What the Tech?! Free tech support Archive
This is a read-only archive. No new posts or registrations. Privacy Page
Spyware / Malware / Virus Removal

Spyware : (

4 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

Looking for the outcome? Ask AI

Post #1
Well, I've got spyware on my computer, and so far all efforts to remove it have failed. Thank you very much for any help you can offer. Here is my log. Thanks again.

Logfile of HijackThis v1.97.7
Scan saved at 9:12:46 PM, on 8/12/04
Platform: Windows 98 Gold (Win9x 4.10.1998)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\ATI2EVXX.EXE
C:\PROGRAM FILES\NORTON ANTIVIRUS\RTVSCN95.EXE
C:\PROGRAM FILES\NORTON ANTIVIRUS\DEFWATCH.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\PROGRAM FILES\NORTON ANTIVIRUS\VPTRAY.EXE
C:\WINDOWS\RUNDLL32.EXE
C:\PROGRAM FILES\ATI TECHNOLOGIES\ATI CONTROL PANEL\ATIPTAXX.EXE
C:\WINDOWS\SYSTEM\FNTOXYQ.EXE
C:\PROGRAM FILES\AIM\AIM.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
C:\WINDOWS\DESKTOP\HIJACK THIS\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = file://C:\WINDOWS\TEMP\sp.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = file://C:\WINDOWS\TEMP\sp.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = file://C:\WINDOWS\TEMP\sp.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
R3 - URLSearchHook: (no name) - {20EC3D2D-33C1-4C9D-BC37-C2D500688DA2} - C:\TV MEDIA\TvmBho.dll (file missing)
O1 - Hosts: 69.20.16.183 auto.search.msn.com
O1 - Hosts: 69.20.16.183 search.netscape.com
O1 - Hosts: 69.20.16.183 ieautosearch
O2 - BHO: (no name) - {000020DD-C72E-4113-AF77-DD56626C6C42} - C:\WINDOWS\TWAINTEC.DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [MMHID] rundll32 mmhid.dll,StartMmHid
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [vptray] C:\Program Files\Norton AntiVirus\vptray.exe
O4 - HKLM\..\Run: [ASUS Probe] C:\Program Files\ASUS\Probe\AsusProb.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [OmgStartup] C:\Program Files\Common Files\Sony Shared\OpenMG\OmgStartup.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
O4 - HKLM\..\Run: [ndpitc] C:\WINDOWS\SYSTEM\ndpitc.exe
O4 - HKLM\..\Run: [WebRebates0] "C:\PROGRAM FILES\WEB_REBATES\WebRebates0.exe"
O4 - HKLM\..\Run: [jwgppzcfsztv] C:\WINDOWS\SYSTEM\fntoxyq.exe
O4 - HKLM\..\Run: [ALCHEM] C:\WINDOWS\ALCHEM.exe
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [ATIPOLL] ati2evxx.exe
O4 - HKLM\..\RunServices: [ATISmart] C:\WINDOWS\SYSTEM\ati2s9ag.exe
O4 - HKLM\..\RunServices: [rtvscn95] C:\Program Files\Norton AntiVirus\rtvscn95.exe
O4 - HKLM\..\RunServices: [defwatch] C:\Program Files\Norton AntiVirus\defwatch.exe
O4 - HKCU\..\Run: [AIM] C:\PROGRAM FILES\AIM\aim.exe -cnetwait.odl
O4 - Startup: PowerReg Scheduler V3.exe
O4 - Startup: OpenMG Jukebox Startup.lnk = C:\Program Files\Sony\OpenMG Jukebox\Omgtray.exe
O9 - Extra button: AIM (HKLM)
O10 - Unknown file in Winsock LSP: c:\windows\system\lspak.dll
O10 - Unknown file in Winsock LSP: c:\windows\system\lspak.dll
O10 - Unknown file in Winsock LSP: c:\windows\system\lspak.dll
O10 - Unknown file in Winsock LSP: c:\windows\system\lspak.dll
O10 - Unknown file in Winsock LSP: c:\windows\system\lspak.dll
O10 - Unknown file in Winsock LSP: c:\windows\system\lspak.dll
O10 - Unknown file in Winsock LSP: c:\windows\system\lspak.dll
O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/…8154.8847453704
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload.macromedia.com/pub/shock…ash/swflash.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/04852fa1455096…ip/RdxIE601.cab
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab
Post #2
Download StartDreck from here. Unzip to its own folder and start the program:

Press 'Config'
Press 'Unmark All'

Check the following boxes only:
Registry -> Run Keys
System/drivers> Running processes

Press 'Ok'. Press 'Save' and select the location to save the log file (default is the same folder as the application). Post the log in this thread.
Post #3
Here it is, thanks again. I think I got it right, but there might be a problem with how I pasted it… I think its ok. StartDreck (build 2.1.7 public stable) - 2004-08-13 @ 18:38:24 (GMT -05:00) Platform: Windows 98 (Win 4.10.1998 ) Internet Explorer: 6.0.2800.1106 Logged in as Sam Rettew at SAM »Registry »Run Keys »Current User »Run *AIM=C:\PROGRAM FILES\AIM\aim.exe -cnetwait.odl »RunOnce »Default User »Run *AIM=C:\PROGRAM FILES\AIM\aim.exe -cnetwait.odl »RunOnce »Local Machine »Run *ScanRegistry=C:\WINDOWS\scanregw.exe /autorun *TaskMonitor=C:\WINDOWS\taskmon.exe *SystemTray=SysTray.Exe *MMHID=rundll32 mmhid.dll,StartMmHid *LoadPowerProfile=Rundll32.exe powrprof.dll,LoadCurrentPwrScheme *vptray=C:\Program Files\Norton AntiVirus\vptray.exe *ASUS Probe=C:\Program Files\ASUS\Probe\AsusProb.exe *ATIPTA=C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe *OmgStartup=C:\Program Files\Common Files\Sony Shared\OpenMG\OmgStartup.exe *QuickTime Task="C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime *ndpitc=C:\WINDOWS\SYSTEM\ndpitc.exe *WebRebates0="C:\PROGRAM FILES\WEB_REBATES\WebRebates0.exe" *jwgppzcfsztv=C:\WINDOWS\SYSTEM\fntoxyq.exe *ALCHEM=C:\WINDOWS\ALCHEM.exe »RunOnce »RunServices *LoadPowerProfile=Rundll32.exe powrprof.dll,LoadCurrentPwrScheme *SchedulingAgent=mstask.exe *ATIPOLL=ati2evxx.exe *ATISmart=C:\WINDOWS\SYSTEM\ati2s9ag.exe *rtvscn95=C:\Program Files\Norton AntiVirus\rtvscn95.exe *defwatch=C:\Program Files\Norton AntiVirus\defwatch.exe »RunServicesOnce »RunOnceEx »RunServicesOnceEx »Files »System/Drivers »Running Processes +FFCF496B=C:\WINDOWS\SYSTEM\KERNEL32.DLL +FFFF8D03=C:\WINDOWS\SYSTEM\MSGSRV32.EXE +FFFFB893=C:\WINDOWS\SYSTEM\MPREXE.EXE +FFFFCD8F=C:\WINDOWS\SYSTEM\mmtask.tsk +FFFC0183=C:\WINDOWS\SYSTEM\MSTASK.EXE +FFFC33DF=C:\WINDOWS\SYSTEM\ATI2EVXX.EXE +FFFC5C73=C:\PROGRAM FILES\NORTON ANTIVIRUS\RTVSCN95.EXE +FFFC2907=C:\PROGRAM FILES\NORTON ANTIVIRUS\DEFWATCH.EXE +FFFD3E0F=C:\WINDOWS\EXPLORER.EXE +FFF21E67=C:\WINDOWS\TASKMON.EXE +FFF236CB=C:\WINDOWS\SYSTEM\SYSTRAY.EXE +FFF27697=C:\PROGRAM FILES\NORTON ANTIVIRUS\VPTRAY.EXE +FFF2933F=C:\PROGRAM FILES\ASUS\PROBE\ASUSPROB.EXE +FFF2896B=C:\WINDOWS\RUNDLL32.EXE +FFF24703=C:\PROGRAM FILES\ATI TECHNOLOGIES\ATI CONTROL PANEL\ATIPTAXX.EXE +FFFDE08B=C:\WINDOWS\SYSTEM\QTTASK.EXE +FFF33453=C:\WINDOWS\SYSTEM\FNTOXYQ.EXE +FFF3447F=C:\PROGRAM FILES\AIM\AIM.EXE +FFF38E17=C:\PROGRAM FILES\SONY\OPENMG JUKEBOX\OMGTRAY.EXE +FFF3EB23=C:\WINDOWS\SYSTEM\DDHELP.EXE +FFF7F607=C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE +FFF47FD3=C:\WINDOWS\SYSTEM\PSTORES.EXE +FFF5B47F=C:\WINDOWS\DESKTOP\STARTDRECK\STARTDRECK.EXE »Application specific
Post #4
No hidden file. Could you click here to download CWShredder by Merijn Bellekom and run it, hit 'fix' as opposed to 'scan only'. If you already have CWShredder, click 'Check for update' and make sure you are running version 1.59.1 Reboot when done.

