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Spyware / Malware / Virus Removal

Three Issues I Can't Clean

4 min read

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Post #1
Please help. I have three items on my pc that I can't seem to get rid of. I am running Webroot Spy Sweeper and Lava Ad-Aware, but neither can clean them out. I've tried booting into safe mode and running both, which seems to clear them, but when logging back in under normal mode they reappear. They come up in Spy Sweeper with the following descriptions:
Adware - CWS-AboutBlank
Trojan Horse - Spooner-A
Adware - Startpage

Here is my HijackThis log:

Logfile of HijackThis v1.99.1
Scan saved at 9:57:56 PM, on 3/25/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\ehome\ehSched.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Trend Micro\Internet Security\Tmntsrv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\windows\system\hpsysdrv.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\WINDOWS\System32\hphmon05.exe
C:\HP\KBD\KBD.EXE
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\ALCWZRD.EXE
C:\WINDOWS\ALCMTR.EXE
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Trend Micro\Internet Security\pccguide.exe
C:\Program Files\Trend Micro\Internet Security\PCClient.exe
C:\Program Files\Trend Micro\Internet Security\TMOAgent.exe
C:\Program Files\D-Link\AirPlus Xtreme G\AirPlusCFG.exe
C:\Program Files\Alpha Networks\ANIWZCS Service\WZCSLDR.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Updates from HP\137903\Program\BackWeb-137903.exe
C:\Program Files\Trend Micro\Internet Security\tmproxy.exe
C:\Program Files\Trend Micro\Internet Security\PccPfw.exe
C:\WINDOWS\ehome\ehmsas.exe
C:\WINDOWS\ehome\ehRec.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\System32\rundll32.exe
C:\Documents and Settings\Todd Administrator\Desktop\HijackThis.exe
C:\WINDOWS\system32\NOTEPAD.EXE

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&t…lion&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE=3&t…lion&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&t…lion&pf=desktop
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&t…lion&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)
O2 - BHO: (no name) - {9B031356-A219-49E0-BA8F-AB54453D9D18} - C:\WINDOWS\System32\dcbo.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: HP view - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - c:\program files\hp\digital imaging\bin\hpdtlk02.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [HPHUPD05] c:\Program Files\HP\{45B6180B-DCAB-4093-8EE8-6164457517F0}\hphupd05.exe
O4 - HKLM\..\Run: [HPHmon05] C:\WINDOWS\System32\hphmon05.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [AlcWzrd] ALCWZRD.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [UpdateManager] "c:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\Internet Security\pccguide.exe"
O4 - HKLM\..\Run: [PCClient.exe] "C:\Program Files\Trend Micro\Internet Security\PCClient.exe"
O4 - HKLM\..\Run: [TM Outbreak Agent] "C:\Program Files\Trend Micro\Internet Security\TMOAgent.exe" /run
O4 - HKLM\..\Run: [D-Link AirPlus Xtreme G] C:\Program Files\D-Link\AirPlus Xtreme G\AirPlusCFG.exe
O4 - HKLM\..\Run: [ANIWZCSService] C:\Program Files\Alpha Networks\ANIWZCS Service\WZCSLDR.exe
O4 - HKLM\..\Run: [PCLEPCI] C:\PROGRA~1\Pinnacle\PPE\ppe.exe
O4 - HKLM\..\Run: [sp] rundll32 C:\DOCUME~1\TODDAD~1\LOCALS~1\Temp\se.dll,DllInstall
O4 - HKCU\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /0
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe
O4 - Global Startup: Updates from HP.lnk = C:\Program Files\Updates from HP\137903\Program\BackWeb-137903.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O16 - DPF: {88D8E8B7-A33B-4417-A385-8373484D43ED} (InstallHelper Class) - file://C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\ThereInstallHelper.dll
O16 - DPF: {8B486EF6-6B2A-4A1E-BB0D-236CB2DBB8D2} (There Voice Trainer) - file://c:\Program Files\There\ThereClient\ThereVoiceTrainer.dll
O16 - DPF: {AAF421E6-7914-430A-9981-72B31AFF3BF4} (There Launcher) - file://c:\Program Files\There\ThereClient\ThereLauncher.dll
O18 - Filter: text/html - {BEA3F6AE-3578-45FC-80FE-5175CAA31582} - C:\WINDOWS\System32\dcbo.dll
O18 - Filter: text/plain - {BEA3F6AE-3578-45FC-80FE-5175CAA31582} - C:\WINDOWS\System32\dcbo.dll
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: Trend Micro Personal Firewall (PccPfw) - Trend Micro Incorporated. - C:\Program Files\Trend Micro\Internet Security\PccPfw.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: Trend NT Realtime Service (Tmntsrv) - Trend Micro Incorporated. - C:\Program Files\Trend Micro\Internet Security\Tmntsrv.exe
O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Incorporated. - C:\Program Files\Trend Micro\Internet Security\tmproxy.exe

