1. I'm Going Nuts With This!

Hello adamsgillian,

I will be taking over for MrCharlie to help you out. This is one of the most severe infections to remove that we see these days. It runs from an added service and often a hidden dll. It will reinstall itself if Internet Explorer is opened and with each reboot it adds more infected files. Please do the following steps in order.:

Step#1

The first thing I need you to do is download the file from here:

Getservice.zip

Extract the file to the c:\ drive. Then navigate to the c:\getservices and double-click on the getservices.bat file. A notepad will open up. Please paste the contents of that notepad as a reply to this post.


Step#2

This infection continues to reinstall itself through a hidden dll which we have to find and remove.

1. Please download DllCompare
( The Screenshot will show you how the program will look when it starts.)

2. Start the Program with its default settings and put a check mark in the include subdirectories. Click the Run Locate.com and wait until the scan says complete.

3. Click the Compare button to start the next process.

4. Files in the upper portion have been verified to "exist", Files in the bottom section were not able to be accessed. Very few files should be listed in the bottom section when the Compare scan is complete.

5. Click on each of the listed entries in the lower section to select them. Right-click on the file and use the Option Rescan screenshot.

6. This will cause Windows Find to see if the file does exist, and then it will be removed from the list (to reduce the number of identified files) screenshot

7. Click the Make a Log of what was found button, and post the log here in this thread using Add Reply to receive further instructions.



Step#3

Please post those two log files in this thread using Add Reply and I will give you further instructions.

Thanks for all your advice. I won't be at this infected computer until Monday or Tuesday but I will follow your instructions and post logs as soon as I get them. Should I just follow your instructions only and not any of MrCharlie's ? Thanks a lot again. Gillian

Hello adamsgillian Yes please just follow my advice. I will be following your posts and it will be easier for you to follow my instructions in the order I give them after these two logs. Cheers

Sorry it's taken me so long to get these logs to you. Here they are. Please let me know what the next step is. Thanks so much for your help and time! Gillian PsService v1.1 - local and remote services viewer/controller Copyright © 2001-2003 Mark Russinovich Sysinternals - www.sysinternals.com SERVICE_NAME: Alerter Notifies selected users and computers of administrative alerts. If the service is stopped, programs that use administrative alerts will not receive them. If this service is disabled, any services that explicitly depend on it will fail to start. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k LocalService LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Alerter DEPENDENCIES : LanmanWorkstation SERVICE_START_NAME: NT AUTHORITY\LocalService SERVICE_NAME: ALG Provides support for 3rd party protocol plug-ins for Internet Connection Sharing and the Internet Connection Firewall TYPE : 10 WIN32_OWN_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\alg.exe LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Application Layer Gateway Service DEPENDENCIES : SERVICE_START_NAME: NT AUTHORITY\LocalService SERVICE_NAME: AppMgmt Provides software installation services such as Assign, Publish, and Remove. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\system32\svchost.exe -k netsvcs LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Application Management DEPENDENCIES : SERVICE_START_NAME: LocalSystem SERVICE_NAME: aspnet_state Provides support for out-of-process session states for ASP.NET. If this service is stopped, out-of-process requests will not be processed. If this service is disabled, any services that explicitly depend on it will fail to start. TYPE : 10 WIN32_OWN_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\aspnet_state.exe LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : ASP.NET State Service DEPENDENCIES : SERVICE_START_NAME: NT AUTHORITY\NetworkService SERVICE_NAME: AudioSrv Manages audio devices for Windows-based programs. If this service is stopped, audio devices and effects will not function properly. If this service is disabled, any services that explicitly depend on it will fail to start. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs LOAD_ORDER_GROUP : AudioGroup TAG : 0 DISPLAY_NAME : Windows Audio DEPENDENCIES : PlugPlay : RpcSs SERVICE_START_NAME: LocalSystem SERVICE_NAME: BITS Uses idle network bandwidth to transfer data. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Background Intelligent Transfer Service DEPENDENCIES : LanmanWorkstation : RpcSs SERVICE_START_NAME: LocalSystem SERVICE_NAME: Browser Maintains an updated list of computers on the network and supplies this list to computers designated as browsers. If this service is stopped, this list will not be updated or maintained. If this service is disabled, any services that explicitly depend on it will fail to start. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Computer Browser DEPENDENCIES : LanmanWorkstation : LanmanServer SERVICE_START_NAME: LocalSystem SERVICE_NAME: C-DillaCdaC11BA (null) TYPE : 10 WIN32_OWN_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\drivers\CDAC11BA.EXE LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : C-DillaCdaC11BA DEPENDENCIES : SERVICE_START_NAME: LocalSystem SERVICE_NAME: ccEvtMgr Symantec Event Manager TYPE : 10 WIN32_OWN_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 0 IGNORE BINARY_PATH_NAME : "C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe" LOAD_ORDER_GROUP : Symantec Services TAG : 0 DISPLAY_NAME : Symantec Event Manager DEPENDENCIES : RPCSS SERVICE_START_NAME: LocalSystem SERVICE_NAME: ccPwdSvc (null) TYPE : 10 WIN32_OWN_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 0 IGNORE BINARY_PATH_NAME : "C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe" LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Symantec Password Validation Service DEPENDENCIES : SERVICE_START_NAME: LocalSystem SERVICE_NAME: CiSvc Indexes contents and properties of files on local and remote computers; provides rapid access to files through flexible querying language. TYPE : 120 WIN32_SHARE_PROCESS INTERACTIVE_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\system32\cisvc.exe LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Indexing Service DEPENDENCIES : RPCSS SERVICE_START_NAME: LocalSystem SERVICE_NAME: ClipSrv Enables ClipBook Viewer to store information and share it with remote computers. If the service is stopped, ClipBook Viewer will not be able to share information with remote computers. If this service is disabled, any services that explicitly depend on it will fail to start. TYPE : 10 WIN32_OWN_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\system32\clipsrv.exe LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : ClipBook DEPENDENCIES : NetDDE SERVICE_START_NAME: LocalSystem SERVICE_NAME: COMSysApp Manages the configuration and tracking of Component Object Model (COM)+-based components. If the service is stopped, most COM+-based components will not function properly. If this service is disabled, any services that explicitly depend on it will fail to start. TYPE : 10 WIN32_OWN_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\dllhost.exe /Processid:{02D4B3F1-FD88-11D1-960D-00805FC79235} LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : COM+ System Application DEPENDENCIES : rpcss SERVICE_START_NAME: LocalSystem FAIL_RESET_PERIOD : 30 seconds FAILURE_ACTIONS : Restart DELAY: 1000 seconds : Restart DELAY: 5000 seconds : None DELAY: 1000 seconds SERVICE_NAME: CryptSvc Provides three management services: Catalog Database Service, which confirms the signatures of Windows files; Protected Root Service, which adds and removes Trusted Root Certification Authority certificates from this computer; and Key Service, which helps enroll this computer for certificates. If this service is stopped, these management services will not function properly. If this service is disabled, any services that explicitly depend on it will fail to start. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\system32\svchost.exe -k netsvcs LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Cryptographic Services DEPENDENCIES : RpcSs SERVICE_START_NAME: LocalSystem SERVICE_NAME: Dhcp Manages network configuration by registering and updating IP addresses and DNS names. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs LOAD_ORDER_GROUP : TDI TAG : 0 DISPLAY_NAME : DHCP Client DEPENDENCIES : Tcpip : Afd : NetBT : SYMTDI SERVICE_START_NAME: LocalSystem SERVICE_NAME: dmadmin Configures hard disk drives and volumes. The service only runs for configuration processes and then stops. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\dmadmin.exe /com LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Logical Disk Manager Administrative Service DEPENDENCIES : RpcSs : PlugPlay : DmServer SERVICE_START_NAME: LocalSystem SERVICE_NAME: dmserver Detects and monitors new hard disk drives and sends disk volume information to Logical Disk Manager Administrative Service for configuration. If this service is stopped, dynamic disk status and configuration information may become out of date. If this service is disabled, any services that explicitly depend on it will fail to start. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Logical Disk Manager DEPENDENCIES : RpcSs : PlugPlay SERVICE_START_NAME: LocalSystem SERVICE_NAME: Dnscache Resolves and caches Domain Name System (DNS) names for this computer. If this service is stopped, this computer will not be able to resolve DNS names and locate Active Directory domain controllers. If this service is disabled, any services that explicitly depend on it will fail to start. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k NetworkService LOAD_ORDER_GROUP : TDI TAG : 0 DISPLAY_NAME : DNS Client DEPENDENCIES : Tcpip SERVICE_START_NAME: NT AUTHORITY\NetworkService SERVICE_NAME: ERSvc Allows error reporting for services and applictions running in non-standard environments. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 0 IGNORE BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Error Reporting Service DEPENDENCIES : RpcSs SERVICE_START_NAME: LocalSystem SERVICE_NAME: Eventlog Enables event log messages issued by Windows-based programs and components to be viewed in Event Viewer. This service cannot be stopped. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\system32\services.exe LOAD_ORDER_GROUP : Event log TAG : 0 DISPLAY_NAME : Event Log DEPENDENCIES : SERVICE_START_NAME: LocalSystem SERVICE_NAME: EventSystem Supports System Event Notification Service (SENS), which provides automatic distribution of events to subscribing Component Object Model (COM) components. If the service is stopped, SENS will close and will not be able to provide logon and logoff notifications. If this service is disabled, any services that explicitly depend on it will fail to start. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs LOAD_ORDER_GROUP : Network TAG : 0 DISPLAY_NAME : COM+ Event System DEPENDENCIES : RPCSS SERVICE_START_NAME: LocalSystem SERVICE_NAME: FastUserSwitchingCompatibility Provides management for applications that require assistance in a multiple user environment. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Fast User Switching Compatibility DEPENDENCIES : TermService SERVICE_START_NAME: LocalSystem SERVICE_NAME: Fax Enables you to send and receive faxes, utilizing fax resources available on this computer or on the network. TYPE : 10 WIN32_OWN_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\system32\fxssvc.exe LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Fax DEPENDENCIES : TapiSrv : RpcSs : PlugPlay : Spooler SERVICE_START_NAME: LocalSystem SERVICE_NAME: helpsvc Enables Help and Support Center to run on this computer. If this service is stopped, Help and Support Center will be unavailable. If this service is disabled, any services that explicitly depend on it will fail to start. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Help and Support DEPENDENCIES : RPCSS SERVICE_START_NAME: LocalSystem FAIL_RESET_PERIOD : 86400 seconds FAILURE_ACTIONS : Restart DELAY: 100 seconds : Restart DELAY: 100 seconds : None DELAY: 100 seconds SERVICE_NAME: HidServ Enables generic input access to Human Interface Devices (HID), which activates and maintains the use of predefined hot buttons on keyboards, remote controls, and other multimedia devices. If this service is stopped, hot buttons controlled by this service will no longer function. If this service is disabled, any services that explicitly depend on it will fail to start. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 4 DISABLED ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Human Interface Device Access DEPENDENCIES : RpcSs SERVICE_START_NAME: LocalSystem SERVICE_NAME: ImapiService Manages CD recording using Image Mastering Applications Programming Interface (IMAPI). If this service is stopped, this computer will be unable to record CDs. If this service is disabled, any services that explicitly depend on it will fail to start. TYPE : 10 WIN32_OWN_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\imapi.exe LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : IMAPI CD-Burning COM Service DEPENDENCIES : SERVICE_START_NAME: LocalSystem SERVICE_NAME: Ip6FwHlp Provides intrusion prevention service for a home or small office network. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : IPv6 Internet Connection Firewall DEPENDENCIES : Netman : NLA SERVICE_START_NAME: LocalSystem SERVICE_NAME: lanmanserver Supports file, print, and named-pipe sharing over the network for this computer. If this service is stopped, these functions will be unavailable. If this service is disabled, any services that explicitly depend on it will fail to start. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Server DEPENDENCIES : SERVICE_START_NAME: LocalSystem SERVICE_NAME: lanmanworkstation Creates and maintains client network connections to remote servers. If this service is stopped, these connections will be unavailable. If this service is disabled, any services that explicitly depend on it will fail to start. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs LOAD_ORDER_GROUP : NetworkProvider TAG : 0 DISPLAY_NAME : Workstation DEPENDENCIES : SERVICE_START_NAME: LocalSystem SERVICE_NAME: LexBceS (null) TYPE : 110 WIN32_OWN_PROCESS INTERACTIVE_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\system32\LEXBCES.EXE LOAD_ORDER_GROUP : SpoolerGroup TAG : 0 DISPLAY_NAME : LexBce Server DEPENDENCIES : RPCSS SERVICE_START_NAME: LocalSystem SERVICE_NAME: LmHosts Enables support for NetBIOS over TCP/IP (NetBT) service and NetBIOS name resolution. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k LocalService LOAD_ORDER_GROUP : TDI TAG : 0 DISPLAY_NAME : TCP/IP NetBIOS Helper DEPENDENCIES : NetBT : Afd SERVICE_START_NAME: NT AUTHORITY\LocalService SERVICE_NAME: Messenger Transmits net send and Alerter service messages between clients and servers. This service is not related to Windows Messenger. If this service is stopped, Alerter messages will not be transmitted. If this service is disabled, any services that explicitly depend on it will fail to start. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 4 DISABLED ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Messenger DEPENDENCIES : LanmanWorkstation : NetBIOS : PlugPlay : RpcSS SERVICE_START_NAME: LocalSystem SERVICE_NAME: mnmsrvc Enables an authorized user to access this computer remotely by using NetMeeting over a corporate intranet. If this service is stopped, remote desktop sharing will be unavailable. If this service is disabled, any services that explicitly depend on it will fail to start. TYPE : 110 WIN32_OWN_PROCESS INTERACTIVE_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\mnmsrvc.exe LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : NetMeeting Remote Desktop Sharing DEPENDENCIES : SERVICE_START_NAME: LocalSystem SERVICE_NAME: MSDTC Coordinates transactions that span multiple resource managers, such as databases, message queues, and file systems. If this service is stopped, these transactions will not occur. If this service is disabled, any services that explicitly depend on it will fail to start. TYPE : 10 WIN32_OWN_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\msdtc.exe LOAD_ORDER_GROUP : MS Transactions TAG : 0 DISPLAY_NAME : Distributed Transaction Coordinator DEPENDENCIES : RPCSS : SamSS SERVICE_START_NAME: LocalSystem SERVICE_NAME: MSIServer Installs, repairs and removes software according to instructions contained in .MSI files. TYPE : 120 WIN32_SHARE_PROCESS INTERACTIVE_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\msiexec.exe /V LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Windows Installer DEPENDENCIES : RpcSs SERVICE_START_NAME: LocalSystem SERVICE_NAME: navapsvc Handles Norton AntiVirus Auto-Protect events. TYPE : 10 WIN32_OWN_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : "C:\Program Files\Norton AntiVirus\navapsvc.exe" LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Norton AntiVirus Auto Protect Service DEPENDENCIES : RPCSS SERVICE_START_NAME: LocalSystem SERVICE_NAME: NetDDE Provides network transport and security for Dynamic Data Exchange (DDE) for programs running on the same computer or on different computers. If this service is stopped, DDE transport and security will be unavailable. If this service is disabled, any services that explicitly depend on it will fail to start. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\system32\netdde.exe LOAD_ORDER_GROUP : NetDDEGroup TAG : 0 DISPLAY_NAME : Network DDE DEPENDENCIES : NetDDEDSDM SERVICE_START_NAME: LocalSystem SERVICE_NAME: NetDDEdsdm Manages Dynamic Data Exchange (DDE) network shares. If this service is stopped, DDE network shares will be unavailable. If this service is disabled, any services that explicitly depend on it will fail to start. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\system32\netdde.exe LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Network DDE DSDM DEPENDENCIES : : EGrLocalSystem : Network DDE DSDM : etwork DDE : on AntiVirus Auto Protect Service : ative Service : ion : ata : CLIEh :  SERVICE_START_NAME: LocalSystem SERVICE_NAME: Netlogon Supports pass-through authentication of account logon events for computers in a domain. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\lsass.exe LOAD_ORDER_GROUP : RemoteValidation TAG : 0 DISPLAY_NAME : Net Logon DEPENDENCIES : LanmanWorkstation SERVICE_START_NAME: LocalSystem SERVICE_NAME: Netman Manages objects in the Network and Dial-Up Connections folder, in which you can view both local area network and remote connections. TYPE : 120 WIN32_SHARE_PROCESS INTERACTIVE_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Network Connections DEPENDENCIES : RpcSs SERVICE_START_NAME: LocalSystem SERVICE_NAME: Nla Collects and stores network configuration and location information, and notifies applications when this information changes. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Network Location Awareness (NLA) DEPENDENCIES : Tcpip : Afd SERVICE_START_NAME: LocalSystem SERVICE_NAME: NtLmSsp Provides security to remote procedure call (RPC) programs that use transports other than named pipes. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\lsass.exe LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : NT LM Security Support Provider DEPENDENCIES : SERVICE_START_NAME: LocalSystem SERVICE_NAME: NtmsSvc (null) TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\system32\svchost.exe -k netsvcs LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Removable Storage DEPENDENCIES : RpcSs SERVICE_START_NAME: LocalSystem Error querying status of O?’ŽrtñåȲ$Ó on \\FILESERVER: SERVICE_NAME: PlugPlay Enables a computer to recognize and adapt to hardware changes with little or no user input. Stopping or disabling this service will result in system instability. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\system32\services.exe LOAD_ORDER_GROUP : PlugPlay TAG : 0 DISPLAY_NAME : Plug and Play DEPENDENCIES : SERVICE_START_NAME: LocalSystem SERVICE_NAME: PolicyAgent Manages IP security policy and starts the ISAKMP/Oakley (IKE) and the IP security driver. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\lsass.exe LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : IPSEC Services DEPENDENCIES : RPCSS : Tcpip : IPSec SERVICE_START_NAME: LocalSystem SERVICE_NAME: ProtectedStorage Provides protected storage for sensitive data, such as private keys, to prevent access by unauthorized services, processes, or users. TYPE : 120 WIN32_SHARE_PROCESS INTERACTIVE_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\system32\lsass.exe LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Protected Storage DEPENDENCIES : RpcSs SERVICE_START_NAME: LocalSystem SERVICE_NAME: RasAuto Creates a connection to a remote network whenever a program references a remote DNS or NetBIOS name or address. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Remote Access Auto Connection Manager DEPENDENCIES : RasMan : Tapisrv SERVICE_START_NAME: LocalSystem SERVICE_NAME: RasMan Creates a network connection. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Remote Access Connection Manager DEPENDENCIES : Tapisrv SERVICE_START_NAME: LocalSystem SERVICE_NAME: RDSessMgr Manages and controls Remote Assistance. If this service is stopped, Remote Assistance will be unavailable. Before stopping this service, see the Dependencies tab of the Properties dialog box. TYPE : 10 WIN32_OWN_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\system32\sessmgr.exe LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Remote Desktop Help Session Manager DEPENDENCIES : RPCSS SERVICE_START_NAME: LocalSystem SERVICE_NAME: RemoteAccess Offers routing services to businesses in local area and wide area network environments. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 4 DISABLED ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Routing and Remote Access DEPENDENCIES : RpcSS : +NetBIOSGroup SERVICE_START_NAME: LocalSystem SERVICE_NAME: RemoteRegistry Enables remote users to modify registry settings on this computer. If this service is stopped, the registry can be modified only by users on this computer. If this service is disabled, any services that explicitly depend on it will fail to start. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\system32\svchost.exe -k LocalService LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Remote Registry DEPENDENCIES : RPCSS SERVICE_START_NAME: NT AUTHORITY\LocalService FAIL_RESET_PERIOD : 0 seconds FAILURE_ACTIONS : Restart DELAY: 1000 seconds SERVICE_NAME: RpcLocator Manages the RPC name service database. TYPE : 10 WIN32_OWN_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\locator.exe LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Remote Procedure Call (RPC) Locator DEPENDENCIES : LanmanWorkstation SERVICE_START_NAME: NT AUTHORITY\NetworkService SERVICE_NAME: RpcSs Provides the endpoint mapper and other miscellaneous RPC services. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\system32\svchost -k rpcss LOAD_ORDER_GROUP : COM Infrastructure TAG : 0 DISPLAY_NAME : Remote Procedure Call (RPC) DEPENDENCIES : SERVICE_START_NAME: LocalSystem FAIL_RESET_PERIOD : 0 seconds FAILURE_ACTIONS : Reboot DELAY: 60000 seconds SERVICE_NAME: RSVP Provides network signaling and local traffic control setup functionality for QoS-aware programs and control applets. TYPE : 10 WIN32_OWN_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\rsvp.exe LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : QoS RSVP DEPENDENCIES : TcpIp : Afd : RpcSs SERVICE_START_NAME: LocalSystem SERVICE_NAME: SamSs Stores security information for local user accounts. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\system32\lsass.exe LOAD_ORDER_GROUP : LocalValidation TAG : 0 DISPLAY_NAME : Security Accounts Manager DEPENDENCIES : RPCSS SERVICE_START_NAME: LocalSystem SERVICE_NAME: SBService (null) TYPE : 10 WIN32_OWN_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : ScriptBlocking Service DEPENDENCIES : SERVICE_START_NAME: LocalSystem SERVICE_NAME: SCardDrv Enables support for legacy non-plug and play smart-card readers used by this computer. If this service is stopped, this computer will not support legacy reader. If this service is disabled, any services that explicitly depend on it will fail to start. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 0 IGNORE BINARY_PATH_NAME : C:\WINDOWS\System32\SCardSvr.exe LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Smart Card Helper DEPENDENCIES : +Smart Card Reader SERVICE_START_NAME: NT AUTHORITY\LocalService SERVICE_NAME: SCardSvr Manages access to smart cards read by this computer. If this service is stopped, this computer will be unable to read smart cards. If this service is disabled, any services that explicitly depend on it will fail to start. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 0 IGNORE BINARY_PATH_NAME : C:\WINDOWS\System32\SCardSvr.exe LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Smart Card DEPENDENCIES : PlugPlay SERVICE_START_NAME: NT AUTHORITY\LocalService SERVICE_NAME: Schedule Enables a user to configure and schedule automated tasks on this computer. If this service is stopped, these tasks will not be run at their scheduled times. If this service is disabled, any services that explicitly depend on it will fail to start. TYPE : 120 WIN32_SHARE_PROCESS INTERACTIVE_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs LOAD_ORDER_GROUP : SchedulerGroup TAG : 0 DISPLAY_NAME : Task Scheduler DEPENDENCIES : RpcSs SERVICE_START_NAME: LocalSystem SERVICE_NAME: seclogon Enables starting processes under alternate credentials. If this service is stopped, this type of logon access will be unavailable. If this service is disabled, any services that explicitly depend on it will fail to start. TYPE : 120 WIN32_SHARE_PROCESS INTERACTIVE_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 0 IGNORE BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Secondary Logon DEPENDENCIES : SERVICE_START_NAME: LocalSystem SERVICE_NAME: SENS Tracks system events such as Windows logon, network, and power events. Notifies COM+ Event System subscribers of these events. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\system32\svchost.exe -k netsvcs LOAD_ORDER_GROUP : Network TAG : 0 DISPLAY_NAME : System Event Notification DEPENDENCIES : EventSystem SERVICE_START_NAME: LocalSystem SERVICE_NAME: SharedAccess Provides network address translation, addressing, name resolution and/or intrusion prevention services for a home or small office network. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Internet Connection Firewall (ICF) / Internet Connection Sharing (ICS) DEPENDENCIES : Netman : NLA : RasMan : ALG SERVICE_START_NAME: LocalSystem SERVICE_NAME: ShellHWDetection (null) TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 0 IGNORE BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs LOAD_ORDER_GROUP : ShellSvcGroup TAG : 0 DISPLAY_NAME : Shell Hardware Detection DEPENDENCIES : RpcSs SERVICE_START_NAME: LocalSystem SERVICE_NAME: Spooler Loads files to memory for later printing. TYPE : 110 WIN32_OWN_PROCESS INTERACTIVE_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\system32\spoolsv.exe LOAD_ORDER_GROUP : SpoolerGroup TAG : 0 DISPLAY_NAME : Print Spooler DEPENDENCIES : LexBceS : RPCSS SERVICE_START_NAME: LocalSystem FAIL_RESET_PERIOD : 86400 seconds FAILURE_ACTIONS : Restart DELAY: 60000 seconds : Restart DELAY: 60000 seconds : None DELAY: 0 seconds SERVICE_NAME: srservice Performs system restore functions. To stop service, turn off System Restore from the System Restore tab in My Computer->Properties TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : System Restore Service DEPENDENCIES : RpcSs SERVICE_START_NAME: LocalSystem SERVICE_NAME: SSDPSRV Enables discovery of UPnP devices on your home network. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k LocalService LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : SSDP Discovery Service DEPENDENCIES : SERVICE_START_NAME: NT AUTHORITY\LocalService SERVICE_NAME: stisvc Provides image acquisition services for scanners and cameras. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k imgsvc LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Windows Image Acquisition (WIA) DEPENDENCIES : RpcSs SERVICE_START_NAME: LocalSystem SERVICE_NAME: SwPrv Manages software-based volume shadow copies taken by the Volume Shadow Copy service. If this service is stopped, software-based volume shadow copies cannot be managed. If this service is disabled, any services that explicitly depend on it will fail to start. TYPE : 10 WIN32_OWN_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 0 IGNORE BINARY_PATH_NAME : C:\WINDOWS\System32\dllhost.exe /Processid:{261FF5D6-55B3-4D28-8348-7DBC93E219F0} LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : MS Software Shadow Copy Provider DEPENDENCIES : rpcss SERVICE_START_NAME: LocalSystem SERVICE_NAME: SysmonLog Collects performance data from local or remote computers based on preconfigured schedule parameters, then writes the data to a log or triggers an alert. If this service is stopped, performance information will not be collected. If this service is disabled, any services that explicitly depend on it will fail to start. TYPE : 10 WIN32_OWN_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\system32\smlogsvc.exe LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Performance Logs and Alerts DEPENDENCIES : SERVICE_START_NAME: NT Authority\NetworkService SERVICE_NAME: TapiSrv Provides Telephony API (TAPI) support for programs that control telephony devices and IP based voice connections on the local computer and, through the LAN, on servers that are also running the service. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Telephony DEPENDENCIES : PlugPlay : RpcSs SERVICE_START_NAME: LocalSystem SERVICE_NAME: TermService Allows multiple users to be connected interactively to a machine as well as the display of desktops and applications to remote computers. The underpinning of Remote Desktop (including RD for Administrators), Fast User Switching, Remote Assistance, and Terminal Server. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Terminal Services DEPENDENCIES : RPCSS SERVICE_START_NAME: LocalSystem SERVICE_NAME: Themes Provides user experience theme management. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs LOAD_ORDER_GROUP : UIGroup TAG : 0 DISPLAY_NAME : Themes DEPENDENCIES : SERVICE_START_NAME: LocalSystem FAIL_RESET_PERIOD : 86400 seconds FAILURE_ACTIONS : Restart DELAY: 60000 seconds : Restart DELAY: 60000 seconds : None DELAY: 0 seconds SERVICE_NAME: TlntSvr Enables a remote user to log on to this computer and run programs, and supports various TCP/IP Telnet clients, including UNIX-based and Windows-based computers. If this service is stopped, remote user access to programs might be unavailable. If this service is disabled, any services that explicitly depend on it will fail to start. TYPE : 10 WIN32_OWN_PROCESS START_TYPE : 4 DISABLED ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\tlntsvr.exe LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Telnet DEPENDENCIES : RPCSS : TCPIP : NTLMSSP SERVICE_START_NAME: LocalSystem SERVICE_NAME: TrkWks Maintains links between NTFS files within a computer or across computers in a network domain. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\system32\svchost.exe -k netsvcs LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Distributed Link Tracking Client DEPENDENCIES : RpcSs SERVICE_START_NAME: LocalSystem SERVICE_NAME: uploadmgr Manages synchronous and asynchronous file transfers between clients and servers on the network. If this service is stopped, synchronous and asynchronous file transfers between clients and servers on the network will not occur. If this service is disabled, any services that explicitly depend on it will fail to start. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Upload Manager DEPENDENCIES : RPCSS SERVICE_START_NAME: LocalSystem FAIL_RESET_PERIOD : 86400 seconds FAILURE_ACTIONS : Restart DELAY: 100 seconds : Restart DELAY: 100 seconds : None DELAY: 100 seconds SERVICE_NAME: upnphost Provides support to host Universal Plug and Play devices. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k LocalService LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Universal Plug and Play Device Host DEPENDENCIES : SSDPSRV SERVICE_START_NAME: NT AUTHORITY\LocalService FAIL_RESET_PERIOD : -1 seconds FAILURE_ACTIONS : Restart DELAY: 0 seconds SERVICE_NAME: UPS Manages an uninterruptible power supply (UPS) connected to the computer. TYPE : 10 WIN32_OWN_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\ups.exe LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Uninterruptible Power Supply DEPENDENCIES : SERVICE_START_NAME: NT AUTHORITY\LocalService SERVICE_NAME: VSS Manages and implements Volume Shadow Copies used for backup and other purposes. If this service is stopped, shadow copies will be unavailable for backup and the backup may fail. If this service is disabled, any services that explicitly depend on it will fail to start. TYPE : 10 WIN32_OWN_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\vssvc.exe LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Volume Shadow Copy DEPENDENCIES : RPCSS SERVICE_START_NAME: LocalSystem SERVICE_NAME: w32time Maintains date and time synchronization on all clients and servers in the network. If this service is stopped, date and time synchronization will be unavailable. If this service is disabled, any services that explicitly depend on it will fail to start. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\system32\svchost.exe -k netsvcs LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Windows Time DEPENDENCIES : SERVICE_START_NAME: LocalSystem SERVICE_NAME: WANMiniportService (null) TYPE : 10 WIN32_OWN_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 0 IGNORE BINARY_PATH_NAME : "C:\WINDOWS\wanmpsvc.exe" LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : WAN Miniport (ATW) Service DEPENDENCIES : SERVICE_START_NAME: LocalSystem SERVICE_NAME: WebClient Enables Windows-based programs to create, access, and modify Internet-based files. If this service is stopped, these functions will not be available. If this service is disabled, any services that explicitly depend on it will fail to start. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k LocalService LOAD_ORDER_GROUP : NetworkProvider TAG : 0 DISPLAY_NAME : WebClient DEPENDENCIES : MRxDAV SERVICE_START_NAME: NT AUTHORITY\LocalService SERVICE_NAME: winmgmt Provides a common interface and object model to access management information about operating system, devices, applications and services. If this service is stopped, most Windows-based software will not function properly. If this service is disabled, any services that explicitly depend on it will fail to start. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 0 IGNORE BINARY_PATH_NAME : C:\WINDOWS\system32\svchost.exe -k netsvcs LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Windows Management Instrumentation DEPENDENCIES : RPCSS : Eventlog SERVICE_START_NAME: LocalSystem FAIL_RESET_PERIOD : 86400 seconds FAILURE_ACTIONS : Restart DELAY: 60000 seconds : Restart DELAY: 60000 seconds SERVICE_NAME: WmdmPmSN Retrieves the serial number of any portable media player connected to this computer. If this service is stopped, protected content might not be down loaded to the device. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Portable Media Serial Number Service DEPENDENCIES : SERVICE_START_NAME: LocalSystem SERVICE_NAME: Wmi Provides systems management information to and from drivers. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Windows Management Instrumentation Driver Extensions DEPENDENCIES : SERVICE_START_NAME: LocalSystem SERVICE_NAME: WmiApSrv Provides performance library information from WMI HiPerf providers. TYPE : 10 WIN32_OWN_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\wbem\wmiapsrv.exe LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : WMI Performance Adapter DEPENDENCIES : RPCSS SERVICE_START_NAME: LocalSystem SERVICE_NAME: wuauserv Enables the download and installation of Windows updates. If this service is disabled, this computer will not be able to use the Automatic Updates feature or the Windows Update Web site. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\system32\svchost.exe -k netsvcs LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Automatic Updates DEPENDENCIES : SERVICE_START_NAME: LocalSystem SERVICE_NAME: WZCSVC Provides automatic configuration for the 802.11 adapters TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs LOAD_ORDER_GROUP : TDI TAG : 0 DISPLAY_NAME : Wireless Zero Configuration DEPENDENCIES : RpcSs : Ndisuio SERVICE_START_NAME: LocalSystem Here's the second log. * DLLCompare Log version(1.0.0.125) Files Found that Windows does not See or cannot Access *Not everything listed here means you are infected! ________________________________________________ C:\WINDOWS\SYSTEM32\dnmnn.dll Fri Sep 10 2004 11:21:46a A.SH. 56,832 55.50 K C:\WINDOWS\SYSTEM32\grhet.dll Tue Sep 14 2004 7:39:50a A.SH. 56,832 55.50 K C:\WINDOWS\SYSTEM32\gufys.dll Thu Sep 9 2004 5:37:50p A.SH. 56,832 55.50 K C:\WINDOWS\SYSTEM32\hxvjo.dll Wed Sep 22 2004 5:36:20p A.SH. 56,832 55.50 K C:\WINDOWS\SYSTEM32\ywljv.dll Fri Oct 8 2004 4:51:56p A.SH. 56,832 55.50 K ________________________________________________ 1,667 items found: 1,667 files (5 H/S), 0 directories. Total of file sizes: 382,052,889 bytes 364.35 M Administrator Account = True ——————–End log———————

