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Spyware / Malware / Virus Removal

Created Log- Cant Open

3 min read

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Post #1
Hello Folks- THanks in advance for the help. I created a log using HJT, and saved it as Hijackthis.log but it will not open for me. I tried using "open with…" then chosing notepad, but the computer just thinks for a couple seconds, then nothing happens. Please help! Thanks! Mike
Post #3
Oh boy- Thanks… That did it. Heres the log if anyone can help me identify my problem… Its CWS, but parts of it were deleted the other day by either spybot or another program that my brother downloaded. Thanks a bunch! Mike

Logfile of HijackThis v1.97.7
Scan saved at 10:03:01 AM, on 8/21/2004
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\LOADQM.EXE
C:\WINDOWS\TASKMON.EXE
C:\PROGRAM FILES\DELL\RESOLUTION ASSISTANT\COMMON\BIN\RXMON9X.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\MOTIVE\MOTMON.EXE
C:\PROGRAM FILES\DELL\RESOLUTION ASSISTANT\MOTIVEASSISTANT\BIN\MAD.EXE
C:\PROGRAM FILES\VIEWPOINT\VIEWPOINT MANAGER\VIEWMGR.EXE
C:\PROGRAM FILES\WINDUPDATES\WINUPDT.EXE
C:\PROGRAM FILES\SPYWARE DOCTOR\SPYDOCTOR.EXE
C:\PROGRAM FILES\WINDUPDATES\WINKA.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\PROGRAM FILES\COMMON FILES\MICROSOFT SHARED\WORKS SHARED\WKCALREM.EXE
C:\PROGRAM FILES\HEWLETT-PACKARD\DIGITAL IMAGING\BIN\HPOBNZ08.EXE
C:\PROGRAM FILES\HEWLETT-PACKARD\DIGITAL IMAGING\BIN\HPOEVM08.EXE
C:\WINDOWS\SYSTEM\HPZIPM12.EXE
C:\PROGRAM FILES\HEWLETT-PACKARD\DIGITAL IMAGING\BIN\HPOSTS08.EXE
C:\WINDOWS\TEMP\1.EXE
C:\WINDOWS\SYSTEM\PSTORES.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\UNZIPPED\HIJACKTHIS\HIJACKTHIS.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = /4.3.8
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = /4.3.8
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = /4.3.8
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = /4.3.8
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = /4.3.8
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = /4.3.8
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://www.hotmail.com/
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: (no name) - {3EAA1629-B564-4DB1-8753-60550BA92E1A} - C:\WINDOWS\SYSTEM\JUIGSXHD.DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadQM] loadqm.exe
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [RxMon] C:\Program Files\Dell\Resolution Assistant\Common\bin\RxMon9x.exe
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [MoviePlace] "C:\Program Files\MoviePlace\MoviePlace.exe" /H
O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [MotiveMonitor] C:\Program Files\Motive\motmon.exe
O4 - HKLM\..\Run: [madexe] C:\Program Files\Dell\Resolution Assistant\MotiveAssistant\bin\mad.exe
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [WindUpdates] C:\PROGRAM FILES\WINDUPDATES\WINUPDT.EXE
O4 - HKLM\..\Run: [PersonalFirewall] C:\PROGRAM FILES\PERSONALFIREWALL\PERSONALFIREWALL.exe
O4 - HKLM\..\Run: [MSConfigReminder] C:\WINDOWS\SYSTEM\msconfig.exe /reminder
O4 - HKLM\..\RunServices: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\PROGRAM FILES\MESSENGER\MSMSGS.EXE" /background
O4 - HKCU\..\Run: [Spyware Doctor] "C:\PROGRAM FILES\SPYWARE DOCTOR\SPYDOCTOR.EXE" /Q
O4 - Startup: Microsoft Works Calendar Reminders.lnk = C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Startup: hp psc 2000 Series.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe
O4 - Startup: Resolution Assistant.lnk = C:\Program Files\Dell\Resolution Assistant\MotiveAssistant\bin\matcli.exe
O4 - Startup: PowerReg Scheduler.exe
O4 - Startup: PowerReg Scheduler V3.exe
O8 - Extra context menu item: Look Up in &Encyclopedia - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
O8 - Extra context menu item: RemindU - file://C:\Program Files\UpromiseRemindU\System\Temp\upromise_script0.htm
O8 - Extra context menu item: &Google Search - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmsearch.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmcache.html
O8 - Extra context menu item: Similar Pages - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmsimilar.html
O8 - Extra context menu item: Backward Links - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmbacklinks.html
O8 - Extra context menu item: Translate into English - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmtrans.html
O9 - Extra button: Encarta Encyclopedia (HKLM)
O9 - Extra 'Tools' menuitem: Encarta Encyclopedia (HKLM)
O9 - Extra button: Define (HKLM)
O9 - Extra 'Tools' menuitem: Define (HKLM)
O9 - Extra button: AIM (HKLM)
O9 - Extra button: Real.com (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
O9 - Extra button: Dell Home (HKCU)
O9 - Extra button: RemindU (HKCU)
O14 - IERESET.INF: START_PAGE_URL=http://www.dellnet.com/
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwa…ash/swflash.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a224.g.akamai.net/7/224/52/20010620…meInstaller.exe
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.4.1_01) -
O16 - DPF: {9DBAFCCF-592F-FFFF-FFFF-00608CEC297C} - http://download.weatherbug.com/minibug/tri…uginstaller.cab?
O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} - http://download.microsoft.com/download/F/6…922/wmv9VCM.CAB
O16 - DPF: {10003000-1000-0000-1000-000000000000} - ms-its:mhtml:file://c:\MAIN.MHT!http://213.159.117.236/buka.chm::/x.exe
O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - http://by12fd.bay12.hotmail.msn.com/activex/HMAtchmt.ocx
O16 - DPF: {15AD4789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://public.windupdates.com/get_file.php…0e1e2729109a237
O16 - DPF: {7D1E9C49-BD6A-11D3-87A8-009027A35D73} (Yahoo! Audio UI1) - http://chat.yahoo.com/cab/yacsui.cab
O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio Conferencing) - http://us.chat1.yimg.com/us.yimg.com/i/cha…v45/yacscom.cab
Post #4
Please download the latest version of Hijack This!

