Thanks so much little eagle for your help and advice.
IAU – removed as instructed. The Explorer kept crashing in Safe mode so I used search to locate and then delete IAU.exe.
System Security suite - all deleted ok.
TrendMicro House call – no results
eTrust Antivirus Web Scanner – 12 results. 11 deleted, one cannot be deleted, see below.
msiau.dll Win32.Misram.A deleted C:\WINDOWS\
stisvsq.exe Win32.Startpage.JJ deleted C:\WINDOWS\
csrss.dll Win32.Startpage.JJ deleted C:\WINDOWS\
winlogon.dll Win32.Startpage.JJ deleted C:\WINDOWS\
smssa.dll Win32.Startpage.JJ deleted C:\WINDOWS\
uvchost.dll Win32.Startpage.JJ deleted C:\WINDOWS\
taskmgr.dll Win32.Startpage.JJ deleted C:\WINDOWS\
svshost.exe Win32.Startpage.JJ deleted C:\WINDOWS\
msqdevl.exe Win32.Startpage.JJ deleted C:\WINDOWS\
lssas.exe Win32.Startpage.JJ deleted C:\WINDOWS\
mservice.exe Win32.Startpage.JJ deleted C:\WINDOWS\
A0021553.CPY Win32.Misram.A cannot delete C:\_RESTORE\TEMP\
Panda ActiveScan – no results
Since completing these tasks….
The browser and PC seem to be behaving normally, although clicking for the default home page for the browser reports the standard Page Not Found message. All other IE use & activity seem normal.
System rebooted. New HJT log as follows
Logfile of HijackThis v1.98.2
Scan saved at 23:08:32, on 25/11/2004
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\PROGRAM FILES\MCAFEE.COM\VSO\MCVSRTE.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\SYSTEM\HIDSERV.EXE
C:\PROGRAM FILES\COMPAQ\EASY ACCESS BUTTON SUPPORT\CPQEADM.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\COMPAQ\EASY ACCESS BUTTON SUPPORT\BTTNSERV.EXE
C:\COMPAQ\CPQINET\CPQINET.EXE
C:\PROGRAM FILES\COMPAQ\DIGITAL DASHBOARD\DEVGULP.EXE
C:\CPQS\BWTOOLS\SCCENTER.EXE
C:\WINDOWS\SYSTEM\HPHA1MON.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\PROGRAM FILES\COMPAQ\EASY ACCESS BUTTON SUPPORT\EAUSBKBD.EXE
C:\PROGRAM FILES\MSN APPS\UPDATER\01.02.3000.1001\EN-GB\MSNAPPAU.EXE
C:\PROGRAM FILES\MCAFEE.COM\VSO\MCVSSHLD.EXE
C:\PROGRAM FILES\MCAFEE.COM\VSO\MCVSESCN.EXE
C:\PROGRAM FILES\MCAFEE.COM\AGENT\MCAGENT.EXE
C:\WINDOWS\LOADQM.EXE
C:\PROGRAM FILES\WEBROOT\SPY SWEEPER\SPYSWEEPER.EXE
C:\PROGRAM FILES\SPYWARE DOCTOR\SPYDOCTOR.EXE
C:\VIRUS STUFF\SPYBOT\HIJACKTHIS.EXE
R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL =
http://www.google.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page =
http://www.microsoft.com/isapi/redir.dll?prd=ie&ar;=iesearch
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
http://www.microsoft.com/isapi/redir.dll?p…,5.5&ar;,msnhome
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
http://www.microsoft.com/isapi/redir.dll?p…,5.5&ar;,msnhome
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL =
http://www.microsoft.com/isapi/redir.dll?prd=ie&ar;=iesearch
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =
http://www.microsoft.com/isapi/redir.dll?prd=ie&ar;=iesearch
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = local
F1 - win.ini: run=hpfsched
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\PROGRAM FILES\MSN APPS\MSN TOOLBAR\01.02.3000.1001\EN-US\MSNTB.DLL
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\PROGRAM FILES\MSN APPS\ST\01.02.3000.1002\EN-XU\STMAIN.DLL
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\windows\downloaded program files\googletoolbar2.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHELPER.DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\PROGRAM FILES\MSN APPS\MSN TOOLBAR\01.02.3000.1001\EN-US\MSNTB.DLL
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\windows\downloaded program files\googletoolbar2.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - C:\PROGRAM FILES\MCAFEE.COM\VSO\MCVSSHL.DLL
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [PCHealth] C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [Hidserv] Hidserv.exe run
O4 - HKLM\..\Run: [CPQEASYACC] C:\Program Files\Compaq\Easy Access Button Support\cpqeadm.exe
O4 - HKLM\..\Run: [EACLEAN] C:\Program Files\Compaq\Easy Access Button Support\eaclean.exe
O4 - HKLM\..\Run: [CPQInet] c:\compaq\CPQInet\CpqInet.exe
O4 - HKLM\..\Run: [Digital Dashboard] C:\Program Files\Compaq\Digital Dashboard\DevGulp.exe
O4 - HKLM\..\Run: [Service Connection] c:\cpqs\bwtools\sccenter.exe
O4 - HKLM\..\Run: [HPHA1MON] C:\WINDOWS\SYSTEM\HPHA1MON.EXE