This is one that I need a little more information from the computer before giving removal instructions.

Please go to Start > Run and type services.msc into the Run box. The services management console will open. In the left pane are the list of services that are running on the computer. In that list please look for one of the following services:
Workstation NetLogon Service
Network Security Service (NSS)
Remote Procedure Call (RPC) Helper
Remote Access Service

I suspect it will be the Network Security Service (NSS) but I am not certain. When you find one of the four services listed please right click on it and choose Properties. When the property window opens, at the top of the window beside Service Name you should see O?’ŽrtñåȲ$Ó. If it is not there in any of the above listed services, please go through each service until you find the one that has that entry beside Service Name. Once you locate the correct service please note the following:
1) The Display name of the service
2) The Path to Executable
3) On the LogOn tab is it Local System or other.

Please post all of that information back here into this thread.

I checked the 4 services you asked me to and didn't find the service name you posted in your instructions. I went through each service and didn't find it in any other service either. However, when I clicked on the Network Security Service I get a message that reads: "Configuation Manager: A required entry in registry is missing or an attempt to wrtie to registry failed." What's next? Gillian

Question: Are you saying that you HAVE a service called Network Security Service? If so that is bad - there is no such service in XP - it is added by the malware. So the information that you find in its properties window, such as the Path To Executable is the information we need to delete the service and therefore the malware. I need as much information as you can find on the tabs in the properties of that service
thanks

This computer has a service named network security service (NSS) When I click on properties I get "Configuration Manger: A required entry in registry is missing or an attempt to write to registry failed." Then I close that and get "System cannot find the file specified." There is nothing in the description, startup or startup type colums. Under Log on As it says Local System. I do have a service called Remote Procedure Call (RPC) but it doesn't have the word helper at the end. An I have a service Remote Procedure Call (RPC) Locator. I did write down the service names and path if you need them. Let me know what to do next or what info I can get to you to assist. Thank you so much again! Gillian

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