Ie Doesn't Seem To Be Working Correctly

I can connect to internet but i'm having a different home page than the one i usually use.

Is there anything wrong with this log

I removed about 200 spywares with Ad Aware and Spybot but i'm still having problems with IE, home page changing etc….


This is the log:

Logfile of HijackThis v1.99.0
Scan saved at 2:07:56 PM, on 2/10/2005
Platform: Windows 2000 SP2 (WinNT 5.00.2195)
MSIE: Internet Explorer v5.51 SP2 (5.51.4807.2300)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Symantec\pcAnywhere\awhost32.exe
C:\WINNT\system32\crypserv.exe
C:\Program Files\NavNT\defwatch.exe
C:\WINNT\System32\svchost.exe
C:\MWS\PollServer.exe
C:\MWS\sutmsced.exe
C:\MWS\MWSTick.exe
C:\Program Files\NavNT\rtvscan.exe
C:\WINNT\System32\nvsvc32.exe
C:\Program Files\IBM\Power Management Utility\Engine\paserver.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\System32\mspmspsv.exe
C:\MWS\MWSEtherpkt.exe
C:\MWS\MWSejcap.exe
C:\WINNT\System32\MsgSys.EXE
C:\WINNT\Explorer.EXE
C:\WINNT\System32\wsxsvc\wsxsvc.exe
C:\WINNT\System32\vmss\vmss.exe
C:\WINNT\System32\ap9h4qmo.exe
C:\Program Files\AdTools Service\AdTools.exe
C:\WINNT\newpop63.exe
C:\Program Files\AdTools Service\AdToolsKeep.exe
C:\WINNT\System32\navupdaterx.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/
O2 - BHO: (no name) - {00000010-6F7D-442C-93E3-4A4827C2E4C8} - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O4 - HKLM\..\Run: [uvwpgj] C:\WINNT\uvwpgj.exe
O4 - HKLM\..\Run: [Dvx] C:\WINNT\System32\wsxsvc\wsxsvc.exe
O4 - HKLM\..\Run: [vmss] C:\WINNT\System32\vmss\vmss.exe
O4 - HKLM\..\Run: [Windows Media Player 3.6b] wmpa36b.exe
O4 - HKLM\..\Run: [ap9h4qmo] C:\WINNT\System32\ap9h4qmo.exe
O4 - HKLM\..\Run: [AdTools Service] C:\Program Files\AdTools Service\AdTools.exe
O4 - HKLM\..\Run: [NAV Auto Updates] navupdaterx.exe
O4 - HKLM\..\Run: [popuppers] C:\WINNT\newpop63.exe
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\RunServices: [NAV Auto Updates] navupdaterx.exe
O4 - HKLM\..\RunServices: [Windows Media Player 3.6b] wmpa36b.exe
O4 - HKCU\..\Run: [NAV Auto Updates] navupdaterx.exe
O4 - Startup: CVFTPD~A.lnk = D:\cvftpDashFormat.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O15 - Trusted Zone: *.media-motor.net
O15 - Trusted Zone: *.popuppers.com
O17 - HKLM\System\CCS\Services\Tcpip\..\{82C89AD5-AD30-44E0-9C2D-D883A5987608}: NameServer = 198.164.30.2 198.164.4.2
O23 - Service: pcAnywhere Host Service - Symantec Corporation - C:\Program Files\Symantec\pcAnywhere\awhost32.exe
O23 - Service: Crypkey License - Unknown - crypserv.exe (file missing)
O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\NavNT\defwatch.exe
O23 - Service: Logical Disk Manager Administrative Service - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: MWSarcpkt - Unknown - C:\MWS\MWSEtherpkt.exe
O23 - Service: MWSejcap - Unknown - C:\MWS\MWSejcap.exe
O23 - Service: MWSpollserver - Unknown - C:\MWS\PollServer.exe
O23 - Service: MWSsched - Unknown - C:\MWS\sutmsced.exe
O23 - Service: MWSTick - Unknown - C:\MWS\MWSTick.exe
O23 - Service: Norton AntiVirus Client - Symantec Corporation - C:\Program Files\NavNT\rtvscan.exe
O23 - Service: NVIDIA Driver Helper Service - NVIDIA Corporation - C:\WINNT\System32\nvsvc32.exe
O23 - Service: PowerAlert UPS Engine - Unknown - C:\Program Files\IBM\Power Management Utility\Engine\paserver.exe
O23 - Service: ZESOFT - Unknown - C:\WINNT\zeta.exe

I have to mention that the computer is also use as a cash register server so there's at least one program that'll probably show this.

