6 replies to this topic

[HighMark]

Please review and help. When I run Spy Sweeper, I can not get rid of three items:

security2k hijacker
trojan-downloader-zlob
popuper

Spy Sweeper says that I must reboot to remove these but when I do, I don't know how to get rid of these. Thanks for any help. Here is my HijackThis file.

Logfile of HijackThis v1.99.1
Scan saved at 7:52:19 PM, on 2/12/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\S24EvMon.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZCfgSvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\1XConfig.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\brsvc01a.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\brss01a.exe
C:\WINDOWS\System32\SCardSvr.exe
C:\WINDOWS\system32\nvctrl.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~2\VPTray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Palm\HOTSYNC.EXE
C:\Program Files\Microsoft Office\Office10\msoffice.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\WINDOWS\System32\RegSrvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\System32\wbem\wmiprvse.exe
C:\Hijack\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R3 - Default URLSearchHook is missing
O2 - BHO: HomepageBHO - {4da4616d-7e6e-4fd9-a2d5-b6c535733e22} - C:\WINDOWS\system32\hp500.tmp
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /startintray
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~2\VPTray.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: PowerReg Scheduler V3.exe
O4 - Global Startup: HotSync Manager.lnk = C:\Palm\HOTSYNC.EXE
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\inetrepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\inetrepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\inetrepl.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\NavLogon.dll
O20 - Winlogon Notify: Sebring - C:\WINDOWS\System32\LgNotify.dll
O23 - Service: Network Security Service (NSS) ( 11Fßä#·ºÄÖ`I) - Unknown owner - C:\WINDOWS\system32\crem32.exe (file missing)
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\WINDOWS\System32\brsvc01a.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: RegSrvc - Intel Corporation - C:\WINDOWS\System32\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\WINDOWS\System32\S24EvMon.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe

[pskelley]

Hello, welcome to the TomCoyote forum. This is the Smitfraud trojan and Spysweeper does not remove it. Follow the direction and this fix will.

You have a bad service that is identifying as possible CoolWebSearch infection. Download CWShredder from here: http://www.softpedia...WShredder.shtml
Open the program and update if available then choose Fix not scan. Allow the program to run and remove anything it locates. Post the results for me to view.

Thanks to noahdfear and any others who helped with this fix.

Please read these instructions carefully and print them out! Be sure to follow ALL instructions!

Please print out or copy these instructions\tutorials to Notepad as the internet will not be (while in Safe Mode) available to you at certain points of the removal process. Make sure to work through all the Steps in the exact order in which they are listed below. If there's anything that you don't understand, ask your question(s) before moving on with the fixes.

Download SmitRem.exe © noahdfear from one of these sites to your Desktop.
http://www.downloads...org/smitRem.exe
[url="http://noahdfear.geekstogo.com/click%20cou....php?id=1""]http://noahdfear.geekstogo.com/click%20cou....php?id=1"[/url]

Double-click the smitRem.exe and it will extract the files to a smitRem folder on your Desktop.


Please download the trial version of ewido anti-malware 3.5. Install ewido anti-malware 3.5 and start the program from the icon on your desktop, then check for and download updates. Don't Run Yet.


Reboot to safe mode

Next, please reboot your computer in Safe Mode by doing the following:
1) Restart your computer
2) After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
3) Instead of Windows loading as normal, a menu should appear
4) Select the first option, to run Windows in Safe Mode.


logon to your user account.
Open the smitfraud folder, then double click the RunThis.bat file to start the tool. Follow the prompts on screen. When the tool completes:

Run hijackthis. Hit None of the above, Click Do a System Scan Only. Put a Check in the box on the left side on these:
R3 - Default URLSearchHook is missing
O2 - BHO: HomepageBHO - {4da4616d-7e6e-4fd9-a2d5-b6c535733e22} - C:\WINDOWS\system32\hp500.tmp
O23 - Service: Network Security Service (NSS) ( 11Fßä#·ºÄÖ`I) - Unknown owner - C:\WINDOWS\system32\crem32.exe (file missing

Close ALL windows and browsers except HijackThis and click "Fix checked"

Delete these files if listed.

C:\WINDOWS\system32\crem32.exe >>> file

C:\WINDOWS\system32\hp500.tmp >>> file


Open Ewido Security Suite
Then please run Ewido, click on the Scanner run a full scan and let
it clean everything it finds.
Once the scan has completed, there will be a button located on the bottom
of the screen named
Click Save report
Save the report to your desktop


In the Control Panel click Display > Desktop > Customize desktop > Website > Uncheck "Security Info" if present.

Empty recycle bin.


Reboot

Download this file from the link to your desktop.
http://www.mvps.org/.../DelDomains.inf

Right-click on the deldomains.inf file and select 'Install'

Once it is finished your Zones should be reset.

Note, if you use SpywareBlaster and/or IE/Spyads, it will be necessary to re-install the protection both afford. For SpywareBlaster, run the program and re-protect all items. For IE/Spyads, run the batch file and reinstall the protection


"copy/paste" the contents of the log C:\smitfiles.txt a new HijackThis log and the Ewido scan results.
Also please describe how your computer behaves at the moment. We will probably have more to do.

Thanks...pskelley
TomCoyote forum
Expert Member

Edited by pskelley, 17 February 2006 - 04:52 PM.

[HighMark]

Thank you for taking the time and effort to help me on this. I followed the instructions you sent. Here are the latest logs you asked for:


smitRem © log file
version 2.8

by noahdfear


Microsoft Windows XP [Version 5.1.2600]
The current date is: Sun 02/19/2006
The current time is: 6:59:44.35

Running from
C:\Documents and Settings\David\Desktop\smitRem

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Pre-run SharedTask Export

(GetSTS.exe) SharedTaskScheduler exporter by Lawrence Abrams (Grinler)
Copyright© 2006 BleepingComputer.com

Registry Pseudo-Format Mode (Not a valid reg file):

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler]
"{438755C2-A8BA-11D1-B96B-00A0C90312E1}"="Browseui preloader"
"{8C7461EF-2B13-11d2-BE35-3078302C2030}"="Component Categories cache daemon"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{438755C2-A8BA-11D1-B96B-00A0C90312E1}\InProcServer32]
@="%SystemRoot%\System32\browseui.dll"


[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{8C7461EF-2B13-11d2-BE35-3078302C2030}\InProcServer32]
@="%SystemRoot%\System32\browseui.dll"


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

checking for ShudderLTD key

ShudderLTD key not present!

checking for PSGuard.com key


PSGuard.com key not present!


checking for WinHound.com key


WinHound.com key not present!

spyaxe uninstaller NOT present
Winhound uninstaller NOT present
SpywareStrike uninstaller NOT present

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Existing Pre-run Files


~~~ Program Files ~~~



~~~ Shortcuts ~~~

Online Security Guide.url
Security Troubleshooting.url
Install.dat


~~~ Favorites ~~~

shopping


~~~ system32 folder ~~~

1024 dir
msvol.tlb
ncompat.tlb
mscornet.exe
hp***.tmp
logfiles


~~~ Icons in System32 ~~~

ts.ico
ot.ico


~~~ Windows directory ~~~



~~~ Drive root ~~~


~~~ Miscellaneous Files/folders ~~~




~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Command Line Process Viewer/Killer/Suspender for Windows NT/2000/XP V2.03
Copyright© 2002-2003 Craig.Peacock@beyondlogic.org
Killing PID 852 'explorer.exe'
Killing PID 852 'explorer.exe'

Starting registry repairs

Registry repairs complete

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

SharedTask Export after registry fix

(GetSTS.exe) SharedTaskScheduler exporter by Lawrence Abrams (Grinler)
Copyright© 2006 BleepingComputer.com

Registry Pseudo-Format Mode (Not a valid reg file):

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler]
"{438755C2-A8BA-11D1-B96B-00A0C90312E1}"="Browseui preloader"
"{8C7461EF-2B13-11d2-BE35-3078302C2030}"="Component Categories cache daemon"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{438755C2-A8BA-11D1-B96B-00A0C90312E1}\InProcServer32]
@="%SystemRoot%\System32\browseui.dll"


[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{8C7461EF-2B13-11d2-BE35-3078302C2030}\InProcServer32]
@="%SystemRoot%\System32\browseui.dll"


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Deleting files

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Remaining Post-run Files


~~~ Program Files ~~~



