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Hi Jack This Log 3rd Posting, Help!

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Windows XP Pro with service pack 2 installed Trying to help a friend with his PC I have download and run spybot S&D, and other spy killers Ad-aware 6.0 but just can't seem to get everything clean? also the shell.dll keeps getting deleted? I have setup firewall and updated all his scaners, but just a bit to late! Have run HijackThis and saved the log file what do need to get rid of? I have go as far as I can by myself I don't want to start deleteing stuff that should be there please help!!!!! As follows: Logfile of HijackThis v1.97.7 Scan saved at 9:55:10 a.m., on 19/08/2004 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe C:\Program Files\Norton AntiVirus\navapsvc.exe C:\WINDOWS\system32\sdkvp32.exe C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\System32\igfxtray.exe C:\WINDOWS\System32\hkcmd.exe C:\Program Files\Analog Devices\SoundMAX\SMTray.exe C:\Program Files\Analog Devices\SoundMAX\DrvLsnr.exe C:\Program Files\Common Files\Symantec Shared\ccApp.exe C:\WINDOWS\system32\addcb.exe C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe C:\Program Files\Messenger\msmsgs.exe C:\WINDOWS\system32\ctfmon.exe C:\WINDOWS\system32\zbw.exe C:\WINDOWS\system32\ntvdm.exe C:\Documents and Settings\Administrator\My Documents\Virus and Worm removal tools\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\kwnhl.dll/sp.html#37049 R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\kwnhl.dll/sp.html#37049 R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\kwnhl.dll/sp.html#37049 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\kwnhl.dll/sp.html#37049 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\kwnhl.dll/sp.html#37049 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\kwnhl.dll/sp.html#37049 R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\kwnhl.dll/sp.html#37049 O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll O2 - BHO: (no name) - {539B572E-7B0F-7CC3-9352-C94BF984726F} - C:\WINDOWS\apiht.dll O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe O4 - HKLM\..\Run: [Smapp] C:\Program Files\Analog Devices\SoundMAX\SMTray.exe O4 - HKLM\..\Run: [DrvLsnr] C:\Program Files\Analog Devices\SoundMAX\DrvLsnr.exe O4 - HKLM\..\Run: [srmclean] C:\Cpqs\Scom\srmclean.exe O4 - HKLM\..\Run: [SetRefresh] C:\Program Files\Compaq\SetRefresh\SetRefresh.exe O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe" O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe" O4 - HKLM\..\Run: [addcb.exe] C:\WINDOWS\system32\addcb.exe O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe O4 - HKLM\..\Run: [Pcsv] C:\WINDOWS\system32\pcs\pcsvc.exe O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [Trtvjk] C:\WINDOWS\system32\zbw.exe O4 - HKLM\..\RunOnce: [apikx32.exe] C:\WINDOWS\system32\apikx32.exe O4 - HKLM\..\RunOnce: [iews32.exe] C:\WINDOWS\iews32.exe O4 - HKLM\..\RunOnce: [ipuz.exe] C:\WINDOWS\system32\ipuz.exe O4 - HKLM\..\RunOnce: [msqp.exe] C:\WINDOWS\system32\msqp.exe O4 - HKLM\..\RunOnce: [sdkxp.exe] C:\WINDOWS\sdkxp.exe O4 - HKLM\..\RunOnce: [mfcaa32.exe] C:\WINDOWS\mfcaa32.exe O4 - HKLM\..\RunOnce: [apprd32.exe] C:\WINDOWS\apprd32.exe O4 - HKLM\..\RunOnce: [apilq.exe] C:\WINDOWS\system32\apilq.exe O4 - HKLM\..\RunOnce: [sdkui.exe] C:\WINDOWS\sdkui.exe O4 - HKLM\..\RunOnce: [netjl32.exe] C:\WINDOWS\netjl32.exe O4 - HKLM\..\RunOnce: [ntwk.exe] C:\WINDOWS\ntwk.exe O4 - HKLM\..\RunOnce: [netiv32.exe] C:\WINDOWS\netiv32.exe O4 - HKLM\..\RunOnce: [javaim32.exe] C:\WINDOWS\system32\javaim32.exe O4 - HKLM\..\RunOnce: [netwf.exe] C:\WINDOWS\netwf.exe O4 - HKLM\..\RunOnce: [sdkgn.exe] C:\WINDOWS\system32\sdkgn.exe O4 - HKLM\..\RunOnce: [atldp.exe] C:\WINDOWS\system32\atldp.exe O4 - HKLM\..\RunOnce: [appui32.exe] C:\WINDOWS\system32\appui32.exe O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000 O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM) O9 - Extra button: Messenger (HKLM) O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM)
When HJT fixes anything, it makes backups of the original files in the folder it is in.
For this reason;