Thanks for your time.

Hello AlphaBluesMan , Welcome to the TC.

This is what I suggest you do.

Download CWShredder from my signature below. Unzip it on the desktop.
Open CWShredder and with ALL other windows closed, click fix.


Go here and run at least one of the online scans, allow them to delete whatever they find:

TrendMicro HouseCall
eTrust AntiVirus Web Scanner
Panda ActiveScan
Note any thing that can't be fixed
Reboot when done.

Next:

Even if you've already run these, make SURE they're up-to-date and run per instructions.

Make sure you have the up-to-date versions of Spybot V 1.3 and Ad-aware SE Build 1.05 . All are free and available below.

Download Spybot, install and update. Then download Ad-aware, install, and update.

Spybot:

Install the program and launch it.

Go to Start > Programs >Spybot > Search & Destroy and choose Spybot S&D

Close ALL windows except Spybot S&D
Click the button to "Search for Updates" and download and install the Updates.
Next click the button "Check for Problems"
When Spybot is complete, it will be showing "RED" (RED) entries "BLACK" entries and "GREEN" (GREEN) entries in the window
Put a check mark beside the RED (RED) entries ONLY.
Choose "Fix Selected Problems" and allow Spybot to fix the RED (RED) entries.



Scanning With Ad-Aware SE :

1. Download and Install Ad-Aware SE, keeping the default options. However, some of the settings will need to be changed before your first scan

2.Close ALL windows except Ad-Aware SE

3. Click on the‘world’ icon at the top right of the Ad-Aware SE window and let AdAware SE update the reference list for the adware and malware.

4. Once the update is finished click on the ‘Gear’ icon (second from the left at the top of the window) to access the preferences/settings window

1) In the ‘General’ window make sure the following are selected in green:
*Automatically save log-file
*Automatically quarantine objects prior to removal
*Safe Mode (always request confirmation)

Under Definitions:
*Prompt to udate outdated definitions - set the number of days


2) Click on the ‘Scanning’ button on the left and select in green :

Under Driver, Folders & Files:
*Scan Within Archives

Under Select drives & folders to scan -
*choose all hard drives

Under Memory & Registry: all green
*Scan Active Processes
*Scan Registry
*Deep Scan Registry
*Scan my IE favorites for banned URL’s
*Scan my Hosts file


3) Click on the ‘Advanced’ button on the left and select in green:

Under Shell Integration:
*Move deleted files to recycle bin

Under Logfile Detail Level: (all green)
*include addtional object information
*DESELECT - include negligible objects information
*include environment information

Under Alternate Data Streams:
*Don't log streams smaller than 0 bytes
*Don't log ADS with the following names: CA_INOCULATEIT


4) Click the ‘Tweak’ button and select in green:

Under the ‘Scanning Engine’:
*Unload recognized processes during scanning
*Scan registry for all users instead of current user only


Under the ‘Cleaning Engine’:
*Let Windows remove files in use at next reboot


Under the Log Files:
*Include basic Ad-aware SE settings in logfile
*Include additional Ad-aware SE settings in logfile
*Please do not check or make green: Include Module list in logfile


5. Click on ‘Proceed’ to save the settings.

6. Click ‘Start’

*Choose:'Perform Full System Scan'
*DESELECT "Search for negligible risk entries", as negligible risk entries (MRU's) are not considered to be a threat.

7. Click ‘Next’ and Ad-Aware SE will scan your hard drive(s) with the options you have selected and clean automatically.

8. If Ad-Aware SE finds bad entries, you will receive a list of what it found in the window

9. Save the log file when it asks and then click ‘finish’

10. REBOOT to complete the removal of what Ad-Aware SE found



"copy/paste" a new log file into this thread.
Also please describe how your computer behaves at the moment.

I know that i should have SP4 with Win 2000 but in order to do it i need to have IE working properly.

I'm always having changing home page and it's difficult to have a normal page.

