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Spyware / Malware / Virus Removal

[Closed] Help Needed Log Inside

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Post #1
Have been having problems with spy/ad-ware I have tried running spybot and ad-aware but have not been able to clean up some programs here is the log:
Logfile of HijackThis v1.99.1
Scan saved at 3:30:45 PM, on 11/22/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Intel\Intel Application Accelerator\iaantmon.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\regsvr32.exe
C:\PROGRA~1\COMMON~1\YSTEM3~1\msconfig.exe
C:\Documents and Settings\Kids\My Documents\s?mbols\?pool32.exe
C:\Documents and Settings\All Users\Start Menu\Programs\Startup\autorun.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Cool\X_cool.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\SecCenter\scprot4.exe
C:\PROGRA~1\MOZILL~1\FIREFOX.EXE
C:\Documents and Settings\Kids\Desktop\music\HiJackThis_v2.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://www.gophersearch.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\system32\printer.exe
F2 - REG:system.ini: UserInit=userinit.exe
O4 - HKLM\..\Run: [qtyvwneh] rundll32.exe "C:\Program Files\qtyvwneh\mruvmhwn.dll",Init
O4 - HKLM\..\Run: [hmjyruny] regsvr32 /u "C:\Documents and Settings\All Users\Application Data\hmjyruny.dll"
O4 - HKLM\..\Run: [io43mvuiw4kj] C:\WINDOWS\io43mvuiw4kj.exe
O4 - HKLM\..\Run: [WinAVX] C:\WINDOWS\system32\WinAvXX.exe
O4 - HKLM\..\Run: [SC2] C:\Program Files\SecCenter\scprot4.exe
O4 - HKLM\..\Run: [jcvavefk] regsvr32 /u "C:\Documents and Settings\All Users\Application Data\jcvavefk.dll"
O4 - HKCU\..\Run: [Steam] "c:\program files\valve\steam\steam.exe" -silent
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [updateMgr] C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe AcRdB7_0_9
O4 - HKCU\..\Run: [Aim6] "C:\Program Files\AIM6\aim6.exe" /d locale=en-US ee://aol/imApp
O4 - HKCU\..\Run: [Bkrlduz] "C:\Program Files\Common Files\F?nts\j?vaw.exe"
O4 - HKCU\..\Run: [WinTouch] C:\Documents and Settings\Kids\Application Data\WinTouch\WinTouch.exe
O4 - HKCU\..\Run: [Ncao] "C:\PROGRA~1\COMMON~1\YSTEM3~1\msconfig.exe" -vt yazb
O4 - HKCU\..\Run: [Ccc] "C:\Documents and Settings\Kids\My Documents\M?crosoft\?srss.exe"
O4 - HKCU\..\Run: [Ljhgo] "C:\Documents and Settings\Kids\My Documents\s?mbols\?pool32.exe"
O4 - HKCU\..\Run: [WinAVX] C:\WINDOWS\system32\WinAvXX.exe
O4 - Startup: Cool - Auto Update.lnk = C:\Program Files\Cool\cool.exe
O4 - Startup: RegistryDefender.lnk = C:\Program Files\Registry Defender\RegistryDefender.exe
O4 - Startup: system.exe
O4 - Global Startup: autorun.exe
O7 - HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\System, DisableRegedit=1
O7 - HKLM\Software\Microsoft\Windows\CurrentVersion\Policies\System, DisableRegedit=1
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: MUSICMATCH MX Web Player - {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmatch.com/mmz/openWebRadio.html (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {09F1ADAC-76D8-4D0F-99A5-5C907DADB988} - http://cdn.downloadcontrol.com/files/insta…FreeInstall.cab
O16 - DPF: {15AD6789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://static.windupdates.com/cab/AdultAcc…/bridge-c15.cab
O16 - DPF: {1C960AA3-FAEE-11D0-9262-00A0243D2412} (TegoSoft SmartLoader ActiveX Control) - http://www.hondapowerequipment.com/ActiveX/TegoLoad.cab
O16 - DPF: {9E17A5F9-2B9C-4C66-A592-199A4BA1FBC8} - http://pictures06.aim.com/ygp/aol/plugin/u…AIM.9.5.1.8.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} - http://messenger.msn.com/download/MsnMesse…pDownloader.cab
O16 - DPF: {DAB941D8-BC94-4819-AB4D-5598C65FA3FE} - http://tb.searchitquick.com/v30/siq.cab
O20 - AppInit_DLLs: c:\windows\system32\ldcore.dll
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe (file missing)
O23 - Service: Command Service (cmdService) - Unknown owner - C:\WINDOWS\S2lkcw\command.exe (file missing)
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: IAA Event Monitor (IAANTMon) - Intel Corporation - C:\Program Files\Intel\Intel Application Accelerator\iaantmon.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE

Thanks
Post #2
Hello s.land and welcome to the What the Tech Forums

My name is Trevuren and I will be helping you with your problem. Needless to say, your system is very, very infected. It does not help that you are not running either an Antivirus or software firewall program. This will be remedied in due time.


A. Some trojans have a way of masking their presence from the HijackThis program when they recognize the name. I think that this is the case here because there are no 02 or 020 entries visible in your log.

Please locate the following file on your desktop: HijackThis.exe
Next, right click on the file and from the popup menu that appears, choose the RENAME option and rename the file Killer.exe.

From now on, when I ask you to start HijackThis, just click on the Killer.exe file.


B. Download SDFix and save it to your Desktop.

Double click SDFix.exe and it will extract the files to %systemdrive%
(Drive that contains the Windows Directory, typically C:\SDFix)

Please then reboot your computer in Safe Mode by doing the following :
  • Restart your computer
  • After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
  • Instead of Windows loading as normal, the Advanced Options Menu should appear;
  • Select the first option, to run Windows in Safe Mode, then press Enter.
  • Choose your usual account.
  • Open the extracted SDFix folder and double click RunThis.bat to start the script.
  • Type Y to begin the cleanup process.
  • It will remove any Trojan Services and Registry Entries that it finds then prompt you to press any key to Reboot.
  • Press any Key and it will restart the PC.
  • When the PC restarts the Fixtool will run again and complete the removal process then display Finished, press any key to end the script and load your desktop icons.
  • Once the desktop icons load the SDFix report will open on screen and also save into the SDFix folder as Report.txt
    (Report.txt will also be copied to Clipboard ready for posting back on the forum).
  • Finally paste the contents of the Report.txt back on the forum.



C. Please download VundoFix.exe to your desktop.
  • Double-click VundoFix.exe to run it.
  • Click the Scan for Vundo button.
  • Once it's done scanning, click the Remove Vundo button.
  • You will receive a prompt asking if you want to remove the files, click YES
  • Once you click yes, your desktop will go blank as it starts removing Vundo.
  • When completed, it will prompt that it will reboot your computer, click OK.
  • Please post the contents of C:\vundofix.txt.
Note: It is possible that VundoFix encountered a file it could not remove.
In this case, VundoFix will run on reboot, simply follow the above instructions starting from "Click the Scan for Vundo button." when VundoFix appears at reboot.



D. Download ComboFix from Here to your Desktop.
  • Double click combofix.exe and follow the prompts.
  • When finished, it shall produce a log for you. Post that log and a HiJackthis log in your next reply along with a new HJT log which I need you to run after at the very end, after all the other tools have been run.
Note: Do not mouseclick combofix's window while its running. That may cause it to stall


E. Reports/Logs to post:
  • SDFix report.txt
  • VundoFix.txt
  • ComboFix.txt
  • HijackThis log
Post #3
I hope you are well and not experiencing any difficulties carrying out my last set of instructions. If you are, do not hesitate to ask for further explanations. If however, your problem has been solved or you no longer require our assistance, please advise us accordingly and we will archive your topic.

Trevuren

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