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Hijackthis Log In Need Of Help

4 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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Post #1
Hi
Hope someone can help me sort out this mess.
I have run ad-aware and spybot but the problems still return.
hope i have posted this correctly as i am new to all this.


Logfile of HijackThis v1.99.1
Scan saved at 11:06:30, on 25/04/2005
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\ATI2EVXX.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON UTILITIES\NPROTECT.EXE
C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON CLEANSWEEP\CSINJECT.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\SYMTRAY.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\SYSTEM\ATIPTAXX.EXE
C:\WINDOWS\SYSTEM\WPSPSW.EXE
C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON ANTIVIRUS\NAVAPW32.EXE
C:\WINDOWS\SYSTEM\LTMOH.EXE
C:\PROGRAM FILES\AHEAD\INCD\INCD.EXE
C:\PROGRAM FILES\COMMON FILES\ADAPTEC SHARED\CREATECD\CREATECD50.EXE
C:\PROGRAM FILES\ADAPTEC\EASY CD CREATOR 5\DIRECTCD\DIRECTCD.EXE
C:\WINDOWS\RUNDLL32.EXE
C:\PROGRAM FILES\MICROSOFT OFFICE\OFFICE\OSA.EXE
C:\PROGRAM FILES\MICROSOFT OFFICE\OFFICE\FINDFAST.EXE
C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON UTILITIES\SYSDOC32.EXE
C:\PROGRAM FILES\EXIF LAUNCHER\QUICKDCF.EXE
C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON CLEANSWEEP\CSINSM32.EXE
C:\Program Files\Norton SystemWorks\Norton CleanSweep\Monwow.exe
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\WINDOWS\SYSTEM\PSTORES.EXE
C:\MY DOCUMENTS\SECURITY\SECURITY SOFTWARE\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\TEMP\se.dll/spage.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.tiscali.co.uk/whsmith
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\TEMP\se.dll/spage.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Tiscali
F1 - win.ini: load=WPSHRC.EXE
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: (no name) - {063B8647-B56C-11D9-868C-00C081826B08} - C:\WINDOWS\SYSTEM\IEOI.DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [AtiPTA] Atiptaxx.exe
O4 - HKLM\..\Run: [RegShave] C:\Progra~1\REGSHAVE\REGSHAVE.EXE /autorun
O4 - HKLM\..\Run: [NPROTECT] C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
O4 - HKLM\..\Run: [Norton Auto-Protect] C:\PROGRA~1\NORTON~1\NORTON~2\NAVAPW32.EXE /LOADQUIET
O4 - HKLM\..\Run: [LtMoh] C:\WINDOWS\SYSTEM\Ltmoh.exe
O4 - HKLM\..\Run: [InCD] C:\Program Files\ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [CreateCD50] "C:\Program Files\Common Files\Adaptec Shared\CreateCD\CreateCD50.exe" -r
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [B'sCLiP] C:\PROGRA~1\B'SCLI~1\BSCLIP.exe
O4 - HKLM\..\Run: [PCLEPCI] C:\PROGRA~1\PINNACLE\PPE\ppe.exe
O4 - HKLM\..\Run: [EnsoniqMixer] starter.exe
O4 - HKLM\..\Run: [sp] rundll32 C:\WINDOWS\TEMP\SE.DLL,DllInstall
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [ATIPOLAB] ati2evxx.exe
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [NPROTECT] C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
O4 - HKLM\..\RunServices: [CSINJECT.EXE] C:\Program Files\Norton SystemWorks\Norton CleanSweep\CSINJECT.EXE
O4 - HKLM\..\RunServices: [SymTray - Norton SystemWorks] C:\Program Files\Common Files\Symantec Shared\SymTray.exe "Norton SystemWorks"
O4 - HKCU\..\Run: [ATI Launchpad] "C:\PROGRAM FILES\ATI MULTIMEDIA\MAIN\LAUNCHPD.EXE"
O4 - Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE
O4 - Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
O4 - Startup: Norton System Doctor.lnk = C:\Program Files\Norton SystemWorks\Norton Utilities\SYSDOC32.EXE
O4 - Startup: Exif Launcher.lnk = C:\Program Files\Exif Launcher\QuickDCF.exe
O4 - Startup: CleanSweep Smart Sweep-Internet Sweep.lnk = C:\Program Files\Norton SystemWorks\Norton CleanSweep\csinsm32.exe
O4 - Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O8 - Extra context menu item: &Google Search - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR2.DLL/cmsearch.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR2.DLL/cmcache.html
O8 - Extra context menu item: Similar Pages - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR2.DLL/cmsimilar.html
O8 - Extra context menu item: Backward Links - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR2.DLL/cmbacklinks.html
O8 - Extra context menu item: Translate into English - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR2.DLL/cmtrans.html
O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
O12 - Plugin for .mov: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll
O12 - Plugin for .aif: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll
O12 - Plugin for .wav: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.tiscali.co.uk/whsmith
O17 - HKLM\System\CCS\Services\VxD\MSTCP: NameServer = 193.113.200.200,193.113.200.201
O18 - Protocol: stibo - {FFAD3420-6D61-44F6-BA25-293F17152D79} - C:\Program Files\Common Files\Stibo\RS_ProtocolHandler.dll
O18 - Filter: text/html - {063B8648-B56C-11D9-868C-00C0F01DFF7A} - C:\WINDOWS\SYSTEM\IEOI.DLL
O18 - Filter: text/plain - {063B8648-B56C-11D9-868C-00C0F01DFF7A} - C:\WINDOWS\SYSTEM\IEOI.DLL
Post #2
Download CW-Shredder at the link below: (don't run it yet)
http://cwshredder.net/bin/CWShredder.exe

