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Spyware / Malware / Virus Removal

Would Like My HijackThis Log Examined...

2 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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Post #1
I spent several hours over the past 2 weeks cleaning up after my AOL 9.0 browser was hijacked. Wallpaper was stuck showing Setup.bmp. It's seems to be running pretty good now. I've run Spybot - S&D, AdAware SE, Spyware Doctor, Registry Mechanic, CCleaner, BHODemon 2.0, CWshredder, AboutBuster and even used Killbox along the way. Also been virus scanning with McAfee VirusScan V4.5.1 on a daily basis. I just installed Zone Alarm last night. I just needed some feed back from a knowledgeable person about my HijackThis log. I'm not sure about the O2-BHO XKEN.DLL entry. Thanks…

Logfile of HijackThis v1.99.1
Scan saved at 10:39:29 PM, on 6/3/2005
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Unable to get Internet Explorer version!

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\PROGRAM FILES\NETWORK ASSOCIATES\VIRUSSCAN\AVSYNMGR.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\MDM.EXE
C:\WINDOWS\SYSTEM\DEVLDR16.EXE
C:\PROGRAM FILES\COMMON FILES\AOL\ACS\AOLACSD.EXE
C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
C:\PROGRAM FILES\MICROSOFT HARDWARE\KEYBOARD\SPEEDKEY.EXE
C:\WINDOWS\SYSTEM32\DRIVERS\DCFSSVC.EXE
C:\WINDOWS\TASKMON.EXE
C:\PROGRAM FILES\DELL\RESOLUTION ASSISTANT\COMMON\BIN\RXMON9X.EXE
C:\PROGRAM FILES\MOTIVE\MOTMON.EXE
C:\PROGRAM FILES\ZONE LABS\ZONEALARM\ZLCLIENT.EXE
C:\PROGRAM FILES\NETWORK ASSOCIATES\VIRUSSCAN\VSSTAT.EXE
C:\PROGRAM FILES\NETWORK ASSOCIATES\VIRUSSCAN\AVCONSOL.EXE
C:\PROGRAM FILES\MICROSOFT OFFICE\OFFICE\1033\MSOFFICE.EXE
C:\PROGRAM FILES\NETWORK ASSOCIATES\VIRUSSCAN\VSHWIN32.EXE
C:\PROGRAM FILES\NETWORK ASSOCIATES\VIRUSSCAN\WEBSCANX.EXE
C:\HIJACKTHIS\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRAM FILES\YAHOO!\COMPANION\INSTALLS\CPN\YCOMP5_3_16_0.DLL
O2 - BHO: BrowserHelper Class - {EBCDDA60-2A68-11D3-8A43-0060083CFB9C} - C:\WINDOWS\SYSTEM\NZDD.DLL
O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - C:\PROGRAM FILES\EPSON\EPSON WEB-TO-PAGE\EPSON WEB-TO-PAGE.DLL
O2 - BHO: (no name) - {D6F3BDD8-071F-3AEA-1C5A-2BF00ECB69C9} - C:\WINDOWS\SYSTEM\XKEN.DLL
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHELPER.DLL
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\TOOLS\IESDPB.DLL
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\TOOLS\IESDSG.DLL
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRAM FILES\YAHOO!\COMPANION\INSTALLS\CPN\YCOMP5_3_16_0.DLL
O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\PROGRAM FILES\EPSON\EPSON WEB-TO-PAGE\EPSON WEB-TO-PAGE.DLL
O3 - Toolbar: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\PROGRAM FILES\AOL TOOLBAR\TOOLBAR.DLL
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [PCHealth] C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s
O4 - HKLM\..\Run: [Microsoft IntelliType Pro] "C:\Program Files\Microsoft Hardware\Keyboard\speedkey.exe"
O4 - HKLM\..\Run: [Dcfssvc] C:\WINDOWS\System32\Drivers\dcfssvc.exe
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [RxMon] C:\Program Files\Dell\Resolution Assistant\Common\bin\RxMon9x.exe
O4 - HKLM\..\Run: [MadExe] C:\PROGRAM FILES\DELL\RESOLUTION ASSISTANT\COMMON\BIN\LaunchRA.exe -boot
O4 - HKLM\..\Run: [MotiveMonitor] C:\Program Files\Motive\motmon.exe
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKLM\..\Run: [devldr16.exe] C:\WINDOWS\SYSTEM\devldr16.exe
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
O4 - HKLM\..\RunServices: [McAfeeVirusScanService] C:\Program Files\Network Associates\VirusScan\Avsynmgr.exe