I appreciate any help I can get on this.

Thanks.
Post #2
Move Hijackthis off your desktop (extract from zip)into a permanent folder. Example:
c:\program files\hijackthis\hijackthis.exe

This will allow backups to be made and saved By hijackthis in case something goes wrong.

Place a check next to the following entries, then close all open windows except hijackthis and click fix.

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)
O2 - BHO: (no name) - {9B031356-A219-49E0-BA8F-AB54453D9D18} - C:\WINDOWS\System32\dcbo.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [sp] rundll32 C:\DOCUME~1\TODDAD~1\LOCALS~1\Temp\se.dll,DllInstall
O18 - Filter: text/html - {BEA3F6AE-3578-45FC-80FE-5175CAA31582} - C:\WINDOWS\System32\dcbo.dll
O18 - Filter: text/plain - {BEA3F6AE-3578-45FC-80FE-5175CAA31582} - C:\WINDOWS\System32\dcbo.dll

Then reboot into safe mode and delete these files.
C:\WINDOWS\ALCMTR.EXE
C:\DOCUME~1\TODDAD~1\LOCALS~1\Temp\se.dll

You may have to enable hidden files to find all the files.

Then reboot and run another hijackthis and post your new log here.
Post #3
Thank you.

I followed your instructions and here are some notes about what happened when I rebooted after deleting the two files:
A. My virus program (Trend Micro's PCcillin) identified a startpage virus and claimed it successfully cleaned it.
B. An error message popped up about a missing file, but disappeared on its own after 10 seconds or so, before I got a good look at what it was about.
C. When Spy Sweeper launched, it still popped up with the "sp" message, which I believe is the Spooner-A trojan horse, but not certain.
D. I have been getting a phony looking warning popup screen every 10 minutes or so that reads something about my PC being infected with spyware. This is still happening after the changes to date.

Here is my latest HijackThis log:

