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I Need Some Help, Again


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#1 merle23jan

merle23jan

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Posted 30 December 2003 - 09:56 AM

hi i have got some really good advice from here with my hijackthis problems, thank you for that. unfortunately i'm going to disturb you again, this time with a bit different problem (at least i think it's different) last time i opened my computer i found a strange new file on my desktop called hs_err_pid2920, i asked others using the computer do they know anything about it, did they by any chance save that or at least did they notice anything strange, no-one seems to have done or seen anything, which means that this file just appeared and saved itself on the desktop or someone is not telling me everything. either way i don't know what to do with it; seems to me like its some kind of warning or report or something, but it doesn't really tell me much (unfortunately) i thought that if i post it up here someone might be able to help me and tell me what to do, even if it's just to ignore it (i am kind of hoping for that reply really). i hope you can help me and thank you here's the file: An unexpected exception has been detected in native code outside the VM. Unexpected Signal : EXCEPTION_ACCESS_VIOLATION (0xc0000005) occurred at PC=0x5DCE000 Function=Java_java_awt_Event_initIDs+0x741 Library=C:\Program Files\Java\j2re1.4.2_03\bin\awt.dll Current Java thread: at sun.awt.windows.WComponentPeer.setFont(Native Method) - locked <0x1c023650> (a sun.awt.windows.WEmbeddedFramePeer) at sun.awt.windows.WWindowPeer.initialize(Unknown Source) at sun.awt.windows.WFramePeer.initialize(Unknown Source) at sun.awt.windows.WComponentPeer.<init>(Unknown Source) at sun.awt.windows.WCanvasPeer.<init>(Unknown Source) at sun.awt.windows.WPanelPeer.<init>(Unknown Source) at sun.awt.windows.WWindowPeer.<init>(Unknown Source) at sun.awt.windows.WFramePeer.<init>(Unknown Source) at sun.awt.windows.WEmbeddedFramePeer.<init>(Unknown Source) at sun.awt.windows.WToolkit.createEmbeddedFrame(Unknown Source) at sun.awt.windows.WEmbeddedFrame.<init>(Unknown Source) at sun.awt.windows.WEmbeddedFrame.<init>(Unknown Source) at sun.plugin.viewer.frame.IExplorerEmbeddedFrame.<init>(Unknown Source) at sun.plugin.viewer.IExplorerPluginObject.createFrame(Unknown Source) Dynamic libraries: 0x00400000 - 0x00419000 C:\Program Files\Internet Explorer\iexplore.exe 0x77F50000 - 0x77FF7000 C:\WINDOWS\System32\ntdll.dll 0x77E60000 - 0x77F46000 C:\WINDOWS\system32\kernel32.dll 0x77C10000 - 0x77C63000 C:\WINDOWS\system32\msvcrt.dll 0x77D40000 - 0x77DCC000 C:\WINDOWS\system32\USER32.dll 0x77C70000 - 0x77CB0000 C:\WINDOWS\system32\GDI32.dll 0x77DD0000 - 0x77E5D000 C:\WINDOWS\system32\ADVAPI32.dll 0x78000000 - 0x78086000 