Click here to download Ad-Aware and install. Before scanning click on "check for updates now" to make sure you have the latest reference file. Then click the gear wheel at the top and check these options:

General> activate these: "Automatically save log-file" and "Automatically quarantine objects prior to removal"

Scanning > activate these: "Scan within archives", "Scan active processes", "Scan registry", "Deep scan registry", "Scan my IE Favorites for banned sites" and "Scan my Hosts file"

Tweaks > Scanning Engine> activate this: "Unload recognized processes during scanning."

Tweaks > Cleaning Engine: activate these: "Automatically try to unregister objects prior to deletion" and "Let Windows remove files in use after reboot."

Click "Proceed" to save your settings, then click "Start", make sure "Activate in-depth scan" is ticked green then scan your system. When the scan is finished, the screen will tell you if anything has been found, click "Next". The bad files will be listed, right click the pane and click "Select all objects" - this will put a check mark in the box at the side, click "Next" again and click "OK" at the prompt "# objects will be removed. Continue?".

Reboot when done. Rescan with HJT and post a new log here for a final check over.
Post #5
Sorry, I've been away for a while. Here is the final log. Thanks again.


Logfile of HijackThis v1.97.7
Scan saved at 8:01:26 PM, on 8/18/04
Platform: Windows 98 Gold (Win9x 4.10.1998)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\ATI2EVXX.EXE
C:\PROGRAM FILES\NORTON ANTIVIRUS\RTVSCN95.EXE
C:\PROGRAM FILES\NORTON ANTIVIRUS\DEFWATCH.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\RUNDLL32.EXE
C:\PROGRAM FILES\NORTON ANTIVIRUS\VPTRAY.EXE
C:\PROGRAM FILES\ATI TECHNOLOGIES\ATI CONTROL PANEL\ATIPTAXX.EXE
C:\PROGRAM FILES\AIM\AIM.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
C:\WINDOWS\SYSTEM\PSTORES.EXE
C:\WINDOWS\DESKTOP\HIJACK THIS\HIJACKTHIS.EXE