1. Please go to you're 'My Documents' folder, right-click and select 'New > Folder' then name the folder 'HJT'.
2. Copy and paste HijackThis.exe to the new folder.
3. Close ALL windows except HJT
4. SCAN with HJT
5. POST the new log in this thread using 'Add Reply' this will be tracked.
thank you and sorry about the delay.

And there is a newer of HijackThis1.98.2 Download it here

Please scan with this version.


And please dont reboot any more.
Hi little eagle, Thanks for the reply we have done as you ask were to now? Do you need anything else?? Thanks again for your help!!! Leo Logfile of HijackThis v1.98.2 Scan saved at 7:58:14 p.m., on 23/08/2004 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe C:\Program Files\Norton AntiVirus\navapsvc.exe C:\WINDOWS\system32\sdkvp32.exe C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\System32\igfxtray.exe C:\WINDOWS\System32\hkcmd.exe C:\Program Files\Analog Devices\SoundMAX\SMTray.exe C:\Program Files\Analog Devices\SoundMAX\DrvLsnr.exe C:\Program Files\Common Files\Symantec Shared\ccApp.exe C:\WINDOWS\system32\addcb.exe C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe C:\Program Files\Messenger\msmsgs.exe C:\WINDOWS\system32\ctfmon.exe C:\WINDOWS\system32\zbw.exe C:\WINDOWS\system32\ntvdm.exe C:\Documents and Settings\Administrator\My Documents\HJT\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\hhfaq.dll/sp.html#37049 R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\hhfaq.dll/sp.html#37049 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\hhfaq.dll/sp.html#37049 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\hhfaq.dll/sp.html#37049 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\hhfaq.dll/sp.html#37049 R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\hhfaq.dll/sp.html#37049 R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\hhfaq.dll/sp.html#37049 R3 - Default URLSearchHook is missing O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll O2 - BHO: (no name) - {56CBAADD-C44A-3DB1-F908-3B89CDC59286} - C:\WINDOWS\system32\msap.dll O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe O4 - HKLM\..\Run: [Smapp] C:\Program Files\Analog Devices\SoundMAX\SMTray.exe O4 - HKLM\..\Run: [DrvLsnr] C:\Program Files\Analog Devices\SoundMAX\DrvLsnr.exe O4 - HKLM\..\Run: [srmclean] C:\Cpqs\Scom\srmclean.exe O4 - HKLM\..\Run: [SetRefresh] C:\Program Files\Compaq\SetRefresh\SetRefresh.exe O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe" O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe" O4 - HKLM\..\Run: [addcb.exe] C:\WINDOWS\system32\addcb.exe O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe O4 - HKLM\..\Run: [Pcsv] C:\WINDOWS\system32\pcs\pcsvc.exe O4 - HKLM\..\RunOnce: [apikx32.exe] C:\WINDOWS\system32\apikx32.exe O4 - HKLM\..\RunOnce: [iews32.exe] C:\WINDOWS\iews32.exe O4 - HKLM\..\RunOnce: [ipuz.exe] C:\WINDOWS\system32\ipuz.exe O4 - HKLM\..\RunOnce: [msqp.exe] C:\WINDOWS\system32\msqp.exe O4 - HKLM\..\RunOnce: [sdkxp.exe] C:\WINDOWS\sdkxp.exe O4 - HKLM\..\RunOnce: [mfcaa32.exe] C:\WINDOWS\mfcaa32.exe O4 - HKLM\..\RunOnce: [apprd32.exe] C:\WINDOWS\apprd32.exe O4 - HKLM\..\RunOnce: [sdkui.exe] C:\WINDOWS\sdkui.exe O4 - HKLM\..\RunOnce: [netjl32.exe] C:\WINDOWS\netjl32.exe O4 - HKLM\..\RunOnce: [ntwk.exe] C:\WINDOWS\ntwk.exe O4 - HKLM\..\RunOnce: [netiv32.exe] C:\WINDOWS\netiv32.exe O4 - HKLM\..\RunOnce: [javaim32.exe] C:\WINDOWS\system32\javaim32.exe O4 - HKLM\..\RunOnce: [netwf.exe] C:\WINDOWS\netwf.exe O4 - HKLM\..\RunOnce: [sdkgn.exe] C:\WINDOWS\system32\sdkgn.exe O4 - HKLM\..\RunOnce: [atldp.exe] C:\WINDOWS\system32\atldp.exe O4 - HKLM\..\RunOnce: [appui32.exe] C:\WINDOWS\system32\appui32.exe O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [Trtvjk] C:\WINDOWS\system32\zbw.exe O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000 O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file) O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file) O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
Please read through the instructions before you start (you may want to print this out).

Please note that everytime you reboot your computer there's a good chance that the files names may have changed.
The link below will help ID them:
http://www.pchell.com/support/onlythebest.shtml

Please download and unzip
AboutBuster to a folder. Inside the folder is a readme file that has instructions on the use of the program.
AboutBuster MUST be updated before you use it.
Start AboutBuster, click the update button, check for update, drag the box to the side and hit download updates, close the box . Don't run it yet.
Current reference list # is 15
Sometimes AboutBuster works better in safe mode, try it.

You may also find the TheKillBox helpful for deleting and ending task on files to be deleted.
To end task on a file that's running use the drop down arrow in the right lower corner of the program and the button to the left of it.


1. Please download and install AD-Aware.
Check Here on how setup and use it - please make sure you update it first.

2. Go to Start->Run and type "Services.msc" (without quotes) then hit Ok
Scroll down and find the service called "Network Security Service" (it may also be listed as Remote Procedure Call (RPC) Helper or Workstation NetLogon Service)

When you find it, double-click on it. In the next window that opens, click the Stop button, then click on properties and under the General Tab, change the Startup Type to Disabled. Now hit Apply and then Ok and close any open windows. If you don´t find this service listed go ahead with the next steps.

3. Open Windows Explorer & Go to Tools > Folder Options. Click on the View tab and make sure that "Show hidden files and folders" is checked.
Also uncheck "Hide protected operating system files" and untick "hide extensions for known file types" . Now click "Apply to all folders"
Click "Apply" then "OK"

For anyone using Windows XP, 'Search' will not automatically show hidden files even if your folder options settings are set to do that. Do this so you can see hidden files and folders - click here http://www.davehigham.zen.co.uk/downloads/xphidden.zip to download xphidden.zip. Extract xphidden.reg from the zip file and save it to the desktop. When done, double-click the xphidden.reg and when asked to merge say yes.

4. Press Ctrl+Alt+Delete once => Click Task Manager => Click the Processes tab => Double-click the Image Name column header to alphabetically sort the processes => Scroll through the list and look for:

addcb.exe
zbw.exe
you may also find these
apikx32.exe
iews32.exe
ipuz.exe
msqp.exe
sdkxp.exe
mfcaa32.exe
apprd32.exe
apilq.exe
sdkui.exe
netjl32.exe
ntwk.exe
netiv32.exe
javaim32.exe
netwf.exe
sdkgn.exe
atldp.exe
appui32.exe

If you find the files, click on them, and then click End Process => Exit the Task Manager.

