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Spyware / Malware / Virus Removal

Huge Problem

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Post #1
i left my brand new computer un attended with my kids and all heck broke lose…here is my log:


Logfile of HijackThis v1.98.2
Scan saved at 10:00:48 PM, on 10/8/2004
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
F:\norton\navapsvc.exe
F:\norton\AdvTools\NPROTECT.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
c:\documents and settings\jamie\local settings\temp\wY.exe
C:\WINDOWS\System32\mshta.exe
C:\WINDOWS\system32\ntvdm.exe
C:\WINDOWS\System32\mshta.exe
C:\WINDOWS\SYSTEM32\KJBERUP.EXE
C:\WINDOWS\system32\ntvdm.exe
C:\WINDOWS\System32\panmeng.exe
C:\WINDOWS\System32\vbswks.exe
C:\Program Files\AutoUpdate\AutoUpdate.exe
C:\Program Files\CxtPls\CxtPls.exe
C:\PROGRA~1\EZULA\mmod.exe
C:\PROGRA~1\WEBOFF~1\wo.exe
C:\WINDOWS\SYSTEM32\DP807615.EXE
C:\Program Files\DownloadWare\dw.exe
C:\Program Files\Ebates_MoeMoneyMaker\EbatesMoeMoneyMaker1.exe
C:\Program Files\Ebates_MoeMoneyMaker\EbatesMoeMoneyMaker0.exe
C:\Program Files\ISTsvc\istsvc.exe
C:\Program Files\Internet Optimizer\optimize.exe
C:\Program Files\Internet Optimizer\actalert.exe
C:\WINDOWS\System32\dwryhk.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\VVSN\VVSN.exe
C:\Program Files\180Solutions\sais.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
F:\dreamweaver\Dreamweaver MX\Dreamweaver.exe
C:\Documents and Settings\Jamie\Local Settings\Temp\Temporary Directory 3 for hijackthis.zip\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.com/
R3 - URLSearchHook: (no name) - {20EC3D2D-33C1-4C9D-BC37-C2D500688DA2} - C:\Program Files\TV Media\TvmBho.dll
O2 - BHO: BHObj Class - {00000010-6F7D-442C-93E3-4A4827C2E4C8} - C:\WINDOWS\nem219.dll
O2 - BHO: CExtension Object - {0019C3E2-DD48-4A6D-ABCD-8D32436323D9} - C:\WINDOWS\bxxs5.dll
O2 - BHO: LocalNRDObj Class - {00320615-B6C2-40A6-8F99-F1C52D674FAD} - C:\WINDOWS\localNRD.dll
O2 - BHO: (no name) - {01C5BF6C-E699-4CD7-BEA1-786FA05C83AB} - C:\Program Files\CxtPls\CxtPls.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - F:\adobe reader\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: Var1Helper Class - {1C4DA27D-4D52-4465-A089-98E01BB725CA} - C:\WINDOWS\System32\inetdctr.dll
O2 - BHO: ohb - {4D568F0F-8AC9-40AB-88B7-415134C78777} - C:\WINDOWS\system32\winb2s32.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: (no name) - {6C030A38-762B-F8D1-831B-E1B3FF5B8AF4} - C:\WINDOWS\Gwdaiuco.dll
O2 - BHO: BHObj Class - {8F4E5661-F99E-4B3E-8D85-0EA71C0748E4} - C:\WINDOWS\wsem302.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: NLS UrlCatcher Class - {AEECBFDA-12FA-4881-BDCE-8C3E1CE4B344} - C:\WINDOWS\System32\nvms.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - F:\norton\NavShExt.dll
O2 - BHO: ADP UrlCatcher Class - {F4E04583-354E-4076-BE7D-ED6A80FD66DA} - C:\WINDOWS\System32\msbe.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - F:\norton\NavShExt.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [UIUCU] C:\DOCUME~1\Jamie\LOCALS~1\Temp\UIUCU.EXE -CLEAN_UP -S
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [ccApp] C:\Program Files\Common Files\Symantec Shared\ccApp.exe
O4 - HKLM\..\Run: [ccRegVfy] C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe
O4 - HKLM\..\Run: [Advanced Tools Check] F:\norton\AdvTools\ADVCHK.EXE
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [Win Server Updt] C:\WINDOWS\wupdt.exe
O4 - HKLM\..\Run: [wY] c:\documents and settings\jamie\local settings\temp\wY.exe
O4 - HKLM\..\Run: [wdskctl] C:\WINDOWS\wdskctl.exe
O4 - HKLM\..\Run: [hoadgbw] C:\WINDOWS\kjberup.exe
O4 - HKLM\..\Run: [bxxs5] RunDLL32.EXE C:\WINDOWS\bxxs5.dll,DllRun
O4 - HKLM\..\Run: [op2g36i] panmeng.exe
O4 - HKLM\..\Run: [AutoUpdater] "C:\Program Files\AutoUpdate\AutoUpdate.exe"
O4 - HKLM\..\Run: [intdctrr] C:\WINDOWS\System32\idctup20.exe
O4 - HKLM\..\Run: [DownloadWare] "C:\Program Files\DownloadWare\dw.exe" /H
O4 - HKLM\..\Run: [IST Service] C:\Program Files\ISTsvc\istsvc.exe
O4 - HKLM\..\Run: [vhxoyhu] C:\WINDOWS\System32\dwryhk.exe
O4 - HKLM\..\Run: [conscorr] C:\WINDOWS\conscorr.exe
O4 - HKLM\..\Run: [VVSN] C:\Program Files\VVSN\VVSN.exe
O4 - HKLM\..\Run: [TV Media] C:\Program Files\TV Media\Tvm.exe
O4 - HKLM\..\RunOnce: [_UnwiseDMO_] cmd.exe /c del C:\WINDOWS\System32\im64.dll
O4 - HKLM\..\RunOnce: [djebmm350.exe] "C:\DOCUME~1\Jamie\LOCALS~1\Temp\djebmm350.exe"
O4 - HKCU\..\Run: [dlmMgr] "C:\Program Files\Common Files\Adobe\ESD\AdobeDownloadManager.exe"
O4 - HKCU\..\Run: [ZEtmRWG7g] vbswks.exe
O4 - HKCU\..\Run: [eZmmod] C:\PROGRA~1\ezula\mmod.exe
O4 - HKCU\..\Run: [TV Media] C:\Program Files\TV Media\Tvm.exe
O4 - Startup: Download Plus.lnk = C:\Documents and Settings\Jamie\Application Data\DownloadPlus.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)
O9 - Extra button: (no name) - {A80F2DB2-80A9-4834-8F5A-4AB70F4EF4C3} - (no file)
O9 - Extra 'Tools' menuitem: IMI - {A80F2DB2-80A9-4834-8F5A-4AB70F4EF4C3} - (no file)
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - F:\Program Files\AIM\aim.exe
O9 - Extra button: Your PC is infected with Spyware - click here to fix your PC - {FB74C951-ACA1-4e33-A94C-A9261EB2CCB7} - https://www.spydeleter.com/order2.php?KBID=1063 (file missing)
O16 - DPF: {00000EF1-0786-4633-87C6-1AA7A44296DA} (F1 Organizer Class) - http://www.addictivetechnologies.net/DM0/cab/Ud3rT0n5.cab
O16 - DPF: {1DF36010-E276-11D4-A7C0-00C04F0453DD} (Stamps.com Secure Postal Account Registration) - https://secure.stamps.com/download/us/regis…99/sdcregie.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co…b?1096562182499
O16 - DPF: {BE5431D2-0F30-11D4-89D9-00C04F509C0A} (SDCInstaller Class) - http://www.stamps.com/download/us/cab/stam…file=stamps.cab
Post #2
Hi jlskm74, and welcome to TomCoyote!

