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Spyware / Malware / Virus Removal

A Little More Help

5 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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Post #1
You guys helped me fix my computer, but now I've moved on to fixing the family computer. I have no idea what is wrong with it. It takes FOREVER to start up and once it starts up it's almost like the computer is in slowmo, the different programs lock up and dont respond. I have to keep tring to restart the different programs.

Here is the HJL

Logfile of HijackThis v1.97.7
Scan saved at 10:40:59 PM, on 8/8/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\aol\ACS\acsd.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\ScsiAccess.EXE
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\WINDOWS\mwsvm.exe
C:\Program Files\Media\Media\UpdateStats.exe
C:\WINDOWS\System32\rundll32.exe
C:\WINDOWS\uptodate.exe
C:\Program Files\support.com\bin\tgcmd.exe
C:\WINDOWS\System32\rundll32.exe
C:\WINDOWS\System32\rundll32.exe
C:\WINDOWS\rundll16.exe
C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe
C:\documents and settings\samantha\local settings\temp\n57.exe
C:\documents and settings\samantha\local settings\temp\8WGq4D.exe
C:\WINDOWS\System32\dp-him.exe
C:\WINDOWS\System32\jgs61as.exe
C:\Program Files\AutoUpdate\AutoUpdate.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Documents and Settings\Samantha\Application Data\ttuh.exe
C:\WINDOWS\System32\oogqsfba.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\SysAI\SysAI.exe
C:\Program Files\AnalogX\POW\pow.exe
C:\Program Files\AIM95\aim.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Samantha\Local Settings\Temp\Temporary Directory 2 for hijackthis.zip\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = file:///C:/WINDOWS/System32/left.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: (no name) - {01C5BF6C-E699-4CD7-BEA1-786FA05C83AB} - C:\Program Files\SysAI\AproposPlugin.dll
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {087173EF-9829-4F49-8340-A524177D3F60} - C:\WINDOWS\System32\inetp60.dll
O2 - BHO: (no name) - {0DDBB570-0396-44C9-986A-8F6F61A51C2F} - C:\WINDOWS\System32\msiefr40.dll
O2 - BHO: (no name) - {1CF7672D-E334-25E1-D326-66550BD27D69} - C:\WINDOWS\System32\mowxoiiu.dll
O2 - BHO: (no name) - {2CF0B992-5EEB-4143-99C0-5297EF71F443} - C:\WINDOWS\System32\stlbdist.DLL
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {5D60FF48-95BE-4956-B4C6-6BB168A70310} - C:\PROGRA~1\INCRED~1\BHO\INCFIN~1.DLL (file missing)
O2 - BHO: (no name) - {80672997-D58C-4190-9843-C6C61AF8FE97} - C:\WINDOWS\rundll16.dll
O2 - BHO: (no name) - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.02.0002.1001\en-xu\stmain.dll
O2 - BHO: (no name) - {DECB0F49-137B-9930-D4B4-8EFF5D25588C} - (no file)
O2 - BHO: WinPage Affiliate - {E8EAEB34-F7B5-4C55-87FF-720FAF53D841} - C:\Documents and Settings\Samantha\Local Settings\Temp\e.dll
O3 - Toolbar: MSN Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Toolbar\01.01.1629.0\en-us\msntb.dll (file missing)
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [MCAgentExe] C:\Program Files\McAfee.com\Agent\mcagent.exe
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [oidoapmu] C:\WINDOWS\System32\oidoapmu.exe
