
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg.com/eps/wl/activex/EP…l_v1-0-3-24.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.av.aol.com/molbin/shared/m…83/mcinsctl.cab
O16 - DPF: {50F65670-1729-11D2-A51F-0020AFE5D502} (ForumChat) - http://objects.compuserve.com/chat/RTCChat.cab
O16 - DPF: {556DDE35-E955-11D0-A707-000000521957} - http://www.xblock.com/download/xclean_micro.exe
O16 - DPF: {89D75D39-5531-47BA-9E4F-B346BA9C362C} (CWDL_DownLoadControl Class) - http://www.callwave.com/include/cab/CWDL_DownLoad.CAB
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.av.aol.com/molbin/shared/m…,20/mcgdmgr.cab
O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - http://h30043.www3.hp.com/dj/qdiagh.cab?223
O16 - DPF: {FE0BD779-44EE-4A4B-AA2E-743C63F2E5E6} (IWinAmpActiveX Class) - http://pdl.stream.aol.com/downloads/aol/unagi/ampx_en_dl.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{86DEBD7B-2438-4E1A-B360-D6B00550740D}: NameServer = 66.73.20.40,206.141.193.55
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: AOL TopSpeed Monitor (AOL TopSpeedMonitor) - America Online, Inc - C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee.com McShield (McShield) - Unknown owner - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - Networks Associates Technology, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee.com VirusScan Online Realtime Engine (MCVSRte) - Networks Associates Technology, Inc - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
O23 - Service: McAfee.com Personal Firewall Service (MpfService) - McAfee.com Corporation - C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

————————————–

———————————————————
ewido security suite - Scan report
———————————————————

+ Created on: 7:52:40 PM, 6/28/2005
+ Report-Checksum: 8DA2B187

+ Date of database: 6/28/2005
+ Version of scan engine: v3.0

+ Duration: 94 min
+ Scanned Files: 84105
+ Speed: 14.79 Files/Second
+ Infected files: 52
+ Removed files: 51
+ Files put in quarantine: 51
+ Files that could not be opened: 0
+ Files that could not be cleaned: 1

+ Binder: Yes
+ Crypter: Yes
+ Archives: Yes

+ Scanned items:
C:\

+ Scan result:
C:\Documents and Settings\Guest\Cookies\guest@atdmt[1].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Guest\Cookies\[removed][1].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Ryan\Cookies\ryan@30249858[1].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Ryan\Cookies\ryan@31204474[1].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Ryan\Cookies\ryan@3347466[1].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Ryan\Cookies\ryan@54902101[1].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Ryan\Cookies\ryan@67320768[1].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Ryan\Cookies\ryan@74330191[1].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Ryan\Cookies\ryan@82590008[1].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Ryan\Cookies\ryan@88244075[2].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Ryan\Cookies\ryan@91338698[1].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Ryan\Cookies\[removed][1].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Ryan\Cookies\ryan@adknowledge[2].txt -> Spyware.Tracking-Cookie -> Error during cleaning
C:\Documents and Settings\Ryan\Cookies\[removed][2].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Ryan\Cookies\[removed][1].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Ryan\Cookies\[removed][1].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Ryan\Cookies\[removed][2].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Ryan\Cookies\[removed]-traffic[1].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Ryan\Cookies\[removed]-traffic[2].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Ryan\Cookies\ryan@bannerspace[1].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Ryan\Cookies\ryan@burstnet[1].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Ryan\Cookies\[removed][2].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Ryan\Cookies\ryan@cgi-bin[1].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Ryan\Cookies\ryan@com[2].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Ryan\Cookies\[removed][2].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Ryan\Cookies\[removed][2].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Ryan\Cookies\[removed][1].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Ryan\Cookies\[removed][1].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Ryan\Cookies\[removed][1].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Ryan\Cookies\[removed]-traffic[2].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Ryan\Cookies\ryan@exitexchange[2].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Ryan\Cookies\[removed][1].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Ryan\Cookies\ryan@geocities[1].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Ryan\Cookies\ryan@gostats[1].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Ryan\Cookies\[removed][1].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Ryan\Cookies\[removed][2].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Ryan\Cookies\[removed][1].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Ryan\Cookies\ryan@list[1].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Ryan\Cookies\ryan@LPneimanmarcus[2].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Ryan\Cookies\[removed][2].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Ryan\Cookies\ryan@network[1].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Ryan\Cookies\ryan@realmedia[1].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Ryan\Cookies\ryan@tryaolfree[1].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Ryan\Cookies\[removed][2].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Ryan\Cookies\[removed][1].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Ryan\Cookies\[removed][1].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Ryan\Cookies\ryan@zedo[2].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Program Files\AWS\WeatherBug\MiniBugTransporter.dll -> Spyware.Wheaterbug.a -> Cleaned with backup
C:\setup304.exe -> Trojan.VB.mr -> Cleaned with backup
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP730\A0093233.dll -> Spyware.WildTangent.b -> Cleaned with backup
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP750\A0094957.dll -> Spyware.WildTangent.b -> Cleaned with backup
C:\WINDOWS\prelimhanse.exe -> Spyware.WebHancer -> Cleaned with backup