Download 'SpSeHjfix'. into a folder. (don't run it yet) http://www.derbilk.de/SpSeHjfix109.zip

Clean out temporary and TIF files. Go to Start > Run and type in the box: cleanmgr. Let it scan your system for files to remove. Make sure these 3 are checked and then press *ok* to remove:

Temporary Files
Temporary Internet Files
Recycle Bin

Make sure you know how to boot into - SafeMode

Reboot into safe mode.

Disconnect from the net and Close ALL OPEN PROGRAMS.
Run 'SpSeHjfix'. and click on "Start Disinfection".
When it's finished it will reboot your machine to finish the cleaning process.
The tool creates a log of the fix which will appear in the folder.

Now run the Shredder - Hit The FIX button!

Reboot and repeat the process above.

Reboot and post a fresh HJT log and the log that was created by 'SpSeHjfix'
Post #3
Hi siggyx

thanks for your quick reply.

One minor problem, i now have no internet connection on that pc. the ie icon is there but nothing happens when you click it.

here are the logs as requested.

Logfile of HijackThis v1.99.1
Scan saved at 15:42:13, on 25/04/2005
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\ATI2EVXX.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON UTILITIES\NPROTECT.EXE
C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON CLEANSWEEP\CSINJECT.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\SYMTRAY.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\SYSTEM\ATIPTAXX.EXE
C:\WINDOWS\SYSTEM\WPSPSW.EXE
C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON ANTIVIRUS\NAVAPW32.EXE
C:\WINDOWS\SYSTEM\LTMOH.EXE
C:\PROGRAM FILES\AHEAD\INCD\INCD.EXE
C:\PROGRAM FILES\COMMON FILES\ADAPTEC SHARED\CREATECD\CREATECD50.EXE
C:\PROGRAM FILES\ADAPTEC\EASY CD CREATOR 5\DIRECTCD\DIRECTCD.EXE
C:\PROGRAM FILES\MICROSOFT OFFICE\OFFICE\OSA.EXE
C:\PROGRAM FILES\MICROSOFT OFFICE\OFFICE\FINDFAST.EXE
C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON UTILITIES\SYSDOC32.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\EXIF LAUNCHER\QUICKDCF.EXE
C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON CLEANSWEEP\CSINSM32.EXE
C:\Program Files\Norton SystemWorks\Norton CleanSweep\Monwow.exe
C:\MY DOCUMENTS\SECURITY\SECURITY SOFTWARE\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\TEMP\se.dll/spage.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.tiscali.co.uk/whsmith
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\TEMP\se.dll/spage.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Tiscali
F1 - win.ini: load=WPSHRC.EXE
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [AtiPTA] Atiptaxx.exe
O4 - HKLM\..\Run: [RegShave] C:\Progra~1\REGSHAVE\REGSHAVE.EXE /autorun
O4 - HKLM\..\Run: [NPROTECT] C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
O4 - HKLM\..\Run: [Norton Auto-Protect] C:\PROGRA~1\NORTON~1\NORTON~2\NAVAPW32.EXE /LOADQUIET
O4 - HKLM\..\Run: [LtMoh] C:\WINDOWS\SYSTEM\Ltmoh.exe
O4 - HKLM\..\Run: [InCD] C:\Program Files\ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [CreateCD50] "C:\Program Files\Common Files\Adaptec Shared\CreateCD\CreateCD50.exe" -r
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [B'sCLiP] C:\PROGRA~1\B'SCLI~1\BSCLIP.exe
O4 - HKLM\..\Run: [PCLEPCI] C:\PROGRA~1\PINNACLE\PPE\ppe.exe
O4 - HKLM\..\Run: [EnsoniqMixer] starter.exe
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [ATIPOLAB] ati2evxx.exe
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [NPROTECT] C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
O4 - HKLM\..\RunServices: [CSINJECT.EXE] C:\Program Files\Norton SystemWorks\Norton CleanSweep\CSINJECT.EXE
O4 - HKLM\..\RunServices: [SymTray - Norton SystemWorks] C:\Program Files\Common Files\Symantec Shared\SymTray.exe "Norton SystemWorks"
O4 - HKCU\..\Run: [ATI Launchpad] "C:\PROGRAM FILES\ATI MULTIMEDIA\MAIN\LAUNCHPD.EXE"
O4 - Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE
O4 - Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
O4 - Startup: Norton System Doctor.lnk = C:\Program Files\Norton SystemWorks\Norton Utilities\SYSDOC32.EXE
O4 - Startup: Exif Launcher.lnk = C:\Program Files\Exif Launcher\QuickDCF.exe
O4 - Startup: CleanSweep Smart Sweep-Internet Sweep.lnk = C:\Program Files\Norton SystemWorks\Norton CleanSweep\csinsm32.exe
O4 - Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O8 - Extra context menu item: &Google Search - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR2.DLL/cmsearch.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR2.DLL/cmcache.html
O8 - Extra context menu item: Similar Pages - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR2.DLL/cmsimilar.html
O8 - Extra context menu item: Backward Links - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR2.DLL/cmbacklinks.html
O8 - Extra context menu item: Translate into English - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR2.DLL/cmtrans.html
O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
O12 - Plugin for .mov: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll
O12 - Plugin for .aif: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll
O12 - Plugin for .wav: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.tiscali.co.uk/whsmith
O17 - HKLM\System\CCS\Services\VxD\MSTCP: NameServer = 193.113.200.200,193.113.200.201
O18 - Protocol: stibo - {FFAD3420-6D61-44F6-BA25-293F17152D79} - C:\Program Files\Common Files\Stibo\RS_ProtocolHandler.dll