O4 - HKLM\..\Run: [WorksFUD] C:\Program Files\Microsoft Works\wkfud.exe
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [piojisdp] C:\WINDOWS\System32\piojisdp.exe
O4 - HKLM\..\Run: [absr] C:\WINDOWS\mwsvm.exe
O4 - HKLM\..\Run: [UpdateStats] C:\Program Files\Media\Media\UpdateStats.exe
O4 - HKLM\..\Run: [{2CF0B992-5EEB-4143-99C0-5297EF71F444}] rundll32.exe C:\WINDOWS\System32\stlbdist.DLL,DllRunMain
O4 - HKLM\..\Run: [RunWindowsUpdate] C:\WINDOWS\uptodate.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\McAfee.com\Agent\McUpdate.exe
O4 - HKLM\..\Run: [tgcmd] "C:\Program Files\support.com\bin\tgcmd.exe" /server
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Rundll32_8] rundll32.exe C:\WINDOWS\System32\inetp60.dll,DllRunServer
O4 - HKLM\..\Run: [Rundll32_7] rundll32.exe C:\WINDOWS\System32\msiefr40.dll,DllRunServer
O4 - HKLM\..\Run: [Rundll16] C:\WINDOWS\rundll16.exe
O4 - HKLM\..\Run: [exploer.exe] C:\WINDOWS\System32\exploer.exe
O4 - HKLM\..\Run: [n57] C:\documents and settings\samantha\local settings\temp\n57.exe
O4 - HKLM\..\Run: [8WGq4D] C:\documents and settings\samantha\local settings\temp\8WGq4D.exe
O4 - HKLM\..\Run: [Dsi] C:\WINDOWS\System32\dp-him.exe
O4 - HKLM\..\Run: [u7Fh3tR] jgs61as.exe
O4 - HKLM\..\Run: [AutoUpdater] "C:\Program Files\AutoUpdate\AutoUpdate.exe"
O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN Apps\Updater\01.02.0002.1001\en-us\msnappau.exe"
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\RunServices: [exploer.exe] C:\WINDOWS\System32\exploer.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [Ares] c:\program files\ares\ares.exe -h
O4 - HKCU\..\Run: [Aida] C:\Documents and Settings\Samantha\Application Data\ttuh.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKCU\..\Run: [Oputwt] C:\WINDOWS\System32\oogqsfba.exe
O4 - HKCU\..\RunServices: [exploer.exe] C:\WINDOWS\System32\exploer.exe
O4 - Startup: PowerReg Scheduler.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O9 - Extra button: ComcastHSI (HKLM)
O9 - Extra button: Support (HKLM)
O9 - Extra button: Help (HKLM)
O9 - Extra button: AIM (HKLM)
O9 - Extra button: Real.com (HKLM)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {086A694F-91FB-4068-B44C-124FB69BF05D} - http://www.searchwww.com/search.cab
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwa…director/sw.cab
O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} - http://download.microsoft.com/download/F/6…922/wmv9VCM.CAB
O16 - DPF: {65E7DB1D-0101-4100-BD66-C5C78C917F93} (WTDMMPVersion Class) - http://install.wildtangent.com/bgn/partner…lim/install.cab
O16 - DPF: {9EB320CE-BE1D-4304-A081-4B4665414BEF} (MediaTicketsInstaller Control) - http://www.mt-download.com/MediaTicketsInstaller.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwa…ash/swflash.cab
O16 - DPF: {E2F2B9D0-96B9-4B25-B90C-636ECB207D18} - http://www.whenusearch.com/WUInstSEWC.cab
O16 - DPF: {ED3ADB6E-5AA9-41B0-9DDC-6F31A34552BE} - http://206.161.193.85/install.exe
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/bin/msnchat45.cab
O16 - DPF: {FF65677A-8977-48CA-916A-DFF81B037DF3} (WMService Class) - http://download.overpro.com/WildApp.cab
Post #2
Download and run Spybot-Search&Destroy and Ad-Aware; they are the standard programs for finding and cleaning malware off your system. Here are links to both programs, and instructions for their use.

