This is a read-only archive. No new posts or registrations. Privacy Page
Spyware / Malware / Virus Removal

Hijackthis Log

4 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

Looking for the outcome? Ask AI

Some help would be very much appreciated. I cannot access my Hotmail account as I keep being diverted to popup ads. I followed some advice and have pasted my hijack this log below. Thanks for your help.

Logfile of HijackThis v1.98.2
Scan saved at 16:36:19, on 24/10/04
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE
C:\PROGRAM FILES\GRISOFT\AVG6\AVGSERV9.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\PROGRAM FILES\WINAMP3\WINAMPA.EXE
C:\PROGRAM FILES\AD MUNCHER\ADMUNCH.EXE
C:\PROGRAM FILES\GRISOFT\AVG6\AVGCC32.EXE
C:\PROGRAM FILES\ADAPTEC\EASY CD CREATOR 4\CREATECD\CREATECD.EXE
C:\MY DOCUMENTS\PICTURE SUITE\INSDETECT.EXE
C:\PROGRAM FILES\ZONE LABS\ZONEALARM\ZONEALARM.EXE
C:\PROGRAM FILES\GO!ZILLA\GOZILLA.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
C:\WINDOWS\SYSTEM\PSTORES.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\UNZIPPED\HIJACKTHIS\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:NavigationFailure
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:NavigationFailure
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = about:NavigationFailure
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:NavigationFailure
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:NavigationFailure
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:NavigationFailure
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=http://www-cache.freeserve.com:8080;ftp=http://www-cache.freeserve.com:8080
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX
O2 - BHO: (no name) - {D0698661-1323-11D9-A9E6-44457AA88B45} - C:\WINDOWS\SYSTEM\JCLIIFA.DLL
O2 - BHO: IEHlprObj Class - {CD4C3CF0-4B15-11D1-ABED-709549C10000} - C:\PROGRAM FILES\GO!ZILLA\GOIEHLP.DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [EnsoniqMixer] starter.exe
O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp3\winampa.exe"
O4 - HKLM\..\Run: [DyFuCA Active Alert] "C:\Program Files\DyFuCA\actalert.exe"
O4 - HKLM\..\Run: [Ad Muncher] C:\Program Files\Ad Muncher\AdMunch.exe /bt
O4 - HKLM\..\Run: [AVG_CC] C:\PROGRA~1\GRISOFT\AVG6\avgcc32.exe /STARTUP
O4 - HKLM\..\Run: [CreateCD] C:\PROGRA~1\ADAPTEC\EASYCD~1\CREATECD\CREATECD.EXE -r
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [TrueVector] C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE -service
O4 - HKLM\..\RunServices: [Avgserv9.exe] C:\PROGRA~1\GRISOFT\AVG6\Avgserv9.exe
O4 - HKCU\..\Run: [Jessops Insert Detect] C:\My Documents\Picture Suite\InsDetect.exe
O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Startup: Go!Zilla.lnk = C:\Program Files\Go!Zilla\gozilla.exe
O4 - Global Startup: ZoneAlarm.lnk = C:\Program Files\Zone Labs\ZoneAlarm\zonealarm.exe
O8 - Extra context menu item: Download with Go!Zilla - file://C:\PROGRAM FILES\GO!ZILLA\download-with-gozilla.html
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/download/ipixx.cab
O16 - DPF: ppctlcab - http://www.pestscan.com/scanner/ppctlcab.cab
O18 - Filter: text/html - {F1B99660-17ED-11D9-A9E6-444561482021} - C:\WINDOWS\SYSTEM\JCLIIFA.DLL
O18 - Filter: text/plain - {F1B99660-17ED-11D9-A9E6-444561482021} - C:\WINDOWS\SYSTEM\JCLIIFA.DLL
Hi, yes help is still desperately needed. I'd be grateful for anything you can do to sort this out!!! Thanks for your time and effort.
Here's a new log:

Logfile of HijackThis v1.98.2
Scan saved at 20:10:13, on 01/11/04
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE
C:\PROGRAM FILES\GRISOFT\AVG6\AVGSERV9.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\PROGRAM FILES\WINAMP3\WINAMPA.EXE
C:\PROGRAM FILES\GRISOFT\AVG6\AVGCC32.EXE
C:\PROGRAM FILES\AD MUNCHER\ADMUNCH.EXE
C:\PROGRAM FILES\ADAPTEC\EASY CD CREATOR 4\CREATECD\CREATECD.EXE
C:\MY DOCUMENTS\PICTURE SUITE\INSDETECT.EXE
C:\PROGRAM FILES\ZONE LABS\ZONEALARM\ZONEALARM.EXE
C:\PROGRAM FILES\GO!ZILLA\GOZILLA.EXE
C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\WINDOWS\SYSTEM\PSTORES.EXE
C:\UNZIPPED\HIJACKTHIS\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:NavigationFailure
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:NavigationFailure
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = about:NavigationFailure
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:NavigationFailure
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:NavigationFailure
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:NavigationFailure
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=http://www-cache.freeserve.com:8080;ftp=http://www-cache.freeserve.com:8080
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX
O2 - BHO: (no name) - {D0698661-1323-11D9-A9E6-44457AA88B45} - C:\WINDOWS\SYSTEM\JCLIIFA.DLL
O2 - BHO: IEHlprObj Class - {CD4C3CF0-4B15-11D1-ABED-709549C10000} - C:\PROGRAM FILES\GO!ZILLA\GOIEHLP.DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [EnsoniqMixer] starter.exe
O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp3\winampa.exe"
O4 - HKLM\..\Run: [DyFuCA Active Alert] "C:\Program Files\DyFuCA\actalert.exe"
O4 - HKLM\..\Run: [AVG_CC] C:\PROGRA~1\GRISOFT\AVG6\avgcc32.exe /STARTUP
O4 - HKLM\..\Run: [Ad Muncher] C:\Program Files\Ad Muncher\AdMunch.exe /bt
O4 - HKLM\..\Run: [CreateCD] C:\PROGRA~1\ADAPTEC\EASYCD~1\CREATECD\CREATECD.EXE -r
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [TrueVector] C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE -service
O4 - HKLM\..\RunServices: [Avgserv9.exe] C:\PROGRA~1\GRISOFT\AVG6\Avgserv9.exe
O4 - HKCU\..\Run: [Jessops Insert Detect] C:\My Documents\Picture Suite\InsDetect.exe
O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Startup: Go!Zilla.lnk = C:\Program Files\Go!Zilla\gozilla.exe
O4 - Global Startup: ZoneAlarm.lnk = C:\Program Files\Zone Labs\ZoneAlarm\zonealarm.exe
O8 - Extra context menu item: Download with Go!Zilla - file://C:\PROGRAM FILES\GO!ZILLA\download-with-gozilla.html
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/download/ipixx.cab
O16 - DPF: ppctlcab - http://www.pestscan.com/scanner/ppctlcab.cab
O18 - Filter: text/html - {F1B99660-17ED-11D9-A9E6-444561482021} - C:\WINDOWS\SYSTEM\JCLIIFA.DLL
O18 - Filter: text/plain - {F1B99660-17ED-11D9-A9E6-444561482021} - C:\WINDOWS\SYSTEM\JCLIIFA.DLL
Do this for me.

Download StartDreck from here. Unzip to its own folder and start the program:

Press 'Config'
Press 'Unmark All'

Check the following boxes only:
Registry -> Run Keys
System/drivers> Running processes

Press 'Ok'. Press 'Save' and select the location to save the log file (default is the same folder as the application). Post the log in this thread.

Click here to download DllCompare. Start the Program with and click the Run Locate.com - be sure the \Windows\System directory is in the box and wait until the the blue text says it has 'completed the scan'.

Click the Compare button to start the next process. The results appear in two panes - files in the upper pane have been verified to 'exist', files in the lower pane were 'not able to be accessed'. Very few files should be listed in the lower pane when the Compare scan is complete. Click on each of the listed entries in the lower pane to select them. Right-click on the file and use the option Rescan. This will cause Windows Find to see if the file does exist, and then if so it will be removed from the list to reduce the number of identified files.