(4/25/05 15:22:09) SPSeHjFix started v1.09
(4/25/05 15:22:09) OS: Win98SE A (4.10.67766446)
(4/25/05 15:22:09) Language: english
(4/25/05 15:22:22) Disinfect started
(4/25/05 15:22:22) Bad-Dll(IEP): (not found)
(4/25/05 15:22:22) Bad-Dll(IEP) in BHO: (not found)
(4/25/05 15:22:22) Searchassistant Uninstaller found: regsvr32 /s /u C:\WINDOWS\SYSTEM\IEOI.DLL
(4/25/05 15:22:22) Searchassistant Uninstaller - Keys Deleted
(4/25/05 15:22:22) UBF: 6
(4/25/05 15:22:22) UBB: 3
(4/25/05 15:22:22) FilterKey: HKCR\text/html (deleted)
(4/25/05 15:22:22) FilterKey: HKLM\SOFTWARE\Classes\text/html (error while deleting)
(4/25/05 15:22:22) FilterKey: HKCR\CLSID\{063B8648-B56C-11D9-868C-00C0F01DFF7A} (deleted)
(4/25/05 15:22:22) FilterKey: HKCR\text/plain (deleted)
(4/25/05 15:22:22) FilterKey: HKLM\SOFTWARE\Classes\text/plain (error while deleting)
(4/25/05 15:22:22) FilterKey: HKCR\CLSID\{063B8648-B56C-11D9-868C-00C0F01DFF7A} (error while deleting)
(4/25/05 15:22:22) BHO-Key: HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{063B8647-B56C-11D9-868C-00C081826B08} (deleted)
(4/25/05 15:22:22) BHO-Key: HKCR\CLSID\{063B8647-B56C-11D9-868C-00C081826B08} (deleted)
(4/25/05 15:22:22) UBR: 23
(4/25/05 15:22:23) Run-Key: HKLM\Software\Microsoft\Windows\CurrentVersion\Run\sp=rundll32 C:\WINDOWS\TEMP\SE.DLL,DllInstall (deleted)
(4/25/05 15:22:23) Bad IE-pages:
deleted: HKCU\Software\Microsoft\Internet Explorer\Main, Search Page: about:blank
deleted: HKCU\Software\Microsoft\Internet Explorer\Main, Start Page: about:blank
deleted: HKCU\Software\Microsoft\Internet Explorer\Main, HomeOldSP: about:blank
deleted: HKCU\Software\Microsoft\Internet Explorer\Search, SearchAssistant: about:blank
deleted: HKLM\Software\Microsoft\Internet Explorer\Main, Search Page: about:blank
deleted: HKLM\Software\Microsoft\Internet Explorer\Main, Start Page: about:blank
deleted: HKLM\Software\Microsoft\Internet Explorer\Main, HomeOldSP: about:blank