O4 - HKLM\..\Run: [Alogserv] C:\Program Files\McAfee\McAfee VirusScan\alogserv.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-gb\msnappau.exe"
O4 - HKLM\..\Run: [VSOCheckTask] "C:\PROGRA~1\MCAFEE.COM\VSO\MCMNHDLR.EXE" /checktask
O4 - HKLM\..\Run: [VirusScan Online] "C:\PROGRA~1\MCAFEE.COM\VSO\mcvsshld.exe"
O4 - HKLM\..\Run: [MCAgentExe] C:\PROGRA~1\MCAFEE.COM\AGENT\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\MCAFEE.COM\AGENT\MCUPDATE.EXE
O4 - HKLM\..\Run: [LoadQM] loadqm.exe
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
O4 - HKLM\..\RunServices: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
O4 - HKLM\..\RunServices: [McVsRte] C:\PROGRA~1\MCAFEE.COM\VSO\mcvsrte.exe /embedding
O4 - HKCU\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SPYSWEEPER.EXE" /0
O4 - HKCU\..\Run: [Spyware Doctor] "C:\PROGRAM FILES\SPYWARE DOCTOR\SPYDOCTOR.EXE" /Q
O4 - HKCU\..\RunServices: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SPYSWEEPER.EXE" /0
O4 - HKCU\..\RunServices: [Spyware Doctor] "C:\PROGRAM FILES\SPYWARE DOCTOR\SPYDOCTOR.EXE" /Q
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061…all/xscan53.cab
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/securityadvisor/virusinfo/webscan.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page =
http://www.microsoft.com/isapi/redir.dll?prd=ie&ar;=iesearch
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
http://www.microsoft.com/isapi/redir.dll?p…,5.5&ar;,msnhome
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
http://www.microsoft.com/isapi/redir.dll?p…,5.5&ar;,msnhome
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL =
http://www.microsoft.com/isapi/redir.dll?prd=ie&ar;=iesearch
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =
http://www.microsoft.com/isapi/redir.dll?prd=ie&ar;=iesearch
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = local
F1 - win.ini: run=hpfsched
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\PROGRAM FILES\MSN APPS\MSN TOOLBAR\01.02.3000.1001\EN-US\MSNTB.DLL
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\PROGRAM FILES\MSN APPS\ST\01.02.3000.1002\EN-XU\STMAIN.DLL
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\windows\downloaded program files\googletoolbar2.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHELPER.DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\PROGRAM FILES\MSN APPS\MSN TOOLBAR\01.02.3000.1001\EN-US\MSNTB.DLL
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\windows\downloaded program files\googletoolbar2.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - C:\PROGRAM FILES\MCAFEE.COM\VSO\MCVSSHL.DLL
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [PCHealth] C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [Hidserv] Hidserv.exe run
O4 - HKLM\..\Run: [CPQEASYACC] C:\Program Files\Compaq\Easy Access Button Support\cpqeadm.exe
O4 - HKLM\..\Run: [EACLEAN] C:\Program Files\Compaq\Easy Access Button Support\eaclean.exe
O4 - HKLM\..\Run: [CPQInet] c:\compaq\CPQInet\CpqInet.exe
O4 - HKLM\..\Run: [Digital Dashboard] C:\Program Files\Compaq\Digital Dashboard\DevGulp.exe
O4 - HKLM\..\Run: [Service Connection] c:\cpqs\bwtools\sccenter.exe
O4 - HKLM\..\Run: [HPHA1MON] C:\WINDOWS\SYSTEM\HPHA1MON.EXE
O4 - HKLM\..\Run: [Alogserv] C:\Program Files\McAfee\McAfee VirusScan\alogserv.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-gb\msnappau.exe"
O4 - HKLM\..\Run: [VSOCheckTask] "C:\PROGRA~1\MCAFEE.COM\VSO\MCMNHDLR.EXE" /checktask
O4 - HKLM\..\Run: [VirusScan Online] "C:\PROGRA~1\MCAFEE.COM\VSO\mcvsshld.exe"
O4 - HKLM\..\Run: [MCAgentExe] C:\PROGRA~1\MCAFEE.COM\AGENT\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\MCAFEE.COM\AGENT\MCUPDATE.EXE
O4 - HKLM\..\Run: [LoadQM] loadqm.exe
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
O4 - HKLM\..\RunServices: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
O4 - HKLM\..\RunServices: [McVsRte] C:\PROGRA~1\MCAFEE.COM\VSO\mcvsrte.exe /embedding
O4 - HKCU\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SPYSWEEPER.EXE" /0
O4 - HKCU\..\Run: [Spyware Doctor] "C:\PROGRAM FILES\SPYWARE DOCTOR\SPYDOCTOR.EXE" /Q
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061…all/xscan53.cab
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/securityadvisor/virusinfo/webscan.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab