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Spyware / Malware / Virus Removal

Help With Elite Sidebar Removal

6 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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Post #1
Can you advise me how to clear the elite sidebar?


Logfile of HijackThis v1.99.1
Scan saved at 7:54:46 PM, on 02/22/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\McAfee\McAfee AntiSpyware\Msssrv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-ca\msnappau.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\McAfee\McAfee AntiSpyware\MssCli.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\Java\j2re1.4.2_05\bin\jucheck.exe
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Hewlett-Packard\AiO\hp psc 900 series\Bin\hpobrt07.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\PROGRA~1\HEWLET~1\AiO\Shared\Bin\hpoevm07.exe
C:\WINDOWS\System32\hpoipm07.exe
C:\Program Files\Microsoft AntiSpyware\gcasServAlert.exe
C:\Program Files\Hewlett-Packard\AiO\Shared\bin\hpOSTS07.exe
C:\Program Files\Hewlett-Packard\AiO\Shared\bin\hpOFXM07.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Richard\My Documents\Unzipped\hijackthis-1\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://searchmiracle.com/sp.php
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\zlgnl.dll/sp.html#12345
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = www.google.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchURL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = www.google.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchURL = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = www.msn.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = www.msn.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page_bak = about:blank
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
O4 - HKLM\..\Run: [LWBMOUSE] C:\Program Files\Browser Mouse\Browser Mouse\1.1\MOUSE32A.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [sais] c:\program files\180solutions\sais.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-ca\msnappau.exe"
O4 - HKLM\..\Run: [kalvsys] C:\windows\system32\kalvyfd32.exe
O4 - HKLM\..\Run: [Anti Trojan Elite] C:\Program Files\Anti Trojan Elite\TJEnder.exe
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\mcupdate.exe
O4 - HKLM\..\Run: [_AntiSpyware] C:\Program Files\McAfee\McAfee AntiSpyware\MssCli.exe
O4 - HKLM\..\Run: [antiware] C:\windows\system32\eliteggo32.exe
O4 - HKLM\..\RunOnce: [MicrosoftAntiSpywareCleaner] C:\Program Files\Microsoft AntiSpyware\gcASCleaner.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [Spyware Vanisher] C:\Documents and Settings\Richard\My Documents\FreeScanner.exe -FastScan
O4 - Global Startup: HPAiODevice(hp psc 900 series) - 1.lnk = C:\Program Files\Hewlett-Packard\AiO\hp psc 900 series\Bin\hpobrt07.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O15 - ProtocolDefaults: 'https' protocol is in Trusted Zone, should be Internet Zone
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab31267.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=34738&clcid=0x409
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe…nt.cab31267.cab
O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/Solit…wn.cab31267.cab
O23 - Service: McAfee AntiSpyware Real-Time Scanner (McAfeeAntiSpyware) - Network Associates, Inc. - C:\Program Files\McAfee\McAfee AntiSpyware\Msssrv.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\PROGRA~1\COMMON~1\SONYSH~1\AVLib\Sptisrv.exe



Many thanks

Freedom
Post #2
Hello freedom and welcome to TomCoyote. :wavey:

You may want to print out these instructions or save them to your desktop as a text file with Notepad because we will be restarting into Safe Mode later on in the fix and you might not be able to access the Internet.
  • Prepare CWShredder for use:
    • Download CWShredder.
    • Save CWShredder.exe to a convenient location.
    • Please do not do anything with it yet.
  • Prepare AboutBuster for use:
    • Download AboutBuster.
    • Unzip the contents of AboutBuster.zip and an AboutBuster directory will be created.
    • Navigate to the AboutBuster directory and double-click on AboutBuster.exe.
    • Click "OK" at the prompt with instructions.
    • Click "Update" and then "Check For Update" to begin the update process.
    • If any updates exist please download them by clicking "Download Update".
    • You should not run the program yet so click "Exit".
  • Prepare cwsserviceremove.reg for use:
    • Download cwsserviceremove.zip.
    • Unzip the contents of cwsserviceremove.zip (cwsserviceremove.reg) to your desktop.
    • Please do not do anything with it yet.
Reconfigure Windows XP to show hidden files:
Click Start. Open My Computer.
Select the Tools menu and click Folder Options. Select the View Tab.

