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So I was recently hired for a small family company who had no tech on site and needed someone to fix every day problems (printer won't print) (monitor won't turn on) stupid stuff like that. However, they also expect me to be able to learn the ropes and depend on me for backup of a server, and to be able to find an answer if something does go down. Now, I am 33 years old and have worked with computers casually myself for fun and to modify things, like an xbox or the odd electronic. So although friends and family look at me like I'm some kind of genius this is not the case! However, I do enjoy it, and I can grasp ideas and the "WHY" of computers easier than most average users (not saying much, I know.) so I think if I had some advice and was pointed in the right direction it would be extremely helpful.
The first thing I did when I started about a month ago was to implement daily scans using virus software intended for a network, there was nothing originally. They had been hit with ransomware twice before and paid the criminals once. And lost God knows how much money, both times. So that was a no brainer for the first step when I arrived. There was several viruses in the system that were found and I'm fairly confident were completely weeded out. Then I have been backing up their system....uploaded to external HD and also a cloud server. I' m still trying to work out "idrive" to figure out how to not upload 3tb every week when its time to backup again. however, my biggest concern is there is no VPN, the boss has been using teamviewer to access network from home. I know this is not good, and I'd like to know the best first few things to do to get up and running more securely. They have a Windows Server 2019 setup that i have been playing with very carefully to try to learn about what I'm looking at and how to find things that may be out of the ordinary day to day. The network is very half-assed and a (possibly soon to be disgruntled) IT employee has remote access to active directory from anywhere. No one seems to believe this could possibly become a problem in the future, but I know better. Any suggestions or help would be greatly appreciated! I've also bought some books that I'll attach so you guys can check out and make reccomendations on where to start or what I'm missing. I'm probably deep in over my head, but it's ok I know that already, and I know that they're better off than they were when no one cared, or had ANY CLUE WHATSOEVER what was going on. Thanks!
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Edited by ironster, 18 August 2020 - 03:47 PM.