deleted: HKLM\Software\Microsoft\Internet Explorer\Search, SearchAssistant: about:blank
(4/25/05 15:22:23) Stealth-String found: C:\WINDOWS\HLPGLOFE.GIF
(4/25/05 15:22:23) File added to delete: c:\windows\system\ieoi.dll
(4/25/05 15:22:23) File added to delete: c:\windows\system\ieoi.dll
(4/25/05 15:22:23) File added to delete: c:\windows\temp\se.dll
(4/25/05 15:22:23) File added to delete: c:\windows\hlpglofe.gif
(4/25/05 15:22:23) Reboot
(4/25/05 15:23:55) SPSeHjFix 2nd Step
(4/25/05 15:23:56) RunServicesOnce-Key: (edited)
(4/25/05 15:24:04) Cleaned


(4/25/05 15:28:15) SPSeHjFix started v1.09
(4/25/05 15:28:15) OS: Win98SE A (4.10.67766446)
(4/25/05 15:28:15) Language: english
(4/25/05 15:28:18) Disinfect started
(4/25/05 15:28:18) Bad-Dll(IEP): (not found)
(4/25/05 15:28:18) Bad-Dll(IEP) in BHO: (not found)
(4/25/05 15:28:18) UBF: 4
(4/25/05 15:28:18) UBB: 2
(4/25/05 15:28:18) UBR: 22
(4/25/05 15:28:18) Bad IE-pages:
(4/25/05 15:28:18) Stealth-String not found:
(4/25/05 15:28:18) Not infected->END


(4/25/05 15:28:42) SPSeHjFix started v1.09
(4/25/05 15:28:42) OS: Win98SE A (4.10.67766446)
(4/25/05 15:28:42) Language: english
(4/25/05 15:28:43) Disinfect started
(4/25/05 15:28:43) Bad-Dll(IEP): (not found)
(4/25/05 15:28:43) Bad-Dll(IEP) in BHO: (not found)
(4/25/05 15:28:43) UBF: 4
(4/25/05 15:28:43) UBB: 2
(4/25/05 15:28:43) UBR: 22
(4/25/05 15:28:43) Bad IE-pages:
(4/25/05 15:28:43) Stealth-String not found:
(4/25/05 15:28:43) Not infected->END


(4/25/05 15:29:16) SPSeHjFix started v1.09
(4/25/05 15:29:16) OS: Win98SE A (4.10.67766446)
(4/25/05 15:29:16) Language: english
(4/25/05 15:29:18) Disinfect started
(4/25/05 15:29:18) Bad-Dll(IEP): (not found)
(4/25/05 15:29:18) Bad-Dll(IEP) in BHO: (not found)
(4/25/05 15:29:18) UBF: 4
(4/25/05 15:29:18) UBB: 2
(4/25/05 15:29:18) UBR: 22
(4/25/05 15:29:18) Bad IE-pages:
(4/25/05 15:29:18) Stealth-String not found:
(4/25/05 15:29:18) Not infected->END


