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Im Getting Crazy Pop Ups On My Computer, Help Me!

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Post #1
im getting a bunch of random pop ups, please help. heres my log. Logfile of HijackThis v1.99.0 Scan saved at 2:55:32 PM, on 2/15/2005 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\system32\devldr32.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\system32\CTsvcCDA.EXE C:\WINDOWS\system32\MsPMSPSv.exe C:\WINDOWS\system32\wscntfy.exe C:\Program Files\iTunes\iTunesHelper.exe C:\Program Files\QuickTime\qttask.exe C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe C:\Program Files\Common Files\Real\Update_OB\realsched.exe C:\Program Files\Java\jre1.5.0\bin\jusched.exe C:\Program Files\Creative\SBLive\Creative Diagnostics 2.0\DIAGENT.EXE C:\Program Files\Internet Optimizer\optimize.exe C:\Program Files\iPod\bin\iPodService.exe C:\Program Files\Qaseskc\Lcsjy.exe C:\Program Files\AIM95\aim.exe C:\Program Files\Internet Optimizer\actalert.exe C:\Program Files\iTunes\iTunes.exe C:\Program Files\Mozilla Firefox\firefox.exe C:\Documents and Settings\Scott\My Documents\HijackThis.exe O2 - BHO: &EliteBar - {28CAEFF3-0F18-4036-B504-51D73BD81ABC} - C:\WINDOWS\EliteToolBar\EliteToolBar version 59.dll O2 - BHO: &EliteSideBar - {ED103D9F-3070-4580-AB1E-E5C179C1AE41} - C:\WINDOWS\EliteSideBar\EliteSideBar 08.dll O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe" O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0\bin\jusched.exe O4 - HKLM\..\Run: [DIAGENT] C:\Program Files\Creative\SBLive\Creative Diagnostics 2.0\DIAGENT.EXE startup O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\Updreg.exe O4 - HKLM\..\Run: [AHQInit] C:\Program Files\Creative\SBLive\Program\AHQInit.exe O4 - HKLM\..\Run: [Internet Optimizer] "C:\Program Files\Internet Optimizer\optimize.exe" O4 - HKLM\..\Run: [kalvsys] C:\windows\system32\kalvkyh32.exe O4 - HKLM\..\Run: [Ccfrmw] C:\Program Files\Qaseskc\Lcsjy.exe O4 - HKLM\..\Run: [DeadAIM] rundll32.exe "C:\Program Files\AIM95\\DeadAIM.ocm",ExportedCheckODLs O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM95\aim.exe -cnetwait.odl O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0\bin\npjpi150.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0\bin\npjpi150.dll O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: Sony SPTI Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
Post #2
Hello Bouncingsouls40.

Step 1
C:\Program Files\Qaseskc\Lcsjy.exe

Do you know what this program is? If you do please post back to let me know, if you don't please upload the file to http://www.kaspersky.com/scanforvirus and have it scan to see if it's bad.


Step 2
Open HijackThis, run a scan, then check the following:

O2 - BHO: &EliteBar - {28CAEFF3-0F18-4036-B504-51D73BD81ABC} - C:\WINDOWS\EliteToolBar\EliteToolBar version 59.dll
O2 - BHO: &EliteSideBar - {ED103D9F-3070-4580-AB1E-E5C179C1AE41} - C:\WINDOWS\EliteSideBar\EliteSideBar 08.dll
O4 - HKLM\..\Run: [kalvsys] C:\windows\system32\kalvkyh32.exe

With all other programs and browsers closed, click fix checked.


Step 3
Go to Add/Remove Programs and remove the following items (if found):

EliteToolBar


Step 4
Please set your computer to show all files.

* Double-click My Computer.
* Click the Tools menu, and then click Folder Options.
* Click the View tab.
* Clear "Hide file extensions for known file types."
* Under the "Hidden files" folder, select "Show hidden files and folders."
* Clear "Hide protected operating system files."
* Click Apply, and then click OK.


Step 5
Reboot the computer into Safe Mode (tap F8 during bootup, use arrow keys to select Safe Mode, then hit 'enter') and delete the following files/folders:

C:\windows\system32\kalvkyh32.exe << File only

C:\WINDOWS\EliteToolBar << Whole Folder

Step 6
Reboot normally and scan with HijackThis. Post the new log as a reply to this thread. Add the information found about C:\Program Files\Qaseskc\Lcsjy.exe
.
Post #3
Please help me, ive had these stupid pop ups for a while, ive tried everything please solve this for me, here is my log.