5. CLOSE ALL WINDOWS AND BROWSERS Scan with Hijack This and put checks next to all the following, then click "Fix Checked"

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\kwnhl.dll/sp.html#37049
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\kwnhl.dll/sp.html#37049
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\kwnhl.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\kwnhl.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\kwnhl.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\kwnhl.dll/sp.html#37049
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\kwnhl.dll/sp.html#37049
O2 - BHO: (no name) - {539B572E-7B0F-7CC3-9352-C94BF984726F} - C:\WINDOWS\apiht.dll
O4 - HKLM\..\Run: [addcb.exe] C:\WINDOWS\system32\addcb.exe
O4 - HKCU\..\Run: [Trtvjk] C:\WINDOWS\system32\zbw.exe
O4 - HKLM\..\RunOnce: [apikx32.exe] C:\WINDOWS\system32\apikx32.exe
O4 - HKLM\..\RunOnce: [iews32.exe] C:\WINDOWS\iews32.exe
O4 - HKLM\..\RunOnce: [ipuz.exe] C:\WINDOWS\system32\ipuz.exe
O4 - HKLM\..\RunOnce: [msqp.exe] C:\WINDOWS\system32\msqp.exe
O4 - HKLM\..\RunOnce: [sdkxp.exe] C:\WINDOWS\sdkxp.exe
O4 - HKLM\..\RunOnce: [mfcaa32.exe] C:\WINDOWS\mfcaa32.exe
O4 - HKLM\..\RunOnce: [apprd32.exe] C:\WINDOWS\apprd32.exe
O4 - HKLM\..\RunOnce: [apilq.exe] C:\WINDOWS\system32\apilq.exe
O4 - HKLM\..\RunOnce: [sdkui.exe] C:\WINDOWS\sdkui.exe
O4 - HKLM\..\RunOnce: [netjl32.exe] C:\WINDOWS\netjl32.exe
O4 - HKLM\..\RunOnce: [ntwk.exe] C:\WINDOWS\ntwk.exe
O4 - HKLM\..\RunOnce: [netiv32.exe] C:\WINDOWS\netiv32.exe
O4 - HKLM\..\RunOnce: [javaim32.exe] C:\WINDOWS\system32\javaim32.exe
O4 - HKLM\..\RunOnce: [netwf.exe] C:\WINDOWS\netwf.exe
O4 - HKLM\..\RunOnce: [sdkgn.exe] C:\WINDOWS\system32\sdkgn.exe
O4 - HKLM\..\RunOnce: [atldp.exe] C:\WINDOWS\system32\atldp.exe
O4 - HKLM\..\RunOnce: [appui32.exe] C:\WINDOWS\system32\appui32.exe

6. Delete the following files if present: Do not delete the folders Windows or system32

C:\WINDOWS\system32\kwnhl.dll
C:\WINDOWS\apiht.dll
C:\WINDOWS\system32\addcb.exe
C:\WINDOWS\system32\zbw.exe
C:\WINDOWS\system32\apikx32.exe
C:\WINDOWS\iews32.exe
C:\WINDOWS\system32\ipuz.exe
C:\WINDOWS\system32\msqp.exe
C:\WINDOWS\sdkxp.exe
C:\WINDOWS\mfcaa32.exe
C:\WINDOWS\apprd32.exe
C:\WINDOWS\system32\apilq.exe
C:\WINDOWS\sdkui.exe
C:\WINDOWS\netjl32.exe
C:\WINDOWS\ntwk.exe
C:\WINDOWS\netiv32.exe
C:\WINDOWS\system32\javaim32.exe
C:\WINDOWS\netwf.exe
C:\WINDOWS\system32\sdkgn.exe
C:\WINDOWS\system32\atldp.exe
C:\WINDOWS\system32\appui32.exe

(and any other files with the same name that end in .dll, .exe or .dat, you may find them right next to each other, example - appsw.exe, appsw.dll, appsw.dat)

7. Run AboutBuster . This will scan your computer for the bad files and delete them. Save the report (copy and paste into notepad or wordpad and save as a .txt file) and post a copy back here when you are done with all the steps.

8. Scan with AdAware and let it remove any bad files found.

9. Clean out temporary and TIF files. Go to Start > Run and type in the box: cleanmgr. Let it scan your system for files to remove. Make sure these 3 are checked and then press *ok* to remove:

Temporary Files
Temporary Internet Files
Recycle Bin

10. Click here http://www.davehigham.zen.co.uk/downloads/cwsuninst.zip to download cwsuninst.zip.
Extract cwsuninst.reg from the zip file and save it to the desktop.
When done, double-click the cwsuninst.reg and when asked to merge say yes.

11. Download the Hoster from here http://members.aol.com/toadbee/hoster.zip. Press "Restore Original Hosts" and press "OK". Exit Program.

12. Go here and run online scans (all), allow them to delete whatever they find:
TrendMicro HouseCall
eTrust AntiVirus Web Scanner
Panda ActiveScan
Note any thing that can't be fixed
Make sure you check "AutoClean"

12a (optional) Download to and run from your desktop CW-Shredder
Hit the fix button and let it run and fix what it finds, make sure you have all browser windows closed.

13. Reboot to normal mode.
Download System Security Suite. Extract it from the zip file into a folder.
http://www.igorshpak.net/software/3ssetup104.zip
Under "items to clear" click all. Then click "clear selected items"

14. Post a fresh HJT log.
Hi LE,

here is the HJT log:

Logfile of HijackThis v1.98.2
Scan saved at 3:32:27 p.m., on 25/08/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Analog Devices\SoundMAX\SMTray.exe
C:\Program Files\Analog Devices\SoundMAX\DrvLsnr.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Administrator\My Documents\HJT\HijackThis.exe

R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [Smapp] C:\Program Files\Analog Devices\SoundMAX\SMTray.exe
O4 - HKLM\..\Run: [DrvLsnr] C:\Program Files\Analog Devices\SoundMAX\DrvLsnr.exe
O4 - HKLM\..\Run: [srmclean] C:\Cpqs\Scom\srmclean.exe
O4 - HKLM\..\Run: [SetRefresh] C:\Program Files\Compaq\SetRefresh\SetRefresh.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
O4 - HKLM\..\Run: [Pcsv] C:\WINDOWS\system32\pcs\pcsvc.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061…all/xscan53.cab

and the About Buster Log, the last log is the last scan:

canned at: 1:59:15 p.m. on: 25/08/2004


– Scan 1 —————————
About:Buster Version 3.0
Reference List : 15

No ADS found on system
Removed 4 Random Key Entries
Deleted 3 Service Keys Successfully!
Removed! : C:\WINDOWS\aivwo.dll
Removed! : C:\WINDOWS\apina.exe
Removed! : C:\WINDOWS\apipa32.exe
Removed! : C:\WINDOWS\apird.exe
Removed! : C:\WINDOWS\apiub32.exe
Removed! : C:\WINDOWS\apweu.dat
Removed! : C:\WINDOWS\byxwv.dat
Removed! : C:\WINDOWS\cokyo.dat
Removed! : C:\WINDOWS\crry.exe
Removed! : C:\WINDOWS\dbvuq.dat
Removed! : C:\WINDOWS\diqag.dat
Removed! : C:\WINDOWS\ezfyt.dll
Removed! : C:\WINDOWS\fbvro.dat
Removed! : C:\WINDOWS\fccde.dat
Removed! : C:\WINDOWS\fojwyg.dat
Removed! : C:\WINDOWS\hchyx.dat
Removed! : C:\WINDOWS\hepnf.dat
Removed! : C:\WINDOWS\idmzy.dll
Removed! : C:\WINDOWS\iews32.exe
Removed! : C:\WINDOWS\ihqkt.dat
Removed! : C:\WINDOWS\javamh.exe
Removed! : C:\WINDOWS\kogwj.dat
Removed! : C:\WINDOWS\lywlo.dll
Removed! : C:\WINDOWS\meazr.dat
Removed! : C:\WINDOWS\mezfy.dat
Removed! : C:\WINDOWS\mfcoi.exe
Removed! : C:\WINDOWS\netax.exe
Removed! : C:\WINDOWS\nfzpz.dat
Removed! : C:\WINDOWS\n_mtxrbt.dat
Removed! : C:\WINDOWS\n_stfuzu.dat
Removed! : C:\WINDOWS\n_zvpaug.dat
Removed! : C:\WINDOWS\oeewd.dat
Removed! : C:\WINDOWS\ommiy.dat
Removed! : C:\WINDOWS\prbij.dat
Removed! : C:\WINDOWS\pupxk.dll
Removed! : C:\WINDOWS\qbmhu.dll
Removed! : C:\WINDOWS\qlqfq.dll
Removed! : C:\WINDOWS\sdkal.exe
Removed! : C:\WINDOWS\spknp.dat
Removed! : C:\WINDOWS\urfwj.dat
Removed! : C:\WINDOWS\uuotn.dat
Removed! : C:\WINDOWS\uupxr.dat
Removed! : C:\WINDOWS\vcxkw.dat
Removed! : C:\WINDOWS\vkkco.dll
Removed! : C:\WINDOWS\wkipl.dat
Removed! : C:\WINDOWS\xvelj.dat
Removed! : C:\WINDOWS\xwnxa.dat
Removed! : C:\WINDOWS\yghoi.dat
Removed! : C:\WINDOWS\yowsqq.dat
Removed! : C:\WINDOWS\yzglm.dat
Removed! : C:\WINDOWS\zfiyu.dat
Removed! : C:\WINDOWS\system32\aBACKdkjzh.dll
Removed! : C:\WINDOWS\system32\AbACKdmeqc.dll
Removed! : C:\WINDOWS\system32\ABACKhsimo.dll
Removed! : C:\WINDOWS\system32\abACKpfscj.dll
Removed! : C:\WINDOWS\system32\AbACKuawto.dll
Removed! : C:\WINDOWS\system32\abackxzjii.dll
Removed! : C:\WINDOWS\system32\aibup.dat
Removed! : C:\WINDOWS\system32\apikx32.exe
Removed! : C:\WINDOWS\system32\appdl.exe
Removed! : C:\WINDOWS\system32\appqx.exe
Removed! : C:\WINDOWS\system32\bxiae.dat
Removed! : C:\WINDOWS\system32\clmrc.dat
Removed! : C:\WINDOWS\system32\cwfqp.dat
Removed! : C:\WINDOWS\system32\dfure.dat
Removed! : C:\WINDOWS\system32\djqgr.dat
Removed! : C:\WINDOWS\system32\dzqsq.dat
Removed! : C:\WINDOWS\system32\elckj.dat
Removed! : C:\WINDOWS\system32\erjhr.dat
Removed! : C:\WINDOWS\system32\esdnz.dat
Removed! : C:\WINDOWS\system32\ezpmc.dat
Removed! : C:\WINDOWS\system32\fjpbu.dat
Removed! : C:\WINDOWS\system32\fvwjm.dat
Removed! : C:\WINDOWS\system32\gtwzs.dat
Removed! : C:\WINDOWS\system32\gwnhw.dat
Removed! : C:\WINDOWS\system32\hhabg.dat
Removed! : C:\WINDOWS\system32\hnmai.dat
Removed! : C:\WINDOWS\system32\ieif32.exe
Removed! : C:\WINDOWS\system32\ipdq32.exe
Removed! : C:\WINDOWS\system32\iprz32.exe
Removed! : C:\WINDOWS\system32\ipuz.exe
Removed! : C:\WINDOWS\system32\ixupp.dat
Removed! : C:\WINDOWS\system32\javaeh32.exe
Removed! : C:\WINDOWS\system32\javaim32.exe
Removed! : C:\WINDOWS\system32\kbhde.dat
Removed! : C:\WINDOWS\system32\kkjgo.dat
Removed! : C:\WINDOWS\system32\lacjk.dat
Removed! : C:\WINDOWS\system32\lvuda.dat
Removed! : C:\WINDOWS\system32\lyjpq.dat
Removed! : C:\WINDOWS\system32\mfcal32.exe
Removed! : C:\WINDOWS\system32\mfcbn.exe
Removed! : C:\WINDOWS\system32\msqp.exe
Removed! : C:\WINDOWS\system32\ndngx.dat
Removed! : C:\WINDOWS\system32\netxp32.exe
Removed! : C:\WINDOWS\system32\njcml.dat
Removed! : C:\WINDOWS\system32\nwfcb.dat
Removed! : C:\WINDOWS\system32\ohwnz.dat
Removed! : C:\WINDOWS\system32\oirmu.dat
Removed! : C:\WINDOWS\system32\ppwtq.dat
Removed! : C:\WINDOWS\system32\qkhku.dat
Removed! : C:\WINDOWS\system32\rbgfo.dat
Removed! : C:\WINDOWS\system32\rrvok.dat
Removed! : C:\WINDOWS\system32\rusfi.dat
Removed! : C:\WINDOWS\system32\sdkvv.exe
Removed! : C:\WINDOWS\system32\tjwaw.dat
Removed! : C:\WINDOWS\system32\ublaq.dat
Removed! : C:\WINDOWS\system32\vagtp.dat
Removed! : C:\WINDOWS\system32\veuzt.dat
Removed! : C:\WINDOWS\system32\winty32.exe
Removed! : C:\WINDOWS\system32\wslvz.dat
Removed! : C:\WINDOWS\system32\ygbrk.dat
Removed! : C:\WINDOWS\system32\yvncz.dat
Attempted Clean Of Temp folder.
Removed Uninstall Key (HSA)
Removed Uninstall Key (SE)
Removed Uninstall Key (SW)
Pages Reset… Done!

– Scan 2 —————————
About:Buster Version 3.0
Reference List : 15

No ADS found on system
Removed 4 Random Key Entries
Attempted Clean Of Temp folder.
Pages Reset… Done!






Scanned at: 2:44:15 p.m. on: 25/08/2004


– Scan 1 —————————
About:Buster Version 3.0
Reference List : 15

No ADS found on system
Removed 4 Random Key Entries
Attempted Clean Of Temp folder.
Pages Reset… Done!


Can we make a donation to you guys some were?

Thank You

Leo
Hello Leovdb,

Close all Browser and Program Windows and have HijackThis fix the following by checking the box beside each and then clicking on Fix checked.
R3 - Default URLSearchHook is missing



Can we make a donation to you guys some were?


In my signature is a link "Keep us online."


One of the best features of Windows ME or XP is the System Restore option.
However after what has been cleaned out you will want to reset your restore points.

For (win XP)

1. Turn off System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

2. Reboot.

3. Turn ON System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check *Turn off System Restore*.
Click Apply, and then click OK.



Then Download System Security Suite. Extract it from the zip file into a folder.
http://www.igorshpak.net/software/3ssetup104.zip
Under "items to clear" click all. Then click "clear selected items"(nice little tool)

Please read through the ideas and free software listed below that will help to keep your computer clean.
Some of these you may have install or may have done already.

Install a firewall.ZoneAlarm FREE

Ensure that an Antivirus is updated weekly and running. AVG antivirus from Grisoft is a very good FREE antivirus program.

Make sure you have the latest critical updates from windows update.
I would hold off on Service Pack 2

SpywareBlaster will prevent the installation of ActiveX-based spyware, adware, browser hijackers, dialers, and other potentially unwanted pests.

IE-SPYAD puts over 4000 known 'bad' sites into your IE restricted zone so that they cannot install malware on your PC.

Google toolbar has a very good built in popup blocker with a nice search bar. To provide privacy, select disable advanced features when installing.

Check your system for latest virus definitions with an online virus scan.
TrendMicro HouseCall
eTrust AntiVirus Web Scanner
Panda ActiveScan

Check your system for latest trojan definitions with an Online trojan scan

And also see this link for additional security information.
So how did I get infected in the first place?

Please consider using Firefox
http://texturizer.net/firefox/index.html
If you need this topic reopened, please request this by sending an email to us at the following link
(Click for address)
Include your post user name and detail why you need it reopened with a valid link to your post.
Any bad links or emails that are not from the original poster will be deleted without response.
Any emails without the subject "Reopen" will be deleted without being looked at.

If this is not your thread please start a New Topic.

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