Problem with idle process, internet

Hi there,

I have a new ASUS Laptop Intel 4 2.6 GH (XP) and after some time I am facing lately problems as:

When going on the internet (I use the laptop just at home with a normal modem connection) the system idle process goes down after some minutes to something like 49, the processor is starting to work very loud and the system gets very slow and instable. Often webpages can not be shown no more or the whole explorer has to be shut down. Same happens when working in outlook online. The system tray when then opened is only shown often at the short icon list on the bottom right of windows and can not be popped up.

The svchost.exe system process is when everything starts jumping up to something like 50 which is causing the system problems (I guess).

Also I have the feeling that the speed is generally worse then before that problem has occured the first time when I am offline.

I have run adaware, spysubstract, several virus scans and deleted all suspects - didnt help. I have done a regclean too.

I am now at the end of my (very small) knowledge how to fix that thing. I would be very grateful if someone could give me a hint how to fix that problem. concerning the log: the Aon stuff refers to my Austrian internet provider.

thanks a lot in advance!!!

martin

Logfile of HijackThis v1.97.7
Scan saved at 21:08:12, on 05.06.2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

C:\Programme\Asus\ASUS Hotkey\Hotkey.exe
C:\Programme\Wireless LAN Utility\SiWake.exe
C:\WINDOWS\ATK0100\ATKOSD.exe
C:\WINDOWS\System32\wuauclt.exe
c:\Program Files\interMute\SpySubtract\SpySub.exe
C:\download\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://search.Aon.at
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.asus.com.tw
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = ftp=proxy.aon.at:8080;http=proxy.aon.at:8080
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.aon.at;
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Programme\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [Hcontrol] C:\WINDOWS\ATK0100\Hcontrol.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [ASUS Live Update] C:\Programme\ASUS\ASUS Live Update\ALU.exe
O4 - HKLM\..\Run: [Power_Gear] C:\Programme\ASUS\Power4 Gear\BatteryLife.exe 1
O4 - HKLM\..\Run: [SynTPLpr] C:\Programme\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Programme\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Programme\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [HP Component Manager] "C:\Programme\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb10.exe
O4 - HKLM\..\Run: [HP Software Update] "C:\Programme\Hewlett-Packard\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [AttuneClientEngine] C:\PROGRA~1\Aveo\Attune\bin\attune_ce.exe
O4 - HKLM\..\Run: [NAV Auto Protect] mcafee32.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\RunServices: [NAV Auto Protect] mcafee32.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [NAV Auto Protect] mcafee32.exe
O4 - Global Startup: ASUS ChkMail.lnk = C:\Programme\Asus\Asus ChkMail\ChkMail.exe
O4 - Global Startup: Hotkey.lnk = C:\Programme\Asus\ASUS Hotkey\Hotkey.exe
O4 - Global Startup: SiWake.lnk = C:\Programme\Wireless LAN Utility\SiWake.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Programme\Gemeinsame Dateien\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: SpySubtract.lnk = C:\Program Files\interMute\SpySubtract\SpySub.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research (HKLM)
O14 - IERESET.INF: START_PAGE_URL=http://www.asus.com.tw
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload.macromedia.com/get/shock…ash/swflash.cab

hello… thanks so much for the reply

sorry for the little reply but i can only connect right now eith that laptop to the internet from austria where i amonly every couple of days…

I did the spybot and adaware checks… found nothing

trendmicro found rbot.gen worm. i removed it having system restore disabled.

new logfile follows

thaks!!!

