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About:blank Problems W Hijack Log

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Post #1
I have been having problems with about:blank hijack and many unwanted pop-ups, I have run spybot and ad aware SE & CWShredder with all updates many times. It appears I may have fixed the about:blank problem as it has been two days since my browser was hijacked back to about:blank. I just downloaded hijack this and was hoping for assistance on what else needs to be removed. I also have two folders in my C:\Programs folder which look suspicious to me - Windows ControlAd and TopConverting they both seem to have appeared right at the time I began having the hijack problems. Any assistance is much appreciated. Here is my Hijack This log.

Logfile of HijackThis v1.99.0
Scan saved at 12:57:57 PM, on 12/24/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\NORTON~1\navapw32.exe
C:\Program Files\Infogrames\Atari Anniversary Edition\Volume 2\Atari icon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\QUICKENW\QWDLLS.EXE
C:\Program Files\Microsoft Office\Office\OSA.EXE
C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
C:\Program Files\AT&T\WnClient\Programs\WNConnect.exe
C:\PROGRA~1\AT&T\WNCLIENT\PROGRAMS\WNCSMS~1.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Hijack This\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://my.att.net/cgi-bin/mywn/0.742174607…191103686523765
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [Atari Launcher 2] C:\Program Files\Infogrames\Atari Anniversary Edition\Volume 2\Atari icon.exe
O4 - HKLM\..\Run: [AtariBanner] "C:\Program Files\Infogrames\Atari Anniversary Edition\Volume 2\Banner.exe" /0
O4 - HKLM\..\Run: [xtnxzmapzcu] C:\WINDOWS\System32\ndllzxy.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE
O4 - Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
O4 - Startup: PowerReg Scheduler.exe
O4 - Startup: Event Reminder.lnk = C:\pmw\PMREMIND.EXE
O4 - Global Startup: Quicken Startup.lnk = C:\Program Files\QUICKENW\QWDLLS.EXE
O4 - Global Startup: Billminder.lnk = C:\Program Files\QUICKENW\BILLMIND.EXE
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O14 - IERESET.INF: START_PAGE_URL=http://www.att.net
O15 - Trusted Zone: *.awmdabest.com
O15 - Trusted Zone: *.awmdabest.com (HKLM)
O15 - Trusted IP range: 206.161.125.149
O15 - Trusted IP range: (HKLM)
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co…b?1093116842343
O17 - HKLM\System\CCS\Services\Tcpip\..\{6CC3A9BD-394C-4BE1-AA0F-30B55F6E60D9}: NameServer = 12.102.240.1 204.127.160.3
O23 - Service: Norton AntiVirus Auto Protect Service - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: ScriptBlocking Service - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
Post #2
Make sure that you have no browser windows open as this could prevent the fix from working properly. Open HijackThis, scan and when complete, remove the following entries by checking the box to the left and clicking 'fixed checked':

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = about:blank
R3 - Default URLSearchHook is missing
O4 - HKLM\..\Run: [xtnxzmapzcu] C:\WINDOWS\System32\ndllzxy.exe
O15 - Trusted Zone: *.awmdabest.com
O15 - Trusted Zone: *.awmdabest.com (HKLM)
O15 - Trusted IP range: 206.161.125.149
O15 - Trusted IP range: (HKLM)

Click here, for instructions on how to enable hidden files and folders to be visible. After enabling, reboot into safe mode by tapping F8 after the BIOS has loaded, find and delete the following:

C:\WINDOWS\System32\ndllzxy.exe

Reboot when done, rescan with HJT and post a new log here.
Post #3
Thanks, I did what you said, althought the both the ndllzxy.exe reference was not noted in the registry or the C:\Windows\System32 folder when I looked for them this time.

I also changed virus scan engine to McAfee from Norton since last post. (New subscription service). I deleted the Windows ControlAd and Top Converting folders. Should I also delete all temp files and folders not deleted by Xp Disk Cleanup? There is a lot of junk there. Here is my latest log. Thanks again!

Logfile of HijackThis v1.99.0
Scan saved at 11:53:57 PM, on 12/26/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Infogrames\Atari Anniversary Edition\Volume 2\Atari icon.exe
C:\Program Files\McAfee\McAfee Shared Components\Guardian\CMGrdian.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\QUICKENW\QWDLLS.EXE
C:\Program Files\Microsoft Office\Office\OSA.EXE
C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
C:\WINDOWS\system32\ntvdm.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Hijack This\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://my.att.net/cgi-bin/mywn
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: McAfee VirusScan - {ACB1E670-3217-45C4-A021-6B829A8A27CB} - C:\Program Files\McAfee\McAfee VirusScan\VSCShellExtension.dll
O4 - HKLM\..\Run: [Atari Launcher 2] C:\Program Files\Infogrames\Atari Anniversary Edition\Volume 2\Atari icon.exe
O4 - HKLM\..\Run: [AtariBanner] "C:\Program Files\Infogrames\Atari Anniversary Edition\Volume 2\Banner.exe" /0
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [McAfee Guardian] "C:\Program Files\McAfee\McAfee Shared Components\Guardian\CMGrdian.exe" /SU
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE
O4 - Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
O4 - Startup: PowerReg Scheduler.exe
O4 - Startup: Event Reminder.lnk = C:\pmw\PMREMIND.EXE
O4 - Global Startup: Quicken Startup.lnk = C:\Program Files\QUICKENW\QWDLLS.EXE
O4 - Global Startup: Billminder.lnk = C:\Program Files\QUICKENW\BILLMIND.EXE
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O14 - IERESET.INF: START_PAGE_URL=http://www.att.net
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co…b?1093116842343
O23 - Service: AVSync Manager - Network Associates, Inc. - C:\Program Files\McAfee\McAfee VirusScan\Avsynmgr.exe
O23 - Service: McShield - Unknown - C:\Program Files\Common Files\Network Associates\McShield\Mcshield.exe
O23 - Service: SymWMI Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
Post #4
That's a clean log - well done. Click here to download System Security Suite. Extract it from the zip file into a folder and doubleclick on sss.exe. Check the boxes under the 'Items to Clear' tab and click 'Clear Selected Items'. You will be prompted to reboot, do so. Repeat for all log-in accounts on your computer.

Let me know how it's running now.
Post #5
Everything is running great! I downloaded the Suite and will use it to clean up my system. Thanks for your assistance. This log can be closed now.
Post #6
You're welcome - glad to help :D

To help keep you clean follow the recommendations in Tony's article here:

So how did I get infected in the first place?



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