This is a read-only archive. No new posts or registrations. Privacy Page
Spyware / Malware / Virus Removal

Please Help Me.. I'm Hijacked...

7 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

Looking for the outcome? Ask AI

Hello Again skorpio,

Your log looks very clean, there is no evidence of Malware or Viruses.

The only one I am concerned about is this entry, it looks like it is taking you to a school website. If you know this site than your ok, if not, run HJT and fix it.

* O16 - DPF: {064C7756-A20D-4F7C-85AA-D5F41F32CC58} (Dialer Class) - http://www.gcc2u.com/client/upgrade/GCC2U-v616.cab

Here is a list of programs and tutorials that you should run to help keep your system clean.. You can use the links at the bottom of my post to download and install some of these fine programs.

So lets get going,

Clean out all Temp Files

This process will clean out your TEMP FILES and your TEMPORAY INTERNET FILES Please do both steps:

* This procedure should be run from SAFEMODE for better results.

*Instructions here….

To enter SAFEMODE

* Go to START/ SHUT OF YOUR COMPUTER/ RESTART

* As the computer starts to boot-up, Tap the F8 KEY
somewhat rapidly, this will bring up a menu.

* Use the UP AND DOWN ARROW KEYS to scroll
up to SAFEMODE

* Then press the ENTER KEY ON YOUR KEYBOARD

Then once in SAFEMODE ,

* click on START/ RUN , and type %temp% and press the ok button.

This should open up the temp directory that your machine uses. Please delete all files that are found there.
If you get an error when deleting a file, skip that file and delete all the others.

* Do this same process for %windir%\temp.


NOW RE-BOOT NORMALLY


DELETE TEMPORARY INTERNET FILES

* Now I want you to open up INTERNET EXPLORER
* Click on the TOOLS MENU
* Then INTERNET OPTIONS
* At the GENERAL TAB, (which should be the first tab you are currently on),
* click on the DELETE FILES BUTTON and put a checkmark in DELETE ALL OFFLINE CONTENT.
* Then press the OK BUTTON . This may take quite a while, so do not be alarmed with how long it takes.
When it is done, your Temporary Internet Files will now be deleted.

Disable System Restore

Reset and Re-enable your System Restore to remove infected files that have been backed up by Windows. The files in System Restore are protected to prevent any programs changing those files. This is the only way to clean these files: (You will lose all previous restore points which are likely to be infected)

Turn off System Restore.

On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

Reboot.

Turn ON System Restore.

On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check *Turn off System Restore*.
Click Apply, and then click OK.

Now download and run SPYBOT SEARCH AND DESTROY 1.3


* Install Spybot Search and Destroy 1.3

* If you have the older version 1.2, remove it via ADD-REMOVE PROGRAMS.

Go to START/ CONTROL PANEL/ PERFORMANCE AND MAINTAINENCE/ ADD-REMOVE
PROGRAMS
scroll to that program and click on REMOVE.

* During Installation, just follow all the defaults.

* Go to MODE and click on ADVANCED MODE.

* Then to SETTINGS / IGNORE PRODUCTS and put a checkmark in DSO EXPLOITS.

* Then to SETTINGS / FILE SETS and take the checkmark out of USAGE TRACKS.

* Then to TOOLS/ HOSTS FILE and then on the top click
on ADD SPYBOT S&D HOSTS FILES.

* Then check for UPDATES.

* Then to Immunize. then up at the top by the GREEN SIGN, click on IMMUNIZE.

* Then go to the top to SPYBOT and run a FULL SYSTEM SCAN.

* Then to FIX PROBLEMS and fix all it finds.


Then RE-BOOT your computer.

Download and run AD-AWARE SE PERSONAL

AD-AWARE SE PERSONAL 1.05

If you have an older version of AD-AWARE You can remove via
the ADD-REMOVE PROGRAMS IN THE CONTROL PANEL

* During installation, follow all the defaults.

* Start the program and CHECK FOR UPDATES

* Take the checkmark out of SEARCH FOR NEGLIGIBLE RISK FILES

* Choose PERFORM FULL SYSTEM SCAN

* Run the scan

* When it is done, RIGHT CLICK ONE ONE OF THE ENTRIES/ SELECT ALL/ NEXT
and let it remove all that if finds.

You can also install both SPYWARE BLASTER AND SPYWARE GUARD. These 2 programs don't scan your system but sit in the background keeping the bad guys out.. Just make sure to update the programs on a regular basis.

Make sure that your anti virus software is up to date and run the scan and online scans for that matter on a regular basis.

You have SP1 installed, go to START/ ALL PROGRAMS/ WINDOWS UPDATE and download all the critical updates for your system. This will include Service Pack 2 (SP2) Install Critical Updates only, do not install any driver files.

Here is a nifty little program that you can run to keep your system clean of all built up garbage. Whn you instlall it, keep all the default settings and see how much crapola gets taken out.
http://www.ccleaner.com/

You also may want to think about surfing with the FIREFOX browser, it's a liitle more secure than IE.

Good luck skorpio, and thanks for using Tom Coyote.


Ken545
Hello Ken, THANKS A LOT FOR ALL THE HELP…. IT WAS REALLY A PLEASURE TO WORK WITH U… i WILL DEFINITELY TRY TO KEEP MY SYSTEM CLEAN ALWAYS…. THANKS Skorpio
As this problem has been resolved the topic will be closed. If you need this topic reopened, please request this by sending an email to us at the following link
(Click for address)

The subject of the email must be
"Reopen". Include your post username and details about why you need it reopened, with a valid link to your post.

Ask AI

AI can make mistakes. Check the cited posts. Archived advice can be out-of-date

Don't include personal information. Questions and selected public posts go to OpenAI. About Ask AI