(4/25/05 15:29:39) SPSeHjFix started v1.09
(4/25/05 15:29:39) OS: Win98SE A (4.10.67766446)
(4/25/05 15:29:39) Language: english
(4/25/05 15:29:42) Disinfect started
(4/25/05 15:29:42) Bad-Dll(IEP): (not found)
(4/25/05 15:29:42) Bad-Dll(IEP) in BHO: (not found)
(4/25/05 15:29:42) UBF: 4
(4/25/05 15:29:42) UBB: 2
(4/25/05 15:29:42) UBR: 22
(4/25/05 15:29:42) Bad IE-pages:
(4/25/05 15:29:42) Stealth-String not found:
(4/25/05 15:29:42) Not infected->END
Post #5
Hi siggyx
ran the process again in safe mode. the SPSeHjFix prog
did not restart the pc but the prog page changed to show a "log" button.


Logfile of HijackThis v1.99.1
Scan saved at 16:17:43, on 25/04/2005
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\ATI2EVXX.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON UTILITIES\NPROTECT.EXE
C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON CLEANSWEEP\CSINJECT.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\SYMTRAY.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\SYSTEM\ATIPTAXX.EXE
C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON ANTIVIRUS\NAVAPW32.EXE
C:\WINDOWS\SYSTEM\LTMOH.EXE
C:\WINDOWS\SYSTEM\WPSPSW.EXE
C:\PROGRAM FILES\AHEAD\INCD\INCD.EXE
C:\PROGRAM FILES\COMMON FILES\ADAPTEC SHARED\CREATECD\CREATECD50.EXE
C:\PROGRAM FILES\ADAPTEC\EASY CD CREATOR 5\DIRECTCD\DIRECTCD.EXE
C:\PROGRAM FILES\MICROSOFT OFFICE\OFFICE\OSA.EXE
C:\PROGRAM FILES\MICROSOFT OFFICE\OFFICE\FINDFAST.EXE
C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON UTILITIES\SYSDOC32.EXE
C:\PROGRAM FILES\EXIF LAUNCHER\QUICKDCF.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON CLEANSWEEP\CSINSM32.EXE
C:\Program Files\Norton SystemWorks\Norton CleanSweep\Monwow.exe
C:\MY DOCUMENTS\SECURITY\SECURITY SOFTWARE\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\TEMP\se.dll/spage.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.tiscali.co.uk/whsmith
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\TEMP\se.dll/spage.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Tiscali
F1 - win.ini: load=WPSHRC.EXE
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [AtiPTA] Atiptaxx.exe
O4 - HKLM\..\Run: [RegShave] C:\Progra~1\REGSHAVE\REGSHAVE.EXE /autorun
O4 - HKLM\..\Run: [NPROTECT] C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
O4 - HKLM\..\Run: [Norton Auto-Protect] C:\PROGRA~1\NORTON~1\NORTON~2\NAVAPW32.EXE /LOADQUIET
O4 - HKLM\..\Run: [LtMoh] C:\WINDOWS\SYSTEM\Ltmoh.exe
O4 - HKLM\..\Run: [InCD] C:\Program Files\ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [CreateCD50] "C:\Program Files\Common Files\Adaptec Shared\CreateCD\CreateCD50.exe" -r
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [B'sCLiP] C:\PROGRA~1\B'SCLI~1\BSCLIP.exe
O4 - HKLM\..\Run: [PCLEPCI] C:\PROGRA~1\PINNACLE\PPE\ppe.exe
O4 - HKLM\..\Run: [EnsoniqMixer] starter.exe
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [ATIPOLAB] ati2evxx.exe
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [NPROTECT] C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
O4 - HKLM\..\RunServices: [CSINJECT.EXE] C:\Program Files\Norton SystemWorks\Norton CleanSweep\CSINJECT.EXE
O4 - HKLM\..\RunServices: [SymTray - Norton SystemWorks] C:\Program Files\Common Files\Symantec Shared\SymTray.exe "Norton SystemWorks"
O4 - HKCU\..\Run: [ATI Launchpad] "C:\PROGRAM FILES\ATI MULTIMEDIA\MAIN\LAUNCHPD.EXE"
O4 - Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE
O4 - Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
O4 - Startup: Norton System Doctor.lnk = C:\Program Files\Norton SystemWorks\Norton Utilities\SYSDOC32.EXE
O4 - Startup: Exif Launcher.lnk = C:\Program Files\Exif Launcher\QuickDCF.exe
O4 - Startup: CleanSweep Smart Sweep-Internet Sweep.lnk = C:\Program Files\Norton SystemWorks\Norton CleanSweep\csinsm32.exe
O4 - Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O8 - Extra context menu item: &Google Search - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR2.DLL/cmsearch.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR2.DLL/cmcache.html
O8 - Extra context menu item: Similar Pages - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR2.DLL/cmsimilar.html
O8 - Extra context menu item: Backward Links - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR2.DLL/cmbacklinks.html
O8 - Extra context menu item: Translate into English - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR2.DLL/cmtrans.html
O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
O12 - Plugin for .mov: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll
O12 - Plugin for .aif: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll
O12 - Plugin for .wav: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.tiscali.co.uk/whsmith
O17 - HKLM\System\CCS\Services\VxD\MSTCP: NameServer = 193.113.200.200,193.113.200.201
O18 - Protocol: stibo - {FFAD3420-6D61-44F6-BA25-293F17152D79} - C:\Program Files\Common Files\Stibo\RS_ProtocolHandler.dll