Links to Hijack This! v 1.98.2:

http://tools.radiosplace.com/HijackThis.exe
http://tools.radiosplace.com/hijackthis.zip
http://www.downloads.subratam.org/hijackthis.zip
http://tools.zerosrealm.com/hjt.zip
http://spywarewarrior.com/files/hijackthis.zip
http://spywarewarrior.com/files/HijackThis.exe

CLOSE ALL WINDOWS (even this one) AND PROGRAMS!!!!

Run Hijack This! and fix these items:

O2 - BHO: (no name) - {3EAA1629-B564-4DB1-8753-60550BA92E1A} - C:\WINDOWS\SYSTEM\JUIGSXHD.DLL

O4 - HKLM\..\Run: [WindUpdates] C:\PROGRAM FILES\WINDUPDATES\WINUPDT.EXE

O4 - HKLM\..\Run: [MSConfigReminder] C:\WINDOWS\SYSTEM\msconfig.exe /reminder

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwa…ash/swflash.cab

O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a224.g.akamai.net/7/224/52/20010620…meInstaller.exe

O16 - DPF: {9DBAFCCF-592F-FFFF-FFFF-00608CEC297C} - http://download.weatherbug.com/minibug/tri…uginstaller.cab?

O16 - DPF: {10003000-1000-0000-1000-000000000000} - ms-its:mhtml:file://c:\MAIN.MHT!http://213.159.117.236/buka.chm::/x.exe

O16 - DPF: {15AD4789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://public.windupdates.com/get_file.php…0e1e2729109a237


Reboot in "safe" mode. Use the link in my signature to tell you how if necessary.

Find and delete:

c:\program files\windupdates <— FOLDER

c:\windows\system\juigsxhd.dll <— file

c:\windows\temp\1.exe <— file

Some malware files may be "hidden". Use the link in my signature to explain how to show "hidden" files if necessary.