Under the Hidden files and folders heading select "Show hidden files and folders".
Uncheck the "Hide protected operating system files (recommended)" option.
Uncheck the "Hide file extensions for known file types" option.
Click Yes to confirm. Click OK.

Boot into Safe Mode:
Restart your computer and immediately begin tapping the F8 key on your keyboard.
If done right a Windows Advanced Options menu will appear. Select the Safe Mode option and press Enter.
To return to normal mode just restart your computer as you normally would.
  • Run CWShredder:
    • Double-click on CWShredder.exe.
    • Click "Fix ->" and click "OK" at the prompt.
    • CWShredder will scan and clean your system of CWS files.
    • Click "Next->" and then "Exit".
  • Remove the offending service:
    • Double-click on cwsserviceremove.reg you downloaded earlier.
    • When it asks you to merge the information to the registry click "Yes".
  • Run AboutBuster and save the logs:
    • Browse to where you saved AboutBuster and run AboutBuster.exe.
    • Click OK at the directions prompt.
    • Click Start and then OK to allow AboutBuster to scan for Alternate Data Streams.
    • Click Yes to allow it to shutdown explorer.exe.
    • It will begin to your computer for malicious files. If it asks if you would like to do a second pass, allow it to do so.
    • When it has finished, click Save Log. Make sure you save it as I need a copy of it.
  • Clean out temporary files:
    • Start | Run | type cleanmgr | OK
    • Let it scan your system for files to remove.
    • Make sure Temporary Files, Temporary Internet Files, and Recycle Bin are the only things checked.
    • Click "OK" to remove them.
    • Click "Yes" to confirm the deletion.
  • Restart your computer normally to return to normal mode.
  • Free TrendMicro Housecall scan:
    • Vist the TrendMicro Housecall website.
    • Select your country from the drop-down list and click "Go".
    • Choose "Yes" at the ActiveX Security Warning prompt.
    • Please wait while the Housecall engine is updated.
    • Select the drives to be scanned by placing a check in their respective boxes.
    • Check the "Auto Clean" box.
    • Click "SCAN" in order to begin scanning your system.
    • Please be patient while Housecall scans your system for malicious files.
    • If not auto-cleaned, remove anything it finds.
    • Click "Close" to exit the Housecall scanner.
    • Choose "Yes" at the HouseCall message prompt.
  • Prepare your reply:
    • Please post a fresh HijackThis log
    • Please post the AboutBuster log.
    • Please note any complications you had.
Post #3
thanks very much for your help. things went great and it seems solved
i have the requested logs you asked for and if you have any more advise i would love to hear it. again thank you
Logfile of HijackThis v1.99.1
Scan saved at 8:02:30 PM, on 03/09/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\McAfee\McAfee AntiSpyware\Msssrv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-ca\msnappau.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\McAfee\McAfee AntiSpyware\MssCli.exe
C:\Program Files\Java\j2re1.4.2_05\bin\jucheck.exe
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Hewlett-Packard\AiO\hp psc 900 series\Bin\hpobrt07.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\PROGRA~1\HEWLET~1\AiO\Shared\Bin\hpoevm07.exe
C:\WINDOWS\System32\hpoipm07.exe
C:\Program Files\Hewlett-Packard\AiO\Shared\bin\hpOSTS07.exe
C:\Program Files\Hewlett-Packard\AiO\Shared\bin\hpOFXM07.exe
C:\PROGRA~1\MOZILL~1\FIREFOX.EXE
C:\Documents and Settings\Richard\My Documents\Unzipped\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\zlgnl.dll/sp.html#12345
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchURL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\zlgnl.dll/sp.html#12345
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchURL = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = www.msn.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = www.msn.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page_bak = about:blank
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
O4 - HKLM\..\Run: [LWBMOUSE] C:\Program Files\Browser Mouse\Browser Mouse\1.1\MOUSE32A.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-ca\msnappau.exe"
O4 - HKLM\..\Run: [Anti Trojan Elite] C:\Program Files\Anti Trojan Elite\TJEnder.exe
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [_AntiSpyware] C:\Program Files\McAfee\McAfee AntiSpyware\MssCli.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [Spyware Vanisher] C:\Documents and Settings\Richard\My Documents\FreeScanner.exe -FastScan
O4 - Global Startup: HPAiODevice(hp psc 900 series) - 1.lnk = C:\Program Files\Hewlett-Packard\AiO\hp psc 900 series\Bin\hpobrt07.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O15 - ProtocolDefaults: 'https' protocol is in Trusted Zone, should be Internet Zone
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab31267.cab
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall-beta.trendmicro.com/housecall/xscan60.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=34738&clcid;=0x409
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe…nt.cab31267.cab
O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/Solit…wn.cab31267.cab
O23 - Service: McAfee AntiSpyware Real-Time Scanner (McAfeeAntiSpyware) - Network Associates, Inc. - C:\Program Files\McAfee\McAfee AntiSpyware\Msssrv.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\PROGRA~1\COMMON~1\SONYSH~1\AVLib\Sptisrv.exe