Click the Make a Log of what was found button and post the log here in this thread and wait for further instructions.
OK, I've done this and posted both logs below. You will see that nothing came up in the lower panel of Dllcompare. Hope this is good news!!! Thanks again, I await your next message. StartDreck (build 2.1.7 public stable) - 2004-11-03 @ 20:13:01 (GMT +00:00) Platform: Windows 98 SE (Win 4.10.2222 A) Internet Explorer: 6.0.2800.1106 Logged in as Philpots at PHILPOTS »Registry »Run Keys »Current User »Run *Jessops Insert Detect=C:\My Documents\Picture Suite\InsDetect.exe »RunOnce »Default User »Run *Jessops Insert Detect=C:\My Documents\Picture Suite\InsDetect.exe »RunOnce »Local Machine »Run *ScanRegistry=C:\WINDOWS\scanregw.exe /autorun *TaskMonitor=C:\WINDOWS\taskmon.exe *SystemTray=SysTray.Exe *LoadPowerProfile=Rundll32.exe powrprof.dll,LoadCurrentPwrScheme *EnsoniqMixer=starter.exe *WinampAgent="C:\Program Files\Winamp3\winampa.exe" *DyFuCA Active Alert="C:\Program Files\DyFuCA\actalert.exe" *AVG_CC=C:\PROGRA~1\GRISOFT\AVG6\avgcc32.exe /STARTUP *Ad Muncher=C:\Program Files\Ad Muncher\AdMunch.exe /bt *CreateCD=C:\PROGRA~1\ADAPTEC\EASYCD~1\CREATECD\CREATECD.EXE -r *msnappau="c:\program files\MSN Apps\Updater\01.02.3000.1001\en-gb\msnappau.exe" +OptionalComponents +IMAIL *Installed=1 +MAPI *NoChange=1 *Installed=1 +MAPI *NoChange=1 *Installed=1 »RunOnce »RunServices *LoadPowerProfile=Rundll32.exe powrprof.dll,LoadCurrentPwrScheme *SchedulingAgent=mstask.exe *TrueVector=C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE -service *Avgserv9.exe=C:\PROGRA~1\GRISOFT\AVG6\Avgserv9.exe »RunServicesOnce »RunOnceEx »RunServicesOnceEx »Files »System/Drivers »Running Processes +FFEFFEED=C:\WINDOWS\SYSTEM\KERNEL32.DLL +FFFFCA75=C:\WINDOWS\SYSTEM\MSGSRV32.EXE +FFF03DC5=C:\WINDOWS\SYSTEM\MPREXE.EXE +FFF01619=C:\WINDOWS\SYSTEM\mmtask.tsk +FFF04B99=C:\WINDOWS\SYSTEM\MSTASK.EXE +FFF040C9=C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE +FFF09949=C:\PROGRAM FILES\GRISOFT\AVG6\AVGSERV9.EXE +FFF0EBB5=C:\WINDOWS\EXPLORER.EXE +FFF15AA9=C:\WINDOWS\TASKMON.EXE +FFF15001=C:\WINDOWS\SYSTEM\SYSTRAY.EXE +FFF1F215=C:\PROGRAM FILES\WINAMP3\WINAMPA.EXE +FFF1DAD1=C:\PROGRAM FILES\GRISOFT\AVG6\AVGCC32.EXE +FFF1C801=C:\WINDOWS\SYSTEM\WMIEXE.EXE +FFF23945=C:\PROGRAM FILES\AD MUNCHER\ADMUNCH.EXE +FFF22A8D=C:\PROGRAM FILES\ADAPTEC\EASY CD CREATOR 4\CREATECD\CREATECD.EXE +FFF27F59=C:\MY DOCUMENTS\PICTURE SUITE\INSDETECT.EXE +FFF2A7B5=C:\PROGRAM FILES\ZONE LABS\ZONEALARM\ZONEALARM.EXE +FFF2DD01=C:\PROGRAM FILES\GO!ZILLA\GOZILLA.EXE +FFF3A5DD=C:\WINDOWS\SYSTEM\TAPISRV.EXE +FFF63A21=C:\WINDOWS\SYSTEM\PSTORES.EXE +FFF5DD05=C:\PROGRAM FILES\MSN APPS\UPDATER\01.02.3000.1001\EN-GB\MSNAPPAU.EXE +FFF6ECA9=C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE +FFF727F5=C:\WINDOWS\SYSTEM\RNAAPP.EXE +FFE8344D=C:\UNZIPPED\STARTDRECK\STARTDRECK.EXE »Application specific * DLLCompare Log version(1.0.0.125) Files Found that Windows does not See or cannot Access *Not everything listed here means you are infected! ________________________________________________ O^E says: "There were no files found :)" ________________________________________________ 680 items found: 680 files, 0 directories. Total of file sizes: 116,595,078 bytes 111.19 M ——————–End log———————
Yes it is. Click here to download CWShredder by Merijn Bellekom and run it, hit 'fix' as opposed to 'scan only'. Reboot when done.

Click here to download Spybot Search & Destroy - install, update, scan and fix all RED items it finds. Reboot when done.