I'm 'KotaGuy and I will be helping you with your HijackThis log.

Heh, thats quite a collection you have in there!

Please print this out for reference during the fix. You may also want to bookmark the links now to save you time.

First, DO NOT run HijackThis from a temporary folder, or a .zip. HijackThis creates a Backup directory, and cannot do this if run in a temporary directory or if run from a .zip, or a cd, etc. Move HijackThis to its own folder(eg: C:\Program Files\HijackThis\HijackThis.exe). This is VERY important!

Though I noticed you have Norton Anti-Virus installed…

I Would like you to do a online Virus Scan, here: Panda Online Scan And here: Trend Micro Online Scan

Next, could you do an online Trojan scan here: Windows Security Online Trojan Scan

Let them fix anything they find, rebooting between each scan.

I did not see any kind of Anti-Malware program installed in your log. Its very important to have some form of protection against Malware installed on your computer. Its just as important as having some form of Anti-Virus protection.

I would like you to download and install the newest version of Ad-Aware SE

As well as the newest version of Spybot Search & Destroy

Make sure both Ad-Aware and Spybot S&D are fully updated. Visit this site Instructions for - Spybot S & D and Ad-aware for instructions on configuring both programs for best detection.

Scan with both, rebooting between each scan, fixing anything they find.

If we can get the Online scanners and Anti-Malware scanners to clean up most of what is infecting your computer, it will make our fix much easier.

Now, I noticed the lack of any Service Pack updates to your computer. I honestly cannot stress enough the importance in updating your installation of Windows and its components. Please do this! For now, I would like you to update Windows XP and Internet Explorer to Service Pack 1 only.

Windows XP Service Pack 1
Internet Explorer Service Pack 1

Please download and install both Service Packs.

After that is done, with only HijackThis running, scan and post a new log and we'll take care of what is left.

Thanks
Post #3
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