Leovdb
Topic Starter
Windows XP Pro with service pack 2 installed
Trying to help a friend with his PC I have download and run spybot S&D, and other spy killers Ad-aware 6.0 but just can't seem to get everything clean?
also the shell.dll keeps getting deleted?
I have setup firewall and updated all his scaners, but just a bit to late!
Have run HijackThis and saved the log file what do need to get rid of?
I have go as far as I can by myself I don't want to start deleteing stuff that should be there please help!!!!!
As follows:
Logfile of HijackThis v1.97.7
Scan saved at 9:55:10 a.m., on 19/08/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\system32\sdkvp32.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Analog Devices\SoundMAX\SMTray.exe
C:\Program Files\Analog Devices\SoundMAX\DrvLsnr.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\addcb.exe
C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\zbw.exe
C:\WINDOWS\system32\ntvdm.exe
C:\Documents and Settings\Administrator\My Documents\Virus and Worm removal tools\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\kwnhl.dll/sp.html#37049
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\kwnhl.dll/sp.html#37049
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\kwnhl.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\kwnhl.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\kwnhl.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\kwnhl.dll/sp.html#37049
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\kwnhl.dll/sp.html#37049
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {539B572E-7B0F-7CC3-9352-C94BF984726F} - C:\WINDOWS\apiht.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [Smapp] C:\Program Files\Analog Devices\SoundMAX\SMTray.exe
O4 - HKLM\..\Run: [DrvLsnr] C:\Program Files\Analog Devices\SoundMAX\DrvLsnr.exe
O4 - HKLM\..\Run: [srmclean] C:\Cpqs\Scom\srmclean.exe
O4 - HKLM\..\Run: [SetRefresh] C:\Program Files\Compaq\SetRefresh\SetRefresh.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [addcb.exe] C:\WINDOWS\system32\addcb.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
O4 - HKLM\..\Run: [Pcsv] C:\WINDOWS\system32\pcs\pcsvc.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Trtvjk] C:\WINDOWS\system32\zbw.exe
O4 - HKLM\..\RunOnce: [apikx32.exe] C:\WINDOWS\system32\apikx32.exe
O4 - HKLM\..\RunOnce: [iews32.exe] C:\WINDOWS\iews32.exe
O4 - HKLM\..\RunOnce: [ipuz.exe] C:\WINDOWS\system32\ipuz.exe
O4 - HKLM\..\RunOnce: [msqp.exe] C:\WINDOWS\system32\msqp.exe
O4 - HKLM\..\RunOnce: [sdkxp.exe] C:\WINDOWS\sdkxp.exe
O4 - HKLM\..\RunOnce: [mfcaa32.exe] C:\WINDOWS\mfcaa32.exe
O4 - HKLM\..\RunOnce: [apprd32.exe] C:\WINDOWS\apprd32.exe
O4 - HKLM\..\RunOnce: [apilq.exe] C:\WINDOWS\system32\apilq.exe
O4 - HKLM\..\RunOnce: [sdkui.exe] C:\WINDOWS\sdkui.exe
O4 - HKLM\..\RunOnce: [netjl32.exe] C:\WINDOWS\netjl32.exe
O4 - HKLM\..\RunOnce: [ntwk.exe] C:\WINDOWS\ntwk.exe
O4 - HKLM\..\RunOnce: [netiv32.exe] C:\WINDOWS\netiv32.exe
O4 - HKLM\..\RunOnce: [javaim32.exe] C:\WINDOWS\system32\javaim32.exe
O4 - HKLM\..\RunOnce: [netwf.exe] C:\WINDOWS\netwf.exe
O4 - HKLM\..\RunOnce: [sdkgn.exe] C:\WINDOWS\system32\sdkgn.exe
O4 - HKLM\..\RunOnce: [atldp.exe] C:\WINDOWS\system32\atldp.exe
O4 - HKLM\..\RunOnce: [appui32.exe] C:\WINDOWS\system32\appui32.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM)