Spyware / Malware / Virus Removal

Response to MrCharlie-encountered problem

7 min read

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mopargirl440 Topic Starter

Post #1May 1, 2005, 7:18 PM UTC

I have had so many problems with my computer. We were taken over by the topantispyware black screen but I downloaded the uninstall which removed the obvious problems. I have been running Spybot & Adaware & they are finding stuff that has been removed although more than a few times my adaware has locked up when trying to remove: VX2, Alexa & coolweb search. I have tried to manually remove what I can under regedit but I cannot say I got everything. HELP !!!!

Here is my log, PLEASE let me know what to do.
Thank you a million times over.

Logfile of HijackThis v1.99.1
Scan saved at 2:53:20 PM, on 5/1/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Panda Software\PavShld\pavprsrv.exe
C:\Program Files\Panda Software\Panda Titanium Antivirus 2004\pavsrv51.exe
C:\Program Files\Panda Software\Panda Titanium Antivirus 2004\PsImSvc.exe
C:\Program Files\Panda Software\Panda Titanium Antivirus 2004\AVENGINE.EXE
C:\Program Files\Panda Software\Panda Titanium Antivirus 2004\apvxdwin.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\atlru.exe
C:\Program Files\Panda Software\Panda Titanium Antivirus 2004\WebProxy.exe
C:\WINDOWS\system32\sdkob32.exe
C:\Program Files\MSN\MSNCoreFiles\msn.exe
C:\Program Files\MSN\MSNIA\msniasvc.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\HIJACK THIS\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\chrvq.dll/sp.html#37049
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\chrvq.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\chrvq.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\chrvq.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\chrvq.dll/sp.html#37049
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\chrvq.dll/sp.html#37049
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {5DB07E37-75DB-B4B6-96F7-396F8F6D52EE} - C:\WINDOWS\system32\winqi32.dll
O2 - BHO: (no name) - {73374308-91E6-5E66-411F-8EDBA399652C} - C:\WINDOWS\system32\atlby.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [APVXDWIN] "C:\Program Files\Panda Software\Panda Titanium Antivirus 2004\APVXDWIN.EXE" /s
O4 - HKLM\..\Run: [sdkob32.exe] C:\WINDOWS\system32\sdkob32.exe
O4 - HKLM\..\RunOnce: [atlru.exe] C:\WINDOWS\atlru.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O8 - Extra context menu item: &Define - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
O8 - Extra context menu item: Allow personal info to reach this site - file://C:\Program Files\GhostSurf\info.allow.html
O8 - Extra context menu item: Allow popups on this site - file://C:\Program Files\GhostSurf\popup.allow.html
O8 - Extra context menu item: Allow this advertisement - file://C:\Program Files\GhostSurf\menu.allowimg.html
O8 - Extra context menu item: Block personal info from this site - file://C:\Program Files\GhostSurf\info.block.html
O8 - Extra context menu item: Block popups on this site - file://C:\Program Files\GhostSurf\popup.block.html
O8 - Extra context menu item: Block this advertisement - file://C:\Program Files\GhostSurf\menu.blockimg.html
O8 - Extra context menu item: Look Up in &Encyclopedia - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
O9 - Extra button: Encarta Encyclopedia - {2FDEF853-0759-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
O9 - Extra 'Tools' menuitem: Encarta Encyclopedia - {2FDEF853-0759-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
O9 - Extra button: (no name) - {578FC4E3-151E-456c-AF8E-B63061EFE228}} - (no file)
O9 - Extra button: Define - {5DA9DE80-097A-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
O9 - Extra 'Tools' menuitem: Define - {5DA9DE80-097A-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {11111111-1111-1111-1111-111111113457} - file://c:\ied_s7m.cab
O16 - DPF: {11111111-1111-1111-1111-511111113457} - file://c:\x.cab
O16 - DPF: {A28DAC07-0D34-4A90-A0E6-CEE27208C86D} (CWDL_DownLoadControl Class) - http://www.callwave.com/include/cab/CWDL_DownLoad.cab
O16 - DPF: {C6B086D2-146B-47A4-A218-B82DCAF2D872} (cpbrxpie Control) - http://a19.g.akamai.net/7/19/7125/4007/ftp…20/cpbrxpie.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{B3683246-A689-4ADA-8185-3A2B095B7B78}: NameServer = 209.244.0.3 209.244.0.4
O23 - Service: Network Security Service ( 11Fßä#·ºÄÖ`I) - Unknown owner - C:\WINDOWS\d3la.exe (file missing)
O23 - Service: Panda Process Protection Service (PavPrSrv) - Panda Software - C:\Program Files\Common Files\Panda Software\PavShld\pavprsrv.exe
O23 - Service: Panda anti-virus service (PAVSRV) - Panda Software - C:\Program Files\Panda Software\Panda Titanium Antivirus 2004\pavsrv51.exe
O23 - Service: Panda IManager Service (PSIMSVC) - Panda Software Internacional - C:\Program Files\Panda Software\Panda Titanium Antivirus 2004\PsImSvc.exe

MrCharlie

Post #2May 2, 2005, 12:14 AM UTC

Welcome to the forum.

Please read through the instructions before you start (you may want to print this out).

Please download and install these programs - don't run them yet!!

Please download and unzip
AboutBuster to a folder. Inside the folder is a readme file that has instructions on the use of the program.
AboutBuster MUST be updated before you use it.
Start AboutBuster, click the update button, check for update, drag the box to the side and hit download updates, close the box . Don't run it yet.
AboutBuster Tutorial

Download and unzip cwsserviceremove to your desktop. use link below:
http://lineofire.geekstogo.com/cwsserviceremove.zip

Download CW-Shredder at the link below:
http://cwshredder.net/bin/CWShredder.exe

Open Windows Explorer & Go to Tools > Folder Options. Click on the View tab and make sure that "Show hidden files and folders" is checked.
Also uncheck "Hide protected operating system files" and untick "hide extensions for known file types" . Now click "Apply to all folders"
Click "Apply" then "OK"

Reboot into SafeMode. <—MAKE SURE YOU KNOW HOW TO DO THIS!!

+++++++++++++++++++++++++++++++++++++++++++++++++

Here's the fix:

Important Step
1. Go to Start->Run and type "Services.msc" (without quotes) then hit Ok
Scroll down and find the service called:
Network Security Service

When you find it, double-click on it. In the next window that opens, click the Stop button, then click on properties and under the General Tab, change the Startup Type to Disabled. Now hit Apply and then Ok and close any open windows. If you don´t find this service listed go ahead with the next steps.

2. Reboot into Safe Mode

3. Press Ctrl+Alt+Delete once => Click Task Manager => Click the Processes tab => Double-click the Image Name column header to alphabetically sort the processes => Scroll through the list and look for:

atlru.exe
sdkob32.exe

If you find the files, click on them, and then click End Process => Exit the Task Manager.

4. CLOSE ALL WINDOWS AND BROWSERS Scan with Hijack This and put checks next to all the following, then click "Fix Checked"

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\chrvq.dll/sp.html#37049
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\chrvq.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\chrvq.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\chrvq.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\chrvq.dll/sp.html#37049
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\chrvq.dll/sp.html#37049
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {5DB07E37-75DB-B4B6-96F7-396F8F6D52EE} - C:\WINDOWS\system32\winqi32.dll
O2 - BHO: (no name) - {73374308-91E6-5E66-411F-8EDBA399652C} - C:\WINDOWS\system32\atlby.dll
O4 - HKLM\..\Run: [sdkob32.exe] C:\WINDOWS\system32\sdkob32.exe
O4 - HKLM\..\RunOnce: [atlru.exe] C:\WINDOWS\atlru.exe
O9 - Extra button: (no name) - {578FC4E3-151E-456c-AF8E-B63061EFE228}} - (no file)
O16 - DPF: {11111111-1111-1111-1111-111111113457} - file://c:\ied_s7m.cab
O16 - DPF: {11111111-1111-1111-1111-511111113457} - file://c:\x.cab
O16 - DPF: {C6B086D2-146B-47A4-A218-B82DCAF2D872} (cpbrxpie Control) - http://a19.g.akamai.net/7/19/7125/4007/ftp…20/cpbrxpie.cab
O23 - Service: Network Security Service ( 11Fßä#·ºÄÖ`I) - Unknown owner - C:\WINDOWS\d3la.exe (file missing)

Click on Fix Checked and exit HijackThis.

5. Delete the following files if present:

C:\WINDOWS\d3la.exe
C:\WINDOWS\chrvq.dll
C:\WINDOWS\atlru.exe
C:\WINDOWS\system32\sdkob32.exe
C:\WINDOWS\system32\atlby.dll
C:\WINDOWS\system32\winqi32.dll

(and any other files with the same name that end in .dll, .exe or .dat, you may find them right next to each other, example - appsw.exe, appsw.dll, appsw.dat)
If you get an error when deleting a file. Right click on the file and check to see if the read only attribute is checked. if it is uncheck it and try again.

6. Run AboutBuster . This will scan your computer for the bad files and delete them. It will ask to scan the system again, let it. Save the report (copy and paste into notepad or wordpad and save as a .txt file) and post a copy back here when you are done with all the steps.

7. Clean out temporary and TIF files. Go to Start > Run and type in the box: cleanmgr. Let it scan your system for files to remove. Make sure these 3 are checked and then press *ok* to remove:

Temporary Files
Temporary Internet Files
Recycle Bin

8. Double click on the cwsserviceremove and when asked to merge say yes.

9. Run CW-Shredder - Hit the FIX button - let it run and fix what it finds.

10. Reboot into normal mode.

11. Download and run this online virus scan: <–Important
http://housecall.trendmicro.com/housecall/start_corp.asp
Make sure you check "AutoClean"

12. Reboot and post a fresh HJT log back here by using the add reply button below, and lets see how we did, MrC

mopargirl440

Post #3May 2, 2005, 8:23 PM UTC last edited May 2, 2005, 9:57 PM UTC

Topic Merged

mopargirl440, please use the ADD REPLY button when replying to keep everything in one topic.

MrCharlie, I tried to do what you recommended to correct my problems on my prior thread but I ran into a few problems.

First, maybe this is correctable, I cannot log in under safe mode. The only options were administrator & my husband log in. Under adminstrator, my desktop is not accessable. Is there a way around this.

Next, when I logged in under my husband & ran hijack this, I got a different log.
What should I do?
Correct the problems with my husband's log….but will this in turn correct my problems?
Here's my husband's log.
Again, thanks a million!!!!

Logfile of HijackThis v1.99.1
Scan saved at 3:53:15 PM, on 5/2/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\HIJACK THIS\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\nwrit.dll/sp.html#37049
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\nwrit.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\xxnls.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\xxnls.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\xxnls.dll/sp.html#37049
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\xxnls.dll/sp.html#37049
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {6736D543-9459-D61F-8FA7-A53653949C0D} - C:\WINDOWS\netcz32.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [APVXDWIN] "C:\Program Files\Panda Software\Panda Titanium Antivirus 2004\APVXDWIN.EXE" /s
O4 - HKLM\..\Run: [sdkob32.exe] C:\WINDOWS\system32\sdkob32.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb03.exe
O4 - HKLM\..\RunOnce: [netic32.exe] C:\WINDOWS\system32\netic32.exe
O4 - HKLM\..\RunOnce: [apigb32.exe] C:\WINDOWS\system32\apigb32.exe
O8 - Extra context menu item: &Define - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
O8 - Extra context menu item: Look Up in &Encyclopedia - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
O9 - Extra button: Encarta Encyclopedia - {2FDEF853-0759-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
O9 - Extra 'Tools' menuitem: Encarta Encyclopedia - {2FDEF853-0759-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
O9 - Extra button: (no name) - {578FC4E3-151E-456c-AF8E-B63061EFE228}} - (no file)
O9 - Extra button: Define - {5DA9DE80-097A-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
O9 - Extra 'Tools' menuitem: Define - {5DA9DE80-097A-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O15 - Trusted Zone: http://*.cwshredder.net
O15 - Trusted Zone: http://lineofire.geekstogo.com
O15 - Trusted Zone: http://*.malwarebytes.biz
O15 - Trusted Zone: http://WWW.MERIJN.ORG
O16 - DPF: {11111111-1111-1111-1111-111111113457} - file://c:\ied_s7m.cab
O16 - DPF: {11111111-1111-1111-1111-511111113457} - file://c:\x.cab
O16 - DPF: {A28DAC07-0D34-4A90-A0E6-CEE27208C86D} (CWDL_DownLoadControl Class) - http://www.callwave.com/include/cab/CWDL_DownLoad.cab
O16 - DPF: {C6B086D2-146B-47A4-A218-B82DCAF2D872} (cpbrxpie Control) - http://a19.g.akamai.net/7/19/7125/4007/ftp…20/cpbrxpie.cab
O23 - Service: Network Security Service ( 11Fßä#·ºÄÖ`I) - Unknown owner - C:\WINDOWS\d3la.exe (file missing)
O23 - Service: Panda Process Protection Service (PavPrSrv) - Panda Software - C:\Program Files\Common Files\Panda Software\PavShld\pavprsrv.exe
O23 - Service: Panda anti-virus service (PAVSRV) - Panda Software - C:\Program Files\Panda Software\Panda Titanium Antivirus 2004\pavsrv51.exe
O23 - Service: Panda IManager Service (PSIMSVC) - Panda Software Internacional - C:\Program Files\Panda Software\Panda Titanium Antivirus 2004\PsImSvc.exe

MrCharlie

Post #4May 3, 2005, 1:41 AM UTC

OK, try this for your husbands, if you can't get into safe mode - do it in regular mode.

Please read through the instructions before you start (you may want to print this out).

Please download and install these programs - don't run them yet!!

Please download and unzip
AboutBuster to a folder. Inside the folder is a readme file that has instructions on the use of the program.
AboutBuster MUST be updated before you use it.
Start AboutBuster, click the update button, check for update, drag the box to the side and hit download updates, close the box . Don't run it yet.
AboutBuster Tutorial

Download and unzip cwsserviceremove to your desktop. use link below:
http://lineofire.geekstogo.com/cwsserviceremove.zip

Download CW-Shredder at the link below:
http://cwshredder.net/bin/CWShredder.exe

Open Windows Explorer & Go to Tools > Folder Options. Click on the View tab and make sure that "Show hidden files and folders" is checked.
Also uncheck "Hide protected operating system files" and untick "hide extensions for known file types" . Now click "Apply to all folders"
Click "Apply" then "OK"

Reboot into SafeMode. <—MAKE SURE YOU KNOW HOW TO DO THIS!!

+++++++++++++++++++++++++++++++++++++++++++++++++

Here's the fix:

Important Step
1. Go to Start->Run and type "Services.msc" (without quotes) then hit Ok
Scroll down and find the service called:
Network Security Service

When you find it, double-click on it. In the next window that opens, click the Stop button, then click on properties and under the General Tab, change the Startup Type to Disabled. Now hit Apply and then Ok and close any open windows. If you don´t find this service listed go ahead with the next steps.

2. Reboot into Safe Mode

3. Press Ctrl+Alt+Delete once => Click Task Manager => Click the Processes tab => Double-click the Image Name column header to alphabetically sort the processes => Scroll through the list and look for:

—SKIP—-

If you find the files, click on them, and then click End Process => Exit the Task Manager.

4. CLOSE ALL WINDOWS AND BROWSERS Scan with Hijack This and put checks next to all the following, then click "Fix Checked"

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\nwrit.dll/sp.html#37049
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\nwrit.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\xxnls.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\xxnls.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\xxnls.dll/sp.html#37049
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\xxnls.dll/sp.html#37049
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {6736D543-9459-D61F-8FA7-A53653949C0D} - C:\WINDOWS\netcz32.dll
O4 - HKLM\..\Run: [sdkob32.exe] C:\WINDOWS\system32\sdkob32.exe
O4 - HKLM\..\RunOnce: [netic32.exe] C:\WINDOWS\system32\netic32.exe
O4 - HKLM\..\RunOnce: [apigb32.exe] C:\WINDOWS\system32\apigb32.exe
O9 - Extra button: (no name) - {578FC4E3-151E-456c-AF8E-B63061EFE228}} - (no file)
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O16 - DPF: {11111111-1111-1111-1111-111111113457} - file://c:\ied_s7m.cab
O16 - DPF: {11111111-1111-1111-1111-511111113457} - file://c:\x.cab
O16 - DPF: {C6B086D2-146B-47A4-A218-B82DCAF2D872} (cpbrxpie Control) - http://a19.g.akamai.net/7/19/7125/4007/ftp…20/cpbrxpie.cab
O23 - Service: Network Security Service ( 11Fßä#·ºÄÖ`I) - Unknown owner - C:\WINDOWS\d3la.exe (file missing)

Click on Fix Checked and exit HijackThis.

5. Delete the following files if present:

C:\WINDOWS\d3la.exe
C:\WINDOWS\system32\apigb32.exe
C:\WINDOWS\system32\netic32.exe
C:\WINDOWS\system32\sdkob32.exe
C:\WINDOWS\netcz32.dll
C:\WINDOWS\system32\xxnls.dll

(and any other files with the same name that end in .dll, .exe or .dat, you may find them right next to each other, example - appsw.exe, appsw.dll, appsw.dat)
If you get an error when deleting a file. Right click on the file and check to see if the read only attribute is checked. if it is uncheck it and try again.

6. Run AboutBuster . This will scan your computer for the bad files and delete them. It will ask to scan the system again, let it. Save the report (copy and paste into notepad or wordpad and save as a .txt file) and post a copy back here when you are done with all the steps.

7. Clean out temporary and TIF files. Go to Start > Run and type in the box: cleanmgr. Let it scan your system for files to remove. Make sure these 3 are checked and then press *ok* to remove:

Temporary Files
Temporary Internet Files
Recycle Bin

8. Double click on the cwsserviceremove and when asked to merge say yes.

9. Run CW-Shredder - Hit the FIX button - let it run and fix what it finds.

10. Reboot into normal mode.

11. Download and run this online virus scan:<—Important
http://housecall.trendmicro.com/housecall/start_corp.asp
Make sure you check "AutoClean"

12. Reboot and post a fresh HJT log back here by using the add reply button below, and lets see how we did, MrC

MrCharlie

Post #5May 22, 2005, 1:00 PM UTC

Due to inactivity this topic will be closed.
If you need help please start a new thread and post a new HJT log

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Response to MrCharlie-encountered problem

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