martin

Logfile of HijackThis v1.99.1
Scan saved at 22:00:29, on 02.07.2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\ATKKBService.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ATK0100\Hcontrol.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Programme\ASUS\ASUS Live Update\ALU.exe
C:\Programme\ASUS\Power4 Gear\BatteryLife.exe
C:\Programme\Synaptics\SynTP\SynTPLpr.exe
C:\Programme\Synaptics\SynTP\SynTPEnh.exe
C:\Programme\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Programme\HP\hpcoretech\hpcmpmgr.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb10.exe
C:\Programme\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Programme\Spybot - Search & Destroy\TeaTimer.exe
C:\Programme\Asus\Asus ChkMail\ChkMail.exe
C:\Programme\Asus\ASUS Hotkey\Hotkey.exe
C:\Programme\Wireless LAN Utility\SiWake.exe
C:\Program Files\interMute\SpySubtract\SpySub.exe
C:\WINDOWS\ATK0100\ATKOSD.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Dokumente und Einstellungen\Martin\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://search.Aon.at
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.asus.com.tw
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = ftp=proxy.aon.at:8080;http=proxy.aon.at:8080
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.aon.at;
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Programme\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [Hcontrol] C:\WINDOWS\ATK0100\Hcontrol.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [ASUS Live Update] C:\Programme\ASUS\ASUS Live Update\ALU.exe
O4 - HKLM\..\Run: [Power_Gear] C:\Programme\ASUS\Power4 Gear\BatteryLife.exe 1
O4 - HKLM\..\Run: [SynTPLpr] C:\Programme\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Programme\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Programme\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [HP Component Manager] "C:\Programme\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb10.exe
O4 - HKLM\..\Run: [HP Software Update] "C:\Programme\Hewlett-Packard\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [AttuneClientEngine] C:\PROGRA~1\Aveo\Attune\bin\attune_ce.exe
O4 - HKLM\..\Run: [NAV Auto Protect] mcafee32.exe
O4 - HKLM\..\RunServices: [NAV Auto Protect] mcafee32.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [NAV Auto Protect] mcafee32.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Programme\Spybot - Search & Destroy\TeaTimer.exe
O4 - Global Startup: ASUS ChkMail.lnk = C:\Programme\Asus\Asus ChkMail\ChkMail.exe
O4 - Global Startup: Hotkey.lnk = C:\Programme\Asus\ASUS Hotkey\Hotkey.exe
O4 - Global Startup: SiWake.lnk = C:\Programme\Wireless LAN Utility\SiWake.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Programme\Gemeinsame Dateien\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: SpySubtract.lnk = C:\Program Files\interMute\SpySubtract\SpySub.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O14 - IERESET.INF: START_PAGE_URL=http://www.asus.com.tw
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall-Kontrolle) - http://a840.g.akamai.net/7/840/537/2004061…all/xscan53.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{4393B69A-1150-4598-AD64-E7AC42B2D94C}: NameServer = 195.3.96.67 195.3.96.68
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: ATK Keyboard Service (ATKKeyboardService) - ASUSTeK COMPUTER INC. - C:\WINDOWS\ATKKBService.exe
O23 - Service: Hardware Clock Driver (hwclock) - Unknown owner - C:\WINDOWS\System32\hwclock.exe (file missing)

hi once again…

looks like the worm blocked somehow the spybot thing to work properly. i was wondering why it just took a few seconds so i ran after the removal of the worm it another time. found 4 problems. i fixed them. heres the new log…

idle process and internet problems are still the same…

martin

Logfile of HijackThis v1.99.1
Scan saved at 22:22:49, on 02.07.2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\ATKKBService.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ATK0100\Hcontrol.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Programme\ASUS\ASUS Live Update\ALU.exe
C:\Programme\ASUS\Power4 Gear\BatteryLife.exe
C:\Programme\Synaptics\SynTP\SynTPLpr.exe
C:\Programme\Synaptics\SynTP\SynTPEnh.exe
C:\Programme\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Programme\HP\hpcoretech\hpcmpmgr.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb10.exe
C:\Programme\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Programme\Spybot - Search & Destroy\TeaTimer.exe
C:\Programme\Asus\Asus ChkMail\ChkMail.exe
C:\Programme\Asus\ASUS Hotkey\Hotkey.exe
C:\Programme\Wireless LAN Utility\SiWake.exe
C:\Program Files\interMute\SpySubtract\SpySub.exe
C:\WINDOWS\ATK0100\ATKOSD.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Dokumente und Einstellungen\Martin\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://search.Aon.at
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.asus.com.tw
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = ftp=proxy.aon.at:8080;http=proxy.aon.at:8080
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.aon.at;
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Programme\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [Hcontrol] C:\WINDOWS\ATK0100\Hcontrol.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [ASUS Live Update] C:\Programme\ASUS\ASUS Live Update\ALU.exe
O4 - HKLM\..\Run: [Power_Gear] C:\Programme\ASUS\Power4 Gear\BatteryLife.exe 1
O4 - HKLM\..\Run: [SynTPLpr] C:\Programme\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Programme\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Programme\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [HP Component Manager] "C:\Programme\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb10.exe
O4 - HKLM\..\Run: [HP Software Update] "C:\Programme\Hewlett-Packard\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [AttuneClientEngine] C:\PROGRA~1\Aveo\Attune\bin\attune_ce.exe
O4 - HKLM\..\Run: [NAV Auto Protect] mcafee32.exe
O4 - HKLM\..\RunServices: [NAV Auto Protect] mcafee32.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [NAV Auto Protect] mcafee32.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Programme\Spybot - Search & Destroy\TeaTimer.exe
O4 - Global Startup: ASUS ChkMail.lnk = C:\Programme\Asus\Asus ChkMail\ChkMail.exe
O4 - Global Startup: Hotkey.lnk = C:\Programme\Asus\ASUS Hotkey\Hotkey.exe
O4 - Global Startup: SiWake.lnk = C:\Programme\Wireless LAN Utility\SiWake.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Programme\Gemeinsame Dateien\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: SpySubtract.lnk = C:\Program Files\interMute\SpySubtract\SpySub.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O14 - IERESET.INF: START_PAGE_URL=http://www.asus.com.tw
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall-Kontrolle) - http://a840.g.akamai.net/7/840/537/2004061…all/xscan53.cab
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: ATK Keyboard Service (ATKKeyboardService) - ASUSTeK COMPUTER INC. - C:\WINDOWS\ATKKBService.exe

sorry last update…

updated adaware and removed 7 more objects

martin

Logfile of HijackThis v1.99.1
Scan saved at 22:35:46, on 02.07.2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\ATKKBService.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ATK0100\Hcontrol.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Programme\ASUS\ASUS Live Update\ALU.exe
C:\Programme\ASUS\Power4 Gear\BatteryLife.exe
C:\Programme\Synaptics\SynTP\SynTPLpr.exe
C:\Programme\Synaptics\SynTP\SynTPEnh.exe
C:\Programme\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Programme\HP\hpcoretech\hpcmpmgr.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb10.exe
C:\Programme\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Programme\Spybot - Search & Destroy\TeaTimer.exe
C:\Programme\Asus\Asus ChkMail\ChkMail.exe
C:\Programme\Asus\ASUS Hotkey\Hotkey.exe
C:\Programme\Wireless LAN Utility\SiWake.exe
C:\Program Files\interMute\SpySubtract\SpySub.exe
C:\WINDOWS\ATK0100\ATKOSD.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Dokumente und Einstellungen\Martin\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://search.Aon.at
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.asus.com.tw
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = ftp=proxy.aon.at:8080;http=proxy.aon.at:8080
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.aon.at;
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Programme\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [Hcontrol] C:\WINDOWS\ATK0100\Hcontrol.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [ASUS Live Update] C:\Programme\ASUS\ASUS Live Update\ALU.exe
O4 - HKLM\..\Run: [Power_Gear] C:\Programme\ASUS\Power4 Gear\BatteryLife.exe 1
O4 - HKLM\..\Run: [SynTPLpr] C:\Programme\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Programme\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Programme\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [HP Component Manager] "C:\Programme\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb10.exe
O4 - HKLM\..\Run: [HP Software Update] "C:\Programme\Hewlett-Packard\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [AttuneClientEngine] C:\PROGRA~1\Aveo\Attune\bin\attune_ce.exe
O4 - HKLM\..\Run: [NAV Auto Protect] mcafee32.exe
O4 - HKLM\..\RunServices: [NAV Auto Protect] mcafee32.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [NAV Auto Protect] mcafee32.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Programme\Spybot - Search & Destroy\TeaTimer.exe
O4 - Global Startup: ASUS ChkMail.lnk = C:\Programme\Asus\Asus ChkMail\ChkMail.exe
O4 - Global Startup: Hotkey.lnk = C:\Programme\Asus\ASUS Hotkey\Hotkey.exe
O4 - Global Startup: SiWake.lnk = C:\Programme\Wireless LAN Utility\SiWake.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Programme\Gemeinsame Dateien\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: SpySubtract.lnk = C:\Program Files\interMute\SpySubtract\SpySub.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O14 - IERESET.INF: START_PAGE_URL=http://www.asus.com.tw
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall-Kontrolle) - http://a840.g.akamai.net/7/840/537/2004061…all/xscan53.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{4393B69A-1150-4598-AD64-E7AC42B2D94C}: NameServer = 195.3.96.67 195.3.96.68
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: ATK Keyboard Service (ATKKeyboardService) - ASUSTeK COMPUTER INC. - C:\WINDOWS\ATKKBService.exe

