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Post #1
have tried and tried but cant get this hijacked browser back
ran spy bot adaware norton

here is the log, I have tried to delete the first 8 browser setting even in safe mode and no luck, keep coming back. when you open IE it goes to a page run be Best Search U.

Logfile of HijackThis v1.98.2
Scan saved at 7:42:46 PM, on 11/6/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
C:\windows\system\hpsysdrv.exe
C:\WINDOWS\System32\hkcmd.exe
C:\HP\KBD\KBD.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\ALCXMNTR.EXE
C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\System32\shellexp.exe
C:\Program Files\Compaq Connections\1940576\Program\BackWeb-1940576.exe
C:\Program Files\InterMute\IMStart.exe
C:\PROGRA~1\MI1933~1\Office\OUTLOOK.EXE
c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\System32\gearsec.exe
c:\Program Files\Norton AntiVirus\navapsvc.exe
c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\hijackthis\HijackThis.exe
C:\WINDOWS\system32\wuauclt.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://69.50.179.61/wow/se.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://69.50.179.61/wow/se.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://69.50.179.61/wow/se.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchURL = http://69.50.179.61/wow/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://69.50.179.61/wow/se.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://69.50.179.61/wow/se.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://69.50.179.61/wow/se.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://69.50.179.61/wow/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchURL = http://69.50.179.61/wow/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://69.50.179.61/wow/se.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://69.50.179.61/wow/se.html
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAudPropShortcut.exe
O4 - HKLM\..\Run: [ccApp] "c:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [UpdateManager] "c:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [Reminder] "C:\Windows\Creator\Remind_XP.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Windows OLE Automation Server] C:\WINDOWS\system32\ole32aut.vbe
O4 - HKLM\..\RunServices: [Windows OLE Automation Server] C:\WINDOWS\system32\ole32aut.vbe
O4 - HKCU\..\Run: [Mxgylv] C:\WINDOWS\System32\w?nspool.exe
O4 - HKCU\..\Run: [Windows OLE Automation Server] C:\WINDOWS\system32\ole32aut.vbe
O4 - HKCU\..\Run: [Explorer] C:\WINDOWS\System32\shellexp.exe en
O4 - Startup: IMStart.lnk = C:\Program Files\InterMute\IMStart.exe
O4 - Startup: Shortcut to Microsoft Outlook.lnk = ?
O4 - Global Startup: Compaq Connections.lnk = C:\Program Files\Compaq Connections\1940576\Program\BackWeb-1940576.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: Add To Compaq Organize… - C:\PROGRA~1\HEWLET~1\COMPAQ~1\bin\core.hp.main\SendTo.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
Post #2
Download then unzip and run CWShredder to clean up clicking "FIX" to have it remove all it finds.

CWShredder available from these places :-

http://www.zerosrealm.com/downloads.php
Or this as a full download without any unzipping required
http://www.downloads.subratam.org/CWShredder.exe

We have found that some of the CWS infections can be removed better from safe mode, rather than normal mode.
To get to safe mode use the F8 key while booting the machine. Detailed instructions from here :-
http://service1.symantec.com/SUPPORT/tsgen…001052409420406

