What the Tech?! Free tech support Archive
This is a read-only archive. No new posts or registrations. Privacy Page
Spyware / Malware / Virus Removal

Something is taking over my computer

4 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

Looking for the outcome? Ask AI

Post #1
:rant: I am trying to fix my husbands computer and don't know much and am knowing less by the minute. I hope someone can help me. We are networked so that we can share the internet connection. We have a satellite connection. I am including the log from his computer that "Hijack this" scanned

Logfile of HijackThis v1.99.1
Scan saved at 9:53:59 AM, on 5/21/2005
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\SSDPSRV.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\WINDOWS\SYSTEM\KB891711\KB891711.EXE
C:\WINDOWS\SYSTEM\LEXBCES.EXE
C:\WINDOWS\SYSTEM\RPCSS.EXE
C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\LOADQM.EXE
C:\WINDOWS\SYSTEM\QTTASK.EXE
C:\WINDOWS\SYSTEM\HXKJQI.EXE
C:\PROGRAM FILES\COMMON FILES\REAL\UPDATE_OB\REALSCHED.EXE
C:\WINDOWS\SYSTEM\WINUPDT.EXE
C:\WINDOWS\RUNDLL32.EXE
C:\WINDOWS\SYSTEM\ELITEBHP32.EXE
C:\WINDOWS\ECJHENC.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\WINDOWS\SYSTEM\AWVCURS.EXE
C:\PROGRAM FILES\AUTOUPDATE\AUTOUPDATE.EXE
C:\WINDOWS\PUAAMA.EXE
C:\WINDOWS\SYSTEM\PSTORES.EXE
C:\PROGRAM FILES\WEIRDONTHEWEB\WEIRDONTHEWEB.EXE
C:\WINDOWS\ALL USERS\APPLICATION DATA\MSW\BMAN1.EXE
C:\PROGRAM FILES\SF\SF.EXE
C:\WINDOWS\SFITA.EXE
C:\WINDOWS\SYSTEM\AWKBSE35.EXE
C:\WINDOWS\ALL USERS\APPLICATION DATA\MSW\BMAN.EXE
C:\WINDOWS\CALC.EXE
C:\PROGRAM FILES\INCREDIMAIL\BIN\IMAPP.EXE
C:\PROGRAM FILES\CXTPLS\CXTPLS.EXE
C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\WINDOWS\RUNDLL32.EXE
C:\WINDOWS\TEMPORARY INTERNET FILES\CONTENT.IE5\RH5JVER9\HIJACKTHIS[1]\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://searchmiracle.com/sp.php
R1 - HKCU\Software\Microsoft\Internet Explorer,(Default) = www.google.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://red.clientapps.yahoo.com/customize/…://my.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.searchforit.com/searchbar
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://red.clientapps.yahoo.com/customize/…://my.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://searchmiracle.com/sp.php
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = websearch.drsnsrch.com/q.cgi?q=
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=10.2.88.206:80
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: (no name) - {8952A998-1E7E-4716-B23D-3DBE03910972} - (no file)
O2 - BHO: CeresObj Class - {00000049-8F91-4D9C-9573-F016E7626484} - C:\WINDOWS\CERES.DLL
O2 - BHO: Band Class - {01F44A8A-8C97-4325-A378-76E68DC4AB2E} - C:\WINDOWS\SYSTB.DLL
O2 - BHO: Replace Search Ctl - {832BEBED-C3DA-4534-A2C2-B2FFF220C820} - C:\WINDOWS\SYSTEM\REPLACESEARCH.DLL
O2 - BHO: (no name) - {016235BE-59D4-4CEB-ADD5-E2378282A1D9} - C:\PROGRAM FILES\CXTPLS\CXTPLS.DLL
O2 - BHO: (no name) - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - (no file)
O2 - BHO: CExtension Object - {0019C3E2-DD48-4A6D-ABCD-8D32436323D9} - C:\WINDOWS\CFGMGR52.DLL