Reboot in normal mode and post a new log file. :)

Go here:

http://www.spywarewarrior.com/rogue_anti-spyware.htm

To read about:

C:\PROGRAM FILES\SPYWARE DOCTOR\SPYDOCTOR.EXE

I suggest uninstalling it. If you do, reboot afterwards to complete the process.
Post #5
Here is my new log- Thanks again for all the help!
Logfile of HijackThis v1.98.2
Scan saved at 12:47:28 PM, on 8/23/2004
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\LOADQM.EXE
C:\WINDOWS\TASKMON.EXE
C:\PROGRAM FILES\DELL\RESOLUTION ASSISTANT\COMMON\BIN\RXMON9X.EXE
C:\PROGRAM FILES\MOTIVE\MOTMON.EXE
C:\PROGRAM FILES\DELL\RESOLUTION ASSISTANT\MOTIVEASSISTANT\BIN\MAD.EXE
C:\PROGRAM FILES\VIEWPOINT\VIEWPOINT MANAGER\VIEWMGR.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
C:\PROGRAM FILES\COMMON FILES\MICROSOFT SHARED\WORKS SHARED\WKCALREM.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\PROGRAM FILES\HEWLETT-PACKARD\DIGITAL IMAGING\BIN\HPOBNZ08.EXE
C:\PROGRAM FILES\HEWLETT-PACKARD\DIGITAL IMAGING\BIN\HPOEVM08.EXE
C:\WINDOWS\SYSTEM\HPZIPM12.EXE
C:\PROGRAM FILES\HEWLETT-PACKARD\DIGITAL IMAGING\BIN\HPOSTS08.EXE
C:\WINDOWS\TEMP\1.EXE
C:\WINDOWS\SYSTEM\PSTORES.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\WINDOWS\DESKTOP\MIKE\HIJACK THIS\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = /4.3.8
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = /4.3.8
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = /4.3.8
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = /4.3.8
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = /4.3.8
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://www.hotmail.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = /4.3.8
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadQM] loadqm.exe
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [RxMon] C:\Program Files\Dell\Resolution Assistant\Common\bin\RxMon9x.exe
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [MoviePlace] "C:\Program Files\MoviePlace\MoviePlace.exe" /H
O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [MotiveMonitor] C:\Program Files\Motive\motmon.exe
O4 - HKLM\..\Run: [madexe] C:\Program Files\Dell\Resolution Assistant\MotiveAssistant\bin\mad.exe
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [PersonalFirewall] C:\PROGRAM FILES\PERSONALFIREWALL\PERSONALFIREWALL.exe
O4 - HKLM\..\Run: [WindUpdates] C:\PROGRAM FILES\WINDUPDATES\WINUPDT.EXE
O4 - HKLM\..\RunServices: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\PROGRAM FILES\MESSENGER\MSMSGS.EXE" /background
O4 - HKCU\..\RunServices: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKCU\..\RunServices: [MSMSGS] "C:\PROGRAM FILES\MESSENGER\MSMSGS.EXE" /background
O4 - Startup: Microsoft Works Calendar Reminders.lnk = C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Startup: hp psc 2000 Series.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe
O4 - Startup: Resolution Assistant.lnk = C:\Program Files\Dell\Resolution Assistant\MotiveAssistant\bin\matcli.exe
O4 - Startup: PowerReg Scheduler.exe
O4 - Startup: PowerReg Scheduler V3.exe
O8 - Extra context menu item: Look Up in &Encyclopedia - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
O8 - Extra context menu item: RemindU - file://C:\Program Files\UpromiseRemindU\System\Temp\upromise_script0.htm
O8 - Extra context menu item: &Google Search - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmsearch.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmcache.html
O8 - Extra context menu item: Similar Pages - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmsimilar.html
O8 - Extra context menu item: Backward Links - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmbacklinks.html
O8 - Extra context menu item: Translate into English - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmtrans.html
O9 - Extra button: Encarta Encyclopedia - {2FDEF853-0759-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
O9 - Extra 'Tools' menuitem: Encarta Encyclopedia - {2FDEF853-0759-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
O9 - Extra button: Define - {5DA9DE80-097A-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
O9 - Extra 'Tools' menuitem: Define - {5DA9DE80-097A-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\PROGRAM FILES\AIM95\AIM.EXE
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\SYSTEM\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\PROGRA~1\MESSEN~1\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\PROGRA~1\MESSEN~1\MSMSGS.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\SYSTEM\MSJAVA.DLL
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\SYSTEM\MSJAVA.DLL
O9 - Extra button: Dell Home - {08DCFC6C-B6E4-480C-95A4-FC64F37B787E} - http://www.dellnet.com/ (file missing) (HKCU)
O9 - Extra button: RemindU - {16BF42FD-CA0A-4f48-819D-B0343254DD67} - file://C:\Program Files\UpromiseRemindU\System\Temp\upromise_script0.htm (HKCU)
O14 - IERESET.INF: START_PAGE_URL=http://www.dellnet.com/
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.4.1_01) -
O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - http://by12fd.bay12.hotmail.msn.com/activex/HMAtchmt.ocx
O16 - DPF: {7D1E9C49-BD6A-11D3-87A8-009027A35D73} (Yahoo! Audio UI1) - http://chat.yahoo.com/cab/yacsui.cab
O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio Conferencing) - http://us.chat1.yimg.com/us.yimg.com/i/cha…v45/yacscom.cab
O21 - SSODL: eplrr - {F97EBC6F-4C20-4A8A-843A-C05C9F548666} - C:\WINDOWS\SYSTEM\wsrv.dll
Post #6
CLOSE ALL WINDOWS (even this one) AND PROGRAMS!!!!

Run Hijack This! and fix these items:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = /4.3.8

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = /4.3.8

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = /4.3.8

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = /4.3.8

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = /4.3.8

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = /4.3.8

O4 - HKLM\..\Run: [WindUpdates] C:\PROGRAM FILES\WINDUPDATES\WINUPDT.EXE

O21 - SSODL: eplrr - {F97EBC6F-4C20-4A8A-843A-C05C9F548666} - C:\WINDOWS\SYSTEM\wsrv.dll


Reboot in "safe" mode. Use the link in my signature to tell you how if necessary.

Find and delete:

c:\program files\windupdates <— FOLDER

c:\windows\system\wsrv.dll <— file

c:\windows\temp\1.exe <— file

Some malware files may be "hidden". Use the link in my signature to explain how to show "hidden" files if necessary.

Reboot in normal mode and post a new log file. :)
Post #7
Logfile of HijackThis v1.98.2
Scan saved at 5:28:31 PM, on 8/23/2004
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\LOADQM.EXE
C:\WINDOWS\TASKMON.EXE
C:\PROGRAM FILES\DELL\RESOLUTION ASSISTANT\COMMON\BIN\RXMON9X.EXE
C:\PROGRAM FILES\MOTIVE\MOTMON.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\DELL\RESOLUTION ASSISTANT\MOTIVEASSISTANT\BIN\MAD.EXE
C:\PROGRAM FILES\VIEWPOINT\VIEWPOINT MANAGER\VIEWMGR.EXE
C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\PROGRAM FILES\COMMON FILES\MICROSOFT SHARED\WORKS SHARED\WKCALREM.EXE
C:\PROGRAM FILES\HEWLETT-PACKARD\DIGITAL IMAGING\BIN\HPOBNZ08.EXE
C:\PROGRAM FILES\HEWLETT-PACKARD\DIGITAL IMAGING\BIN\HPOEVM08.EXE
C:\WINDOWS\SYSTEM\HPZIPM12.EXE
C:\PROGRAM FILES\HEWLETT-PACKARD\DIGITAL IMAGING\BIN\HPOSTS08.EXE
C:\PROGRAM FILES\AIM95\AIM.EXE
C:\WINDOWS\DESKTOP\MIKE\HIJACK THIS\HIJACKTHIS.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.hotmail.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://www.hotmail.com/
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadQM] loadqm.exe
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [RxMon] C:\Program Files\Dell\Resolution Assistant\Common\bin\RxMon9x.exe
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [MoviePlace] "C:\Program Files\MoviePlace\MoviePlace.exe" /H
O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [MotiveMonitor] C:\Program Files\Motive\motmon.exe
O4 - HKLM\..\Run: [madexe] C:\Program Files\Dell\Resolution Assistant\MotiveAssistant\bin\mad.exe
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [PersonalFirewall] C:\PROGRAM FILES\PERSONALFIREWALL\PERSONALFIREWALL.exe
O4 - HKLM\..\RunServices: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\PROGRAM FILES\MESSENGER\MSMSGS.EXE" /background
O4 - Startup: Microsoft Works Calendar Reminders.lnk = C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Startup: hp psc 2000 Series.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe
O4 - Startup: Resolution Assistant.lnk = C:\Program Files\Dell\Resolution Assistant\MotiveAssistant\bin\matcli.exe
O4 - Startup: PowerReg Scheduler.exe
O4 - Startup: PowerReg Scheduler V3.exe
O8 - Extra context menu item: Look Up in &Encyclopedia - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
O8 - Extra context menu item: RemindU - file://C:\Program Files\UpromiseRemindU\System\Temp\upromise_script0.htm
O8 - Extra context menu item: &Google Search - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmsearch.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmcache.html
O8 - Extra context menu item: Similar Pages - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmsimilar.html