Get Spybot - Search & Destroy from http://security.kolla.de (This is the NEW Version 1.3)
Get AdAware 6 from http://www.lavasoft.de/support/download

Download and install these programs in their own PERMANENT folders if you don't already have them. If you do have them, make sure they are UPDATED AND CONFIGURED AS DESCRIBED.

To run Spybot S&D:

After installing first press "Online", click on "Search for Updates", then select all updates. Beside the download button is a little down-pointed arrow, which gives you a choice of several download sites; select one of the servers listed (the Australian server usually works well). Now, press "Download Updates." If that site doesn't work or you get an error message, try a different server.

When the updates are finished, close your browser and ALL WINDOWS EXCEPT THE ONE SPYBOT IS RUNNING IN, then press 'Check for Problems'; THE SCAN WILL TAKE SEVERAL MINUTES. Have SpyBot remove all it finds THAT ARE MARKED IN RED. When it's finished, REBOOT your system.

Get AdAware 6 from http://www.lavasoft.de/support/download


Then, Run ADAWARE:

Before you scan with AdAware, ALWAYS check for updates of the reference file by using the "webupdate" button at the lower right of the panel. Updates for this program come out frequently to keep up with new malware. THIS IS CRITICAL; updating is as important as installing these programs.

Then ……..
Make sure the following settings are made and on ——-"ON=GREEN"
From main window :Click "Start" then " Activate in-depth scan"

then……
click "Use custom scanning options>Customize" and have these options ON: "Scan within archives" ,"Scan active processes","Scan registry", "Deep scan registry" ,"Scan my IE Favorites for banned URL" and "Scan my host-files"

then………
go to settings(the gear icon on top of AdAware)>Tweak>Scanning engine and click "Unload recognized processes during scanning" ………..then…….."Cleaning engine" and "Let windows remove files in use at next reboot"

then…… click "proceed" to save your settings.
To scan, click NEXT. This scan will also take several minutes.

When the scan is finished, mark everything for removal and get rid of it. (Right-click the window and choose"select all" from the drop down menu) then press "next" and then say YES to the prompt, "do you want to remove all these entries?" Reboot again.

Next, please try these free online virus scans of your system:

Trend-Micro:
http://housecall.trendmicro.com/housecall/start_corp.asp

Panda:
http://www.pandasoftware.com/activescan/

Etrust:
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx

Choose fix or clean.

Let them remove any infections found. Reboot inbetween each scan.

This keylogging trojan is present on your machine:

http://www3.ca.com/securityadvisor/virusin…s.aspx?id=39661

Do whatever you feel necessary to protect any sensitive information that may have been compromised (passwords, credit card info, bank account info, etc.) AFTER it is removed from your machine.

This entry is proof of it's presence:

O4 - HKLM\..\Run: [exploer.exe] C:\WINDOWS\System32\exploer.exe

Important: Create a folder on the C: drive called C:\HJT.
You can do this by going to My Computer (Windows key+e) then double click on C: then right click and select New then Folder and name it HJT.
Download the NEWEST version of HijackThis into this folder.

If required a tutorial is here = Hijackthis Folder Tutorial

Links to Hijack This! v 1.98.2:

http://tools.radiosplace.com/HijackThis.exe
http://tools.radiosplace.com/hijackthis.zip
http://www.downloads.subratam.org/hijackthis.zip
http://tools.zerosrealm.com/hjt.zip
http://spywarewarrior.com/files/hijackthis.zip
http://spywarewarrior.com/files/HijackThis.exe

Reboot and post a new log file in this thread. :)
Post #3
Hey, I did all of you suggested. The only problem I was having was when I tried Etrust to do the virus scan, I couldnt get it to work. It said that I wasn't connected and asked if I was using IE 4.0 or higher(last time I check I was) So I dont know. Here is the new scan, I tried my best.

