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Spyware / Malware / Virus Removal

Problem With Memorymeter

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Post #1
I cannot remove TotalVelocity.MemoryMeter from my computer. Have run Spybot and AdAware. Do not have TV Media load in Add/Remove Programs. Have made sure that files are not hidden as per a previous post. Here is my Hijack log. Would appreciate any help.

Logfile of HijackThis v1.98.2
Scan saved at 9:54:20 PM, on 10/15/2004
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\System32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\ibmpmsvc.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\System32\msdtc.exe
C:\PROGRA~1\Navnt\defwatch.exe
C:\WINNT\System32\esserver.exe
C:\WINNT\system32\NALNTSRV.EXE
C:\Program Files\Netcatch\netcatchsvc.exe
C:\WINNT\System32\ni_nic.exe
C:\WINNT\System32\NMSSvc.exe
C:\PROGRA~1\Navnt\rtvscan.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\System32\SENS.EXE
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\System32\wm.exe
C:\WINNT\System32\mspmspsv.exe
C:\WINNT\Explorer.EXE
C:\PROGRA~1\Navnt\vpexrt.exe
C:\WINNT\system32\tp4serv.exe
C:\WINNT\system32\ltcm000c.exe
C:\WINNT\system32\Promon.exe
C:\PROGRA~1\ThinkPad\UTILIT~1\tphkmgr.exe
C:\WINNT\system32\PRPCUI.exe
C:\WINNT\System32\dpmw32.exe
C:\WINNT\system32\NWTRAY.EXE
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\NetCatch\netcatch.exe
C:\Program Files\QuickTime\qttask.exe
C:\PROGRA~1\Navnt\vptray.exe
C:\WINNT\system32\ltmsg.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\CFGSAFE\AUTOCHK.EXE
C:\Program Files\D-Link Air\Airdwl.exe
D:\Wendy\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://mail.yahoo.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = c:\Program Files\Common Files\Microsoft Shared\Stationery\Blank.htm
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\system32\msdxm.ocx
O4 - HKLM\..\Run: [TrackPointSrv] tp4serv.exe
O4 - HKLM\..\Run: [XircWinModem4] ltcm000c.exe 9
O4 - HKLM\..\Run: [Promon.exe] Promon.exe
O4 - HKLM\..\Run: [SoundFusion] RunDll32 cwcprops.cpl,CrystalControlWnd
O4 - HKLM\..\Run: [tourpath] regedit /s c:\winnt\tour.reg
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [TpHotkey] C:\PROGRA~1\ThinkPad\UTILIT~1\tphkmgr.exe
O4 - HKLM\..\Run: [PRPCMonitor] PRPCUI.exe
O4 - HKLM\..\Run: [NDPS] C:\WINNT\System32\dpmw32.exe
O4 - HKLM\..\Run: [NWTRAY] NWTRAY.EXE
O4 - HKLM\..\Run: [BrowserWebCheck] loadwc.exe
O4 - HKLM\..\Run: [SchedulingAgent] mstinit.exe /logon
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [NetCatch] C:\Program Files\NetCatch\netcatch.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\Navnt\vptray.exe
O4 - HKLM\..\Run: [LTWinModem1] ltmsg.exe 9
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - Global Startup: AUTOCHK.LNK = C:\CFGSAFE\AUTOCHK.EXE
O4 - Global Startup: D-Link Air Utility.lnk = C:\Program Files\D-Link Air\Airdwl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINNT\System32\Shdocvw.dll
O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
O16 - DPF: {01111C00-3E00-11D2-8470-0060089874ED} (Support.com ActionRunner Class) - https://www-3.ibm.com/pc/support/access/sdc…oad/tgctlar.cab
O16 - DPF: {01111E00-3E00-11D2-8470-0060089874ED} (Support.com SmartIssue) - https://www-3.ibm.com/pc/support/access/sdc…oad/tgctlsi.cab
O16 - DPF: {04063354-A10E-4427-A1EC-F3CC81587BC6} (Mines Control) - http://mirror.worldwinner.com/games/v40/mines/mines.cab
O16 - DPF: {1239CC52-59EF-4DFA-8C61-90FFA846DF7E} (Musicnotes Viewer) - http://www.musicnotes.com/download/mnviewer.cab
O16 - DPF: {1954A4B1-9627-4CF2-A041-58AA2045CB35} (Brix6ie Control) - http://a19.g.akamai.net/7/19/7125/1267/ftp…/v6/brix6ie.cab
O16 - DPF: {2C153C75-8476-434B-B3C3-57B63A3D1939} (Brickout Control) - http://mirror.worldwinner.com/games/v42/br…ut/brickout.cab
O16 - DPF: {41D1977F-4161-4720-800F-EA4903983A38} (Puzzle Control) - http://mirror.worldwinner.com/games/v41/jigsaw/jigsaw.cab
O16 - DPF: {58FC4C77-71C2-4972-A8CD-78691AD85158} (BJA Control) - http://mirror.worldwinner.com/games/v49/bj…ck/bjattack.cab
O16 - DPF: {5EE92643-21CE-4949-903F-39439DCC3944} (Shapetris Control) - http://mirror.worldwinner.com/games/v42/shape/shape.cab
O16 - DPF: {62789780-B744-11D0-986B-00609731A21D} (Autodesk MapGuide ActiveX Control) - http://public.mapping.floridadisaster.org/…ds/mgaxctrl.cab
O16 - DPF: {62969CF2-0F7A-433B-A221-FD8818C06C2F} (Blockwerx Control) - http://mirror.worldwinner.com/games/v46/bl…x/blockwerx.cab
O16 - DPF: {64D01C7F-810D-446E-A07E-365764235644} (AtlAtomadersCtlAttrib Class) - http://kraisoft.com/files/realone/atomaders.cab
O16 - DPF: {6BB594E2-6E4D-4CC9-98B0-931C323F9165} (DepHlp Control) - http://mirror.worldwinner.com/games/shared/dephlp.cab
O16 - DPF: {6C6FE41A-0DA6-42A1-9AD8-792026B2B2A7} (FreeCell Control) - http://mirror.worldwinner.com/games/v40/fr…ll/freecell.cab
O16 - DPF: {6F6DBC29-7A0C-4AC0-A42D-10EC70678526} (Word Cubes Control) - http://mirror.worldwinner.com/games/v41/wo…be/wordcube.cab
O16 - DPF: {74FFE28D-2378-11D5-990C-006094235084} (IBM Access Support) - https://www-3.ibm.com/pc/support/access/sdc…ad/IbmEgath.cab
O16 - DPF: {785EA525-5066-495F-ADF6-3B8316515DEF} (Collapse Control) - http://mirror.worldwinner.com/games/v46/co…se/collapse.cab
O16 - DPF: {814EA0DA-E0D9-4AA4-833C-A1A6D38E79E9} (DASWebDownload Class) - http://das.microsoft.com/activate/cab/x86/…tail/DASAct.cab
O16 - DPF: {8A94C905-FF9D-43B6-8708-F0F22D22B1CB} (Wwlaunch Control) - http://mirror.worldwinner.com/games/shared/wwlaunch.cab
O16 - DPF: {94299420-321F-4FF9-A247-62A23EBB640B} (WordMojo Control) - http://mirror.worldwinner.com/games/v45/wo…jo/wordmojo.cab
O16 - DPF: {97438FE9-D361-4279-BA82-98CC0877A717} (Cubis Control) - http://mirror.worldwinner.com/games/v55/cubis/cubis.cab
O16 - DPF: {9903F4ED-B673-456A-A15F-ED90C7DE9EF5} (Sol Control) - http://mirror.worldwinner.com/games/v44/sol/sol.cab
O16 - DPF: {AC2881FD-5760-46DB-83AE-20A5C6432A7E} (SwapIt Control) - http://mirror.worldwinner.com/games/v61/swapit/swapit.cab
O16 - DPF: {B06CE1BC-5D9D-4676-BD28-1752DBF394E0} (Hangman Control) - http://mirror.worldwinner.com/games/v40/hangman/hangman.cab
O16 - DPF: {B942A249-D1E7-4C11-98AE-FCB76B08747F} (RealArcadeRdxIE Class) - http://games-dl.real.com/gameconsole/Bundl…ArcadeRdxIE.cab
O16 - DPF: {BA94245D-2AA0-4953-9D9F-B0EE4CC02C43} (Tilecity Control) - http://mirror.worldwinner.com/games/v40/ti…ty/tilecity.cab
O16 - DPF: {DD3641E5-A9CF-11D1-9AA1-444553540000} (Surround Video V3.0 Control Object) - http://www.sunterra.com/downloads/svh/svideo3.cab
O16 - DPF: {E12EB891-D000-421B-A8ED-EDE1BDCA14A0} (GolfSol Control) - http://mirror.worldwinner.com/games/v41/golfsol/golfsol.cab
O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - http://h30043.www3.hp.com/aio/eng/check/qdiagh.cab?312
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: SearchList = tamho.cts.chase.com tam3ho.cts.chase.com notes.chase.com chase.com jpmorgan.chase.com
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: SearchList = tamho.cts.chase.com tam3ho.cts.chase.com notes.chase.com chase.com jpmorgan.chase.com
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList = tamho.cts.chase.com tam3ho.cts.chase.com notes.chase.com chase.com jpmorgan.chase.com
Post #2
I also ran Housecall and itcame up with two viruses that are not cleanable. Troj Istbar.E and Troj Istabar.F. Not sre whether to click delete or not…the infected files are in a temp folder.
Post #3
Ran all the virus programs recommended and cleaned up a few viruses. Here is a new Hijack file:

Logfile of HijackThis v1.98.2
Scan saved at 4:50:03 PM, on 10/16/2004
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\System32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\ibmpmsvc.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\System32\msdtc.exe
C:\PROGRA~1\Navnt\defwatch.exe
C:\WINNT\System32\esserver.exe
C:\WINNT\system32\NALNTSRV.EXE
C:\Program Files\Netcatch\netcatchsvc.exe
C:\WINNT\System32\ni_nic.exe
C:\WINNT\System32\NMSSvc.exe
C:\PROGRA~1\Navnt\rtvscan.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\System32\SENS.EXE
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\System32\wm.exe
C:\WINNT\System32\mspmspsv.exe
C:\WINNT\Explorer.EXE
C:\WINNT\system32\tp4serv.exe
C:\WINNT\system32\ltcm000c.exe
C:\WINNT\system32\Promon.exe
C:\PROGRA~1\ThinkPad\UTILIT~1\tphkmgr.exe
C:\WINNT\system32\PRPCUI.exe
C:\WINNT\System32\dpmw32.exe
C:\WINNT\system32\NWTRAY.EXE
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\NetCatch\netcatch.exe
C:\Program Files\QuickTime\qttask.exe
C:\PROGRA~1\Navnt\vptray.exe
C:\WINNT\system32\ltmsg.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\CFGSAFE\AUTOCHK.EXE
C:\Program Files\D-Link Air\Airdwl.exe
C:\PROGRA~1\Navnt\vpexrt.exe
D:\Wendy\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://mail.yahoo.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = c:\Program Files\Common Files\Microsoft Shared\Stationery\Blank.htm
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\system32\msdxm.ocx
O4 - HKLM\..\Run: [TrackPointSrv] tp4serv.exe
O4 - HKLM\..\Run: [XircWinModem4] ltcm000c.exe 9
O4 - HKLM\..\Run: [Promon.exe] Promon.exe
O4 - HKLM\..\Run: [SoundFusion] RunDll32 cwcprops.cpl,CrystalControlWnd
O4 - HKLM\..\Run: [tourpath] regedit /s c:\winnt\tour.reg
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [TpHotkey] C:\PROGRA~1\ThinkPad\UTILIT~1\tphkmgr.exe
O4 - HKLM\..\Run: [PRPCMonitor] PRPCUI.exe
O4 - HKLM\..\Run: [NDPS] C:\WINNT\System32\dpmw32.exe
O4 - HKLM\..\Run: [NWTRAY] NWTRAY.EXE
O4 - HKLM\..\Run: [BrowserWebCheck] loadwc.exe
O4 - HKLM\..\Run: [SchedulingAgent] mstinit.exe /logon
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [NetCatch] C:\Program Files\NetCatch\netcatch.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\Navnt\vptray.exe
O4 - HKLM\..\Run: [LTWinModem1] ltmsg.exe 9
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - Global Startup: AUTOCHK.LNK = C:\CFGSAFE\AUTOCHK.EXE
O4 - Global Startup: D-Link Air Utility.lnk = C:\Program Files\D-Link Air\Airdwl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINNT\System32\Shdocvw.dll
O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
O16 - DPF: {01111C00-3E00-11D2-8470-0060089874ED} (Support.com ActionRunner Class) - https://www-3.ibm.com/pc/support/access/sdc…oad/tgctlar.cab
O16 - DPF: {01111E00-3E00-11D2-8470-0060089874ED} (Support.com SmartIssue) - https://www-3.ibm.com/pc/support/access/sdc…oad/tgctlsi.cab
O16 - DPF: {04063354-A10E-4427-A1EC-F3CC81587BC6} (Mines Control) - http://mirror.worldwinner.com/games/v40/mines/mines.cab
O16 - DPF: {1239CC52-59EF-4DFA-8C61-90FFA846DF7E} (Musicnotes Viewer) - http://www.musicnotes.com/download/mnviewer.cab
O16 - DPF: {1954A4B1-9627-4CF2-A041-58AA2045CB35} (Brix6ie Control) - http://a19.g.akamai.net/7/19/7125/1267/ftp…/v6/brix6ie.cab
O16 - DPF: {2C153C75-8476-434B-B3C3-57B63A3D1939} (Brickout Control) - http://mirror.worldwinner.com/games/v42/br…ut/brickout.cab
O16 - DPF: {41D1977F-4161-4720-800F-EA4903983A38} (Puzzle Control) - http://mirror.worldwinner.com/games/v41/jigsaw/jigsaw.cab
O16 - DPF: {58FC4C77-71C2-4972-A8CD-78691AD85158} (BJA Control) - http://mirror.worldwinner.com/games/v49/bj…ck/bjattack.cab
O16 - DPF: {5EE92643-21CE-4949-903F-39439DCC3944} (Shapetris Control) - http://mirror.worldwinner.com/games/v42/shape/shape.cab
O16 - DPF: {62789780-B744-11D0-986B-00609731A21D} (Autodesk MapGuide ActiveX Control) - http://public.mapping.floridadisaster.org/…ds/mgaxctrl.cab
O16 - DPF: {62969CF2-0F7A-433B-A221-FD8818C06C2F} (Blockwerx Control) - http://mirror.worldwinner.com/games/v46/bl…x/blockwerx.cab
O16 - DPF: {64D01C7F-810D-446E-A07E-365764235644} (AtlAtomadersCtlAttrib Class) - http://kraisoft.com/files/realone/atomaders.cab
O16 - DPF: {6BB594E2-6E4D-4CC9-98B0-931C323F9165} (DepHlp Control) - http://mirror.worldwinner.com/games/shared/dephlp.cab
O16 - DPF: {6C6FE41A-0DA6-42A1-9AD8-792026B2B2A7} (FreeCell Control) - http://mirror.worldwinner.com/games/v40/fr…ll/freecell.cab
O16 - DPF: {6F6DBC29-7A0C-4AC0-A42D-10EC70678526} (Word Cubes Control) - http://mirror.worldwinner.com/games/v41/wo…be/wordcube.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061…all/xscan53.cab
O16 - DPF: {74FFE28D-2378-11D5-990C-006094235084} (IBM Access Support) - https://www-3.ibm.com/pc/support/access/sdc…ad/IbmEgath.cab
O16 - DPF: {785EA525-5066-495F-ADF6-3B8316515DEF} (Collapse Control) - http://mirror.worldwinner.com/games/v46/co…se/collapse.cab
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/securityadvisor/virusinfo/webscan.cab
O16 - DPF: {814EA0DA-E0D9-4AA4-833C-A1A6D38E79E9} (DASWebDownload Class) - http://das.microsoft.com/activate/cab/x86/…tail/DASAct.cab
O16 - DPF: {8A94C905-FF9D-43B6-8708-F0F22D22B1CB} (Wwlaunch Control) - http://mirror.worldwinner.com/games/shared/wwlaunch.cab
O16 - DPF: {94299420-321F-4FF9-A247-62A23EBB640B} (WordMojo Control) - http://mirror.worldwinner.com/games/v45/wo…jo/wordmojo.cab
O16 - DPF: {97438FE9-D361-4279-BA82-98CC0877A717} (Cubis Control) - http://mirror.worldwinner.com/games/v55/cubis/cubis.cab
O16 - DPF: {9903F4ED-B673-456A-A15F-ED90C7DE9EF5} (Sol Control) - http://mirror.worldwinner.com/games/v44/sol/sol.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O16 - DPF: {AC2881FD-5760-46DB-83AE-20A5C6432A7E} (SwapIt Control) - http://mirror.worldwinner.com/games/v61/swapit/swapit.cab
O16 - DPF: {B06CE1BC-5D9D-4676-BD28-1752DBF394E0} (Hangman Control) - http://mirror.worldwinner.com/games/v40/hangman/hangman.cab
O16 - DPF: {B942A249-D1E7-4C11-98AE-FCB76B08747F} (RealArcadeRdxIE Class) - http://games-dl.real.com/gameconsole/Bundl…ArcadeRdxIE.cab
O16 - DPF: {BA94245D-2AA0-4953-9D9F-B0EE4CC02C43} (Tilecity Control) - http://mirror.worldwinner.com/games/v40/ti…ty/tilecity.cab
O16 - DPF: {DD3641E5-A9CF-11D1-9AA1-444553540000} (Surround Video V3.0 Control Object) - http://www.sunterra.com/downloads/svh/svideo3.cab
O16 - DPF: {E12EB891-D000-421B-A8ED-EDE1BDCA14A0} (GolfSol Control) - http://mirror.worldwinner.com/games/v41/golfsol/golfsol.cab
O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - http://h30043.www3.hp.com/aio/eng/check/qdiagh.cab?312
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: SearchList = tamho.cts.chase.com tam3ho.cts.chase.com notes.chase.com chase.com jpmorgan.chase.com
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: SearchList = tamho.cts.chase.com tam3ho.cts.chase.com notes.chase.com chase.com jpmorgan.chase.com
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList = tamho.cts.chase.com tam3ho.cts.chase.com notes.chase.com chase.com jpmorgan.chase.com

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