C:\WINDOWS\system32\RPCRT4.dll 0x70A70000 - 0x70AD5000 C:\WINDOWS\system32\SHLWAPI.dll 0x71700000 - 0x71849000 C:\WINDOWS\System32\SHDOCVW.dll 0x71950000 - 0x71A34000 C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.10.0_x-ww_f7fb5805\comctl32.dll 0x773D0000 - 0x77BC2000 C:\WINDOWS\system32\SHELL32.dll 0x77340000 - 0x773CB000 C:\WINDOWS\system32\comctl32.dll 0x771B0000 - 0x772D1000 C:\WINDOWS\system32\ole32.dll 0x12240000 - 0x12248000 C:\WINDOWS\System32\hcwhook.DLL 0x75F80000 - 0x7607C000 C:\WINDOWS\System32\BROWSEUI.dll 0x72430000 - 0x72442000 C:\WINDOWS\System32\browselc.dll 0x75F40000 - 0x75F5F000 C:\WINDOWS\system32\appHelp.dll 0x76FD0000 - 0x77048000 C:\WINDOWS\System32\CLBCATQ.DLL 0x77120000 - 0x771AB000 C:\WINDOWS\system32\OLEAUT32.dll 0x77050000 - 0x77115000 C:\WINDOWS\System32\COMRes.dll 0x77C00000 - 0x77C07000 C:\WINDOWS\system32\VERSION.dll 0x5AD70000 - 0x5ADA4000 C:\WINDOWS\System32\UxTheme.dll 0x76200000 - 0x76298000 C:\WINDOWS\system32\WININET.dll 0x762C0000 - 0x76348000 C:\WINDOWS\system32\CRYPT32.dll 0x762A0000 - 0x762AF000 C:\WINDOWS\system32\MSASN1.dll 0x76F90000 - 0x76FA0000 C:\WINDOWS\System32\Secur32.dll 0x76620000 - 0x7666E000 C:\WINDOWS\System32\cscui.dll 0x76600000 - 0x7661B000 C:\WINDOWS\System32\CSCDLL.dll 0x76670000 - 0x76757000 C:\WINDOWS\System32\SETUPAPI.dll 0x10000000 - 0x10008000 C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx 0x75E90000 - 0x75F37000 C:\WINDOWS\System32\SXS.DLL 0x01320000 - 0x01521000 C:\WINDOWS\System32\msi.dll 0x01540000 - 0x01564000 C:\Program Files\Microsoft Money\System\mnyviewer.dll 0x763B0000 - 0x763F5000 C:\WINDOWS\system32\comdlg32.dll 0x1A400000 - 0x1A47A000 C:\WINDOWS\system32\urlmon.dll 0x01650000 - 0x016D8000 C:\WINDOWS\System32\shdoclc.dll 0x74770000 - 0x747FF000 C:\WINDOWS\System32\mlang.dll 0x71AD0000 - 0x71AD8000 C:\WINDOWS\System32\wsock32.dll 0x71AB0000 - 0x71AC5000 C:\WINDOWS\System32\WS2_32.dll 0x71AA0000 - 0x71AA8000 C:\WINDOWS\System32\WS2HELP.dll 0x71A50000 - 0x71A8B000 C:\WINDOWS\system32\mswsock.dll 0x71A90000 - 0x71A98000 C:\WINDOWS\System32\wshtcpip.dll 0x76EE0000 - 0x76F17000 C:\WINDOWS\System32\RASAPI32.DLL 0x76E90000 - 0x76EA1000 C:\WINDOWS\System32\rasman.dll 0x71C20000 - 0x71C6E000 C:\WINDOWS\System32\NETAPI32.dll 0x76EB0000 - 0x76EDB000 C:\WINDOWS\System32\TAPI32.dll 0x76E80000 - 0x76E8D000 C:\WINDOWS\System32\rtutils.dll 0x76B40000 - 0x76B6C000 C:\WINDOWS\System32\WINMM.dll 0x722B0000 - 0x722B5000 C:\WINDOWS\System32\sensapi.dll 0x75A70000 - 0x75B15000 C:\WINDOWS\system32\USERENV.dll 0x0FFD0000 - 0x0FFF3000 C:\WINDOWS\System32\rsaenh.dll 0x76F20000 - 0x76F45000 C:\WINDOWS\System32\DNSAPI.dll 0x76D60000 - 0x76D77000 C:\WINDOWS\System32\iphlpapi.dll 0x76FB0000 - 0x76FB7000 C:\WINDOWS\System32\winrnr.dll 0x76F60000 - 0x76F8C000 C:\WINDOWS\system32\WLDAP32.dll 0x76FC0000 - 0x76FC5000 C:\WINDOWS\System32\rasadhlp.dll 0x63580000 - 0x63831000 C:\WINDOWS\System32\mshtml.dll 0x746F0000 - 0x74716000 C:\WINDOWS\System32\msimtf.dll 0x74720000 - 0x74764000 C:\WINDOWS\System32\MSCTF.dll 0x76390000 - 0x763AC000 C:\WINDOWS\System32\IMM32.DLL 0x32520000 - 0x32532000 C:\Program Files\Microsoft Office\Office10\msohev.dll 0x6B700000 - 0x6B790000 C:\WINDOWS\System32\jscript.dll 0x746C0000 - 0x746E7000 C:\WINDOWS\System32\MSLS31.DLL 0x74CB0000 - 0x74D1F000 C:\WINDOWS\System32\mshtmled.dll 0x66E50000 - 0x66E8B000 C:\WINDOWS\System32\iepeers.dll 0x73000000 - 0x73023000 C:\WINDOWS\System32\WINSPOOL.DRV 0x1C000000 - 0x1C006000 C:\WINDOWS\HKNTDLL.dll 0x72D20000 - 0x72D29000 C:\WINDOWS\System32\wdmaud.drv 0x72D10000 - 0x72D18000 C:\WINDOWS\System32\msacm32.drv 0x77BE0000 - 0x77BF4000 C:\WINDOWS\System32\MSACM32.dll 0x77BD0000 - 0x77BD7000 C:\WINDOWS\System32\midimap.dll 0x6D440000 - 0x6D450000 C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll 0x5EDD0000 - 0x5EDEA000 C:\WINDOWS\System32\OLEPRO32.DLL 0x6D310000 - 0x6D327000 C:\Program Files\Java\j2re1.4.2_03\bin\jpiexp32.dll 0x6D380000 - 0x6D398000 C:\Program Files\Java\j2re1.4.2_03\bin\jpishare.dll 0x08000000 - 0x08138000 C:\PROGRA~1\Java\J2RE14~1.2_0\bin\client\jvm.dll 0x00920000 - 0x00927000 C:\PROGRA~1\Java\J2RE14~1.2_0\bin\hpi.dll 0x00940000 - 0x0094E000 C:\PROGRA~1\Java\J2RE14~1.2_0\bin\verify.dll 0x00950000 - 0x00969000 C:\PROGRA~1\Java\J2RE14~1.2_0\bin\java.dll 0x00980000 - 0x0098D000 C:\PROGRA~1\Java\J2RE14~1.2_0\bin\zip.dll 0x05D50000 - 0x05E5F000 C:\Program Files\Java\j2re1.4.2_03\bin\awt.dll 0x02DF0000 - 0x02E40000 C:\Program Files\Java\j2re1.4.2_03\bin\fontmanager.dll 0x73760000 - 0x737A4000 C:\WINDOWS\System32\ddraw.dll 0x73BC0000 - 0x73BC6000 C:\WINDOWS\System32\DCIMAN32.dll 0x73940000 - 0x73A07000 C:\WINDOWS\System32\D3DIM700.DLL 0x6D2F0000 - 0x6D304000 C:\Program Files\Java\j2re1.4.2_03\bin\jpicom32.dll 0x76C90000 - 0x76CB2000 C:\WINDOWS\system32\imagehlp.dll 0x6D510000 - 0x6D58D000 C:\WINDOWS\system32\DBGHELP.dll 0x76BF0000 - 0x76BFB000 C:\WINDOWS\System32\PSAPI.DLL Heap at VM Abort: Heap def new generation total 576K, used 147K [0x1c010000, 0x1c0b0000, 0x1c770000) eden space 512K, 16% used [0x1c010000, 0x1c024f00, 0x1c090000) from space 64K, 100% used [0x1c090000, 0x1c0a0000, 0x1c0a0000) to space 64K, 0% used [0x1c0a0000, 0x1c0a0000, 0x1c0b0000) tenured generation total 1408K, used 283K [0x1c770000, 0x1c8d0000, 0x22010000) the space 1408K, 20% used [0x1c770000, 0x1c7b6f00, 0x1c7b7000, 0x1c8d0000) compacting perm gen total 4096K, used 3240K [0x22010000, 0x22410000, 0x26010000) the space 4096K, 79% used [0x22010000, 0x2233a178, 0x2233a200, 0x22410000) Local Time = Sat Dec 27 00:03:09 2003 Elapsed Time = 7 # # The exception above was detected in native code outside the VM # # Java VM: Java HotSpot™ Client VM (1.4.2_03-b02 mixed mode) #

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