Logfile of HijackThis v1.98.2
Scan saved at 4:14:49 PM, on 8/10/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\aol\ACS\acsd.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\ScsiAccess.EXE
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe
C:\documents and settings\samantha\local settings\temp\n57.exe
C:\documents and settings\samantha\local settings\temp\8WGq4D.exe
C:\WINDOWS\System32\jgs61as.exe
C:\Program Files\AutoUpdate\AutoUpdate.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Documents and Settings\Samantha\Application Data\ttuh.exe
C:\WINDOWS\System32\cpqjfuqc.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\America Online 9.0\waol.exe
C:\Program Files\America Online 9.0\shellmon.exe
C:\Program Files\AnalogX\POW\pow.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\America Online 9.0\aolwbspd.exe
C:\HJT\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = file://C:\WINDOWS\System32/left.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.netscape.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {18F2317D-E233-7CB5-8626-66550BD27B3F} - C:\WINDOWS\System32\jlmimd.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.02.0002.1001\en-xu\stmain.dll
O2 - BHO: (no name) - {DECB0F49-137B-9930-D4B4-8EFF5D25588C} - (no file)
O2 - BHO: WinPage Affiliate - {E8EAEB34-F7B5-4C55-87FF-720FAF53D841} - C:\Documents and Settings\Samantha\Local Settings\Temp\sC.dll
O3 - Toolbar: MSN Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Toolbar\01.01.1629.0\en-us\msntb.dll (file missing)
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [MCAgentExe] C:\Program Files\McAfee.com\Agent\mcagent.exe
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [oidoapmu] C:\WINDOWS\System32\oidoapmu.exe
O4 - HKLM\..\Run: [WorksFUD] C:\Program Files\Microsoft Works\wkfud.exe
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\McAfee.com\Agent\McUpdate.exe
O4 - HKLM\..\Run: [tgcmd] "C:\Program Files\support.com\bin\tgcmd.exe" /server
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [n57] C:\documents and settings\samantha\local settings\temp\n57.exe
O4 - HKLM\..\Run: [8WGq4D] C:\documents and settings\samantha\local settings\temp\8WGq4D.exe
O4 - HKLM\..\Run: [u7Fh3tR] jgs61as.exe
O4 - HKLM\..\Run: [AutoUpdater] "C:\Program Files\AutoUpdate\AutoUpdate.exe"
O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN Apps\Updater\01.02.0002.1001\en-us\msnappau.exe"
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\RunServices: [exploer.exe] C:\WINDOWS\System32\exploer.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [Ares] c:\program files\ares\ares.exe -h
O4 - HKCU\..\Run: [Aida] C:\Documents and Settings\Samantha\Application Data\ttuh.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKCU\..\Run: [Fgfso] C:\WINDOWS\System32\cpqjfuqc.exe
O4 - HKCU\..\RunServices: [exploer.exe] C:\WINDOWS\System32\exploer.exe
O4 - Startup: PowerReg Scheduler.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O9 - Extra button: ComcastHSI - {669B269B-0D4E-41FB-A3D8-FD67CA94F646} - http://www.comcast.net/ (file missing)
O9 - Extra button: Support - {8828075D-D097-4055-AA02-2DBFA9D85E8A} - http://www.comcastsupport.com/ (file missing)
O9 - Extra button: Help - {97809617-3937-4F84-B335-9BB05EF1A8D4} - http://online.comcast.net/help/ (file missing)
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {65E7DB1D-0101-4100-BD66-C5C78C917F93} (WTDMMPVersion Class) - http://install.wildtangent.com/bgn/partner…lim/install.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061…all/xscan53.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O16 - DPF: {9EB320CE-BE1D-4304-A081-4B4665414BEF} (MediaTicketsInstaller Control) - http://www.mt-download.com/MediaTicketsInstaller.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/bin/msnchat45.cab
O16 - DPF: {FF65677A-8977-48CA-916A-DFF81B037DF3} (WMService Class) - http://download.overpro.com/WildApp.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{6098CEA7-3F32-49A6-AC77-B147691ABAC9}: NameServer = 205.188.146.146
Post #4
CLOSE ALL WINDOWS (even this one) AND PROGRAMS!!!!

Run Hijack This! and fix these items:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = file://C:\WINDOWS\System32/left.html

O2 - BHO: (no name) - {18F2317D-E233-7CB5-8626-66550BD27B3F} - C:\WINDOWS\System32\jlmimd.dll

O2 - BHO: (no name) - {DECB0F49-137B-9930-D4B4-8EFF5D25588C} - (no file)

O2 - BHO: WinPage Affiliate - {E8EAEB34-F7B5-4C55-87FF-720FAF53D841} - C:\Documents and Settings\Samantha\Local Settings\Temp\sC.dll

O3 - Toolbar: MSN Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Toolbar\01.01.1629.0\en-us\msntb.dll (file missing)

O4 - HKLM\..\Run: [oidoapmu] C:\WINDOWS\System32\oidoapmu.exe

O4 - HKLM\..\Run: [n57] C:\documents and settings\samantha\local settings\temp\n57.exe

O4 - HKLM\..\Run: [8WGq4D] C:\documents and settings\samantha\local settings\temp\8WGq4D.exe

O4 - HKLM\..\Run: [u7Fh3tR] jgs61as.exe

O4 - HKLM\..\Run: [AutoUpdater] "C:\Program Files\AutoUpdate\AutoUpdate.exe"

O4 - HKLM\..\RunServices: [exploer.exe] C:\WINDOWS\System32\exploer.exe

O4 - HKCU\..\Run: [Ares] c:\program files\ares\ares.exe -h

O4 - HKCU\..\Run: [Aida] C:\Documents and Settings\Samantha\Application Data\ttuh.exe

O4 - HKCU\..\Run: [Fgfso] C:\WINDOWS\System32\cpqjfuqc.exe

O4 - HKCU\..\RunServices: [exploer.exe] C:\WINDOWS\System32\exploer.exe

O9 - Extra button: ComcastHSI - {669B269B-0D4E-41FB-A3D8-FD67CA94F646} - http://www.comcast.net/ (file missing)

O9 - Extra button: Support - {8828075D-D097-4055-AA02-2DBFA9D85E8A} - http://www.comcastsupport.com/ (file missing)

O9 - Extra button: Help - {97809617-3937-4F84-B335-9BB05EF1A8D4} - http://online.comcast.net/help/ (file missing)