Then post another log.
Post #3
I ran cws shredder in safe mode but it didnt find anything that I could see. Hear is the new log.
Logfile of HijackThis v1.98.2
Scan saved at 10:10:31 PM, on 11/6/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
C:\windows\system\hpsysdrv.exe
C:\WINDOWS\System32\hkcmd.exe
C:\HP\KBD\KBD.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\ALCXMNTR.EXE
C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\System32\shellexp.exe
C:\Program Files\Compaq Connections\1940576\Program\BackWeb-1940576.exe
C:\Program Files\InterMute\IMStart.exe
C:\PROGRA~1\MI1933~1\Office\OUTLOOK.EXE
c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\System32\gearsec.exe
c:\Program Files\Norton AntiVirus\navapsvc.exe
c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\hijackthis\HijackThis.exe
C:\WINDOWS\system32\wuauclt.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://69.50.179.61/wow/se.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://69.50.179.61/wow/se.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://69.50.179.61/wow/se.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://69.50.179.61/wow/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchURL = http://69.50.179.61/wow/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://69.50.179.61/wow/se.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://69.50.179.61/wow/se.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://69.50.179.61/wow/se.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://69.50.179.61/wow/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchURL = http://69.50.179.61/wow/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://69.50.179.61/wow/se.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://69.50.179.61/wow/se.html
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAudPropShortcut.exe
O4 - HKLM\..\Run: [ccApp] "c:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [UpdateManager] "c:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [Reminder] "C:\Windows\Creator\Remind_XP.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Windows OLE Automation Server] C:\WINDOWS\system32\ole32aut.vbe
O4 - HKLM\..\RunServices: [Windows OLE Automation Server] C:\WINDOWS\system32\ole32aut.vbe
O4 - HKCU\..\Run: [Mxgylv] C:\WINDOWS\System32\w?nspool.exe
O4 - HKCU\..\Run: [Windows OLE Automation Server] C:\WINDOWS\system32\ole32aut.vbe
O4 - HKCU\..\Run: [Explorer] C:\WINDOWS\System32\shellexp.exe en
O4 - Startup: IMStart.lnk = C:\Program Files\InterMute\IMStart.exe
O4 - Startup: Shortcut to Microsoft Outlook.lnk = ?
O4 - Global Startup: Compaq Connections.lnk = C:\Program Files\Compaq Connections\1940576\Program\BackWeb-1940576.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: Add To Compaq Organize… - C:\PROGRA~1\HEWLET~1\COMPAQ~1\bin\core.hp.main\SendTo.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
Post #4
Close all Browser and Program Windows and have HijackThis fix the following.
Do this by checking the box beside each and then clicking on Fix checked.

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://69.50.179.61/wow/se.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://69.50.179.61/wow/se.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://69.50.179.61/wow/se.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://69.50.179.61/wow/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchURL = http://69.50.179.61/wow/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://69.50.179.61/wow/se.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://69.50.179.61/wow/se.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://69.50.179.61/wow/se.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://69.50.179.61/wow/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchURL = http://69.50.179.61/wow/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://69.50.179.61/wow/se.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://69.50.179.61/wow/se.html

O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O4 - HKLM\..\Run: [Windows OLE Automation Server] C:\WINDOWS\system32\ole32aut.vbe
O4 - HKLM\..\RunServices: [Windows OLE Automation Server] C:\WINDOWS\system32\ole32aut.vbe
O4 - HKCU\..\Run: [Windows OLE Automation Server] C:\WINDOWS\system32\ole32aut.vbe
O4 - HKCU\..\Run: [Explorer] C:\WINDOWS\System32\shellexp.exe en


The following have randomly named file names, and as such are normally malware.
UNLESS you know what they are, and they are from a safe source, follow their process tree.
Right click on the file and go to Properties. Then go to the Version tab to see what company name it's from:
If it's from some name you never heard of or if it's blank, please check for removal also.

O4 - HKCU\..\Run: [Mxgylv] C:\WINDOWS\System32\w?nspool.exe

The following activeX controls( Download Program Files)will reinstall when(and if) you revisit that website,
UNLESS you know they are from a safe source, check to remove.


Reboot afterwards in SAFE MODE. If you don't know how click here
Delete the following file(s) and folder(s) listed
(do a search for this one.c:\windows\system32.)
ALCXMNTR.EXE<<
C:\WINDOWS\system32\ole32aut.vbe<< C:\WINDOWS\System32\shellexp.exe en<<
C:\WINDOWS\System32\w?nspool.exe <<
Some of these files and folders might have the hidden atribute
How to show hidden files and folders in Windows Instructions here

Then Download System Security Suite. Extract it from the zip file into a folder.
http://www.igorshpak.net/software/3ssetup104.zip
Under "items to clear" click all. Then click "clear selected items"

Reboot and Rescan with HJT and post a new log here.
Also please describe how your computer behaves at the moment.
Post #5
I guess it's fixed B)

Due to inactivity this topic will be closed.

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To help keep you clean follow the recommendations in Tony's article here:
So how did I get infected in the first place?

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