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Spyware / Malware / Virus Removal

Hijack This Log Please...

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Post #1
Hi,
Have pasted my log below. I have read the FAQ's and have spybot installed. Unfortunately in haste the other day i clicked 'allow change' when i should have clicked deny! To late….and the EliteBar rubbish…eg/ searchmiracle and its 40,000 popups and favorites links, have severely affected my system.

Running Win Xp Home 2002 + Sp2.
SpyBot
SpyWareBlaster
Norton Antivirus/firewall

Hope i have done everything correctly here as this is my first time. If i have not then i do apologise.

I thankyou in advance for any help you can provide me.

Regards
SunSaturn.

Logfile of HijackThis v1.99.1
Scan saved at 6:42:50 AM, on 31/03/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
D:\WINDOWS\System32\smss.exe
D:\WINDOWS\system32\winlogon.exe
D:\WINDOWS\system32\services.exe
D:\WINDOWS\system32\lsass.exe
D:\WINDOWS\system32\svchost.exe
D:\WINDOWS\System32\svchost.exe
D:\WINDOWS\system32\spoolsv.exe
D:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
D:\Program Files\Norton Personal Firewall\NISUM.EXE
D:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
D:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
D:\WINDOWS\System32\svchost.exe
D:\Program Files\Norton Personal Firewall\SymProxySvc.exe
D:\Program Files\Norton Personal Firewall\NISSERV.EXE
D:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
D:\WINDOWS\Explorer.EXE
D:\PROGRA~1\NORTON~1\NORTON~1\navapw32.exe
D:\PROGRA~1\NORTON~1\WinFax\WFXSWTCH.exe
D:\WINDOWS\system32\wfxsnt40.exe
D:\Program Files\Norton Personal Firewall\IAMAPP.EXE
D:\Program Files\Java\j2re1.4.2_06\bin\jusched.exe
D:\WINDOWS\system32\pctspk.exe
D:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
D:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
D:\Program Files\Norton SystemWorks\Norton Utilities\SYSDOC32.EXE
D:\Program Files\Norton Personal Firewall\ATRACK.EXE
D:\WINDOWS\System32\svchost.exe
D:\WINDOWS\System32\wbem\wmiapsrv.exe
D:\Program Files\HiJack This\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.ninemsn.com.au/0SEDEAT/SAOS01
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=localhost:8080
O2 - BHO: (no name) - {28CAEFF3-0F18-4036-B504-51D73BD81ABC} - (no file)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - D:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: &EliteSideBar - {ED103D9F-3070-4580-AB1E-E5C179C1AE41} - D:\WINDOWS\EliteSideBar\EliteSideBar version 8.dll
O4 - HKLM\..\Run: [NAV Agent] D:\PROGRA~1\NORTON~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [WFXSwtch] D:\PROGRA~1\NORTON~1\WinFax\WFXSWTCH.exe
O4 - HKLM\..\Run: [WinFaxAppPortStarter] wfxsnt40.exe
O4 - HKLM\..\Run: [iamapp] D:\Program Files\Norton Personal Firewall\IAMAPP.EXE
O4 - HKLM\..\Run: [NeroCheck] D:\WINDOWS\System32\\NeroCheck.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] D:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] D:\Program Files\Java\j2re1.4.2_06\bin\jusched.exe
O4 - HKLM\..\Run: [QuickTime Task] "D:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [QD FastAndSafe] D:\PROGRA~1\NORTON~1\NORTON~3\QDCSFS.exe /startup
O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe
O4 - HKLM\..\Run: [antiware] D:\windows\system32\eliteewc32.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] D:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Startup: Norton System Doctor.LNK = D:\Program Files\Norton SystemWorks\Norton Utilities\SYSDOC32.EXE
O4 - Global Startup: Microsoft Office.lnk = D:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O8 - Extra context menu item: Allow pop-ups from this site - D:\Program Files\iPrimus iSpeed\pac-addwl.html
O8 - Extra context menu item: Refresh Pa&ge with Full Quality - D:\Program Files\iPrimus iSpeed\pac-page.html
O8 - Extra context menu item: Refresh Pi&cture with Full Quality - D:\Program Files\iPrimus iSpeed\pac-image.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Program Files\Java\j2re1.4.2_06\bin\npjpi142_06.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Program Files\Java\j2re1.4.2_06\bin\npjpi142_06.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=36467&clcid=0x409
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co…b?1106169882235
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMesse…pDownloader.cab
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - D:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Personal Firewall Service (NISSERV) - Symantec Corporation - D:\Program Files\Norton Personal Firewall\NISSERV.EXE
O23 - Service: Norton Personal Firewall Accounts Manager (NISUM) - Symantec Corporation - D:\Program Files\Norton Personal Firewall\NISUM.EXE
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - D:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - D:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - D:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
O23 - Service: Norton Personal Firewall Proxy Service (SymProxySvc) - Symantec Corporation - D:\Program Files\Norton Personal Firewall\SymProxySvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
Post #3
Hi Hans, Thankyou sooo much for taking the time to get back to me. For now however my problem is solved. My kids old hard-drive died, so i purchased a new one for myself and gave them mine. Re-formatted both and reloaded everything from scratch. Well apart from being an expensive and excessive time consumer, it obviously fixed the problem. This is a fantastic site and you guys are amazing!! So this is one log you can class as 'fixed' ! Thanks again for all your time and trouble. Im now more aware of the browser hijacking and will be more careful in the future. Take Care and have a great day. SunSaturn.
Post #4
Hi SunSaturn,

No problem ;)

Here are some tips, to reduce the potential for spyware infection in the future, I strongly recommend installing the following applications:
  • Spywareblaster <= SpywareBlaster will prevent spyware from being installed.
  • Spywareguard <= SpywareGuard offers real-time protection from spyware installation attempts.
  • How to use Ad-Aware to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Ad-Aware.
  • How to use Spybot to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Spybot. Similar to Ad-Aware, I strongly recommend both to catch most spyware.
To protect yourself further:
  • IE/Spyad <= IE/Spyad places over 4000 websites and domains in the IE Restricted list which will severely impair attempts to infect your system. It basically prevents any downloads (Cookies etc) from the sites listed, although you will still be able to connect to the sites.
  • MVPS Hosts file <= The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer
I also suggest that you delete your Temp folders regularly. Use CleanUp! to do this automatically for you!
Post #5
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