R3 - URLSearchHook: (no name) - {20EC3D2D-33C1-4C9D-BC37-C2D500688DA2} - C:\TV MEDIA\TvmBho.dll (file missing)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [MMHID] rundll32 mmhid.dll,StartMmHid
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [vptray] C:\Program Files\Norton AntiVirus\vptray.exe
O4 - HKLM\..\Run: [ASUS Probe] C:\Program Files\ASUS\Probe\AsusProb.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [OmgStartup] C:\Program Files\Common Files\Sony Shared\OpenMG\OmgStartup.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
O4 - HKLM\..\Run: [ndpitc] C:\WINDOWS\SYSTEM\ndpitc.exe
O4 - HKLM\..\Run: [jwgppzcfsztv] C:\WINDOWS\SYSTEM\fntoxyq.exe
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [ATIPOLL] ati2evxx.exe
O4 - HKLM\..\RunServices: [ATISmart] C:\WINDOWS\SYSTEM\ati2s9ag.exe
O4 - HKLM\..\RunServices: [rtvscn95] C:\Program Files\Norton AntiVirus\rtvscn95.exe
O4 - HKLM\..\RunServices: [defwatch] C:\Program Files\Norton AntiVirus\defwatch.exe
O4 - HKCU\..\Run: [AIM] C:\PROGRAM FILES\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SPYSWEEPER.EXE" /0
O4 - HKCU\..\RunServices: [AIM] C:\PROGRAM FILES\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\RunServices: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SPYSWEEPER.EXE" /0
O4 - Startup: PowerReg Scheduler V3.exe
O4 - Startup: OpenMG Jukebox Startup.lnk = C:\Program Files\Sony\OpenMG Jukebox\Omgtray.exe
O9 - Extra button: AIM (HKLM)
O10 - Unknown file in Winsock LSP: c:\windows\system\lspak.dll
O10 - Unknown file in Winsock LSP: c:\windows\system\lspak.dll
O10 - Unknown file in Winsock LSP: c:\windows\system\lspak.dll
O10 - Unknown file in Winsock LSP: c:\windows\system\lspak.dll
O10 - Unknown file in Winsock LSP: c:\windows\system\lspak.dll
O10 - Unknown file in Winsock LSP: c:\windows\system\lspak.dll
O10 - Unknown file in Winsock LSP: c:\windows\system\lspak.dll
O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/…8154.8847453704
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload.macromedia.com/pub/shock…ash/swflash.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/04852fa1455096…ip/RdxIE601.cab
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab
Post #6
First click here to download LSPFix. Extract the program from the zip file and run it, make sure you click the "I know what I'm doing" button. Select lspak.dll and using the right-pointing 'arrows' and move all instances of lspak.dll it mentions to the Remove (RHS) side but leave everything else (it might already be over there when you open LSPFix). Click the 'Finished' button (if you exit with the X at top right nothing happens).

Click here to download TheKillbox by Option^Explicit. Extract it from the zip file then double-click on Killbox.exe to run it. In the 'Paste Full Path of File to Delete' box, copy and paste the following, clicking 'Kill File' after pasting each one:

C:\WINDOWS\SYSTEM\ndpitc.exe
C:\WINDOWS\SYSTEM\fntoxyq.exe

Click 'Exit' when done.

If you receive a message such as: "Component 'MsComCtl.ocx' or one of its dependencies not correctly registered: a file is missing or invalid." when trying to run TheKillbox, click here to download and run missingfilesetup.exe. Then try TheKillbox again.

Open TheKillbox again, click File, Open!Submit and you will see a folder bearing the date that you used TheKillbox - zip it up and send to [removed] including a link to this thread in the body of the email.