Is there anything wrong with this log:
Logfile of HijackThis v1.99.0
Scan saved at 2:07:56 PM, on 2/10/2005
Platform: Windows 2000 SP2 (WinNT 5.00.2195)
MSIE: Internet Explorer v5.51 SP2 (5.51.4807.2300)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Symantec\pcAnywhere\awhost32.exe
C:\WINNT\system32\crypserv.exe
C:\Program Files\NavNT\defwatch.exe
C:\WINNT\System32\svchost.exe
C:\MWS\PollServer.exe
C:\MWS\sutmsced.exe
C:\MWS\MWSTick.exe
C:\Program Files\NavNT\rtvscan.exe
C:\WINNT\System32\nvsvc32.exe
C:\Program Files\IBM\Power Management Utility\Engine\paserver.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\System32\mspmspsv.exe
C:\MWS\MWSEtherpkt.exe
C:\MWS\MWSejcap.exe
C:\WINNT\System32\MsgSys.EXE
C:\WINNT\Explorer.EXE
C:\WINNT\System32\wsxsvc\wsxsvc.exe
C:\WINNT\System32\vmss\vmss.exe
C:\WINNT\System32\ap9h4qmo.exe
C:\Program Files\AdTools Service\AdTools.exe
C:\WINNT\newpop63.exe
C:\Program Files\AdTools Service\AdToolsKeep.exe
C:\WINNT\System32\navupdaterx.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/
O2 - BHO: (no name) - {00000010-6F7D-442C-93E3-4A4827C2E4C8} - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O4 - HKLM\..\Run: [uvwpgj] C:\WINNT\uvwpgj.exe
O4 - HKLM\..\Run: [Dvx] C:\WINNT\System32\wsxsvc\wsxsvc.exe
O4 - HKLM\..\Run: [vmss] C:\WINNT\System32\vmss\vmss.exe
O4 - HKLM\..\Run: [Windows Media Player 3.6b] wmpa36b.exe
O4 - HKLM\..\Run: [ap9h4qmo] C:\WINNT\System32\ap9h4qmo.exe
O4 - HKLM\..\Run: [AdTools Service] C:\Program Files\AdTools Service\AdTools.exe
O4 - HKLM\..\Run: [NAV Auto Updates] navupdaterx.exe
O4 - HKLM\..\Run: [popuppers] C:\WINNT\newpop63.exe
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\RunServices: [NAV Auto Updates] navupdaterx.exe
O4 - HKLM\..\RunServices: [Windows Media Player 3.6b] wmpa36b.exe
O4 - HKCU\..\Run: [NAV Auto Updates] navupdaterx.exe
O4 - Startup: CVFTPD~A.lnk = D:\cvftpDashFormat.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O15 - Trusted Zone: *.media-motor.net
O15 - Trusted Zone: *.popuppers.com
O17 - HKLM\System\CCS\Services\Tcpip\..\{82C89AD5-AD30-44E0-9C2D-D883A5987608}: NameServer = 198.164.30.2 198.164.4.2
O23 - Service: pcAnywhere Host Service - Symantec Corporation - C:\Program Files\Symantec\pcAnywhere\awhost32.exe
O23 - Service: Crypkey License - Unknown - crypserv.exe (file missing)
O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\NavNT\defwatch.exe
O23 - Service: Logical Disk Manager Administrative Service - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: MWSarcpkt - Unknown - C:\MWS\MWSEtherpkt.exe
O23 - Service: MWSejcap - Unknown - C:\MWS\MWSejcap.exe
O23 - Service: MWSpollserver - Unknown - C:\MWS\PollServer.exe
O23 - Service: MWSsched - Unknown - C:\MWS\sutmsced.exe
O23 - Service: MWSTick - Unknown - C:\MWS\MWSTick.exe
O23 - Service: Norton AntiVirus Client - Symantec Corporation - C:\Program Files\NavNT\rtvscan.exe
O23 - Service: NVIDIA Driver Helper Service - NVIDIA Corporation - C:\WINNT\System32\nvsvc32.exe
O23 - Service: PowerAlert UPS Engine - Unknown - C:\Program Files\IBM\Power Management Utility\Engine\paserver.exe
O23 - Service: ZESOFT - Unknown - C:\WINNT\zeta.exe