O16 - DPF: {65E7DB1D-0101-4100-BD66-C5C78C917F93} (WTDMMPVersion Class) - http://install.wildtangent.com/bgn/partner…lim/install.cab

O16 - DPF: {9EB320CE-BE1D-4304-A081-4B4665414BEF} (MediaTicketsInstaller Control) - http://www.mt-download.com/MediaTicketsInstaller.cab

O16 - DPF: {FF65677A-8977-48CA-916A-DFF81B037DF3} (WMService Class) - http://download.overpro.com/WildApp.cab


Reboot in "safe" mode. Use the link in my signature to tell you how if necessary.

Find and delete:

C:\Documents and Settings\Samantha\Local Settings\Temp\sC.dll <—file

C:\documents and settings\samantha\local settings\temp\8WGq4D.exe <—file

C:\documents and settings\samantha\local settings\temp\n57.exe <—file

C:\Documents and Settings\Samantha\Application Data\ttuh.exe <—file

C:\WINDOWS\System32\cpqjfuqc.exe <—file

C:\WINDOWS\System32\exploer.exe <—file

C:\WINDOWS\System32\jgs61as.exe <—file

C:\WINDOWS\System32\jlmimd.dll <—file

C:\Program Files\AutoUpdate <—FOLDER

c:\program files\ares <—FOLDER

Some malware files may be "hidden". Use the link in my signature to explain how to show "hidden" files if necessary.

Boot in normal mode and post a new log file. :)
Post #5
Logfile of HijackThis v1.98.2
Scan saved at 2:52:31 PM, on 8/11/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\aol\ACS\acsd.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\ScsiAccess.EXE
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\HJT\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.netscape.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.02.0002.1001\en-xu\stmain.dll
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [MCAgentExe] C:\Program Files\McAfee.com\Agent\mcagent.exe
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [WorksFUD] C:\Program Files\Microsoft Works\wkfud.exe
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\McAfee.com\Agent\McUpdate.exe
O4 - HKLM\..\Run: [tgcmd] "C:\Program Files\support.com\bin\tgcmd.exe" /server
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN Apps\Updater\01.02.0002.1001\en-us\msnappau.exe"
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - Startup: PowerReg Scheduler.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061…all/xscan53.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/bin/msnchat45.cab
Post #6
Great work!!!

The log is clean now. :thumbup:

I'll leave you with my list of things to consider to help prevent future infections.

GOD bless!!!!

M68 :)

Items you may wish to consider to harden your defenses against future infections:

Read "How did I get infected in the first place?" here:

http://boards.cexx.org/viewtopic.php?t=957

Download IE-Spyad here:

https://netfiles.uiuc.edu/ehowes/www/resource.htm

IE-Spyad puts over 4000 known malicious web sites into IE's "restricted zone" to help prevent you from getting infected.

Check your browser settings here:

http://browsercheck.qualys.com/index.php

A series of "tests" (and suggested fixes) to help tweak IE's settings to help prevent infections when surfing the web.

Follow safe Internet practices:

1. Keep your virus definitions up to date, and scan your system regularly.

2. Don't open email, or download attachments from unrecognized email addresses.

3. Be careful when downloading email attachments, EVEN FROM PEOPLE YOU KNOW! Many virii, worms, and trojans infect a persons system then immeadiately spread themselves to the people in the infected persons addressbook via email attachments.

4. Be careful downloading files from the Internet. Scan all downloaded files with a reliable UP-TO-DATE antivirus program. Scan "zip" files BEFORE unzipping, and scan all unzipped files BEFORE USING THEM.

5. Keep your Windows and IE current with all the latest patches and updates.

Post #7
Hey great, thank you so much again. :) It is the computer my siblings use, so lord knows what they get on there and I"ll install the rest of the stuff you suggested. I have one more computer(used very little) that I have a question on(it's not a hjt) but just an error that keeps coming up when I start the computer.
Post #8
I am glad that we were able to help! I am closing this topic now, but if you need it reopened, please send an email to the following link(Click for address) with the Subject line of the email "Reopen".
To receive a response, please include in your email: the user name used in the post, details of why you need it reopened, and a valid link to the post.

Emails with bad links to the post, emails that are not from the original poster, and emails that do not have "ReOpen" as the subject line, will be deleted without being opening.

Please start a New Topic if this is not your thread. Thank-you for your co-operation.

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