Logfile of HijackThis v1.99.1
Scan saved at 9:09:04 PM, on 3/26/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\ehome\ehSched.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Trend Micro\Internet Security\Tmntsrv.exe
C:\Program Files\Trend Micro\Internet Security\tmproxy.exe
C:\Program Files\Trend Micro\Internet Security\PccPfw.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\windows\system\hpsysdrv.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\WINDOWS\System32\hphmon05.exe
C:\HP\KBD\KBD.EXE
C:\WINDOWS\ehome\ehmsas.exe
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\ALCWZRD.EXE
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe
C:\Program Files\Trend Micro\Internet Security\pccguide.exe
C:\Program Files\Trend Micro\Internet Security\PCClient.exe
C:\Program Files\Trend Micro\Internet Security\TMOAgent.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\D-Link\AirPlus Xtreme G\AirPlusCFG.exe
C:\Program Files\Alpha Networks\ANIWZCS Service\WZCSLDR.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Updates from HP\137903\Program\BackWeb-137903.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\System32\rundll32.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\DOCUME~1\TODDAD~1\LOCALS~1\Temp\se.dll/spage.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&t…lion&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\DOCUME~1\TODDAD~1\LOCALS~1\Temp\se.dll/spage.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {81464D7C-0A73-4F88-87E5-3DBBE719098F} - C:\WINDOWS\System32\dcbo.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: HP view - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - c:\program files\hp\digital imaging\bin\hpdtlk02.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [HPHUPD05] c:\Program Files\HP\{45B6180B-DCAB-4093-8EE8-6164457517F0}\hphupd05.exe
O4 - HKLM\..\Run: [HPHmon05] C:\WINDOWS\System32\hphmon05.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [AlcWzrd] ALCWZRD.EXE
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [UpdateManager] "c:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\Internet Security\pccguide.exe"
O4 - HKLM\..\Run: [PCClient.exe] "C:\Program Files\Trend Micro\Internet Security\PCClient.exe"
O4 - HKLM\..\Run: [TM Outbreak Agent] "C:\Program Files\Trend Micro\Internet Security\TMOAgent.exe" /run
O4 - HKLM\..\Run: [D-Link AirPlus Xtreme G] C:\Program Files\D-Link\AirPlus Xtreme G\AirPlusCFG.exe
O4 - HKLM\..\Run: [ANIWZCSService] C:\Program Files\Alpha Networks\ANIWZCS Service\WZCSLDR.exe
O4 - HKLM\..\Run: [PCLEPCI] C:\PROGRA~1\Pinnacle\PPE\ppe.exe
O4 - HKLM\..\Run: [sp] rundll32 C:\DOCUME~1\TODDAD~1\LOCALS~1\Temp\se.dll,DllInstall
O4 - HKCU\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /0
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe
O4 - Global Startup: Updates from HP.lnk = C:\Program Files\Updates from HP\137903\Program\BackWeb-137903.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O16 - DPF: {88D8E8B7-A33B-4417-A385-8373484D43ED} (InstallHelper Class) - file://C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\ThereInstallHelper.dll
O16 - DPF: {8B486EF6-6B2A-4A1E-BB0D-236CB2DBB8D2} (There Voice Trainer) - file://c:\Program Files\There\ThereClient\ThereVoiceTrainer.dll
O16 - DPF: {AAF421E6-7914-430A-9981-72B31AFF3BF4} (There Launcher) - file://c:\Program Files\There\ThereClient\ThereLauncher.dll
O18 - Filter: text/html - {E6BEC236-1A07-44C3-A4C5-1DD642101BFB} - C:\WINDOWS\System32\dcbo.dll
O18 - Filter: text/plain - {E6BEC236-1A07-44C3-A4C5-1DD642101BFB} - C:\WINDOWS\System32\dcbo.dll
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: Trend Micro Personal Firewall (PccPfw) - Trend Micro Incorporated. - C:\Program Files\Trend Micro\Internet Security\PccPfw.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: Trend NT Realtime Service (Tmntsrv) - Trend Micro Incorporated. - C:\Program Files\Trend Micro\Internet Security\Tmntsrv.exe
O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Incorporated. - C:\Program Files\Trend Micro\Internet Security\tmproxy.exe
Post #4
Copy the following bold text into Notepad.
Name the file Appinit.bat
Save as type All Files
Save on the Desktop.

Reg save "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Windows" windows1.hiv
ren windows1.hiv windows.txt


Double click on Appinit.bat
This will create a file on the desktop named windows.txt
(the text in the file will look strange, don't worry about it, just make sure you copy the whole thing)

Then download this program.

http://downloads.subratam.org/DllCompare.exe

Open the program and click the "Run Locate.com" button.
Then click the "Compare" button (this will take a few minutes)
When it finishes click the "Make Log…." button.

Copy and paste the log along with the eontents of windows.txt to your next post.
Post #5
Here is the comparedll log and the txt contents: * DLLCompare Log version(1.0.0.127) Files Found that Windows does not See or cannot Access *Not everything listed here means you are infected! ________________________________________________ O^E says: "There were no files found :)" ________________________________________________ 1,356 items found: 1,356 files, 0 directories. Total of file sizes: 298,954,126 bytes 285.10 M Administrator Account = True ——————–End log——————— regf       Pugf hbin  ¨ÿÿÿnk, ²b©šÃ6Ä ÿÿÿÿ ÿÿÿÿÿÿÿÿ ø x ÿÿÿÿ 0  o w  Windows Èþÿÿsk x x    ”     ì      !  €  !      #  €  #  ?          ?        ?             Øÿÿÿvk  €   fùAppInit_DLLs֍æG ° Ðÿÿÿvk     ÀUDeviceNotSelectedTimeoutðÿÿÿ1 5  ð ðÿÿÿ9 0  àN Ðÿÿÿvk  €'   zGDIProcessHandleQuota"þàÿÿÿvk  €   °ºSpooler2ðÿÿÿy e s Ñ_å ° à 0 ` ¨ àÿÿÿvk  €   5swapdiskÐÿÿÿvk     . TransmissionRetryTimeoutàÿÿÿ° à 0 ` ¨ È  Ðÿÿÿvk  €'   USERProcessHandleQuotae ¸
Post #6
Download SpSeHjfix from this link.

http://www.derbilk.de/SpSeHjfix110.zip

Extract the file from zip to your desktop.

Open the program and click start disinfection.

The program will reboot your computer to complete the process.

When it has finished a log report will be created on your desktop. Post the log along with a new hijackthis log.
Post #7
Here are the hijackthis log and SpSeHj log:

Logfile of HijackThis v1.99.1
Scan saved at 9:30:11 PM, on 3/28/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\ehome\ehSched.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Trend Micro\Internet Security\Tmntsrv.exe
C:\Program Files\Trend Micro\Internet Security\tmproxy.exe
C:\Program Files\Trend Micro\Internet Security\PccPfw.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\windows\system\hpsysdrv.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\WINDOWS\System32\hphmon05.exe
C:\HP\KBD\KBD.EXE
C:\WINDOWS\ehome\ehmsas.exe
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\ALCWZRD.EXE
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe
C:\Program Files\Trend Micro\Internet Security\pccguide.exe
C:\Program Files\Trend Micro\Internet Security\PCClient.exe
C:\Program Files\Trend Micro\Internet Security\TMOAgent.exe
C:\Program Files\D-Link\AirPlus Xtreme G\AirPlusCFG.exe
