ZoneAlarm users - Alert

FYI…

- http://forum.zonelabs.org/zonelabs
Announcements
"Zone Labs users began reporting True Vector-related crashes across its ZoneAlarm firewall and security suite product line late this afternoon, June 9th at approx. 5:30 p.m. Pacific Daylight Time (PDT)
Zone Labs quickly replicated the issue in the company’s security lab, identified the cause and resolved it within 5 hours.
The problem was related to an update to our Program Advisory service issued at 4:00 p.m. PDT. As soon as the issue was confirmed, Zone Labs rolled back the Program Advisory update and cleared its Internet-based update delivery system, which restored full functionality to users immediately…"

FYI…

- http://news.com.com/Faulty+update+crashes+…_3-5741401.html
June 10, 2005
"A bug in a Zone Labs update caused firewall crashes late Thursday for about 50,000 users of the popular ZoneAlarm Pro and ZoneAlarm Security Suite products. The crashes happened after people downloaded the daily Program Advisor update, said Gregor Freund, general manager of Zone Labs, which is part of Check Point Software. Thursday's update contained a bug that had slipped by Zone Labs' quality checks. "There was somewhat of a process breakdown," Freund said on Friday. The Program Advisor update is a list of trusted programs that tells the firewall which applications should be allowed to connect to the Internet without user interaction. A new version of the list is produced daily. By default, ZoneAlarm products check on start-up for a new version and download and install it, Freund said… Most customers who experienced the crashes were in Asia, because it was morning there when the update was first made available and users were starting up their PCs, Freund said. About 50,000 users experienced crashes, he added. About three million people use ZoneAlarm Pro and ZoneAlarm Security Suite worldwide, according to ZoneLabs's figures. The faulty update was made available around 4 p.m. Pacific Time on Thursday…"