Logfile of HijackThis v1.99.0
Scan saved at 4:50:28 PM, on 2/28/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\devldr32.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Java\jre1.5.0\bin\jusched.exe
C:\Program Files\Creative\SBLive\Creative Diagnostics 2.0\DIAGENT.EXE
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\AIM95\aim.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Scott\My Documents\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://searchmiracle.com/sp.php
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://searchmiracle.com/sp.php
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://searchmiracle.com/sp.php
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
O2 - BHO: &EliteBar - {28CAEFF3-0F18-4036-B504-51D73BD81ABC} - C:\WINDOWS\EliteToolBar\EliteToolBar.dll
O2 - BHO: &EliteSideBar - {ED103D9F-3070-4580-AB1E-E5C179C1AE41} - C:\WINDOWS\EliteSideBar\EliteSideBar 08.dll
O3 - Toolbar: &EliteBar - {825CF5BD-8862-4430-B771-0C15C5CA8DEF} - C:\WINDOWS\EliteToolBar\EliteToolBar.dll
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0\bin\jusched.exe
O4 - HKLM\..\Run: [DIAGENT] C:\Program Files\Creative\SBLive\Creative Diagnostics 2.0\DIAGENT.EXE startup
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\Updreg.exe
O4 - HKLM\..\Run: [AHQInit] C:\Program Files\Creative\SBLive\Program\AHQInit.exe
O4 - HKLM\..\Run: [DeadAIM] rundll32.exe "C:\Program Files\AIM95\\DeadAIM.ocm",ExportedCheckODLs
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [kalvsys] C:\windows\system32\kalvkyh32.exe
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM95\aim.exe -cnetwait.odl
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0\bin\npjpi150.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0\bin\npjpi150.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Sony SPTI Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
Post #4
Please use the [external image: Posted Image] button in this thread.

Step 1
Download CWShredder.exe to your desktop from one of these places:

http://www.majorgeeks.com/download.php?det=3019
http://www.intermute.com/spysubtract/cwshr…r_download.html
http://cwshredder.net/bin/CWShredder.exe

Double click on CWShredder.exe to clean up clicking FIX to have it remove all it finds.


Step 2
Open HijackThis, run a scan, then check the following:

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://searchmiracle.com/sp.php
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://searchmiracle.com/sp.php
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://searchmiracle.com/sp.php

O2 - BHO: &EliteBar - {28CAEFF3-0F18-4036-B504-51D73BD81ABC} - C:\WINDOWS\EliteToolBar\EliteToolBar.dll
O2 - BHO: &EliteSideBar - {ED103D9F-3070-4580-AB1E-E5C179C1AE41} - C:\WINDOWS\EliteSideBar\EliteSideBar 08.dll

O3 - Toolbar: &EliteBar - {825CF5BD-8862-4430-B771-0C15C5CA8DEF} - C:\WINDOWS\EliteToolBar\EliteToolBar.dll

O4 - HKLM\..\Run: [kalvsys] C:\windows\system32\kalvkyh32.exe

Optional items to check with HijackThis for improved performance.
Automatic updates for ViewPoint products such as ViewPoint Media Player (as bundled with AOL, AOL Instant Messenger, Compuserve, etc) Recommended to check here and remove with Add/Remove Programs.
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe

With all other programs and browsers closed, click fix checked.


Step 3
Please set your computer to show all files.

* Double-click My Computer.
* Click the Tools menu, and then click Folder Options.
* Click the View tab.
* Clear "Hide file extensions for known file types."
* Under the "Hidden files" folder, select "Show hidden files and folders."
* Clear "Hide protected operating system files."
* Click Apply, and then click OK.


Step 4
Please delete the following files/folders:

C:\windows\system32\kalvkyh32.exe << File Only

C:\WINDOWS\EliteToolBar << Whole Folder
C:\Program Files\Viewpoint\Viewpoint Manager << Whole Folder


Step 5
Reboot normally and scan with HijackThis. Post the new log as a reply to this thread.
Please let us know how the computer is behaving.
Post #5
sorry bout the wait, my computer is fucked up Logfile of HijackThis v1.99.0 Scan saved at 9:20:17 PM, on 3/9/2005 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\system32\devldr32.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\system32\CTsvcCDA.EXE C:\WINDOWS\system32\MsPMSPSv.exe C:\Program Files\iTunes\iTunesHelper.exe C:\Program Files\QuickTime\qttask.exe C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe C:\Program Files\Common Files\Real\Update_OB\realsched.exe C:\Program Files\iPod\bin\iPodService.exe C:\Program Files\Java\jre1.5.0\bin\jusched.exe C:\Program Files\Creative\SBLive\Creative Diagnostics 2.0\DIAGENT.EXE C:\Program Files\Winamp\winampa.exe C:\Program Files\AIM95\aim.exe C:\WINDOWS\system32\wscntfy.exe C:\Program Files\Mozilla Firefox\firefox.exe C:\WINDOWS\system32\wuauclt.exe C:\Documents and Settings\Scott\My Documents\Adware Programs\HijackThis.exe O2 - BHO: &EliteBar - {28CAEFF3-0F18-4036-B504-51D73BD81ABC} - C:\WINDOWS\EliteToolBar\EliteToolBar.dll O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe" O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0\bin\jusched.exe O4 - HKLM\..\Run: [DIAGENT] C:\Program Files\Creative\SBLive\Creative Diagnostics 2.0\DIAGENT.EXE startup O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\Updreg.exe O4 - HKLM\..\Run: [AHQInit] C:\Program Files\Creative\SBLive\Program\AHQInit.exe O4 - HKLM\..\Run: [DeadAIM] rundll32.exe "C:\Program Files\AIM95\\DeadAIM.ocm",ExportedCheckODLs O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe O4 - HKLM\..\Run: [kalvsys] C:\windows\system32\kalvkyh32.exe O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM95\aim.exe -cnetwait.odl O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0\bin\npjpi150.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0\bin\npjpi150.dll O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: Sony SPTI Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
Post #6
Step 1
Open HijackThis, run a scan, then check the following:

O2 - BHO: &EliteBar - {28CAEFF3-0F18-4036-B504-51D73BD81ABC} - C:\WINDOWS\EliteToolBar\EliteToolBar.dll
O4 - HKLM\..\Run: [kalvsys] C:\windows\system32\kalvkyh32.exe

With all other programs and browsers closed, click fix checked.


Step 2
Please set your computer to show all files.

* Double-click My Computer.
* Click the Tools menu, and then click Folder Options.
* Click the View tab.
* Clear "Hide file extensions for known file types."
* Under the "Hidden files" folder, select "Show hidden files and folders."
* Clear "Hide protected operating system files."
* Click Apply, and then click OK.


Step 3
Please delete the following file:

C:\windows\system32\kalvkyh32.exe

If you have any problem deleting these files, reboot into Safe Mode and try again.


Step 4
Reboot normally and scan with HijackThis. Post the new log as a reply to this thread.
Please let us know how the computer is behaving.
Post #7
thanks alot man

Logfile of HijackThis v1.99.0
Scan saved at 2:14:32 PM, on 3/10/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\devldr32.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\WINDOWS\system32\MsPMSPSv.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Java\jre1.5.0\bin\jusched.exe
C:\Program Files\Creative\SBLive\Creative Diagnostics 2.0\DIAGENT.EXE
C:\Program Files\AIM95\aim.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\iTunes\iTunes.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Scott\My Documents\Adware Programs\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0\bin\jusched.exe
O4 - HKLM\..\Run: [DIAGENT] C:\Program Files\Creative\SBLive\Creative Diagnostics 2.0\DIAGENT.EXE startup
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\Updreg.exe
O4 - HKLM\..\Run: [AHQInit] C:\Program Files\Creative\SBLive\Program\AHQInit.exe
O4 - HKLM\..\Run: [DeadAIM] rundll32.exe "C:\Program Files\AIM95\\DeadAIM.ocm",ExportedCheckODLs
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM95\aim.exe -cnetwait.odl
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0\bin\npjpi150.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0\bin\npjpi150.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Sony SPTI Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
Post #8
Your new log is clean.:)


I see that you are not running an antivirus program on your computer. Please download AVG7 from here. This is a free and highly recommended antivirus program. Install the program, check for updates and run a scan with it.

I also note that you are not using a Firewall on your computer. I recommend downloading ZoneAlarm and installing it. This can help prevent bad items from entering your computer.


Reset and Re-enable your System Restore to remove bad files that have been backed up by Windows. The files in System Restore are protected to prevent any programs changing those files. This is the only way to clean these files: (You will lose all previous restore points which are likely to be infected.)

1. Right-click My Computer, and then click Properties.
2. On the Performance tab, click File System, or press ALT+F.
3. On the Troubleshooting tab, put a check mark in the 'Turn Off System Restore' check box.
4. Click OK twice, and then click Yes when you are prompted to restart the computer.
5. Repeat steps 1 - 3, this time clearing the box beside 'Turn Off System Restore'


Now that everything is fixed, I suggest that you get these programs to help keep the computer clean:

Spyware Blaster - Blocks bad ActiveX items from installing on your computer.
SpywareGuard - Real-time protection from spyware installation attempts
ie-spyad - Puts over 8,000 bad URLs into your restricted sites for Internet Explorer.
Google Toolbar - Blocks many unwanted pop-ups in Internet Explorer.
Firefox - Safer alternative to the Internet Explorer web browser.

Update these regularly.

You may also want to read "How did I get infected in the first place" to learn how to better secure your computer.

Be sure to keep Windows and your Anti-virus updated.
Post #9
As this topic has been resolved, the thread will be closed.

If you need this topic reopened, please request this by sending an email to us at the following link: (Click for address)
Include your post user name and detail why you need it reopened with a valid link to your post.
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Any emails without the subject "Reopen" will be deleted without being looked at.

If this is not your thread please start a New Topic.

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