O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [PCHealth] C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [EM_EXEC] C:\PROGRAM FILES\LOGITECH\MOUSEWARE\SYSTEM\EM_EXEC.EXE
O4 - HKLM\..\Run: [LoadQM] loadqm.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
O4 - HKLM\..\Run: [pkbpvnrs] C:\WINDOWS\SYSTEM\hxkjqi.exe
O4 - HKLM\..\Run: [Win Server Updt] C:\WINDOWS\wupdt.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [winupdtl] C:\WINDOWS\SYSTEM\winupdt.exe
O4 - HKLM\..\Run: [AUNPS2] RUNDLL32 AUNPS2.DLL,_Run@16
O4 - HKLM\..\Run: [checkrun] C:\WINDOWS\SYSTEM\ELITEBHP32.EXE
O4 - HKLM\..\Run: [Sysnet] C:\WINDOWS\snuninst.exe
O4 - HKLM\..\Run: [cfgmgr52] RunDLL32.EXE C:\WINDOWS\CFGMGR52.DLL,DllRun
O4 - HKLM\..\Run: [ECJHENC] C:\WINDOWS\ECJHENC.EXE
O4 - HKLM\..\Run: [rs6k36R] AWVCURS.EXE
O4 - HKLM\..\Run: [AutoUpdater] "c:\Program Files\AutoUpdate\AutoUpdate.exe"
O4 - HKLM\..\Run: [KavSvc] C:\WINDOWS\puaama.exe reg_run
O4 - HKLM\..\Run: [WeirdOnTheWeb] "C:\PROGRAM FILES\WEIRDONTHEWEB\WEIRDONTHEWEB.EXE"
O4 - HKLM\..\Run: [BMan] C:\WINDOWS\All Users\Application Data\msw\BMan1.exe
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [SSDPSRV] C:\WINDOWS\SYSTEM\ssdpsrv.exe
O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
O4 - HKLM\..\RunServices: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
O4 - HKLM\..\RunServices: [KB891711] C:\WINDOWS\SYSTEM\KB891711\KB891711.EXE
O4 - HKCU\..\Run: [Internet Washer Pro] C:\PROGRAM FILES\INTERNET WASHER PRO\IW.exe min
O4 - HKCU\..\Run: [System Soap Pro] C:\PROGRAM FILES\SYSTEM SOAP PRO\SOAP.exe min
O4 - HKCU\..\Run: [IncrediMail] C:\PROGRA~1\INCRED~1\bin\IncMail.exe /c
O4 - HKCU\..\Run: [sf] C:\Program Files\sf\sf.exe
O4 - HKCU\..\Run: [sfita] C:\WINDOWS\sfita.exe
O4 - HKCU\..\Run: [aBpqRWdml] AWKBSE35.EXE
O4 - Startup: ircc.exe
O8 - Extra context menu item: &FastSeeker Search - res://C:\Program Files\FastSeeker\FastSeekerToolbar.dll/cmsearch.html
O8 - Extra context menu item: &Add animation to IncrediMail Style Box - C:\PROGRA~1\INCRED~1\bin\resources\WebMenuImg.htm
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\PROGRAM FILES\YAHOO!\MESSENGER\YHEXBMES0411.DLL
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\PROGRAM FILES\YAHOO!\MESSENGER\YHEXBMES0411.DLL
O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\Program Files\AWS\WeatherBug\Weather.exe (file missing) (HKCU)
O12 - Plugin for .bcf: C:\PROGRA~1\INTERN~1\Plugins\NPBelv32.dll
O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/200207…meInstaller.exe
O16 - DPF: {DCB709B4-4142-411A-8E9F-F265AE2B7BDE} - http://www.myfreecursors.com/cursors/default.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/…nst20040510.cab
O16 - DPF: Yahoo! Chat - http://us.chat1.yimg.com/us.yimg.com/i/cha…t/c381/chat.cab
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.imgfarm.com/images/nocache/funwe…up1.0.0.8-2.cab
O16 - DPF: {47CD99DF-8BCF-4B9B-94EF-02E51B2F79DA} - http://www.alwaysupdatednews.com/install/aun_0035.exe
Post #2
Hello fishergal,welcome to the forum.

Important: Do this before any fix.

Please put your HijackThis in it's own folder, (I create a new folder in C:\ named HJT).
You can do a Right Click on any open area on the desktop, New> Folder, then rename the folder HJT.