O4 - HKLM\..\RunServices: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [Machine Debug Manager] C:\WINDOWS\SYSTEM\MDM.EXE
O4 - HKLM\..\RunServices: [AolAcsDaemon1] "C:\PROGRAM FILES\COMMON FILES\AOL\ACS\AOLACSD.EXE"
O4 - HKLM\..\RunServices: [TrueVector] C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE -service
O4 - Startup: Anti-Virus Check.lnk = C:\Program Files\Network Associates\VirusScan\Kodak Anti-Virus Check.exe
O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Startup: Resolution Assistant.lnk = C:\Program Files\Dell\Resolution Assistant\MotiveAssistant\bin\matcli.exe
O8 - Extra context menu item: &AOL Toolbar search - res://C:\PROGRAM FILES\AOL TOOLBAR\TOOLBAR.DLL/SEARCH.HTML
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\PROGRAM FILES\AIM95\AIM.EXE
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\PROGRAM FILES\YAHOO!\MESSENGER\YHEXBMES0819.DLL
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\PROGRAM FILES\YAHOO!\MESSENGER\YHEXBMES0819.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\SYSTEM\Shdocvw.dll
O9 - Extra button: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\PROGRAM FILES\AOL TOOLBAR\TOOLBAR.DLL
O9 - Extra 'Tools' menuitem: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\PROGRAM FILES\AOL TOOLBAR\TOOLBAR.DLL
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\TOOLS\IESDPB.DLL
O9 - Extra button: Dell Home - {EE117DAA-A30B-40FC-945C-38AE1B80C1FA} - http://www.dellnet.com/ (file missing) (HKCU)
O14 - IERESET.INF: START_PAGE_URL=http://www.dellnet.com/
O15 - Trusted IP range: 67.19.178.84
O16 - DPF: Dialpad US Java Applet - http://dialpad.com/applet/src/vscp.cab
O16 - DPF: {17163BB4-107E-11D4-9B76-006097DF2317} (EABootStrap Class) - http://aol.ea.com/downloads/games/common/b…trap/iegils.cab
O16 - DPF: {07077BCF-F502-11D3-AB54-0050DAB95AD1} (CfgAOL Class) - http://www.voicefive.com/config/nscfgaol.cab
O16 - DPF: {AE1C01E3-0283-11D3-9B3F-00C04F8EF466} (HeartbeatCtl Class) - http://fdl.msn.com/zone/Z4/heartbeat.cab
O16 - DPF: {38578BF0-0ABB-11D3-9330-0080C6F796A1} (Ctp Class) - http://www.aol.americangreetings.com/creat…stall/AxCtp.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a224.g.akamai.net/7/224/52/20010419…meInstaller.exe
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/…nst20040510.cab
O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://us.dl1.yimg.com/download.yahoo.com/…ymmapi_0727.dll
O16 - DPF: {1CC506A7-1B8D-11D4-BDD5-0060977007E0} (CrazyTalk Player) - http://www.reallusion.com/Stuff/CrazyTalk.cab
O16 - DPF: {525A15D0-4938-11D4-94C7-0050DA20189B} (SnoopyCtrl Class) - http://aol.ea.com/downloads/games/common/snoopy/iesnoopy.cab
O16 - DPF: {8714912E-380D-11D5-B8AA-00D0B78F3D48} (Yahoo! WebCam Upload Wrapper) - http://chat.yahoo.com/cab/yuplapp.cab
O16 - DPF: {C1C2AC28-5E4B-4228-B7A0-05E986FFCE14} - http://www.mylivewebcam.info/2/tl4000.dll
O16 - DPF: {75D1F3B2-2A21-11D7-97B9-0010DC2A6243} (SecureLogin.SecureControl) - http://secure2.comned.com/signuptemplates/ActiveSecurity.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/bin/msnchat45.cab
O16 - DPF: Tri-Peaks by pogo - http://game1.pogo.com/applet-6.2.0.30/peak…s-ob-assets.cab
O16 - DPF: {6F750200-1362-4815-A476-88533DE61D0C} (Ofoto Upload Manager Class) - http://www.ofoto.com/downloads/BUM/BUM_WIN_IE_1/axofupld.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://download.games.yahoo.com/games/web_…aploader_v6.cab
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aol.com/computercheckup/qdiagcc.cab
O18 - Protocol: spinware - {B15A890F-1059-11D2-ABF9-DD1614E90B2A} - C:\PROGRAM FILES\SPINWARE\SPINWARE CONNECT\SPINWARE.DLL
Post #2
Hello TamaGuy and welcome to TomCoyote. :wavey:
It appears that you have cleaned up the computer pretty well on your own. :thumbup:

Step 1
Open HijackThis, run a scan, then check the following:

O2 - BHO: (no name) - {D6F3BDD8-071F-3AEA-1C5A-2BF00ECB69C9} - C:\WINDOWS\SYSTEM\XKEN.DLL
O15 - Trusted IP range: 67.19.178.84
O16 - DPF: {C1C2AC28-5E4B-4228-B7A0-05E986FFCE14} - http://www.mylivewebcam.info/2/tl4000.dll
O16 - DPF: {75D1F3B2-2A21-11D7-97B9-0010DC2A6243} (SecureLogin.SecureControl) - http://secure2.comned.com/signuptemplates/ActiveSecurity.cab

With all other programs and browsers closed, click fix checked.


Step 2
Reboot normally and scan with HijackThis. Post the new log as a reply to this thread.
Please let us know of any complications you had and how the computer is behaving.
Post #3
alsocom,
Thanks for getting back to me!!

I had to manually remove the "O15 - Trusted IP range: 67.19.178.84" entry. The PC seems to be behaving well. :)

I noticed that the 4 following additional processes were listed after I opened AOL, logged in, logged out and closed AOL.
C:\Windows\System\SPOOL32.EXE
C:\Windows\System\DDHELP.EXE
C:\Windows\System\RNAAPP.EXE
C:\Windows\System\TAPISRV.EXE
Is this a normal situation?

Also, as I am running AOL 9.0, how important is it for me to update my IE ver. 5.50.4134.0100 to IE ver. 6 SP1 as Windows update suggests? I have installed the other critical updates already.

Thanks again for all of your help!!

Logfile of HijackThis v1.99.1
Scan saved at 11:27:51 PM, on 6/17/2005
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Unable to get Internet Explorer version!

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\PROGRAM FILES\NETWORK ASSOCIATES\VIRUSSCAN\AVSYNMGR.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\MDM.EXE
C:\PROGRAM FILES\COMMON FILES\AOL\ACS\AOLACSD.EXE
C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE
C:\WINDOWS\SYSTEM\KB891711\KB891711.EXE
C:\WINDOWS\SYSTEM\DEVLDR16.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
C:\PROGRAM FILES\NETWORK ASSOCIATES\VIRUSSCAN\VSSTAT.EXE
C:\PROGRAM FILES\NETWORK ASSOCIATES\VIRUSSCAN\AVCONSOL.EXE
C:\PROGRAM FILES\NETWORK ASSOCIATES\VIRUSSCAN\VSHWIN32.EXE
C:\PROGRAM FILES\MICROSOFT HARDWARE\KEYBOARD\SPEEDKEY.EXE
C:\WINDOWS\SYSTEM32\DRIVERS\DCFSSVC.EXE
C:\WINDOWS\TASKMON.EXE
C:\PROGRAM FILES\NETWORK ASSOCIATES\VIRUSSCAN\WEBSCANX.EXE
C:\PROGRAM FILES\MOTIVE\MOTMON.EXE
C:\PROGRAM FILES\ZONE LABS\ZONEALARM\ZLCLIENT.EXE
C:\PROGRAM FILES\MICROSOFT OFFICE\OFFICE\1033\MSOFFICE.EXE
C:\HIJACKTHIS\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRAM FILES\YAHOO!\COMPANION\INSTALLS\CPN\YCOMP5_3_16_0.DLL
O2 - BHO: BrowserHelper Class - {EBCDDA60-2A68-11D3-8A43-0060083CFB9C} - C:\WINDOWS\SYSTEM\NZDD.DLL
O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - C:\PROGRAM FILES\EPSON\EPSON WEB-TO-PAGE\EPSON WEB-TO-PAGE.DLL
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHELPER.DLL
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\TOOLS\IESDPB.DLL
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\TOOLS\IESDSG.DLL
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRAM FILES\YAHOO!\COMPANION\INSTALLS\CPN\YCOMP5_3_16_0.DLL
O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\PROGRAM FILES\EPSON\EPSON WEB-TO-PAGE\EPSON WEB-TO-PAGE.DLL
O3 - Toolbar: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\PROGRAM FILES\AOL TOOLBAR\TOOLBAR.DLL
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [PCHealth] C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s
O4 - HKLM\..\Run: [Microsoft IntelliType Pro] "C:\Program Files\Microsoft Hardware\Keyboard\speedkey.exe"
O4 - HKLM\..\Run: [Dcfssvc] C:\WINDOWS\System32\Drivers\dcfssvc.exe
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [MadExe] C:\PROGRAM FILES\DELL\RESOLUTION ASSISTANT\COMMON\BIN\LaunchRA.exe -boot
O4 - HKLM\..\Run: [MotiveMonitor] C:\Program Files\Motive\motmon.exe
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKLM\..\Run: [devldr16.exe] C:\WINDOWS\SYSTEM\devldr16.exe
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
O4 - HKLM\..\RunServices: [McAfeeVirusScanService] C:\Program Files\Network Associates\VirusScan\Avsynmgr.exe
O4 - HKLM\..\RunServices: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [Machine Debug Manager] C:\WINDOWS\SYSTEM\MDM.EXE
O4 - HKLM\..\RunServices: [AolAcsDaemon1] "C:\PROGRAM FILES\COMMON FILES\AOL\ACS\AOLACSD.EXE"
O4 - HKLM\..\RunServices: [TrueVector] C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE -service
O4 - HKLM\..\RunServices: [KB891711] C:\WINDOWS\SYSTEM\KB891711\KB891711.EXE
O4 - Startup: Anti-Virus Check.lnk = C:\Program Files\Network Associates\VirusScan\Kodak Anti-Virus Check.exe
O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: &AOL Toolbar search - res://C:\PROGRAM FILES\AOL TOOLBAR\TOOLBAR.DLL/SEARCH.HTML
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\PROGRAM FILES\AIM95\AIM.EXE
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\PROGRAM FILES\YAHOO!\MESSENGER\YHEXBMES0819.DLL
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\PROGRAM FILES\YAHOO!\MESSENGER\YHEXBMES0819.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\SYSTEM\Shdocvw.dll
O9 - Extra button: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\PROGRAM FILES\AOL TOOLBAR\TOOLBAR.DLL
O9 - Extra 'Tools' menuitem: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\PROGRAM FILES\AOL TOOLBAR\TOOLBAR.DLL
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\TOOLS\IESDPB.DLL
O9 - Extra button: Dell Home - {EE117DAA-A30B-40FC-945C-38AE1B80C1FA} - http://www.dellnet.com/ (file missing) (HKCU)
O14 - IERESET.INF: START_PAGE_URL=http://www.dellnet.com/
O15 - Trusted Zone: Download.Windowsupdate.com
O16 - DPF: Dialpad US Java Applet - http://dialpad.com/applet/src/vscp.cab
O16 - DPF: {17163BB4-107E-11D4-9B76-006097DF2317} (EABootStrap Class) - http://aol.ea.com/downloads/games/common/b…trap/iegils.cab
O16 - DPF: {07077BCF-F502-11D3-AB54-0050DAB95AD1} (CfgAOL Class) - http://www.voicefive.com/config/nscfgaol.cab
O16 - DPF: {AE1C01E3-0283-11D3-9B3F-00C04F8EF466} (HeartbeatCtl Class) - http://fdl.msn.com/zone/Z4/heartbeat.cab
O16 - DPF: {38578BF0-0ABB-11D3-9330-0080C6F796A1} (Ctp Class) - http://www.aol.americangreetings.com/creat…stall/AxCtp.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a224.g.akamai.net/7/224/52/20010419…meInstaller.exe
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/…nst20040510.cab
O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://us.dl1.yimg.com/download.yahoo.com/…ymmapi_0727.dll
O16 - DPF: {1CC506A7-1B8D-11D4-BDD5-0060977007E0} (CrazyTalk Player) - http://www.reallusion.com/Stuff/CrazyTalk.cab
O16 - DPF: {525A15D0-4938-11D4-94C7-0050DA20189B} (SnoopyCtrl Class) - http://aol.ea.com/downloads/games/common/snoopy/iesnoopy.cab
O16 - DPF: {8714912E-380D-11D5-B8AA-00D0B78F3D48} (Yahoo! WebCam Upload Wrapper) - http://chat.yahoo.com/cab/yuplapp.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/bin/msnchat45.cab
O16 - DPF: Tri-Peaks by pogo - http://game1.pogo.com/applet-6.2.0.30/peak…s-ob-assets.cab
O16 - DPF: {6F750200-1362-4815-A476-88533DE61D0C} (Ofoto Upload Manager Class) - http://www.ofoto.com/downloads/BUM/BUM_WIN_IE_1/axofupld.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://download.games.yahoo.com/games/web_…aploader_v6.cab
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aol.com/computercheckup/qdiagcc.cab
O18 - Protocol: spinware - {B15A890F-1059-11D2-ABF9-DD1614E90B2A} - C:\PROGRAM FILES\SPINWARE\SPINWARE CONNECT\SPINWARE.DLL
Post #4
Your new log appears clean. :)

For the files you asked about, here is what they are used for:

C:\Windows\System\SPOOL32.EXE << "deals with the spooling of Microsoft Windows print jobs." Read about it here.
C:\Windows\System\DDHELP.EXE << "process from the DirectX family of processes which assists in Window's 3D graphical interface.." Read about it here.
C:\Windows\System\RNAAPP.EXE << "will be executed when a dialup networking connection is instigated.". Read about it here.
C:\Windows\System\TAPISRV.EXE << "Background service that provides Windows Telephony (TAPI) Support in Windows 98". Read about it here.


Also, as I am running AOL 9.0, how important is it for me to update my IE ver. 5.50.4134.0100 to IE ver. 6 SP1 as Windows update suggests?

It is very important to download Internet Explorer v6 SP1 as it will help prevent many of the malware from getting on your computer.


I suggest that you get these programs to help keep the computer clean:

Spyware Blaster - Blocks bad ActiveX items from installing on your computer. Spyware Blaster runs silently in the background.
SpywareGuard - Real-time protection from spyware installation attempts
ie-spyad - Puts over 8,000 bad URLs into your restricted sites for Internet Explorer.
Google Toolbar - Blocks many unwanted pop-ups in Internet Explorer.
Firefox - 'Safer' alternative to the Internet Explorer web browser.

Update these regularly.

You may also want to read "How did I get infected in the first place" to learn how to better secure your computer.

Be sure to keep Windows and your Anti-virus updated.
Post #5
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