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Happy Dialler/click Me Ie Icon On Desktop

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Post #1
Dear All,

I'm hoping you can help. A new dialler has appeared called "Happy" and also an icon on my desktop called "CLICK ME". I have also just received a phone bill with overseas calls to a country (Chilie) where I have never called so can only think that someone has infected my machine. I enclose the log in the hope that someone can help me.

Many thanks:

Logfile of HijackThis v1.98.2
Scan saved at 04:54:07, on 02/11/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\SONY\vaio media music server\SSSvr.exe
C:\Program Files\sony\photo server 20\appsrv\PicAppSrv.exe
C:\Program Files\Common Files\sony shared\vaio media platform\SV_Httpd.exe
C:\Program Files\Common Files\sony shared\vaio media platform\UPnPFramework.exe
C:\Program Files\Common Files\Sony Shared\vaio media platform\sv_httpd.exe
C:\Program Files\Common Files\Sony Shared\vaio media platform\UPnPFramework.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Apoint\Apoint.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\System32\ezSP_Px.exe
C:\WINDOWS\system32\ICO.EXE
C:\Program Files\Sony\Wireless Switch Setting Utility\Switcher.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Sony\HotKey Utility\HKserv.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\Apoint\Apvfb.exe
C:\Program Files\Oxigen\bin\Oxigen.exe
C:\Program Files\Sony\HotKey Utility\HKWnd.exe
C:\FlashEnc\FlashEnc.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\PowerPanel\Program\PcfMgr.exe
C:\Documents and Settings\All Users\Start Menu\Programs\Startup\WinUpdate.exe
C:\Program Files\SONY\BlueSpace\BlueSpaceNE.exe
C:\Program Files\Virgin Radio Player\VRPlayer.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\DOCUME~1\Nick\LOCALS~1\Temp\Temporary Directory 1 for hijackthis.zip\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer,SearchURL = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.virgin.net/ie/search
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.virgin.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.virgin.net
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,SearchURL = http://4-counter.com/?a=2&b=dia
R1 - HKLM\Software\Microsoft\Internet Explorer\SearchURL,SearchURL = http://4-counter.com/?a=2&b=dia
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Virgin.net
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_16_0.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_16_0.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\System32\ezSP_Px.exe
O4 - HKLM\..\Run: [Mouse Suite 98 Daemon] ICO.EXE
O4 - HKLM\..\Run: [Switcher.exe] C:\Program Files\Sony\Wireless Switch Setting Utility\Switcher.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [HKSERV.EXE] C:\Program Files\Sony\HotKey Utility\HKserv.exe
O4 - HKLM\..\Run: [OxigenClientAdmin] C:\Program Files\Oxigen\bin\Oxigen.exe
O4 - HKLM\..\Run: [FlashEnc] c:\FlashEnc\FlashEnc.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [SpyKiller] C:\Program Files\SpyKiller\spykiller.exe /startup
O4 - Startup: BlueSpace NE.lnk = C:\Program Files\SONY\BlueSpace\BlueSpaceNE.exe
O4 - Startup: Virgin Radio Player Tray Icon.lnk = C:\Program Files\Virgin Radio Player\TrayLoad.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: PowerPanel.lnk = C:\Program Files\PowerPanel\Program\PcfMgr.exe
O4 - Global Startup: WinUpdate.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &iSearch The Web - res://C:\WINDOWS\System32\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Companion\Modules\messmod2\v4\yhexbmes.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Companion\Modules\messmod2\v4\yhexbmes.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.virgin.net
O15 - Trusted Zone: *.sony-europe.com
O15 - Trusted Zone: *.sonystyle-europe.com
O15 - Trusted Zone: *.vaio-link.com
O16 - DPF: Yahoo! Chat - http://us.chat1.yimg.com/us.yimg.com/i/cha…t/c381/chat.cab
O16 - DPF: {15A7CF10-CB3E-4265-8779-9FD22619E8ED} (XPanel Class) - http://www.crestron-econtrol.com/Residential/XPanel.cab
O16 - DPF: {1C78AB3F-A857-482E-80C0-3A1E5238A565} - file://C:\install.cab
O16 - DPF: {F74959B0-1779-472E-BE6E-3023E1DBEC73} - http://www.crestron-econtrol.com/Residential/XInit.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{7B9BF295-ED3E-474B-B492-76BAC0D5D4DC}: NameServer = 194.168.4.100 194.168.8.100
Post #2
Hi Nick,

1. Click My Computer, then C:\
In the menu bar, File->New->Folder.
That will create a folder named New Folder, which you can rename to "HJT" or "HijackThis". Now you have C:\HJT\ folder. Put your HijackThis.exe there, and run it from there in the future ;)

2. Go to Control Panel - Add/Remove Programs and uninstall SpyKiller. (It's a bad program, see this page: http://www.spywarewarrior.com/rogue_anti-spyware.htm )

3. Now check these in HijackThis:

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer,SearchURL = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,SearchURL = http://4-counter.com/?a=2&b;=dia
R1 - HKLM\Software\Microsoft\Internet Explorer\SearchURL,SearchURL = http://4-counter.com/?a=2&b;=dia

O4 - HKCU\..\Run: [SpyKiller] C:\Program Files\SpyKiller\spykiller.exe /startup
O4 - Global Startup: WinUpdate.exe
O16 - DPF: {1C78AB3F-A857-482E-80C0-3A1E5238A565} - file://C:\install.cab

4. Close all other windows and browsers, and hit Fix Checked.

5. Reboot, make a new HijackThis log, and post it here.
Post #3
Dear Hans,

Thank you so much. I can't thank you enough! That has solved the problem straight away. I have enclosed the hijack this log as requested though. I'm not sure what the dialler/icon actually did - maybe it made me dial a different number without me knowing it? Anyway, problem sorted now thank goodness because I was really getting frustrated with it all.