Go to where your HijackThis is and Right Click on HijackThis.exe, select Cut, then open the new folder you just created (HJT) Right Click in the folder and select paste.

The reason we do this is Hijackthis creates backup files just in case you'd need to restore one and we'll be cleaning out the temp files.



After the above:



This is what I suggest you do.

Download CWShredder from my signature below. Unzip it on the desktop.
Open CWShredder and with ALL other windows closed, click fix.


Go here and run at least one of the online scans, allow them to delete whatever they find:

TrendMicro HouseCall
eTrust AntiVirus Web Scanner
Panda ActiveScan
Note any thing that can't be fixed
Reboot when done.

Next:

Even if you've already run these, make SURE they're up-to-date and run per instructions.

Make sure you have the up-to-date versions of Spybot V 1.3 and Ad-aware SE Build 1.05 . All are free and available below.

Download Spybot, install and update. Then download Ad-aware, install, and update.

Spybot:

Install the program and launch it.

Go to Start > Programs >Spybot > Search & Destroy and choose Spybot S&D

Close ALL windows except Spybot S&D
Click the button to "Search for Updates" and download and install the Updates.
Next click the button "Check for Problems"
When Spybot is complete, it will be showing "RED" (RED) entries "BLACK" entries and "GREEN" (GREEN) entries in the window
Put a check mark beside the RED (RED) entries ONLY.
Choose "Fix Selected Problems" and allow Spybot to fix the RED (RED) entries.

Ad-Aware FULL SCAN:

Install the program and launch it.

First in the main window look in the bottom right corner and click on Check for updates now then click Connect and download the latest reference files.

From main window :Click Start then under Select a scan Mode check Perform full system scan.
Next deselect Search for negligible risk entries.
Now to scan just click the Next button.

When the scan is finished mark everything for removal and get rid of it.(Right-click the window and choose select all from the drop down menu and click Next)

Empty Recycle Bin

Reboot and "copy/paste" a new log file into this thread.
Also please describe how your computer behaves at the moment.
Post #3
Thank you for the nice reply and welcome. I tried to do what you suggested. I did the CWShredder. It said that there wasn't coolwebsearch. Then the computer went to the blue screen. I did an alt/ctrl/delete to reboot. I got a script errror: line 64; char 1; error "suih" is undefined; code 0; URL: file//C:\\WINDOWS\Application Data\Microsoft\Internet Explorer\desktop.htt. I tried to do the HouseCall scan. It got about 86% of the way when a site called "Red Nova" popped up, then a couple of pop up ads came on top of that. I tried to close them but the computer was froze again. It wouldn't reboot with an alt/ctrl/delete or pushing the power button. I ended up unplugging it and then plugging it back in. Now it won't even turn on. When it is plugged back in it makes a kind of grinding noise that doesn't last long. Is the computer now junk? All I know is that I'm in over my head and don't know what do. I am so glad you are out there.
Post #4

Now it won't even turn on. When it is plugged back in it makes a kind of grinding noise that doesn't last long.

If that's all it does, it sounds like the Hard Drive has crashed :o

Does it beep, any video, etc.?
Post #6
Well that could be many different things causing that :o Power Supply, System Board, etc. I suggest you might want to take it to a computer repair service in your area.
Post #7
Thank you so much for your help. I sure do appreciate the time you have given me. Do think it is worth fixing the computer or would we be better off using this as an excuse to upgrade? Our computers are several years old. thanks again.
Post #8

Do think it is worth fixing the computer or would we be better off using this as an excuse to upgrade? Our computers are several years old. thanks again

. chances are if it's over 3yrs old, it's time to upgrade.
Post #11
Great job :thumbup:

You're more then welcome.
Glad we were able to help :wavey:





If you need this topic reopened, please request this by sending an email to us at the following link
(Click for address)
Include your post user name and detail why you need it reopened with a valid link to your post.
Any bad links or emails that are not from the original poster will be deleted without response.
Any emails without the subject "Reopen" will be deleted without being looked at.

If this is not your thread please start a New Topic.

Ask AI

AI can make mistakes. Check the cited posts. Archived advice can be out-of-date

Don't include personal information. Questions and selected public posts go to OpenAI. About Ask AI