C:\Program Files\Alpha Networks\ANIWZCS Service\WZCSLDR.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Updates from HP\137903\Program\BackWeb-137903.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\DOCUME~1\TODDAD~1\LOCALS~1\Temp\se.dll/spage.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&t…lion&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\DOCUME~1\TODDAD~1\LOCALS~1\Temp\se.dll/spage.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {CA9E38B0-5106-41C4-B8C6-F25BD84F3039} - C:\WINDOWS\System32\dcbo.dll (file missing)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: HP view - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - c:\program files\hp\digital imaging\bin\hpdtlk02.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [HPHUPD05] c:\Program Files\HP\{45B6180B-DCAB-4093-8EE8-6164457517F0}\hphupd05.exe
O4 - HKLM\..\Run: [HPHmon05] C:\WINDOWS\System32\hphmon05.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [AlcWzrd] ALCWZRD.EXE
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [UpdateManager] "c:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\Internet Security\pccguide.exe"
O4 - HKLM\..\Run: [PCClient.exe] "C:\Program Files\Trend Micro\Internet Security\PCClient.exe"
O4 - HKLM\..\Run: [TM Outbreak Agent] "C:\Program Files\Trend Micro\Internet Security\TMOAgent.exe" /run
O4 - HKLM\..\Run: [D-Link AirPlus Xtreme G] C:\Program Files\D-Link\AirPlus Xtreme G\AirPlusCFG.exe
O4 - HKLM\..\Run: [ANIWZCSService] C:\Program Files\Alpha Networks\ANIWZCS Service\WZCSLDR.exe
O4 - HKLM\..\Run: [PCLEPCI] C:\PROGRA~1\Pinnacle\PPE\ppe.exe
O4 - HKCU\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /0
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe
O4 - Global Startup: Updates from HP.lnk = C:\Program Files\Updates from HP\137903\Program\BackWeb-137903.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O16 - DPF: {88D8E8B7-A33B-4417-A385-8373484D43ED} (InstallHelper Class) - file://C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\ThereInstallHelper.dll
O16 - DPF: {8B486EF6-6B2A-4A1E-BB0D-236CB2DBB8D2} (There Voice Trainer) - file://c:\Program Files\There\ThereClient\ThereVoiceTrainer.dll
O16 - DPF: {AAF421E6-7914-430A-9981-72B31AFF3BF4} (There Launcher) - file://c:\Program Files\There\ThereClient\ThereLauncher.dll
O18 - Filter: text/html - {6B6CED97-FA2E-4407-8D88-D64DEE129944} - C:\WINDOWS\System32\dcbo.dll
O18 - Filter: text/plain - {6B6CED97-FA2E-4407-8D88-D64DEE129944} - C:\WINDOWS\System32\dcbo.dll
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: Trend Micro Personal Firewall (PccPfw) - Trend Micro Incorporated. - C:\Program Files\Trend Micro\Internet Security\PccPfw.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: Trend NT Realtime Service (Tmntsrv) - Trend Micro Incorporated. - C:\Program Files\Trend Micro\Internet Security\Tmntsrv.exe
O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Incorporated. - C:\Program Files\Trend Micro\Internet Security\tmproxy.exe