Scanned at: 3:55:17 PM on: 03/09/2005


– Scan 1 —————————
About:Buster Version 4.0
Reference List : 19


ADS not scanned System(FAT)
Removed 4 Random Key Entries
Removed! : C:\WINDOWS\hlgfwz.dat
Removed! : C:\WINDOWS\System32\nmbow.dat
Attempted Clean Of Temp folder.
Pages Reset… Done!

– Scan 2 —————————
About:Buster Version 4.0
Reference List : 19


ADS not scanned System(FAT)
Attempted Clean Of Temp folder.
Pages Reset… Done!



i hope the information is correct and again thank you.
you've truly been an angel to help me
laterjavascript:emoticon(':wavey:')
smilie
richard
Post #4 last edited
Step 1
You did not update AboutBuster. Please open the program and check for updates. Current reference list is 25. After updating please run it again. Save the log as before.


Step 2
Open Task Manager (ctrl+alt+delete) and end process on the following:
These are not bad but may prevent the fix from working.

gcasServ.exe
gcasDtServ.exe
MssCli.exe

Step 3
Open HijackThis, run a scan, then check the following:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\zlgnl.dll/sp.html#12345
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchURL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\zlgnl.dll/sp.html#12345
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchURL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page_bak = about:blank

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm

O15 - ProtocolDefaults: 'https' protocol is in Trusted Zone, should be Internet Zone

Optional items to check with HijackThis for improved performance.
You have Spyware Vanisher on your computer. This is on the Rogue/Suspect antispyware list as it uses false positives work as goad to purchase. You can read about it here. This is optional but I strongly recommend checking this entry than removing this program with Add/Remove Programs.
O4 - HKCU\..\Run: [Spyware Vanisher] C:\Documents and Settings\Richard\My Documents\FreeScanner.exe -FastScan

With all other programs and browsers closed, click fix checked.


Step 4
Go to Add/Remove Programs and remove the following items (if found):

Spyware Vanisher << Optional item (see above).


Step 5
Please set your computer to show all files.

* Double-click My Computer.
* Click the Tools menu, and then click Folder Options.
* Click the View tab.
* Clear "Hide file extensions for known file types."
* Under the "Hidden files" folder, select "Show hidden files and folders."
* Clear "Hide protected operating system files."
* Click Apply, and then click OK.

You will need to reverse this process when all steps are done.


Step 6
Please delete the following file:

C:\Documents and Settings\Richard\My Documents\FreeScanner.exe << Optional item (see above).


Step 7
Reboot normally and scan with HijackThis. Post the new HijackThis log and AboutBuster log as a reply to this thread.
Please let us know of any complications and how the computer is behaving.
Post #5
oops sorry abou' that. i guess i wasn't paying as much atention as i thought.
anyways i have done as you have said and posted the logs that you have asked for, thank you thank you so so very much.

the computer seems fine and i haven't noticed anything wrong with it or the way it's running.

so here are those logs…

Scanned at: 7:56:15 PM on: 03/12/2005


– Scan 1 —————————
About:Buster Version 4.0
Reference List : 25


ADS not scanned System(FAT)
Removed! : C:\WINDOWS\qosxz.dat



Removed! : C:\WINDOWS\fnttq.dat
Removed! : C:\WINDOWS\gfitju.dat
Removed! : C:\WINDOWS\amztyc.dat
Removed! : C:\WINDOWS\System32\mntna.dat
Attempted Clean Of Temp folder.
Pages Reset… Done!