(4/25/05 16:13:19) SPSeHjFix started v1.09
(4/25/05 16:13:19) OS: Win98SE A (4.10.67766446)
(4/25/05 16:13:19) Language: english
(4/25/05 16:13:21) Disinfect started
(4/25/05 16:13:21) Bad-Dll(IEP): (not found)
(4/25/05 16:13:21) Bad-Dll(IEP) in BHO: (not found)
(4/25/05 16:13:21) UBF: 4
(4/25/05 16:13:21) UBB: 2
(4/25/05 16:13:21) UBR: 22
(4/25/05 16:13:21) Bad IE-pages:
(4/25/05 16:13:21) Stealth-String not found:
(4/25/05 16:13:21) Not infected->END
Post #6
Scan with hijackthis and put a check beside these lines and choose FIX R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\TEMP\se.dll/spage.html R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\TEMP\se.dll/spage.html R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = Then reboot and post a new log please.
Post #7
Hi siggyx.

here is the latest hjt log. Sorry for the delay

Logfile of HijackThis v1.99.1
Scan saved at 10:00:46, on 26/04/2005
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\ATI2EVXX.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON UTILITIES\NPROTECT.EXE
C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON CLEANSWEEP\CSINJECT.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\SYMTRAY.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\SYSTEM\ATIPTAXX.EXE
C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON ANTIVIRUS\NAVAPW32.EXE
C:\WINDOWS\SYSTEM\LTMOH.EXE
C:\WINDOWS\SYSTEM\WPSPSW.EXE
C:\PROGRAM FILES\AHEAD\INCD\INCD.EXE
C:\PROGRAM FILES\COMMON FILES\ADAPTEC SHARED\CREATECD\CREATECD50.EXE
C:\PROGRAM FILES\ADAPTEC\EASY CD CREATOR 5\DIRECTCD\DIRECTCD.EXE
C:\PROGRAM FILES\MICROSOFT OFFICE\OFFICE\OSA.EXE
C:\PROGRAM FILES\MICROSOFT OFFICE\OFFICE\FINDFAST.EXE
C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON UTILITIES\SYSDOC32.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\EXIF LAUNCHER\QUICKDCF.EXE
C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON CLEANSWEEP\CSINSM32.EXE
C:\Program Files\Norton SystemWorks\Norton CleanSweep\Monwow.exe
C:\MY DOCUMENTS\SECURITY\SECURITY SOFTWARE\HIJACKTHIS.EXE

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.tiscali.co.uk/whsmith
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Tiscali
F1 - win.ini: load=WPSHRC.EXE
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [AtiPTA] Atiptaxx.exe
O4 - HKLM\..\Run: [RegShave] C:\Progra~1\REGSHAVE\REGSHAVE.EXE /autorun
O4 - HKLM\..\Run: [NPROTECT] C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
O4 - HKLM\..\Run: [Norton Auto-Protect] C:\PROGRA~1\NORTON~1\NORTON~2\NAVAPW32.EXE /LOADQUIET
O4 - HKLM\..\Run: [LtMoh] C:\WINDOWS\SYSTEM\Ltmoh.exe
O4 - HKLM\..\Run: [InCD] C:\Program Files\ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [CreateCD50] "C:\Program Files\Common Files\Adaptec Shared\CreateCD\CreateCD50.exe" -r
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [B'sCLiP] C:\PROGRA~1\B'SCLI~1\BSCLIP.exe
O4 - HKLM\..\Run: [PCLEPCI] C:\PROGRA~1\PINNACLE\PPE\ppe.exe
O4 - HKLM\..\Run: [EnsoniqMixer] starter.exe
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [ATIPOLAB] ati2evxx.exe
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [NPROTECT] C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
O4 - HKLM\..\RunServices: [CSINJECT.EXE] C:\Program Files\Norton SystemWorks\Norton CleanSweep\CSINJECT.EXE
O4 - HKLM\..\RunServices: [SymTray - Norton SystemWorks] C:\Program Files\Common Files\Symantec Shared\SymTray.exe "Norton SystemWorks"
O4 - HKCU\..\Run: [ATI Launchpad] "C:\PROGRAM FILES\ATI MULTIMEDIA\MAIN\LAUNCHPD.EXE"
O4 - Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE
O4 - Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
O4 - Startup: Norton System Doctor.lnk = C:\Program Files\Norton SystemWorks\Norton Utilities\SYSDOC32.EXE
O4 - Startup: Exif Launcher.lnk = C:\Program Files\Exif Launcher\QuickDCF.exe
O4 - Startup: CleanSweep Smart Sweep-Internet Sweep.lnk = C:\Program Files\Norton SystemWorks\Norton CleanSweep\csinsm32.exe
O4 - Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O8 - Extra context menu item: &Google Search - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR2.DLL/cmsearch.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR2.DLL/cmcache.html
O8 - Extra context menu item: Similar Pages - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR2.DLL/cmsimilar.html
O8 - Extra context menu item: Backward Links - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR2.DLL/cmbacklinks.html
O8 - Extra context menu item: Translate into English - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR2.DLL/cmtrans.html
O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
O12 - Plugin for .mov: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll
O12 - Plugin for .aif: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll
O12 - Plugin for .wav: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.tiscali.co.uk/whsmith
O17 - HKLM\System\CCS\Services\VxD\MSTCP: NameServer = 193.113.200.200,193.113.200.201
O18 - Protocol: stibo - {FFAD3420-6D61-44F6-BA25-293F17152D79} - C:\Program Files\Common Files\Stibo\RS_ProtocolHandler.dll
Post #9
Hi siggyx. Everything seems to be running great, all the pop-ups have gone and the system is back up to speed. Thanks very much for your time and help, it really is appreciated Neil.
Post #10
Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:
  • Use an AntiVirus Software - It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future.

    See this link for a listing of some online & their stand-alone antivirus programs:

    Virus, Spyware, and Malware Protection and Removal Resources

  • Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

  • Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is succeptible to being hacked and taken over. I am very serious about this and see it happen almost every day with my clients. Simply using a Firewall in its default configuration can lower your risk greatly.

    For a tutorial on Firewalls and a listing of some available ones see the link below:

    Understanding and Using Firewalls

  • Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

  • Install Spybot - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option. This will provide realtime spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with program on a regular basis just as you would an antivirus software.

    A tutorial on installing & using this product can be found here:

    Using Spybot - Search & Destroy to remove Spyware , Malware, and Hijackers

  • Install Ad-Aware - Install and download Ad-Aware. ou should also scan your computer with program on a regular basis just as you would an antivirus software in conjunction with Spybot.

    A tutorial on installing & using this product can be found here:

    Using Ad-aware to remove Spyware, Malware, & Hijackers from Your Computer

  • Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

    A tutorial on installing & using this product can be found here:

    Using SpywareBlaster to protect your computer from Spyware and Malware

  • Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
Follow this list and your potential for being infected again will reduce dramatically.

Glad I was able to help.

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