Click here to download Ad-Aware SE and install. Before scanning click on "check for updates now" to make sure you have the latest reference file. Click "Start", select "Perform Full System scan" and "Next" to start the scan. When the scan is finished, the screen will tell you if anything has been found, click "Next". The bad files will be listed, right click the pane and click "Select all objects" - this will put a check mark in the box at the side, click "Next" again and click "OK" at the prompt "# objects will be removed. Continue?".

Reboot when done. Rescan with HJT and post a new log here so that any remnants can be removed manually.
Hi, took me a while to get all that done but here's my new HJT log below.

Logfile of HijackThis v1.98.2
Scan saved at 10:28:57, on 06/11/04
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE
C:\PROGRAM FILES\GRISOFT\AVG6\AVGSERV9.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\PROGRAM FILES\WINAMP3\WINAMPA.EXE
C:\PROGRAM FILES\GRISOFT\AVG6\AVGCC32.EXE
C:\PROGRAM FILES\AD MUNCHER\ADMUNCH.EXE
C:\PROGRAM FILES\MSN APPS\UPDATER\01.02.3000.1001\EN-GB\MSNAPPAU.EXE
C:\PROGRAM FILES\ADAPTEC\EASY CD CREATOR 4\CREATECD\CREATECD.EXE
C:\MY DOCUMENTS\PICTURE SUITE\INSDETECT.EXE
C:\PROGRAM FILES\ZONE LABS\ZONEALARM\ZONEALARM.EXE
C:\PROGRAM FILES\GO!ZILLA\GOZILLA.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
C:\WINDOWS\SYSTEM\PSTORES.EXE
C:\UNZIPPED\HIJACKTHIS\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=http://www-cache.freeserve.com:8080;ftp=http://www-cache.freeserve.com:8080
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\PROGRAM FILES\MSN APPS\MSN TOOLBAR\01.02.3000.1001\EN-GB\MSNTB.DLL
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.02.3000.1001\en-xu\stmain.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\PROGRAM FILES\MSN APPS\MSN TOOLBAR\01.02.3000.1001\EN-GB\MSNTB.DLL
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [EnsoniqMixer] starter.exe
O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp3\winampa.exe"
O4 - HKLM\..\Run: [AVG_CC] C:\PROGRA~1\GRISOFT\AVG6\avgcc32.exe /STARTUP
O4 - HKLM\..\Run: [Ad Muncher] C:\Program Files\Ad Muncher\AdMunch.exe /bt
O4 - HKLM\..\Run: [msnappau] "c:\program files\MSN Apps\Updater\01.02.3000.1001\en-gb\msnappau.exe"
O4 - HKLM\..\Run: [CreateCD] C:\PROGRA~1\ADAPTEC\EASYCD~1\CREATECD\CREATECD.EXE -r
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [TrueVector] C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE -service
O4 - HKLM\..\RunServices: [Avgserv9.exe] C:\PROGRA~1\GRISOFT\AVG6\Avgserv9.exe
O4 - HKCU\..\Run: [Jessops Insert Detect] C:\My Documents\Picture Suite\InsDetect.exe
O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Startup: Go!Zilla.lnk = C:\Program Files\Go!Zilla\gozilla.exe
O4 - Global Startup: ZoneAlarm.lnk = C:\Program Files\Zone Labs\ZoneAlarm\zonealarm.exe
O8 - Extra context menu item: Download with Go!Zilla - file://C:\PROGRAM FILES\GO!ZILLA\download-with-gozilla.html
O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/download/ipixx.cab
O16 - DPF: ppctlcab - http://www.pestscan.com/scanner/ppctlcab.cab
With only HJT running, have it fix:

O4 - Startup: Go!Zilla.lnk = C:\Program Files\Go!Zilla\gozilla.exe

Reboot and delete this folder:

C:\Program Files\Go!Zilla\

Then you should be good to go. How is it running now?
Brilliant!!! Hotmail is working again and about:blank has returned to normal. So grateful not to be plagued by rubbish!!!! Thanks for your help, very much appreciated.
You're welcome - glad to help :D

To help keep you clean follow the recommendations in Tony's article here:

So how did I get infected in the first place?



As this problem has been resolved the topic will be closed. If you need this topic reopened, please request this by sending an email to us at the following link
(Click for address)

The subject of the email must be "Reopen". Include your post username and details about why you need it reopened, with a valid link to your post.

Ask AI

AI can make mistakes. Check the cited posts. Archived advice can be out-of-date

Don't include personal information. Questions and selected public posts go to OpenAI. About Ask AI