wesmat
Topic Starter
I have the blue screen message
"A fatal error in IE has occurred at 0028:C0011E36 in VXD VMM<01> + 00010E36. Error was caused by Trojan-Spy.HTML.Smitfraud.c. System can not function in normal mode. Please check your security settings. Scan your PC with any available antivirus/spyware remover program to fix the problem."
I have run HijackThis and here is the results:
Logfile of HijackThis v1.99.1
Scan saved at 2:55:13 PM, on 6/22/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\PROGRA~1\BLUECO~1\WINPRO~1\WPService.exe
C:\PROGRA~1\BLUECO~1\WINPRO~1\WinProxy.exe
C:\WINDOWS\System32\SMSSU.EXE
C:\WINDOWS\System32\Tmntsrv32.EXE
C:\WINDOWS\System32\atiptaxx.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Sony\Jog Dial Navigator\JogServ2.exe
C:\Program Files\Sony\HotKey Utility\HKserv.exe
C:\WINDOWS\System32\ezSP_Px.exe
C:\WINDOWS\System32\ICO.EXE
C:\WINDOWS\System32\WScript.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\System32\SMSSU.EXE
C:\WINDOWS\System32\Tmntsrv32.EXE
C:\Program Files\PowerPanel\Program\PcfMgr.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\OpenOffice.org1.1.4\program\soffice.exe
C:\Program Files\SpywareGuard\sgbhp.exe
c:\progra~1\Support.com\client\bin\tgcmd.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Install Files\hijackthis\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://msn.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.sony.com/vaiopeople
O2 - BHO: XMLDP Class - {60371670-81B9-4d06-9C42-4DEC1AABE62B} - C:\WINDOWS\xmllib.dll
O3 - Toolbar: SToolbar - {0E1230F8-EA50-42A9-983C-D22ABC2EED3B} - C:\WINDOWS\winadvt.dll
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [AtiPTA] atiptaxx.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [JOGSERV2.EXE] C:\Program Files\Sony\Jog Dial Navigator\JogServ2.exe
O4 - HKLM\..\Run: [HKSERV.EXE] C:\Program Files\Sony\HotKey Utility\HKserv.exe
O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\System32\ezSP_Px.exe
O4 - HKLM\..\Run: [Mouse Suite 98 Daemon] ICO.EXE
O4 - HKLM\..\Run: [ZTgServerSwitch] c:\program files\support.com\client\lserver\server.vbs
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [PSGuard] C:\Program Files\PSGuard\PSGuard.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [SMSSU] C:\WINDOWS\System32\SMSSU.EXE
O4 - HKCU\..\Run: [Tmntsrv32] C:\WINDOWS\System32\Tmntsrv32.EXE
O4 - Startup: OpenOffice.org 1.1.4.lnk = C:\Program Files\OpenOffice.org1.1.4\program\quickstart.exe
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: PowerPanel.lnk = ?
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.sony.com/vaiopeople
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by23fd.bay23.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {ED28050F-D713-43BA-A376-DCC5C35407D5} (MsnMusicAx Class) - http://entimg.msn.com/client/msnmusax2822.cab
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\PROGRA~1\COMMON~1\SONYSH~1\AVLib\Sptisrv.exe
O23 - Service: WinProxy - Unknown owner - C:\PROGRA~1\BLUECO~1\WINPRO~1\WPService.exe
Thanks for your help.
-Wes
"A fatal error in IE has occurred at 0028:C0011E36 in VXD VMM<01> + 00010E36. Error was caused by Trojan-Spy.HTML.Smitfraud.c. System can not function in normal mode. Please check your security settings. Scan your PC with any available antivirus/spyware remover program to fix the problem."
I have run HijackThis and here is the results:
Logfile of HijackThis v1.99.1
Scan saved at 2:55:13 PM, on 6/22/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\PROGRA~1\BLUECO~1\WINPRO~1\WPService.exe
C:\PROGRA~1\BLUECO~1\WINPRO~1\WinProxy.exe
C:\WINDOWS\System32\SMSSU.EXE
C:\WINDOWS\System32\Tmntsrv32.EXE
C:\WINDOWS\System32\atiptaxx.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Sony\Jog Dial Navigator\JogServ2.exe
C:\Program Files\Sony\HotKey Utility\HKserv.exe
C:\WINDOWS\System32\ezSP_Px.exe
C:\WINDOWS\System32\ICO.EXE
C:\WINDOWS\System32\WScript.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\System32\SMSSU.EXE
C:\WINDOWS\System32\Tmntsrv32.EXE
C:\Program Files\PowerPanel\Program\PcfMgr.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\OpenOffice.org1.1.4\program\soffice.exe
C:\Program Files\SpywareGuard\sgbhp.exe
c:\progra~1\Support.com\client\bin\tgcmd.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Install Files\hijackthis\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://msn.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.sony.com/vaiopeople
O2 - BHO: XMLDP Class - {60371670-81B9-4d06-9C42-4DEC1AABE62B} - C:\WINDOWS\xmllib.dll
O3 - Toolbar: SToolbar - {0E1230F8-EA50-42A9-983C-D22ABC2EED3B} - C:\WINDOWS\winadvt.dll
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [AtiPTA] atiptaxx.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [JOGSERV2.EXE] C:\Program Files\Sony\Jog Dial Navigator\JogServ2.exe
O4 - HKLM\..\Run: [HKSERV.EXE] C:\Program Files\Sony\HotKey Utility\HKserv.exe
O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\System32\ezSP_Px.exe
O4 - HKLM\..\Run: [Mouse Suite 98 Daemon] ICO.EXE
O4 - HKLM\..\Run: [ZTgServerSwitch] c:\program files\support.com\client\lserver\server.vbs
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [PSGuard] C:\Program Files\PSGuard\PSGuard.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [SMSSU] C:\WINDOWS\System32\SMSSU.EXE
O4 - HKCU\..\Run: [Tmntsrv32] C:\WINDOWS\System32\Tmntsrv32.EXE
O4 - Startup: OpenOffice.org 1.1.4.lnk = C:\Program Files\OpenOffice.org1.1.4\program\quickstart.exe
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: PowerPanel.lnk = ?
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.sony.com/vaiopeople
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by23fd.bay23.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {ED28050F-D713-43BA-A376-DCC5C35407D5} (MsnMusicAx Class) - http://entimg.msn.com/client/msnmusax2822.cab
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\PROGRA~1\COMMON~1\SONYSH~1\AVLib\Sptisrv.exe
O23 - Service: WinProxy - Unknown owner - C:\PROGRA~1\BLUECO~1\WINPRO~1\WPService.exe
Thanks for your help.
-Wes