Posted 14 December 2004 - 03:06 PM
A few days later, I'm now sorted, I'm gonna post the resolution to my problem for reference only. i bought my PC like this so just goes to show, they are not what they seem
Issue: Windows components will NOT install
For reference purposes
System status: XP service pack 1, directx8.1, all drivers unsigned. (Service pack 2 is on the computer, however it is not active)
Since I got the computer some critical updates would not install successfully, kept on trying though.
Tried to install directx9, install failed, windows reported that it could not verify the software
Tried to update graphics card driver, again windows failed to install reporting that it failed to install unsigned software (Sys info. reports every one of my drivers is unsigned)
Went into safe mode and deleted directx 8.1 in the hope that this would enable directx9.c to install, booted up, dx9 would not install, system has no directx now
Windows update tries and fails to install service pack 2,
Manually tried to install critical updates, 3 out of 11 installed, then tried SP2 again, but no joy here.
By now I’m scratching my head, what the hell is going on!! Tried posting on a few tech sites, every piece of advice was pointing to format hard drive and re-install of windows (Nooooooooo!!!!)
I have previously tried to use the recovery disk, but this has never worked on my machine, decided to give it a go anyway. Set the restore point to the day after I bought my PC, this took about 20 minutes to complete and as it restarted, everything was looking fine until it finished booting up, the message that came up was ‘system restore has failed to restore to xx/xx/xxxx blah blah’
Ready to throw the machine out the window now, I gave directx 9.c another go at installing. Miracle upon miracles it installed. I opened up dxdiag to have a look at the details, dxdiag then went on the net and changed all my drivers from unsigned to signed (didn’t know it could that!!)
Feeling loads better now, just got to get SP2 now
As I was browsing I seen in Add/Remove programs that SP2 was sitting there quite the thing (why didn’t it install originally??) decided to remove it anyway. The screen visibly shook (or was that my frayed nerves) and a message popup says that the program was very unstable and I should reboot after uninstall.
After successful uninstall tried yet again to install SP2, guess what no joy. New message returned now. Could not locate (some strange file name here). Please ensure ‘Cryptographic Services’ is running. That totally threw me; I tried a search engine with my new strange message. Not a lot returned, mainly forum stuff based on the Microsoft knowledge base, and a lot of really technical fixes for catalogue database problems. After trawling through all this, I found one specific to me
The cryptographic service needed rebuilding, at the command prompt I keyed in del /q "%SystemRoot%\System32\Catroot2\Edb.log (wasn’t exactly this line but very similar) and hit enter. That was it, installed SP2 now. Success!!!!!!!! So my problem was down too a Windows catalogue database error (Mr Gates, if I ever saw you I’d kick your rear man!!!