Then create a new folder called C:\HijackThis, extract the HijackThis.exe file from the zip file into the new folder and run it from there. This is necessary to ensure you have backups should anything go wrong. Make sure that you have no other browser windows open as this could prevent the fix from working properly. Open HijackThis, scan and when complete, remove the following entries by checking the box to the left and clicking 'fixed checked':

R3 - URLSearchHook: (no name) - {20EC3D2D-33C1-4C9D-BC37-C2D500688DA2} - C:\TV MEDIA\TvmBho.dll (file missing)
O4 - HKLM\..\Run: [ndpitc] C:\WINDOWS\SYSTEM\ndpitc.exe
O4 - HKLM\..\Run: [jwgppzcfsztv] C:\WINDOWS\SYSTEM\fntoxyq.exe
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/04852fa1455096…ip/RdxIE601.cab

Reboot, rescan with HJT and post a new log for a final check over.
Post #7
Here's the new log. I followed all of the instructions, but during the Killbox step, it said that the files I was trying to delete did not exist. I also couldn't find the file to zip up and send. Thanks again for your help.



Logfile of HijackThis v1.97.7
Scan saved at 2:46:07 PM, on 8/22/04
Platform: Windows 98 Gold (Win9x 4.10.1998)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\ATI2EVXX.EXE
C:\PROGRAM FILES\NORTON ANTIVIRUS\RTVSCN95.EXE
C:\PROGRAM FILES\NORTON ANTIVIRUS\DEFWATCH.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\PROGRAM FILES\NORTON ANTIVIRUS\VPTRAY.EXE
C:\PROGRAM FILES\ASUS\PROBE\ASUSPROB.EXE
C:\WINDOWS\RUNDLL32.EXE
C:\PROGRAM FILES\ATI TECHNOLOGIES\ATI CONTROL PANEL\ATIPTAXX.EXE
C:\WINDOWS\SYSTEM\QTTASK.EXE
C:\PROGRAM FILES\SONY\OPENMG JUKEBOX\OMGTRAY.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\WINDOWS\SYSTEM\PSTORES.EXE
C:\HIJACKTHIS\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://ie.search.msn.com/{SUB_RFC1766}/srchasst/srchasst.htm
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.search.msn.com/{SUB_RFC1766}/srchasst/srchasst.htm
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.microsoft.com/isapi/redir.dll?p…er=6&ar=msnhome
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://home.microsoft.com/access/autosearch.asp?p=%s
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://ie.search.msn.com/{SUB_RFC1766}/srchasst/srchasst.htm
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,CustomizeSearch = http://ie.search.msn.com/{SUB_RFC1766}/srchasst/srchcust.htm
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [MMHID] rundll32 mmhid.dll,StartMmHid
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [vptray] C:\Program Files\Norton AntiVirus\vptray.exe
O4 - HKLM\..\Run: [ASUS Probe] C:\Program Files\ASUS\Probe\AsusProb.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [OmgStartup] C:\Program Files\Common Files\Sony Shared\OpenMG\OmgStartup.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [ATIPOLL] ati2evxx.exe
O4 - HKLM\..\RunServices: [ATISmart] C:\WINDOWS\SYSTEM\ati2s9ag.exe
O4 - HKLM\..\RunServices: [rtvscn95] C:\Program Files\Norton AntiVirus\rtvscn95.exe
O4 - HKLM\..\RunServices: [defwatch] C:\Program Files\Norton AntiVirus\defwatch.exe
O4 - HKCU\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SPYSWEEPER.EXE" /0
O4 - Startup: PowerReg Scheduler V3.exe
O4 - Startup: OpenMG Jukebox Startup.lnk = C:\Program Files\Sony\OpenMG Jukebox\Omgtray.exe
O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/…8154.8847453704
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload.macromedia.com/pub/shock…ash/swflash.cab
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab
Post #8
You're welcome - glad to help :D That's a clean log now.

To help keep you clean follow the recommendations in Tony's article here:

So how did I get infected in the first place?



As this problem has been resolved the topic will be closed. If you need this topic reopened, please request this by sending an email to us at the following link
(Click for address)

The subject of the email must be "Reopen". Include your post username and details about why you need it reopened, with a valid link to your post.

Ask AI

AI can make mistakes. Check the cited posts. Archived advice can be out-of-date

Don't include personal information. Questions and selected public posts go to OpenAI. About Ask AI