– Scan 2 —————————
About:Buster Version 4.0
Reference List : 25


ADS not scanned System(FAT)
Attempted Clean Of Temp folder.
Pages Reset… Done!

Logfile of HijackThis v1.99.1
Scan saved at 8:34:47 PM, on 03/12/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\McAfee\McAfee AntiSpyware\Msssrv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\Java\j2re1.4.2_05\bin\jucheck.exe
C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-ca\msnappau.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\McAfee\McAfee AntiSpyware\MssCli.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Hewlett-Packard\AiO\hp psc 900 series\Bin\hpobrt07.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\PROGRA~1\HEWLET~1\AiO\Shared\Bin\hpoevm07.exe
C:\WINDOWS\System32\hpoipm07.exe
C:\Program Files\Hewlett-Packard\AiO\Shared\bin\hpOSTS07.exe
C:\Program Files\Hewlett-Packard\AiO\Shared\bin\hpOFXM07.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Richard\My Documents\Unzipped\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = www.msn.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = www.msn.com
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
O4 - HKLM\..\Run: [LWBMOUSE] C:\Program Files\Browser Mouse\Browser Mouse\1.1\MOUSE32A.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-ca\msnappau.exe"
O4 - HKLM\..\Run: [Anti Trojan Elite] C:\Program Files\Anti Trojan Elite\TJEnder.exe
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [_AntiSpyware] C:\Program Files\McAfee\McAfee AntiSpyware\MssCli.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - Global Startup: HPAiODevice(hp psc 900 series) - 1.lnk = C:\Program Files\Hewlett-Packard\AiO\hp psc 900 series\Bin\hpobrt07.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab31267.cab
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall-beta.trendmicro.com/housecall/xscan60.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=34738&clcid=0x409
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe…nt.cab31267.cab
O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/Solit…wn.cab31267.cab
O23 - Service: McAfee AntiSpyware Real-Time Scanner (McAfeeAntiSpyware) - Network Associates, Inc. - C:\Program Files\McAfee\McAfee AntiSpyware\Msssrv.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\PROGRA~1\COMMON~1\SONYSH~1\AVLib\Sptisrv.exe


if there is anything else that i can do please tell me.
again thank you
and God bless

richard….
Post #6
Your new log is clean.:)

Reset and Re-enable your System Restore to remove bad files that have been backed up by Windows. The files in System Restore are protected to prevent any programs changing those files. This is the only way to clean these files: (You will lose all previous restore points which are likely to be infected.)

1. Right-click My Computer, and then click Properties.
2. On the Performance tab, click File System, or press ALT+F.
3. On the Troubleshooting tab, put a check mark in the 'Turn Off System Restore' check box.
4. Click OK twice, and then click Yes when you are prompted to restart the computer.
5. Repeat steps 1 - 3, this time clearing the box beside 'Turn Off System Restore'


MOST IMPORTANT: You Need to Update Windows and IE to get all the Latest Security Patches to protect your computer from the malware that is around on the internet.
I recommend going to the following link and update to SP2. This adds more security and extra features including a pop-up blocker for Internet Explorer.
Microsoft Windows and Internet Explorer Updates

Here is a great link that explains the procedure for updating to SP2 with less complications.


Now that everything is fixed, I suggest that you get these programs to help keep the computer clean:

Spyware Blaster - Blocks bad ActiveX items from installing on your computer.
SpywareGuard - Real-time protection from spyware installation attempts
ie-spyad - Puts over 8,000 bad URLs into your restricted sites for Internet Explorer.
Google Toolbar - Blocks many unwanted pop-ups in Internet Explorer.
Firefox - Safer alternative to the Internet Explorer web browser.

AVG AntiVirus - Free antivirus program if you currently are not using one.
ZoneAlarm - Free firewall program if you currently are not using one.

Update these regularly.

You may also want to read "How did I get infected in the first place" to learn how to better secure your computer.

Be sure to keep Windows and your Anti-virus updated.
Post #7
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