hi,

i deactivated sbysubstract and the sbybot resident. then i installed and updated ewido. when restarting in safe mode teatimer and spysubstract are not loaded. ewido removed 8 infections. then i started in normal mode and deactivated spysubstract and the spybot resident before making the new hijack this log. should i generally uninstall sbysubstract and sbybot as long as we are fixing the system or manually stop the processes everytime i start the computer?

following the 2 logs

thanks

martin

———————————————————
ewido security suite - Scan Report
———————————————————

+ Erstellt am: 15:28:11, 08.07.2005
+ Report-Checksumme: 1F32676

+ Scanergebnis:

C:\WINDOWS\system32\TFTP2040 -> Backdoor.SdBot.jt : Gesäubert mit Backup
C:\WINDOWS\system32\TFTP3500 -> Heuristic.Win32.Morphine-Crypted : Gesäubert mit Backup
C:\WINDOWS\system32\TFTP1924 -> Backdoor.Rbot : Gesäubert mit Backup
C:\WINDOWS\system32\TFTP340 -> Heuristic.Win32.Morphine-Crypted : Gesäubert mit Backup
C:\WINDOWS\system32\TFTP3280 -> Heuristic.Win32.Morphine-Crypted : Gesäubert mit Backup
C:\Dokumente und Einstellungen\Martin\Cookies\[removed][1].txt -> Spyware.Cookie.Falkag : Gesäubert mit Backup
C:\Dokumente und Einstellungen\Martin\Cookies\martin@ivwbox[1].txt -> Spyware.Cookie.Ivwbox : Gesäubert mit Backup
C:\Programme\Aon\e-controller\e-controller.exe -> Heuristic.Win32.Dialer : Gesäubert mit Backup


