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Ie And Other Problems

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Post #1
Hi
Having problems with IE (cant reset the default home page) and other settings on PC (control panel wont display)
I have run spybot S&D and adaware
and read that I should also run hijack this
Would appreciate any help .

Thanks

Log follows
Logfile of HijackThis v1.98.2
Scan saved at 9:44:46 AM, on 10/24/2004
Platform: Windows XP SP2, v.2096 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2096)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\wintime.exe
C:\windows\system32\cmss.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\MSN\MSNCoreFiles\msn6.exe
C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
C:\DOCUME~1\USER1\LOCALS~1\Temp\Temporary Directory 1 for hijackthis.zip\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://213.159.117.134/index.php
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://213.159.117.134/index.php
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://213.159.117.134/index.php
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://213.159.117.134/index.php
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,SearchURL = http://www.find-online.net/sp.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = http://213.159.117.134/index.php
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = http://213.159.117.134/index.php
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by TEL.PACIFIC Pty Ltd
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\system32\msdxm.ocx
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE
O4 - HKLM\..\Run: [System32] C:\WINDOWS\system.exe
O4 - HKLM\..\Run: [WinTime] C:\WINDOWS\system32\wintime.exe
O4 - HKLM\..\Run: [cmssSystemProcess] c:\windows\system32\cmss.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [PinnacleDriverCheck] C:\WINDOWS\system32\PSDrvCheck.exe -CheckReg
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [xxyy] C:\WINDOWS\system32\xxyy\abjcdijo.exe
O4 - Startup: Registration-Studio 8.lnk = C:\Program Files\Pinnacle\Studio 8\Register\RegTool.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: NkbMonitor.exe.lnk = C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: www.hotmail.com
O17 - HKLM\System\CCS\Services\Tcpip\..\{48B066DF-DCFE-491F-B9F8-66F42CA4601C}: NameServer = 203.12.160.35 203.12.160.36
O21 - SSODL: System - {37ECCB35-7532-46CD-888D-22468D1929F1} - C:\WINDOWS\system32\system32.dll
Post #2
hi lukelee

You are running hijackthis from a temporary directory which is not a good idea as backups may be lost on reboot.

Open 'My Computer', then double-click to open C:\ (or the drive letter that your Windows is installed)
In the menu bar, click File–>New–>Folder.
That will create a folder named New Folder, which you can rename to "HJT" or "HijackThis". Now you have C:\HJT\ or C:\HijackThis\ folder. Put your HijackThis.exe there.

Then do an online virus scan here

Then download CWShredder from here, run it and let it fix what it finds.

Run hijackthis again and make sure all browsers and windows are closed, including this one. Put a check against the following and click 'fix checked'

please note that some entries may be missing after running CWShredder and the scan

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://213.159.117.134/index.php

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://213.159.117.134/index.php

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://213.159.117.134/index.php

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://213.159.117.134/index.php

R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,SearchURL = http://www.find-online.net/sp.html

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = http://213.159.117.134/index.php
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = http://213.159.117.134/index.php

O4 - HKLM\..\Run: [System32] C:\WINDOWS\system.exe
O4 - HKLM\..\Run: [WinTime] C:\WINDOWS\system32\wintime.exe
O4 - HKLM\..\Run: [cmssSystemProcess] c:\windows\system32\cmss.exe
O4 - HKCU\..\Run: [xxyy] C:\WINDOWS\system32\xxyy\abjcdijo.exe

O21 - SSODL: System - {37ECCB35-7532-46CD-888D-22468D1929F1} - C:\WINDOWS\system32\system32.dll

Then reboot into safe mode, you may have to enable hidden files and folders and delete the following files

C:\WINDOWS\system.exe
C:\WINDOWS\system32\wintime.exe
c:\windows\system32\cmss.exe
C:\WINDOWS\system32\xxyy\abjcdijo.exe

Reboot and post a fresh hijack log please
Post #3
Hi Nellie2
Thanks for helping me out.
Have done as you suggested. Revised log as follows
Is that all that's required ?


Logfile of HijackThis v1.98.2
Scan saved at 2:41:40 AM, on 10/26/2004
Platform: Windows XP SP2, v.2096 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2096)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
C:\WINDOWS\system32\igfxtray.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
C:\WINDOWS\system32\wuauclt.exe
C:\DOCUME~1\USER1\LOCALS~1\Temp\Temporary Directory 2 for hijackthis.zip\HijackThis.exe
C:\DOCUME~1\USER1\LOCALS~1\Temp\Temporary Directory 3 for hijackthis.zip\HijackThis.exe
C:\Program Files\Messenger\msmsgs.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.hotmail.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by TEL.PACIFIC Pty Ltd
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\system32\msdxm.ocx
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE
O4 - HKLM\..\Run: [System32] C:\WINDOWS\system.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [PinnacleDriverCheck] C:\WINDOWS\system32\PSDrvCheck.exe -CheckReg
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: Registration-Studio 8.lnk = C:\Program Files\Pinnacle\Studio 8\Register\RegTool.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: NkbMonitor.exe.lnk = C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: www.hotmail.com
Post #4
Hi lukelee

You now have two versions of hijackthis. :blink: You are running it from inside the zip file, extract it into a permanent folder which you can create as described in my first post.

Can you boot into safe mode and then bring up task manager Ctrl-Alt-Del. End this process if it is running

system.exe <– please note, system.exe NOT System

Then run hijackthis again and fix the following in the same way that you did before

O4 - HKLM\..\Run: [System32] C:\WINDOWS\system.exe

Then find and delete this file

C:\WINDOWS\system.exe

Reboot and post a fresh hijack log for review
Post #5
Hi
I did as you suggested. However, I couldnt find c:\windows\system.exe
Also system.exe wasnt running in the task manager.

The new log is as follows
Logfile of HijackThis v1.98.2
Scan saved at 8:20:25 PM, on 10/27/2004
Platform: Windows XP SP2, v.2096 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2096)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\HijackThis\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.hotmail.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by TEL.PACIFIC Pty Ltd
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\system32\msdxm.ocx
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [PinnacleDriverCheck] C:\WINDOWS\system32\PSDrvCheck.exe -CheckReg
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: Registration-Studio 8.lnk = C:\Program Files\Pinnacle\Studio 8\Register\RegTool.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: NkbMonitor.exe.lnk = C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: www.hotmail.com

Thanks
Post #6
Hi lukelee

Sorry it has been a couple of days, I've not been well, but all better now! ;) Your log looks fine…. happy surfing! :thumbup:

Here are some suggestions to reduce the potential for spyware infection in the future. I strongly recommend installing the following :

Spyware Blaster - It will prevent most spyware from ever being installed.
Spyware Guard - It offers realtime protection from spyware installation attempts.
IE-Spyad - IE-Spyad places over 4000 web sites and domains in the IE Restricted list which will severely impair attempts to infect your system. It basically prevents any downloads (cookies etc) from the sites listed, although you will still be able to connect to the sites.
I also recommend reading this article written by Tony Klein How did I get infected in the first place
Post #8
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