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Spyware / Malware / Virus Removal

I have unremovable spyware

11 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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Go to Control Panel > Internet Options. On the General tab under "Temporary Internet Files" Click "Delete Files". Put a check by "Delete Offline Content" and click OK. Click on the Programs tab then click the "Reset Web Settings" button. Click Apply then OK.
Everything essentially back to baseline except that I am unable to use the link to my isp on the desktop and need to use my browser on the start menu. Any thoughts? Thanks again for all your help and patience. BTW how much do people usually donate?

Everything essentially back to baseline

Great :thumbup:

except that I am unable to use the link to my isp on the desktop and need to use my browser on the start menu. Any thoughts?

Not sure what you're referring to here? Is it a shortcut? Can you re-create it on the desktop?
Great job :thumbup:

You're more then welcome.
Glad we were able to help

Peace be with you :wavey:





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