~~~ Shortcuts ~~~



~~~ Favorites ~~~



~~~ system32 folder ~~~



~~~ Icons in System32 ~~~



~~~ Windows directory ~~~



~~~ Drive root ~~~


~~~ Miscellaneous Files/folders ~~~


~~~ Wininet.dll ~~~

CLEAN! :)


---------------------------------------------------------
ewido anti-malware - Scan report
---------------------------------------------------------

+ Created on: 8:18:35 AM, 2/19/2006
+ Report-Checksum: 12B01172

+ Scan result:

HKLM\SOFTWARE\Classes\CLSID\{3A3C9967-8EA1-CE8A-DDF7-C35F20372D9D} -> Adware.CoolWebSearch : Cleaned with backup
HKLM\SOFTWARE\Classes\CLSID\{605B61F1-324E-B844-52EA-08A764AA37D9} -> Adware.CoolWebSearch : Cleaned with backup
HKLM\SOFTWARE\Classes\CLSID\{daa873d4-958c-453c-81ca-3fe6f3676a87} -> Downloader.Fugif : Cleaned with backup
HKU\S-1-5-21-2260000198-276109527-2984388092-1006\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{4DA4616D-7E6E-4FD9-A2D5-B6C535733E22} -> Adware.Generic : Cleaned with backup
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP94\A0018722.tlb -> Downloader.Zlob.gn : Cleaned with backup
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP94\A0018733.exe -> Adware.SpyFalcon : Cleaned with backup
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP94\A0018736.exe -> Downloader.Zlob.gn : Cleaned with backup
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP94\A0018745.tlb -> Downloader.Zlob.gn : Cleaned with backup
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP94\A0018761.tlb -> Downloader.Zlob.gn : Cleaned with backup
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP94\A0018769.tlb -> Downloader.Zlob.gn : Cleaned with backup
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP94\A0018788.tlb -> Downloader.Zlob.gn : Cleaned with backup
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP94\A0018803.tlb -> Downloader.Zlob.gn : Cleaned with backup
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP94\A0018815.tlb -> Downloader.Zlob.gn : Cleaned with backup
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP94\A0018826.tlb -> Downloader.Zlob.gn : Cleaned with backup
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP94\A0018885.tlb -> Downloader.Zlob.gn : Cleaned with backup
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP94\A0018897.tlb -> Downloader.Zlob.gn : Cleaned with backup
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP95\A0018909.tlb -> Downloader.Zlob.gn : Cleaned with backup
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP95\A0018930.tlb -> Downloader.Zlob.gn : Cleaned with backup
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP96\A0018994.tlb -> Downloader.Zlob.gn : Cleaned with backup
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP96\A0019039.tlb -> Downloader.Zlob.gn : Cleaned with backup
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP96\A0019047.tlb -> Downloader.Zlob.gn : Cleaned with backup
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP96\A0019051.exe -> Downloader.Zlob.gn : Cleaned with backup
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP96\A0019057.tlb -> Downloader.Zlob.gn : Cleaned with backup
C:\WINDOWS\SYSTEM32\dxmpp.dll -> Not-A-Virus.Hoax.Win32.Renos.bg : Cleaned with backup


::Report End


Logfile of HijackThis v1.99.1
Scan saved at 8:40:08 AM, on 2/19/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\S24EvMon.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZCfgSvc.exe
C:\WINDOWS\System32\1XConfig.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\System32\brsvc01a.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\brss01a.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\SCardSvr.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~2\VPTray.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Palm\HOTSYNC.EXE
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\WINDOWS\System32\RegSrvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\Program Files\Microsoft Office\Office10\msoffice.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Hijack\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~2\VPTray.exe
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /startintray
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: PowerReg Scheduler V3.exe
O4 - Global Startup: HotSync Manager.lnk = C:\Palm\HOTSYNC.EXE
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\inetrepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\inetrepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\inetrepl.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\NavLogon.dll
O20 - Winlogon Notify: Sebring - C:\WINDOWS\System32\LgNotify.dll
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\WINDOWS\System32\brsvc01a.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido anti-malware\ewidoguard.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: RegSrvc - Intel Corporation - C:\WINDOWS\System32\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\WINDOWS\System32\S24EvMon.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe

[pskelley]

OK David and thanks for returning this information, looking it over now. I also want to say you did a great job following those directions

Logfile of HijackThis v1.99.1 Scan saved at 8:40:08 AM, on 2/19/2006
Your HijackThis log is clean of malware at this point, here is some great information from Tony Klein, Texruss, ChrisRLG and Grinler to help you stay clean and safe online:
http://boards.cexx.o...topic.php?t=957
http://russelltexas....re/allclear.htm
http://forum.malware...wtopic.php?t=14
http://www.bleepingc...topict2520.html
http://cybercoyote.o...not-admin.shtml

ewido anti-malware - Scan report Created on: 8:18:35 AM, 2/19/2006
Did the job well, but I need to give you this information:
ewido is a great program but it does use some resources. Once the trial is over you can update and use the scanner for as long as you wish, but unless you purchase it you should turn it off completely so it does not run unless you start it manually.

And because of the System Restore items in the ewido scan, you will need to do this:
System Restore does not know good from bad, it backs up everything. In case some of the infection got into your System Restore files, follow the instructions in this link to get clean System Restore files. Turn it off, restart your computer and turn it back on.
http://service1.syma...src=sec_doc_nam

Safe surfing...Phil

Thanks...pskelley
TomCoyote forum
Expert Member
If you are reading this information...thank a teacher,
If you are reading it in English...thank a soldier.

Edited by pskelley, 19 February 2006 - 08:16 AM.

[HighMark]

Thank you pskelley! Everything seems to be back to normal now. I will make it a point to make a donation to TomCoyote. Thanks again.

[pskelley]

You are welcome David and that is so good to hear Owning three computers I know how I would feel if one of mine was to get sick It has also been my pleasure to donate my services, but I am sure Tom can use the donation as it must cost $$$ to run a website like this. Safe surfing...Phil

[pskelley]

Glad we could be of assistance. This topic is now closed. If you wish it reopened, please send us an email (Click for address) with a link to your thread.

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