Kind regards,
Nick.

Logfile of HijackThis v1.98.2
Scan saved at 22:38:49, on 03/11/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\SONY\vaio media music server\SSSvr.exe
C:\Program Files\sony\photo server 20\appsrv\PicAppSrv.exe
C:\Program Files\Common Files\sony shared\vaio media platform\SV_Httpd.exe
C:\Program Files\Common Files\Sony Shared\vaio media platform\sv_httpd.exe
C:\Program Files\Common Files\sony shared\vaio media platform\UPnPFramework.exe
C:\Program Files\Common Files\Sony Shared\vaio media platform\UPnPFramework.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Apoint\Apoint.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\System32\ezSP_Px.exe
C:\WINDOWS\system32\ICO.EXE
C:\Program Files\Sony\Wireless Switch Setting Utility\Switcher.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Sony\HotKey Utility\HKserv.exe
C:\Program Files\Oxigen\bin\Oxigen.exe
C:\FlashEnc\FlashEnc.exe
C:\Program Files\Apoint\Apvfb.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Sony\HotKey Utility\HKWnd.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\PowerPanel\Program\PcfMgr.exe
C:\Program Files\SONY\BlueSpace\BlueSpaceNE.exe
C:\Program Files\Virgin Radio Player\VRPlayer.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\DOCUME~1\Nick\LOCALS~1\Temp\Temporary Directory 2 for hijackthis.zip\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.virgin.net/ie/search
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.virgin.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.virgin.net
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Virgin.net
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_16_0.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_16_0.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\System32\ezSP_Px.exe
O4 - HKLM\..\Run: [Mouse Suite 98 Daemon] ICO.EXE
O4 - HKLM\..\Run: [Switcher.exe] C:\Program Files\Sony\Wireless Switch Setting Utility\Switcher.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [HKSERV.EXE] C:\Program Files\Sony\HotKey Utility\HKserv.exe
O4 - HKLM\..\Run: [OxigenClientAdmin] C:\Program Files\Oxigen\bin\Oxigen.exe
O4 - HKLM\..\Run: [FlashEnc] c:\FlashEnc\FlashEnc.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Startup: BlueSpace NE.lnk = C:\Program Files\SONY\BlueSpace\BlueSpaceNE.exe
O4 - Startup: Virgin Radio Player Tray Icon.lnk = C:\Program Files\Virgin Radio Player\TrayLoad.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: PowerPanel.lnk = C:\Program Files\PowerPanel\Program\PcfMgr.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &iSearch The Web - res://C:\WINDOWS\System32\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Companion\Modules\messmod2\v4\yhexbmes.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Companion\Modules\messmod2\v4\yhexbmes.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.virgin.net
O15 - Trusted Zone: *.sony-europe.com
O15 - Trusted Zone: *.sonystyle-europe.com
O15 - Trusted Zone: *.vaio-link.com
O16 - DPF: Yahoo! Chat - http://us.chat1.yimg.com/us.yimg.com/i/cha…t/c381/chat.cab
O16 - DPF: {15A7CF10-CB3E-4265-8779-9FD22619E8ED} (XPanel Class) - http://www.crestron-econtrol.com/Residential/XPanel.cab
O16 - DPF: {F74959B0-1779-472E-BE6E-3023E1DBEC73} - http://www.crestron-econtrol.com/Residential/XInit.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{7B9BF295-ED3E-474B-B492-76BAC0D5D4DC}: NameServer = 194.168.4.100 194.168.8.100
Post #4
Well done, that's a clean log now :)

Here are some tips, to reduce the potential for spyware infection in the future, I strongly recommend installing the following applications:
  • Spywareblaster <= SpywareBlaster will prevent spyware from being installed.
  • Spywareguard <= SpywareGuard offers real-time protection from spyware installation attempts.
  • How to use Ad-Aware to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Ad-Aware.
  • How to use Spybot to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Spybot. Similar to Ad-Aware, I strongly recommend both to catch most spyware.
To protect yourself further:
  • IE/Spyad <= IE/Spyad places over 4000 websites and domains in the IE Restricted list which will severely impair attempts to infect your system. It basically prevents any downloads (Cookies etc) from the sites listed, although you will still be able to connect to the sites.
  • MVPS Hosts file <= The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer
  • Google Toolbar <= Get the free Google toolbar to help stop pop up windows. NOTE: If you’re already using the popupblocker which is integrated with ServicePack 2, you don’t need to get the Google Toolbar, the popupblocker from IE is very good!
I also suggest that you delete your Temp folders regularly. Use CleanUp! to do this automatically for you!
Post #5
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