O8 - Extra context menu item: Backward Links - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmbacklinks.html
O8 - Extra context menu item: Translate into English - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmtrans.html
O9 - Extra button: Encarta Encyclopedia - {2FDEF853-0759-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
O9 - Extra 'Tools' menuitem: Encarta Encyclopedia - {2FDEF853-0759-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
O9 - Extra button: Define - {5DA9DE80-097A-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
O9 - Extra 'Tools' menuitem: Define - {5DA9DE80-097A-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\PROGRAM FILES\AIM95\AIM.EXE
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\SYSTEM\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\PROGRA~1\MESSEN~1\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\PROGRA~1\MESSEN~1\MSMSGS.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\SYSTEM\MSJAVA.DLL
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\SYSTEM\MSJAVA.DLL
O9 - Extra button: Dell Home - {08DCFC6C-B6E4-480C-95A4-FC64F37B787E} - http://www.dellnet.com/ (file missing) (HKCU)
O9 - Extra button: RemindU - {16BF42FD-CA0A-4f48-819D-B0343254DD67} - file://C:\Program Files\UpromiseRemindU\System\Temp\upromise_script0.htm (HKCU)
O14 - IERESET.INF: START_PAGE_URL=http://www.dellnet.com/
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.4.1_01) -
O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - http://by12fd.bay12.hotmail.msn.com/activex/HMAtchmt.ocx
O16 - DPF: {7D1E9C49-BD6A-11D3-87A8-009027A35D73} (Yahoo! Audio UI1) - http://chat.yahoo.com/cab/yacsui.cab
O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio Conferencing) - http://us.chat1.yimg.com/us.yimg.com/i/cha…v45/yacscom.cab
Post #8
Good job!!! :thumbup:

You squashed all the spyware!!!

The log is clean now.

One "optional" fix would be to go to: Start > Control Panel > Add/Remove Programs, and uninstall "Viewpoint Manager". Most sources consider that spyware.

If you do uninstall it, reboot afterwards to complete the process.

GOD bless!!!

M68 :)

Items you may wish to consider to harden your defenses against future infections:

Read "How did I get infected in the first place?" here:

http://boards.cexx.org/viewtopic.php?t=957

Download IE-Spyad here:

https://netfiles.uiuc.edu/ehowes/www/resource.htm

IE-Spyad puts over 4000 known malicious web sites into IE's "restricted zone" to help prevent you from getting infected.

Check your browser settings here:

http://browsercheck.qualys.com/index.php

A series of "tests" (and suggested fixes) to help tweak IE's settings to help prevent infections when surfing the web.

Follow safe Internet practices:

1. Keep your virus definitions up to date, and scan your system regularly.

2. Don't open email, or download attachments from unrecognized email addresses.

3. Be careful when downloading email attachments, EVEN FROM PEOPLE YOU KNOW! Many virii, worms, and trojans infect a persons system then immeadiately spread themselves to the people in the infected persons addressbook via email attachments.

4. Be careful downloading files from the Internet. Scan all downloaded files with a reliable UP-TO-DATE antivirus program. Scan "zip" files BEFORE unzipping, and scan all unzipped files BEFORE USING THEM.

5. Keep your Windows and IE current with all the latest patches and updates.

Post #9
Thank you SO MUCH for your help! Its good to have good people out there in the hacker ridden internet.. Lets hope you guys outnumber those guys! Thanks again,,, Mike
Post #10
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