::Report End

A few other things…

1) I like WeatherBug and want to keep it.
2) I don't use AOL Manager or whatever it is.
3)Whenever I boot up my computer, a window ALWAYS pops up asking for me to verify my subcription to McAfee.. I would like to get rid of this reminder, because my subscription is over and the pop up is annoying.
4)Whenever I shut down my computer, two pop ups always appear asking to either "end now" or "cancel" ACCAgnt.exe and then DSAgnt.exe.

Thanks!!!

pskelley

Post #7June 29, 2005, 1:47 AM UTC

OK Ryan, Let's look at the items you mention at the end of the post first.

1) I like WeatherBug and want to keep it.

If you wish to retain Weatherbug, simply make sure it is version 6.0 or higher. AWS removed adware from that version because the software was recognized as being responsible for adware. Prior to this, we removed it without asking.

2) I don't use AOL Manager or whatever it is.

Good decision, I will remove it with HJT next.

3) Whenever I boot up my computer, a window ALWAYS pops up asking for me to verify my subcription to McAfee.. I would like to get rid of this reminder, because my subscription is over and the pop up is annoying.

McAfee is the purveyor of your antivirus software. I have no way of knowing which part of their software is responsible for the subscription reminder. This is something you will need to discuss with McAfee.

4) Whenever I shut down my computer, two pop ups always appear asking to either "end now" or "cancel" ACCAgnt.exe and then DSAgnt.exe.

ACCAgnt.exe see this >>> http://castlecops.com/s7819-ACCAgnt_exe.html
this is the item in the log: C:\Program Files\AOL Computer Check-Up\ACCAgnt.exe
DSAgnt.exe see this >>> http://www.processlibrary.com/directory/files/dsagnt/
This is the item in the log: C:\Program Files\Dell Support\DSAgnt.exe

I suggest you discuss the first with aol, and the second with Dell support. If you can get them to tell you what to remove, I may be able to show you how to do it, but they should be able to do that also.
You may also me able to turn those items off in the System Configuration Utility (msconfig) > http://netsquirrel.com/msconfig/ but i can not give you that advice and suggest you get it from Dell and aol.

CCleaner was downloaded but installation of it did not work (the window would just disappear and wouldn't install).

You must be doing something wrong, I have asked folks to install it hundreds of times and you are the first who had an issue with it. If you want to try again, go ahead. If you want to try another utility to clean out Prefetch, temp and temp internet files, here are two others you can try:

http://www.stevengould.org/software/cleanup/
http://www.igorshpak.net/

While it will not do as good a job, you can also use cleanmgr. Click on Start, then Run. In then Open box type "cleanmgr" without the quotes and then OK. Allow it to run until complete then remove anything windows suggests.

Ewido scan: You have a lot of Spyware Tracking cookies, they should have been removed by Spybot and Ad-aware if you ran those programs as suggested before Ewido. Look at where those cookies are, this is the reason for the CCleaner, it will remove these. The others may. You should remove those cookies on a regular basis.
As you can see Ewido removed an instance of spyware that involved AWS, this may have been left from old Weatherbug software? The same with Webhanser. You had two items in System Restore. I will give you instruction to turn SR off, reboot and then turn it back on. This will give you a clean restore point and all clean System Restore files.

HJT Log:

Start > Control Panel > Add Remove programs. Locate and highlite
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe then click on Uninstall and OK.

Open HijackThis and choose "Do a system scan only" then check the box in front of these line items:

O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe

Close all programs but HJT and all browser windows, then click on "Fix Checked"

RIGHT Click on Start then click on Explore. Locate and delete these items:

C:\Program Files\Viewpoint\ >>> folder

Empty the recycle bin and restart the computer. Your log is clean of malware, Here is some great information from Tony Klein, Texruss, ChrisRLG and Grinler to help you stay clean and safe online:
http://forums.net-integration.net/index.php?showtopic=3051
http://russelltexas.com/malware/allclear.htm
http://forum.malwareremoval.com/viewtopic.php?t=14
http://www.bleepingcomputer.com/forums/topict2520.html

Here are instructions for setting a clean restore point in System Restore:
http://service1.symantec.com/SUPPORT/tsgen…src=sec_doc_nam

I will keep the thread open for a few days in the event McAfee, aol or Dell wants you to use HJT to remove anything that is creating an issue.

Thanks…pskelley
TomCoyote forum
Slyware Warrior
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pskelley

Post #8July 7, 2005, 2:02 PM UTC

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