::Report Ende



Logfile of HijackThis v1.99.1
Scan saved at 15:31:55, on 08.07.2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\ATKKBService.exe
C:\Programme\ewido\security suite\ewidoctrl.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ATK0100\Hcontrol.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Programme\ASUS\ASUS Live Update\ALU.exe
C:\Programme\ASUS\Power4 Gear\BatteryLife.exe
C:\Programme\Synaptics\SynTP\SynTPLpr.exe
C:\Programme\Synaptics\SynTP\SynTPEnh.exe
C:\Programme\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Programme\HP\hpcoretech\hpcmpmgr.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb10.exe
C:\Programme\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Programme\Asus\Asus ChkMail\ChkMail.exe
C:\Programme\Asus\ASUS Hotkey\Hotkey.exe
C:\Programme\Wireless LAN Utility\SiWake.exe
C:\WINDOWS\ATK0100\ATKOSD.exe
C:\Dokumente und Einstellungen\Martin\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://search.Aon.at
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.asus.com.tw
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Programme\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [Hcontrol] C:\WINDOWS\ATK0100\Hcontrol.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [ASUS Live Update] C:\Programme\ASUS\ASUS Live Update\ALU.exe
O4 - HKLM\..\Run: [Power_Gear] C:\Programme\ASUS\Power4 Gear\BatteryLife.exe 1
O4 - HKLM\..\Run: [SynTPLpr] C:\Programme\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Programme\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Programme\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [HP Component Manager] "C:\Programme\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb10.exe
O4 - HKLM\..\Run: [HP Software Update] "C:\Programme\Hewlett-Packard\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [AttuneClientEngine] C:\PROGRA~1\Aveo\Attune\bin\attune_ce.exe
O4 - HKLM\..\Run: [NAV Auto Protect] mcafee32.exe
O4 - HKLM\..\RunServices: [NAV Auto Protect] mcafee32.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [NAV Auto Protect] mcafee32.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Programme\Spybot - Search & Destroy\TeaTimer.exe
O4 - Global Startup: ASUS ChkMail.lnk = C:\Programme\Asus\Asus ChkMail\ChkMail.exe
O4 - Global Startup: Hotkey.lnk = C:\Programme\Asus\ASUS Hotkey\Hotkey.exe
O4 - Global Startup: SiWake.lnk = C:\Programme\Wireless LAN Utility\SiWake.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Programme\Gemeinsame Dateien\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: SpySubtract.lnk = C:\Program Files\interMute\SpySubtract\SpySub.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O14 - IERESET.INF: START_PAGE_URL=http://www.asus.com.tw
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall-Kontrolle) - http://a840.g.akamai.net/7/840/537/2004061…all/xscan53.cab
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: ATK Keyboard Service (ATKKeyboardService) - ASUSTeK COMPUTER INC. - C:\WINDOWS\ATKKBService.exe
O23 - Service: ewido security suite control - ewido networks - C:\Programme\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Programme\ewido\security suite\ewidoguard.exe

Logfile of HijackThis v1.99.1
Scan saved at 11:51:46, on 12.07.2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\ATKKBService.exe
C:\Programme\ewido\security suite\ewidoctrl.exe
C:\Programme\ewido\security suite\ewidoguard.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ATK0100\Hcontrol.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Programme\ASUS\ASUS Live Update\ALU.exe
C:\Programme\ASUS\Power4 Gear\BatteryLife.exe
C:\Programme\Synaptics\SynTP\SynTPLpr.exe
C:\Programme\Synaptics\SynTP\SynTPEnh.exe
C:\Programme\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Programme\HP\hpcoretech\hpcmpmgr.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb10.exe
C:\Programme\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Programme\Asus\Asus ChkMail\ChkMail.exe
C:\Programme\Asus\ASUS Hotkey\Hotkey.exe
C:\Programme\Wireless LAN Utility\SiWake.exe
C:\WINDOWS\ATK0100\ATKOSD.exe
C:\Dokumente und Einstellungen\Martin\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://search.Aon.at
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.asus.com.tw
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Programme\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [Hcontrol] C:\WINDOWS\ATK0100\Hcontrol.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [ASUS Live Update] C:\Programme\ASUS\ASUS Live Update\ALU.exe
O4 - HKLM\..\Run: [Power_Gear] C:\Programme\ASUS\Power4 Gear\BatteryLife.exe 1
O4 - HKLM\..\Run: [SynTPLpr] C:\Programme\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Programme\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Programme\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [HP Component Manager] "C:\Programme\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb10.exe
O4 - HKLM\..\Run: [HP Software Update] "C:\Programme\Hewlett-Packard\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
O4 - Global Startup: ASUS ChkMail.lnk = C:\Programme\Asus\Asus ChkMail\ChkMail.exe
O4 - Global Startup: Hotkey.lnk = C:\Programme\Asus\ASUS Hotkey\Hotkey.exe
O4 - Global Startup: SiWake.lnk = C:\Programme\Wireless LAN Utility\SiWake.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Programme\Gemeinsame Dateien\Adobe\Calibration\Adobe Gamma Loader.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O14 - IERESET.INF: START_PAGE_URL=http://www.asus.com.tw
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall-Kontrolle) - http://a840.g.akamai.net/7/840/537/2004061…all/xscan53.cab
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: ATK Keyboard Service (ATKKeyboardService) - ASUSTeK COMPUTER INC. - C:\WINDOWS\ATKKBService.exe
O23 - Service: ewido security suite control - ewido networks - C:\Programme\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Programme\ewido\security suite\ewidoguard.exe