(3/28/05 9:27:04 PM) SPSeHjFix started v1.1.0
(3/28/05 9:27:04 PM) OS: WinXP Service Pack 1 (5.1.2600)
(3/28/05 9:27:04 PM) Language: english
(3/28/05 9:27:13 PM) Disinfect started
(3/28/05 9:27:13 PM) Bad-Dll(IEP): (not found)
(3/28/05 9:27:13 PM) Bad-Dll(IEP) in BHO: (not found)
(3/28/05 9:27:13 PM) Searchassistant Uninstaller found: regsvr32 /s /u C:\WINDOWS\System32\dcbo.dll
(3/28/05 9:27:13 PM) Searchassistant Uninstaller - Keys Deleted
(3/28/05 9:27:13 PM) UBF: 9
(3/28/05 9:27:13 PM) UBB: 1
(3/28/05 9:27:13 PM) FilterKey: HKCR\text/html (deleted)
(3/28/05 9:27:13 PM) FilterKey: HKLM\SOFTWARE\Classes\text/html (error while deleting)
(3/28/05 9:27:13 PM) FilterKey: HKCR\CLSID\{E6BEC236-1A07-44C3-A4C5-1DD642101BFB} (deleted)
(3/28/05 9:27:13 PM) FilterKey: HKCR\text/plain (deleted)
(3/28/05 9:27:13 PM) FilterKey: HKLM\SOFTWARE\Classes\text/plain (error while deleting)
(3/28/05 9:27:13 PM) FilterKey: HKCR\CLSID\{E6BEC236-1A07-44C3-A4C5-1DD642101BFB} (error while deleting)
(3/28/05 9:27:13 PM) BHO-Key: HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{81464D7C-0A73-4F88-87E5-3DBBE719098F} (deleted)
(3/28/05 9:27:13 PM) BHO-Key: HKCR\CLSID\{81464D7C-0A73-4F88-87E5-3DBBE719098F} (deleted)
(3/28/05 9:27:13 PM) UBR: 22
(3/28/05 9:27:13 PM) Run-Key: HKLM\Software\Microsoft\Windows\CurrentVersion\Run\sp=rundll32 C:\DOCUME~1\TODDAD~1\LOCALS~1\Temp\se.dll,DllInstall (deleted)
(3/28/05 9:27:13 PM) Bad IE-pages:
deleted: HKCU\Software\Microsoft\Internet Explorer\Main, Search Page: about:blank
deleted: HKCU\Software\Microsoft\Internet Explorer\Main, Start Page: about:blank
deleted: HKCU\Software\Microsoft\Internet Explorer\Main, HomeOldSP: about:blank
deleted: HKCU\Software\Microsoft\Internet Explorer\Search, SearchAssistant: about:blank
deleted: HKLM\Software\Microsoft\Internet Explorer\Main, Search Page: about:blank
deleted: HKLM\Software\Microsoft\Internet Explorer\Main, Start Page: about:blank
deleted: HKLM\Software\Microsoft\Internet Explorer\Main, HomeOldSP: about:blank
deleted: HKLM\Software\Microsoft\Internet Explorer\Search, SearchAssistant: about:blank
(3/28/05 9:27:14 PM) Temp-Files delete on Reboot
(3/28/05 9:27:14 PM) File added to delete: c:\windows\system32\dcbo.dll
(3/28/05 9:27:14 PM) File added to delete: c:\windows\system32\dcbo.dll
(3/28/05 9:27:14 PM) File added to delete: c:\docume~1\toddad~1\locals~1\temp\se.dll
(3/28/05 9:27:14 PM) File added to delete: c:\docume~1\toddad~1\locals~1\temp\~dfba31.tmp
(3/28/05 9:27:14 PM) File added to delete: c:\docume~1\toddad~1\locals~1\temp\adobe
(3/28/05 9:27:14 PM) File added to delete: c:\docume~1\toddad~1\locals~1\temp\adobe\acrobat
(3/28/05 9:27:14 PM) File added to delete: c:\docume~1\toddad~1\locals~1\temp\msoclip1
(3/28/05 9:27:14 PM) File added to delete: c:\docume~1\toddad~1\locals~1\temp\pccmsi
(3/28/05 9:27:14 PM) File added to delete: c:\docume~1\toddad~1\locals~1\temp\wcreator2
(3/28/05 9:27:14 PM) File added to delete: c:\docume~1\toddad~1\locals~1\temp\_istmp2.dir
(3/28/05 9:27:14 PM) File added to delete: c:\docume~1\toddad~1\locals~1\temp\{44800aa7-b435-4540-acfe-471c0408143e}
(3/28/05 9:27:14 PM) File added to delete: c:\docume~1\toddad~1\locals~1\temp\{bf7d7d8f-7905-4d39-9add-efc9eec0217b}
(3/28/05 9:27:14 PM) Reboot
Post #8
Looks like we have it this time.

Run another hijackthis scan. Place a check next to the following entries, then close all other windows and click the fix button.

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\DOCUME~1\TODDAD~1\LOCALS~1\Temp\se.dll/spage.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\DOCUME~1\TODDAD~1\LOCALS~1\Temp\se.dll/spage.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
O2 - BHO: (no name) - {CA9E38B0-5106-41C4-B8C6-F25BD84F3039} - C:\WINDOWS\System32\dcbo.dll (file missing)
O18 - Filter: text/html - {6B6CED97-FA2E-4407-8D88-D64DEE129944} - C:\WINDOWS\System32\dcbo.dll
O18 - Filter: text/plain - {6B6CED97-FA2E-4407-8D88-D64DEE129944} - C:\WINDOWS\System32\dcbo.dll

Then reboot and run another hijackthis scan and post your new log here.
Post #9
Good to hear we're getting close…I really appreciate your help.

Here is the HJT log.

Also, when I rebooted, Spy Sweeper's startup shield still came up with the "sp" issue that it says will start when Windows starts (same message that I have seen since being infected). Should I try a scan with Spy Sweeper now?


Logfile of HijackThis v1.99.1
Scan saved at 10:09:04 PM, on 3/28/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\ehome\ehSched.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Trend Micro\Internet Security\Tmntsrv.exe
C:\Program Files\Trend Micro\Internet Security\tmproxy.exe
C:\Program Files\Trend Micro\Internet Security\PccPfw.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\windows\system\hpsysdrv.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\WINDOWS\System32\hphmon05.exe
C:\HP\KBD\KBD.EXE
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\ALCWZRD.EXE
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\ehome\ehmsas.exe
C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe
C:\Program Files\Trend Micro\Internet Security\pccguide.exe
C:\Program Files\Trend Micro\Internet Security\PCClient.exe
C:\Program Files\Trend Micro\Internet Security\TMOAgent.exe
C:\Program Files\D-Link\AirPlus Xtreme G\AirPlusCFG.exe
C:\Program Files\Alpha Networks\ANIWZCS Service\WZCSLDR.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Updates from HP\137903\Program\BackWeb-137903.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\hijackthis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&t…lion&pf=desktop
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: HP view - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - c:\program files\hp\digital imaging\bin\hpdtlk02.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [HPHUPD05] c:\Program Files\HP\{45B6180B-DCAB-4093-8EE8-6164457517F0}\hphupd05.exe
O4 - HKLM\..\Run: [HPHmon05] C:\WINDOWS\System32\hphmon05.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [AlcWzrd] ALCWZRD.EXE
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [UpdateManager] "c:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\Internet Security\pccguide.exe"
O4 - HKLM\..\Run: [PCClient.exe] "C:\Program Files\Trend Micro\Internet Security\PCClient.exe"
O4 - HKLM\..\Run: [TM Outbreak Agent] "C:\Program Files\Trend Micro\Internet Security\TMOAgent.exe" /run
O4 - HKLM\..\Run: [D-Link AirPlus Xtreme G] C:\Program Files\D-Link\AirPlus Xtreme G\AirPlusCFG.exe
O4 - HKLM\..\Run: [ANIWZCSService] C:\Program Files\Alpha Networks\ANIWZCS Service\WZCSLDR.exe
O4 - HKLM\..\Run: [PCLEPCI] C:\PROGRA~1\Pinnacle\PPE\ppe.exe
O4 - HKCU\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /0
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe
O4 - Global Startup: Updates from HP.lnk = C:\Program Files\Updates from HP\137903\Program\BackWeb-137903.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O16 - DPF: {88D8E8B7-A33B-4417-A385-8373484D43ED} (InstallHelper Class) - file://C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\ThereInstallHelper.dll
O16 - DPF: {8B486EF6-6B2A-4A1E-BB0D-236CB2DBB8D2} (There Voice Trainer) - file://c:\Program Files\There\ThereClient\ThereVoiceTrainer.dll
O16 - DPF: {AAF421E6-7914-430A-9981-72B31AFF3BF4} (There Launcher) - file://c:\Program Files\There\ThereClient\ThereLauncher.dll
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: Trend Micro Personal Firewall (PccPfw) - Trend Micro Incorporated. - C:\Program Files\Trend Micro\Internet Security\PccPfw.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: Trend NT Realtime Service (Tmntsrv) - Trend Micro Incorporated. - C:\Program Files\Trend Micro\Internet Security\Tmntsrv.exe
O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Incorporated. - C:\Program Files\Trend Micro\Internet Security\tmproxy.exe
Post #10
Your log looks good.

You should read this to help prevent future problems.

So how did I get infected

Go ahead and run a spy sweeper scan.

Copy the exact message that spy sweeper is giving you at startup and post it here.
Post #11
Whatever it was it's gone now. Thanks so much for all your help, I truly appreciate it! I will be following many of the recommendations in the "So how did I get infected" informations. Thanks again.
Post #12
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